Accessibility and suitability
Services and conveniences
Basics
Kitchen
General
Media and entertainment
Laundry
Pool and spa
Bathroom
Bedroom
Workspace
Dining
Health and safety
Parking and transportation
Things to do
Family friendly
Fitness
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers complimentary breakfast, a saltwater pool, a hot tub, and a fitness center. Additionally, it provides a convenient location near major highways and excellent security.
Is parking available at the hotel?
Yes, the hotel offers free parking. However, parking near the entrances may be limited at times due to high occupancy, but overflow parking is available.
How is the food quality at the hotel?
Guests have appreciated the complimentary breakfast with plenty of choices, including real food like eggs. However, some guests have mentioned that the breakfast could be better, and there were issues with the breakfast service on one occasion.
What can guests expect in terms of cleanliness at the hotel?
The hotel is known for its clean rooms, friendly staff, and good service. However, some guests have reported issues with bathroom cleanliness and maintenance, such as mold in the bathroom and slow draining showers.
How is the customer service at the hotel?
Guests have praised the friendly and professional staff, excellent customer service, and the helpfulness of the general manager. However, there have been occasional concerns about the initial room cleanliness and billing issues.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Highway
Some guests mentioned that rooms facing the highway can be noisy, so consider requesting a room away from the highway for a quieter stay.
Check Room Cleanliness
While many guests praised the cleanliness, a few mentioned issues with room cleanliness, such as mold in the bathroom. It may be helpful to check the room upon arrival and report any issues to the staff promptly.
Verify Reservation Charges
A few guests reported issues with being charged twice for their room. It's advisable to double-check reservation charges and keep documentation of prepayment to avoid any billing discrepancies.
Explore Nearby Attractions
The hotel is conveniently located near Big Spring Municipal Auditorium, Heritage Museum of Big Spring, and Big Spring State Park, offering guests opportunities for local exploration and entertainment.
Consider Pet-Friendly Rooms
If traveling with pets, it's worth noting that the hotel offers increased accessibility and allows pets on request, although charges may apply.
Request Room Maintenance
Some guests encountered maintenance issues such as non-functioning AC and slow-draining showers. If any maintenance issues arise during your stay, promptly notify the front desk for resolution.
Enjoy Complimentary Breakfast
Guests appreciated the complimentary breakfast, which included a variety of options. Take advantage of this amenity to start the day off right.
Confirm Special Requests
If you have specific requirements such as extra towels or toiletries, it's advisable to confirm these requests with the staff to ensure a comfortable stay.
Utilize the Fitness Center
The hotel offers a fitness center, providing an opportunity for guests to maintain their workout routines during their stay.
Check for Pool Chemicals
A few guests mentioned issues with the hot tub having an excessive amount of chemicals. It may be helpful to check with the staff regarding pool and hot tub maintenance during your visit.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | September |
Average price (weeknight) | $181 |
Average price (weekend night) | $166 |