Overview

Hilton Birmingham Metropole

Harbet Drive, Birmingham, B40 1PP, United Kingdom
+44 121 780 4242

$96+

Overall guest ratings

7.7/10 Good
Based on 4,243 reviews

Review highlights

  • 8.1
  • 8.1
  • 4.9
  • 4.8

Good to know

  • Friendly service

Nearby

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    About

    Hilton Birmingham Metropole is situated next to the NEC, Genting Arena, Birmingham International Train Station and Birmingham Airport with free shuttle bus service. 790 rooms ranging from guest rooms to suites which all include comfortable beds, LCD TV’s, Internet Access and working desks. Upgrade to an Executive Room for exclusive access to the Executive Lounge, to enjoy complimentary breakfast in the VIP area for your relaxation or work purposes. Schedule a day of treatments at The Ocean Rooms Spa, relax by the heated indoor swimming pool or rejuvenate in the sauna and steam room. The LivingWell™ health club is open 24-hours. On-site dining is available throughout the day with four inviting options. Choose from an international buffet at Boulevard, order from the à la carte menu at Millers, enjoy light bites and drinks at the 24-hour Lounge Bar or unwind with 24-hour room service.

    More hotel details about Hilton Birmingham Metropole

    Hilton Birmingham Metropole Prices:

    $96 - $288 (Based on average prices for a Standard Room)

    Hilton Birmingham Metropole Rooms:

    790 rooms

    Other names used to reference this hotel:

    • Hilton Birmingham Metropole BHX
    • Hilton Birmingham Metropole Hotel
    • Hilton Birmingham Metropole Hotel BHX
    • Hilton Birmingham Metropole Hotel Birmingham (BHX)
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    Hilton

    Amenities

    • Fitness center
    • Pets allowed on request. Charges may apply.
    • Facilities for Disabled Guests
    • Babysitting or child care
    • ATM on-site
    • A/V equipment rental
    • Business center
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free airport shuttle
    • Long-term parking (surcharge)
    • Parking (surcharge)
    • Storage available
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall Rating

    7.7 Good
    Based on 4,243 reviews
    • 8.1 "Location is great."
      9.7 "Good access to the airport, said 97%."
      9.4 "94% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
      8.3 "83% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
      9.1 "91% said the concierge service was amazing."
      8.9 "89% were happy with the shuttle service."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
      6.2 "Sufficient business facilities, according to 62%."
    • 5.8 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
      6.7 "67% thought the snacks were adequate."
      6.5 "65% thought the vegetable dishes were ok."
    • 4.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      4.2 "Unclean dining area, according to 58%."
      4.7 "Dirty pool, said 53%."
      2.7 "73% said that wellness & sports facilities were unclean."
    • 4.3 "Not very comfortable."
      4.3 "57% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      1.1 "89% criticized the small bathroom."
    • 4.0 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 4.0 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      4.5 "55% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      4.3 "57% said rooms were small."
      2.0 "For 80%, the rooms looked old."
      2.6 "74% had problems with the shower."
      0.7 "93% thought the tv was sub-standard."
      0.7 "93% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      4.3 "57% were disappointed with the minibar."
      0.6 "Air conditioning was criticized by 94%."
      1.1 "89% criticized the small bathroom."
    View all review categories

    Overall Rating

    7.6 Good
    Based on 2,121 reviews
    • 8.0 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.8 "Good breakfast."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      9.0 "90% were happy with the shuttle service."
    • 5.5 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
    • 5.5 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.7 "Sufficient business facilities, according to 57%."
    • 4.9 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      4.4 "56% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 3.6 "Rooms are not good."
      4.4 "56% didn't like the uncomfortable beds."
      1.6 "84% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      4.4 "56% said rooms were small."
      0.7 "93% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
      1.9 "81% found problems with the furniture."
      2.3 "77% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      0.8 "92% criticized the small bathroom."
      4.4 "56% were disappointed with the minibar."
      0.8 "Air conditioning was criticized by 92%."
    • 3.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      4.6 "Dirty pool, said 54%."
    View all review categories

    Overall Rating

    7.8 Good
    Based on 636 reviews
    • 8.5 "Breakfast is good."
    • 8.1 "Location is great."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      7.3 "73% found the restaurant service to be one of the best."
      9.0 "90% said the concierge service was amazing."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
      6.7 "67% considered the lobby entrance to be so-so."
      6.4 "Sufficient business facilities, according to 64%."
    • 5.7 "Food is average."
    • 4.9 "Bar is not good."
      3.6 "Bar service was unacceptable, according to 64%."
    • 4.5 "Not very clean."
      4.4 "56% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 3.9 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      2.1 "79% thought it was too noisy."
      3.9 "61% said rooms were small."
    • 3.9 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.1 "79% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      3.9 "61% said rooms were small."
      1.6 "84% found problems with the furniture."
      0.8 "92% said the bathroom was dirty."
      3.8 "62% were disappointed with the minibar."
      2.1 "For 79%, the rooms looked old."
    View all review categories

    Overall Rating

    7.1 Good
    Based on 254 reviews
    • 8.1 "Location is great."
    • 8.0 "Breakfast is good."
    • 6.8 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 5.8 "Food is average."
    • 5.6 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.8 "Not very clean."
      4.4 "56% said rooms were dirty."
    • 4.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      4.2 "58% said rooms were small."
    • 3.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      4.7 "53% didn't like the uncomfortable beds."
      4.4 "56% said rooms were dirty."
      2.1 "For 79%, the rooms looked old."
      0.7 "93% thought the tv was sub-standard."
      4.2 "58% said rooms were small."
    View all review categories

    Overall Rating

    7.7 Good
    Based on 1,230 reviews
    • 8.6 "Location is great."
      9.8 "Good access to the airport, said 98%."
    • 7.6 "Good breakfast."
    • 7.2 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.9 "89% said the concierge service was amazing."
    • 6.0 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.2 "Average cleanliness."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 4.7 "Bar is not good."
      3.6 "Bar service was unacceptable, according to 64%."
      1.4 "86% said beverages were too expensive."
    • 4.4 "Not very comfortable."
      3.9 "61% said rooms were small."
      2.0 "80% thought it was too noisy."
      0.6 "Air conditioning was criticized by 94%."
      0.9 "91% criticized the small bathroom."
    • 3.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.9 "61% said rooms were small."
      0.6 "94% thought the tv was sub-standard."
      1.8 "For 82%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      4.0 "60% were disappointed with the minibar."
      0.6 "Air conditioning was criticized by 94%."
      1.8 "82% found problems with the furniture."
      0.9 "91% criticized the small bathroom."
    • 3.8 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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