Overview

Hilton Birmingham Metropole

Harbet Drive, Birmingham, B40 1PP, United Kingdom
+44 121 780 4242

$96+

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Rates

Overall guest ratings

7.5/10 Good
Based on 4,114 reviews
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Review highlights

  • 8.2
  • 8.2
  • 4.6
  • 4.5

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  • Friendly service

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    About

    Hold your next event at the Hilton Birmingham Metropole hotel, a leading UK conference hotel located next to the National Exhibition Centre (NEC), only 10 minutes from Birmingham International Airport via complimentary shuttle. With excellent transport links, this charming Birmingham hotel is ideally placed to visit the famous Bullring Shopping Centre and central Birmingham, 8 miles away. This hotel in Birmingham is an attractive venue to hold conferences with impressive facilities including 33 banquet and meeting rooms for up to 2,000 delegates and the support of our dedicated Event Planner. Use the Business Center and Executive Lounge to conduct business away from the office All of the comfortable guest rooms at this Birmingham hotel have WiFi (fee applies). Upgrade to an Executive Room for Executive Lounge access with free breakfast and refreshments. Select suites boast a living room and working area. Ask about our large Family Rooms that sleep up to two adults and two children on a sofa or rollaway bed. Interconnecting and accessible rooms are also available Enjoy international buffet dining in the Boulevard Restaurant, order from our a la carte menu in Millers restaurant or sip cocktails in the 24-hour Lounge Bar. Relax in the indoor swimming pool, tone up in the complimentary fitness center or try an aqua-aerobics class in our LivingWell Health Club. Treat yourself to a relaxing massage in our Ocean Rooms Spa and unwind in the spa pool and sauna

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    Amenities

    • Pets allowed on request. Charges may apply.
    • Babysitting or child care
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Hot tub
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.5 Good
    Based on 4,114 reviews
    • 8.2 "Pool is good."
    • 8.2 "Breakfast is good."
    • 8.2 "Location is great."
    • 7.5 "Good service."
    • 6.2 "Average amenities."
    • 4.6 "Bar is not good."
    • 4.5 "Vibe wasn't good."
    • 4.1 "Not very comfortable."
    • 3.9 "Rooms are not good."
    • 3.2 "Terrible value."
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    Overall Rating

    7.6 Good
    Based on 2,221 reviews
    • 8.1 "Location is great."
    • 7.8 "Good breakfast."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.4 "Food is average."
      6.1 "Only 61% were satisfied with the menu."
    • 4.8 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      4.9 "For 51%, the lobby entrance was sub-standard."
      4.4 "56% didn't like the unstylish hotel."
    • 4.6 "Bar is not good."
      3.1 "Bar service was unacceptable, according to 69%."
      0.5 "95% said beverages were too expensive."
      4.1 "Alcoholic drinks were awful, according to 59%."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      3.2 "68% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      4.2 "58% said rooms were small."
      2.5 "For 75%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      0.9 "91% said the bathroom was dirty."
      2.6 "74% had problems with the shower."
      3.5 "65% found problems with the furniture."
      0.8 "Air conditioning was criticized by 92%."
      0.5 "95% were disappointed with the minibar."
      1.3 "87% criticized the small bathroom."
    • 3.2 "Quite uncomfortable."
      3.2 "68% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      1.3 "87% criticized the small bathroom."
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    Overall Rating

    7.7 Good
    Based on 452 reviews
    • 8.5 "Breakfast is good."
    • 8.4 "Pool is good."
    • 8.4 "Location is great."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 4.7 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 4.6 "Bar is not good."
      0.6 "94% said beverages were too expensive."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      5.0 "Only 50% said rooms were clean enough."
      0.5 "95% thought the tv was sub-standard."
      2.0 "For 80%, the rooms looked old."
      1.7 "83% said the bathroom was dirty."
      2.9 "71% had problems with the shower."
    • 4.1 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.2 "Terrible value."
      1.3 "The price was too high for 87%."
      0.6 "94% said beverages were too expensive."
      3.1 "69% thought it was overpriced."
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    Overall Rating

    7.0 Good
    Based on 246 reviews
    • 8.6 "Breakfast is good."
    • 8.4 "Location is great."
    • 7.3 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.4 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 5.1 "Average cleanliness."
    • 4.9 "Disappointing food."
      1.7 "The price was too high for 83%."
    • 4.6 "Bar is not good."
    • 4.3 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 3.9 "Value below average."
      1.7 "The price was too high for 83%."
    • 3.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.9 "51% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      4.1 "59% didn't like the uncomfortable beds."
      4.1 "59% said rooms were small."
      0.5 "95% thought the tv was sub-standard."
      3.5 "65% found problems with the furniture."
    View all review categories

    Overall Rating

    7.3 Good
    Based on 1,193 reviews
    • 8.5 "Location is great."
      9.5 "Good access to the airport, said 95%."
    • 8.0 "Breakfast is good."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
    • 5.8 "Average amenities."
      5.7 "57% thought the building was acceptable."
    • 5.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.2 "52% thought the dining experience was appropriate."
    • 4.6 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 4.4 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      3.2 "68% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 4.2 "Bar is not good."
      3.3 "Bar service was unacceptable, according to 67%."
      0.5 "95% said beverages were too expensive."
    • 3.9 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
      4.9 "51% didn't like the unstylish hotel."
    • 3.6 "Rooms are not good."
      4.9 "51% didn't like the uncomfortable beds."
      1.7 "83% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      4.0 "60% said rooms were small."
      0.5 "95% thought the tv was sub-standard."
      2.2 "For 78%, the rooms looked old."
      1.2 "88% said the bathroom was dirty."
      2.4 "76% had problems with the shower."
      3.1 "69% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
      0.8 "Air conditioning was criticized by 92%."
    View all review categories
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    "Friendly service"
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