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Dedicated and friendly staff, nice atmosphere
The staff and service were exceptional. They accommodated our late arrival and upgraded our room. They were friedly, flexible ad eager to please. I would highly recommend this location. It is a beautiful village where the Rhone river meets the mountians at the head of the beautiful Lac Leman. The inclusive breakfast buffet was excellent. none
I appreciated very much the kindness of the staff in particular at the reception. Very good stay. Will return if in the region. The noise of cleaners in the morning.
The staff were very friendly and were excellent whenever I asked for assistance. Although the food was good, the menu in the restaurant could have been a little more extensive.
Good location , and great facilities
The bedrooms are of the highest quality and the bathroom one of the best among any five star alternatives. Everything was beyond expecations. Expensive, but you really felt you were getting fabulous return value. Thanks booking.com for keeping us informed of low-season discounts. Great job! Just a tad over the top expensive
The facilities, and service, the room. The room was too hot.
The cleanliness and comfort and the fact that they offer free shuttle service into town. But then again, if they did not offer that nobody would stay! They charged the client for everything, Tea water and the charges weren't cheap either.
We thoroughly enjoyed our stay as our children were staying in an apartment next door and it was most convenient No
The hotel was in a wonderful location and the large corner room with a large balcony had glorious views. ( We had reservations about room safety at the hotel). We stayed off peak in August and there was only one dining room open. I have read the type of menu they had many times "en Suisse" and my wife and I were disappointed with the standard of the food, its presentation and unusual execution. The waiting staff were very polite.
Staff really friendly, nothing was too much trouble. Really great with kids 2 of the resturants had the same menu's and there wasn't that much choice, but otherwise the food was good
Excellent service and good value although there were some hidden costs e.g. parking, which are not necessary in a rural hotel.
Excellent facilities, close to the ski area and very comfortable. The cost of the taxi arranged by the hotel from Geneva Airport was extremelly expensive.
Very friendly and helpful staff, new facility with modern but still cozy features. The breakfast buffet is meager (especially if you show up after 10 am - although served until 10.30), the pool to cold and although staying in a junior suite a small room.
All super!!!! No
Convenient location and large rooms A little dated
position, friendly atmosphere some of the chairs are a little dated and not comfortable.would like a seperate shower in the superior rooms.
location , lounge bar good rooms were cold No fitness room
Please write at least 15 words
I liked the breakfasts, the dining room very inviting and staff friendly - the views were stunning from the breakfast room. I thought the staff on the whole were very friendly.
friendly and relaxed
Generally very friendly and helpful staff
The staff is friendly, helpful and speak good English. The food in the restaurant is very good, the bar is charming and fun and the waiters and waitresses are very nice. The hotel is within a short walk to other good restaurants, nice shops and the train station. They provide free internet in the lobby or you can buy it in your room. They provide for your use a laptop computer in the lobby. They have free parking outside or you can pay 12 SF to park in the garage under the hotel. Our rooms were charming with pine furniture, a shower in the bathroom and comfortable linens. They provide a lovely buffet breakfast with fruits/juices/ meats/cheeses/eggs/sausage/yogurt/cereal, several kinds of bread, croissants, coffee & tea with a mountain view If you book a room in the front of the hotel the train starts running at 5:45 AM. Not a problem if you do not have the French doors open or if you are not a light sleeper.
The wellness area was new and modern. The interior of the hotel is completly out dated.
convinence for getting to Silo8 and the Spa in Lavey
Restaurant was excellent-rooms are clean tidy and well decorated making the best out of simple motel type construction/layout.Wide range of international tv also pleasing
The servive and kindness of the maitre was poor.
The room was renewed, with an adorable bathroom, showering looking out the window and seeing all the mountains was priceless. The terrace was huge, quiet with again a lovely view on the mountains. Breakfast OK, not too fancy. Not too much variety of things, but the necessary was there.
Hotel position is excellent and good parking
The welcome we received and the overall friendliness and helpfulness of the staff during our stay. Nothing was too much trouble. Absolutely not!
well located. very welcoming & efficient staff. Good restaurant
Nice comfortable room with a view of the mountains from our balcony. Generally most staff spoke good english and were very helpful.
beds were very comfortable and the rooms were cosy. Staff was wonderful, food delicious. Very well located.
The location is right in the middle of Villars, but there is a marvelous view onto the Chablais. They are renovating their rooms, and ours was very nice, with a lovely bathroom. The staff were very friendly and helpful.
Helpful staff, excellent menu and wines, convenient location, good breakfast (excellent fresh bread and home-made conserves). They omitted to clean our room one day, but it was done promptly once it was pointed out. I would have liked access to a computer to pick up e-mails - I don't take a laptop computer on holidays.
The place is very beautiful, the staff very attentive and the breakfast wonderfull The mattress is not good.
Friendly staff, especially the young lady who wanted to take me to the car park rather than let me find my own way! Good choice (by Continental standards!) of breakfast
perfect hotel for an overnight stay on the way
The warmness and kindness by the receiption staff Nothing
The hotel is just up the main street from the railway station, Aigle itself is very close but far enough away from the main Lake Geneva area, and the hotel is a good base from which to explore. Excellent breakfast and service from the staff.
Wireless internet connection for free Lack of restaurant
Friendly, helpful and cheerful staff. Very pleasant, warm comfortable room, tastefully decorated. Good breakfast. Good location near to station. Would certainly recommend.
ease of access at all times: pleasant staff: good tourist information: excellent breakfasts: clean and tidy: a well managed hotel my room was on the main street and at night say from 11 till 1am there were a few roudy locals having arguments on the opposite pavement each night
It is close to the train station and easy to find. The room was neat and clean. The breakfast buffet was very good.
Good location in town centre, good buffet breakfast. Helpful staff. Reasonably priced. Room on the small side - OK for oner night, but for more I prefer a larger room.
People are very nice. Rooms are very quiet and comfortable. Everything was very good.
The staff were friendly.It is very conveniently located in Villars.I will use the hotel in the future as my daughter is a pupil at Aiglon College and it was very convenient. Car parking was on trust that the local "Traffic Wardens" acepted the cards provided,It worked as far as I was concerned.I apppreciate that in a very restricted area like Villars that space is at a premium so a solution would be very expensive.
The salad buffet in the retaurant was absolutely amazing. The rooms were really comfortable and very big and I wish I had that bathroom at home! The breakfast staff was rude despite having asked for an early breakfast the night before.
I've stayed in Villars a lot over the years and I have grown accustomed to mediocre hotels with high rates. The Eurotel Victoria broke that trend! The room was large with great views, the staff was amazingly friendly and accommodating, the breakfast was plentiful and parking was free despite what was mentioned on the website. I'll definitely stay there next time! The only thing I did not like, but it was not really a problem, was that our room was on the top floor which was not reachable by the elevator. I would not think twice about it had I not been travelling with a baby!
The housekeeping staff was very friendly and responsive. Any request was quicky accomodated The rooms were "tired", with laminate peeling off of the bed footboard and closet. I stay in Villars - at least once every year - and find the Bristol and Golf a better value but these other hotels were not available at this time.
Nothing It was a bad experience !!!!!!!!!!!1
Friendly and efficient hotel, good for children located 400m from the pic d'orsay cable car
I guess it is a good size room with plenty of storage. Good facilities for families Overpriced 3 star at best. Room was not only smelly but bed was terribly uncomfortable. On top floor could hear lift working in room all night. Staff not rude but untrained. Bufffet B/fast tables unsanitary. No sneeze guards over food or tongs to pick food up. Food all handled by guests so if one guest had not washed their hands... Not a risk I was willing to take. Overall very dissapointing. Not a hotel for couples.
Very friendly and family atmosphere. Excellent restaurant.
The situation close to the city center, parking facilities on the other side of the street, spacious room and good breakfast
Hotel was easy to find, staff friendly, joint large rooms are well furnished and comfortable. The bar area was family friendly. The breakfast room was pleasant and food good and ample in quantitiy. The location for skiing was disappointing despite being less than 15mins from centre of Portes du Soleil .Monthey is practically industrial in nature with chimneys spewing out steam etc. Everything is closed by 6:30 pm no area for little strolls etc. The hotel also does not open in the evening which left one nearby hotel restaurnat or a chinese take-away the only real alternatives within 10 mins walk if after 6:30pm.
Staff were extremely friendly and helpful during breakfast and check-out. Room was very quiet and clean. Perfect for a one-night stayover. No reception on arrival (Sunday) - had to get a code from the hotel and pretty much fend for myself. Wi-Fi reception was touch-and-go. except in bar area.
All arrangements were made by e-mail for our late Sunday evening arrival and we had no problems, room key was waiting for us at reception desk. Facillities to make a cup of tea in the room would have been appreciated. Only one pillow per person.
Excellent location. Splendid service: very friendly and courteous host,
The location of the hotel is excellent for skiing. The staff are very welcoming and the in-room breakfast is a fabulous idea for getting yourself organised for the slopes in the morning! The kitchen facilities in the room should not have an additional charge and each room should have a kettle and tea / coffee facilities.
Very friendly and helpful proprietor and staff. Clean, efficient - a great example of a decent, simple hotel - just what we wanted for a 3 day ski break.
I had a very relaxing and enjoyable holiday.
Friendly, and comfortable hotel with efficient servce and good location
Easy for ski slopes. Good sized room with good variety available.Pleasant staff. Handy for shops and restaurants no
Very clean, kind staff, free room service for breakfast and cozy atmosphere. Parking is free of charge, by the way.
We had a great time at the hotel. It's like being at a friends house. Laurent, the owner is very friendly and welcoming, the house is very nice and clean. The rooms are traditional style, but the bathrooms are modern and new. The breakfast had great variety of products form the area, house-made and organic things and it was plenty. We would stay there again.
Excellent host that went out of his way to help out. One got the feeling that we were staying with a friend rather than paying for it. Very varied breakfeast with local gems. Shared bathroom, it you have problem with your back then the beds might feel uncomfortable.
Stunning location, beautifully refurbished rooms that retain the original atmosphere yet modern.
Excellent in all aspects, great staff, warm welcome, nice and original rooms, very healthy and delicious breakfast. Great!!!