Overview

Hotel Ercilla

Ercilla, 37-39, 48011 Bilbao, Pais Vasco, Spain
+34 944 705 700

$96+

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Rates

Overall guest ratings

7.8/10 Good
Based on 3,542 reviews
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Review highlights

  • 9.1
  • 4.7
  • 4.4
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Hotel Ercilla, you'll be centrally located in Bilbao, steps from Hospital de San Francisco Javier and minutes from Azkuna Zentroa. This 4-star hotel is within close proximity of Chavarri Palace and Plaza Moyua.

    Rooms

    Make yourself at home in one of the 325 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment.

    Amenities

    Take advantage of recreation opportunities such as a nightclub, or other amenities including complimentary wireless Internet access and babysitting/childcare.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and brunch, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Spa
    • Business center
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Fitness center
    • Storage available
    • Facilities for Disabled Guests
    • Babysitting or child care
    • Laundry facilities
    • Night club
    • Safe
    • Parking (surcharge)
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.8 Good
    Based on 3,542 reviews
    • 9.1 "Terrific location."
    • 7.3 "Good service."
    • 4.7 "Not very comfortable."
    • 4.4 "Not very clean."
    • 4.4 "Value below average."
    • 4.1 "Breakfast is below average."
    • 4.1 "Rooms are not good."
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    Overall Rating

    7.7 Good
    Based on 2,266 reviews
    • 8.9 "Location is great."
      8.4 "84% liked the proximity to sightseeing."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      8.4 "84% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 4.3 "Value below average."
      1.2 "88% said the breakfast was too expensive."
    • 4.2 "Breakfast is below average."
      1.2 "88% said the breakfast was too expensive."
    • 3.9 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
      3.4 "66% didn't like the uncomfortable beds."
      3.8 "62% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
    • 3.8 "Not very clean."
      3.7 "63% said rooms were dirty."
      4.7 "53% thought it was rather dirty."
      3.2 "68% said the bathroom was dirty."
    • 3.6 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.8 "For 52%, the lobby entrance was sub-standard."
      2.8 "72% thought the facilities needed updating."
      2.5 "75% found the grounds unpleasant."
      0.0 "100% complained about the elevator."
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    Overall Rating

    7.8 Good
    Based on 637 reviews
    • 8.9 "Location is great."
      8.3 "83% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 7.3 "Good service."
      8.3 "83% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 4.9 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      4.2 "58% thought it was too noisy."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.0 "Rooms are not good."
      3.9 "61% didn't like the uncomfortable beds."
      4.1 "59% complained about the bathroom."
      1.4 "86% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.1 "89% found problems with the furniture."
      4.2 "58% said rooms were dirty."
      3.3 "67% were unhappy with the view."
    • 3.9 "Value below average."
      0.9 "91% said the breakfast was too expensive."
    • 3.6 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
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    Overall Rating

    6.8 Good
    Based on 35 reviews
    • 9.2 "Terrific location."
    • 6.7 "Service is ok."
    • 4.4 "Rooms are not good."

    Overall Rating

    7.7 Good
    Based on 602 reviews
    • 9.3 "Terrific location."
    • 6.7 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.0 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 4.7 "Rooms are not good."
      0.5 "For 95%, the rooms looked old."
      3.5 "65% didn't like the uncomfortable beds."
      4.5 "55% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      2.0 "80% thought they were poorly maintained."
    • 4.4 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.4 "Breakfast is below average."
      0.9 "91% said the breakfast was too expensive."
    • 4.0 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
    • 4.0 "Value below average."
      0.9 "91% said the breakfast was too expensive."
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    Good to know
    "Friendly service"
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