Overview

Best Western Citadelle Besancon
Best Cleanliness

13, rue du Général Lecourbe, 25000 Besancon, Franche-Comté, France
+33 3 81 81 33 92

$74+

Overall guest ratings

8.7/10 Excellent
Based on 1,068 reviews

Review highlights

  • 9.7
  • 9.6
  • 8.9
  • 6.8

Good to know

  • Stylish hotel
  • Beautiful architecture
  • Near city centre

Nearby

    Show all

    About

    Hotel of charm located in the city center of Besancon, near the Citadel: fortification of VAUBAN, classified with the world inheritance of UNESCO. In the historic center of Besancon, called

    Less More
    bestwestern.com

    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Internet
    • Room service
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews of Best Western Citadelle Besancon

    Overall Rating

    8.7 Excellent
    Based on 1,068 reviews
    • 9.7 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
      10.0 "100% said the bathroom was clean."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.9 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
      8.9 "89% enjoyed the friendly atmosphere."
      8.6 "86% thought, the hotel was modern."
      7.3 "73% enjoyed the lobby entrance."
      7.8 "78% thought the hotel was luxurious."
    • 8.6 "Breakfast is good."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.6 "96% thought the architecture was beautiful."
      7.3 "73% enjoyed the lobby entrance."
      7.3 "73% said the facilities were very new."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
      6.2 "62% thought the bathroom was big enough."
      5.8 "Only 58% thought the shower was ok."
      6.8 "Only 68% thought the air conditioning was adequate."
    • 2.1 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.7 Excellent
    Based on 768 reviews
    • 9.7 "Perfectly clean."
      9.5 "95% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.8 "Vibe was good."
      9.5 "95% said it was a stylish hotel."
      8.8 "88% enjoyed the friendly atmosphere."
      8.5 "85% thought, the hotel was modern."
    • 8.4 "Breakfast is good."
    • 8.2 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.7 "97% thought the architecture was beautiful."
      7.0 "70% said the facilities were very new."
    • 6.6 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      6.2 "62% thought the bathroom was big enough."
      6.4 "Only 64% thought the air conditioning was adequate."
      5.9 "Only 59% thought the shower was ok."
    • 2.3 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories

    Overall Rating

    8.9 Excellent
    Based on 117 reviews
    • 9.7 "Perfectly clean."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.9 "Vibe was good."
      9.3 "93% said it was a stylish hotel."
    • 8.1 "Location is great."
    • 6.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.3 "Only 53% said rooms were big enough."

    Overall Rating

    8.6 Excellent
    Based on 74 reviews
    • 9.4 "World class service."
      9.2 "92% said the reception staff was great."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 7.5 "Good location."
    • 6.7 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 6.7 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."

    Overall Rating

    8.6 Excellent
    Based on 106 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 8.9 "Vibe was good."
      9.3 "93% said it was a stylish hotel."
    • 8.7 "Breakfast is good."
    • 8.1 "Amenities are good."
      8.2 "82% thought the building was wonderful."
    • 7.0 "Good location."
    • 6.8 "Rooms are ok."
      5.2 "Only 52% said rooms were big enough."
    • 6.8 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 1.8 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Stylish hotel"
    "Beautiful architecture"
    "Near city centre"
    data provided by TrustYou

    Recent Reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close