Good to know
|Distance to city center||0.5 mi|
|Distance to airport||6.9 mi|
|"Comfy bed with great pillows."||(in 119 reviews)|
|"The English breakfast was excellent."||(in 91 reviews)|
|"Great location and lovely staff"||(in 353 reviews)|
Time of year
Show reviews that mention
|bars and restaurants||in 60 reviews|
|car park||in 38 reviews|
|card and balloons||in 35 reviews|
|coffee machine||in 23 reviews|
|comfortable bed||in 169 reviews|
|great location||in 376 reviews|
|key card||in 30 reviews|
|lovely breakfast||in 141 reviews|
|lovely hotel||in 176 reviews|
|mailbox||in 28 reviews|
|room was clean||in 278 reviews|
|room with a view||in 90 reviews|
|staff were very friendly||in 459 reviews|
|street station||in 8 reviews|
|view of canal||in 70 reviews|
Excellent customer service. We paid for an upgrade as we had arrived early and the room we had was superb. Excellent location for entertainment and also to visit the shopping areas.
Our room was on the 5th floor and we arrived at 1pm, There was crockery, glasses and cutlery left outside 3-4 rooms that should have been removed. The same was applicable on the Sunday morning. Guests should either leave these in their rooms or the staff should clear them instantly as it can give a bad impression.
Fantastic location, right on the canal, next to the Mailbox. Close to all the local restaurants, bars and shops. Only a 5-10 minute walk from New Street Station. Most importantly, the bed was really comfy as were the pillows
When we checked in we got offered an upgrade for a small additional amount, that would give us a Superior room with a Nespresso machine, dressing gowns, Sky TV. So we paid the extra. Unfortunately there should have been 4 Nespresso pods in the pod holder and there were only 3. And of those 3 one of them was badly mangled so it wasn't usable. That only left us with 2 pods, one of which was a decaf - no thank you! It was the lure of the Nespresso machine that made us pay the extra, we need not have bothered as we ended up with one espresso between us :(
The staff were lovely and very helpful There was one particular staff who works on nights that was very help and great customer service, Patrick
Room needs a little TLC, starting to look slightly worn and in need of a refurb.
The view toward the canal was great. Many good restaurants nearby. Spoilt for choice. Tesco & Starbucks is just next door. The AC Hotel staffs is just excellent and welcoming.
The breakfast. Ask for a over easy egg and the waitress perfectly understand but the chef couldn't do a easy over egg properly.
Slip away to AC Hotel Birmingham for a posh stay in the United Kingdom's most thriving city. Surrounded by the endless shopping, dining and entertainment options at the Mailbox, our hotel is in the heart of Birmingham's city centre. Just step outside our doors and discover popular destinations such as The International Convention Centre, the Bullring, Arena Birmingham and Everyman Cinema. Check-in and seek the comfort of our stylish accommodations outfitted with complimentary high-speed Wi-Fi, a Nespresso coffee machine and flat-panel TVs. The carefully curated design of our hotel rooms along with our luscious bedding will transcend you to relaxation during your England holiday. Wake up on the right side of the bed and head to AC Lounge for a traditional European breakfast buffet and an energising cup of coffee before an action-packed day of work or play. Whether you're in town for a luxury shopping retreat or a productive business trip, treat yourself to a deserving stay at AC Hotel Birmingham.
based on 2,803 reviews
Things to Know
- Spacious rooms
- Comfortable beds
- Modern Hotel
Policies vary by room type and provider.
Reviews about AC Hotel by Marriott Birmingham
Most Popular Landmarks
- Symphony Hall 0.3 mi
- Birmingham Town Hall 0.3 mi
- Ikon Gallery 0.3 mi
- Library of Birmingham 0.3 mi
- Victoria Square 0.3 mi
- Birmingham Repertory Theatre 0.3 mi
|Coventry Baginton||19.4 mi|
|Birmingham New Street||0.3 mi|
|Birmingham Five Ways, Wmidlands||0.4 mi|