The Woodlands Hotels

It was clean. Building was locked up and safe. Pool area was nice. Staff was mostly friendly. Good for a one night stay.

No shuttle. No food. No good food near by. Bad location if you want to See the town. Did not have a small fan for guest to use. One staff member was kinda rude. A bit over priced for the area. I would stay again if room was $40 less a night.

Hand-written note under our door before checkout was an unexpected, personal touch that demonstrated exemplary customer service.

It is an easy drive from Houston and close to all the sites in the Woodlands. But, with great rooms, golf, tennis, a spa and multiple restaurants you would never have to leave the resort. We cannot wait until we can come back

My son had a good time... But, he is two and has a good time at the Best Westerns and Holiday Inns when we're on road trips, too. The beds are very comfortable.

The pool is definitely nice, but the lazy river is very short and neither alone are nice enough to warrant a trip to the resort. It was not what I expected for the price. The restaurants are expensive and the food by the pool was not very good at all. I ordered at the bar near the pool because a waitress did not come by quick enough. After tipping $10 (because our total for two appetizers, a kid's meal, and one beer was $50), the man working told me that since I had ordered there, I would need to come pick up the order in about 10-15 minutes instead of them bringing it to me. The staff was friendly, but not $250/night kind of service. If you're in the woodlands for something, and have the money for this place, I would give this place a shot, but I would not go out of my way to stay here otherwise.

I liked the fact ut is very different than most other hotels in the area. It is surrounded by trees which is very pleasing to the eyes. The statf is very friendly. The atmosphere is very relaxing. I'll will definitely say here again.

I like your brand but this the woodlands location is tired and outdated. The remodel is a great improvement

See above

We loved the location, we wanted a night out together that would be convenient, our room was nice and clean, the staph was very courteous and they had a 25 hr. Starbucks.

The only thing i didn't like was that the bar drinks were over $10 but weren't that great but then again there was plenty to choose from close by.

convenience to who I was visiting in The Woodlands

Housekeeping staff were friendly and hard working.

The property is not in the Woodlands but in a surrounding suburb. The front desk staff were not friendly nor helpful. Rooms were a little dated and my expectations were higher compared to other Homewood Suites I have visited.

A beautiful place , nice staff , great room , wonderful breakfast

Room was very hot with AC adjusted , very warm

The rooms are very nice . The staff : valet , the doorman, and Shannon at front desk was very nice and courteous . We will be back!

Located in the middle of great shopping, entertainment, and restaurants. Beautiful room and view.

Hot tub hours too short in the evening.

Free Breakfast & an indoor pool.

No

The staff was very friendly and helpful. The lobby was very clean and breakfast was excellent.

The rooms were damp. The a/c units kept the room cool but the windows did not keep out the moisture. The shower head was old and the caulking needed redone in the bathroom. There was an inch thick layer of dust around the refrigerator.

The staff is very friendly and helpful! The location is amazing for walking by the river, shopping, and dining! I love staying at the Waterway Marriott because everything is accessible in just a short walk.

Helpful staff

Terrible value for the money. Nothing remarkable about the hotel at all. I have stayed in nicer rooms at MUCH less expensive hotels. I don't understand why the rate was so very high. Nothing special at all.

Location

Specified queen room and received a handicap room with a king bed ... Also very, very noisy

Friendly check in.

Rooms in need of updating, cleaning employees do not speak English and refused to give us one extra shampoo, facility pretty much worn out.

great location next to market street. Clean, friendly staff, smelled great.

nothing at all

Clean and friendly people !

No

Everything. We stayed here after attending Buzzfest at The Pavilion. It was close to the venue and the breakfast was great.

Nothing.

Liked the kitchen: full fridge/freezer, microwave, sink, stove-top, dish washers. I was traveling to see a medical specialist and I have unique medical needs the require me to have access to refrigeration with the huge bonus of a microwave in-room as well. Was much more accommodating and felt much more luxurious than the previous area hotel I stayed at (with that "luxury" room priced at over $210/night.) Very happy with this La Quinta, especially with it's proximity to many important stops for my trip including my doctor, a nice Walmart, shell gas stations, and plenty of restaurant options. Staff helped me out with faxing a big medical report as well, very courteous and helpful.

I opted in for the extended check-out time that comes with the loyalty perks program, but my room key still got deactivated at noon like normal. Came back from my doctor's appointment to find I couldn't get into my room, but all I had to do was go back to the front desk and they straightened it out.

Clean, quiet, located near a nice shopping center with several restaurant options. Went to a concert at the Cynthia Woods Pavillion and were able to drive to and from with minimal traffic.

The room had a lot of ammenities

Cleanliness, service, and very good full breakfast. Provided us toothpaste (saved us major time from looking for a drug store) . Fast and free wifi. Microwave and fridge a plus. Hop on hop off I-45

Fitness center . Hair dryer didn't work BUT the front desk was awesome for lending me one. The fitness could use some space but it's probably not often used by guests and not a big priority.

Hard to find. Nice hotel, friendly staff.

Location. Otherwise fine.

The customer service, breakfast (free!), staff attitude, amenities, cleanliness, and overall experience was second to none. I've stayed in hotels all over the world and nothing has compared to this one. I was there for the Texas Ironman, here they gave us a pre race dinner and a morning breakfast before the race, all with perfect food. Every person that came back to the hotel after the race got a standing ovation from the staff. Just incredible service. The room was also phenomenal.

Nothing, best hotel I've ever been to.

The rooms are well appointed and of great layout.

Cordial staff and excellent accommodations.

Prefer locking option on lavatory and shower doors.

Room was clean and very comfortable - from the arrangement, the furniture, the amenities to the quality of the bedding. The breakfast was delicious with lots of options. The cafe seating was comfortable and spacious with big windows to enjoy the beautiful scenery.

it was all good.

Location was the best for everything on our agenda.

Everything!!!!

We only stayed one night. The location was great. Just 5 minutes from Market Square, but far enough to stay away from traffic. Beds were very comfortable and rooms were clean. Coffee in the lobby was very good.

Nothing

The friendliness of the staff

Nothing

Location to where we needed to go for our activities. Breakfast and the front desk staff were great.

I can't believe no one on the staff noticed that the bathroom door doesn't stay open and that it needs to be replaced since the bottom of the door looks like it has been kicked a thousand times. Two light bulbs out in the bathroom over the sink.

Staff was amazing! Room was perfect, breakfast was great:) Beds were comfortable and everything was very clean. Will dedicate stay here again!!

flat screen tvs, employees were very nice. big bed very comfortable, so comfortable i overslept.

there was remodeling going on, and i looked like our room had not been touched yet, water marks on ceiling, door was off so u could see the light from underneath. MAJOR CONSTRUCTION late night, could not make it back to hotel without finding a LONG way around.

Clean rooms, brightly decorated. 40 inch TV. Love seat in room.

Information was completely wrong on my paperwork. Bathroom exhaust fan going out. The bed was so uncomfortable, I ended up sleeping on the love seat

Great beds, clean And quiet hotel with friendly staff. The quality of the breakfast was ok, I would suggest a better quality coffee. A good experience after all.

Rooms were comfortable and clean. Great price and location was perfect! Could get anywhere easily and quickly!

Pool was not well kept. Water was very green and opaque.

Staff was very helpful, room was very clean and well apportioned. Good value for the money, comfortable bed.

Some problems with bathroom: whining noise in shower and couldn't get hairdryer to work. Free breakfast wasn't very healthy or fresh.

Staff was very helpful and made getting to and from the airport a breeze. The rooms were quiet and clean. The area is a bit sparse, definitely some good restaurants nearby.

Price

The staff was kind but the cleaning staff was a niusance they started knocking at 7am and every hour after that

We were on a road trip, not knowing where we would stop or when. We rolled in after midnight and the staff was remarkable. This was a surprisingly great find for us. The room was very clean. Breakfast was good. Staff was super helpful.

location nothing else

door locking mec didn't work multiple times light bulbs needed replaced/ refrigerator didn't work. very noisy trash bins out were over filled The people in the office couldn't give directions over the phone because they didn't know area or english

The height of the bed made it hard to get into for short guests.

It wasn't far away from the airport

Smell of the enterence Breakfast in low quality Low level fitness center

The breakfast was great! Rooms were clean. No complaints from here.

Bed was comfy

Sofa bed was terrible—the head of the bed was sloped down and a terribly thin mattress. My seven-year-old can usually sleep anywhere and had trouble sleeping. Breakfast wasn't so great. Eggs and potatoes were poorly done. Were the sheets even changed? Not enough toilet paper or facial tissue

Very nice hotel in good location, generally clean, good service, excellent value

room looked clean, but did not smell fresh

very efficient and customer friendly

n/a

Clean room with all the basics. Good value for the price.

The breakfast bar on offered cereal and toast, not much of a choice.