Overview

The Norfolk Hotel

267 Hagley Road, Birmingham, United Kingdom
+44 121 454 8071

$34+

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Rates

Overall guest ratings

5.2/10 Okay
Based on 2,822 reviews
See all reviews

Review highlights

  • 8.5
  • 6.6
  • 4.5
  • 3.5

Nearby

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    Amenities

    • Business center
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Facilities for Disabled Guests
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    5.2 Okay
    Based on 2,822 reviews
    • 8.5 "Location is great."
    • 6.6 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 5.1 "Service is ok."
    • 4.5 "Bar is not good."
    • 3.5 "Not very comfortable."
    • 3.4 "Vibe wasn't good."
    • 2.3 "Awful rooms."
    • 2.1 "Terrible amenities."
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    Overall Rating

    4.8 Okay
    Based on 1,185 reviews
    • 8.4 "Location is great."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
    • 6.4 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.2 "Service is ok."
      5.9 "Only 59% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
    • 4.7 "Bar is not good."
    • 3.8 "Vibe wasn't good."
      3.6 "64% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
      1.7 "Unfriendly atmosphere, according to 83%."
    • 2.6 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      1.9 "81% thought it was too noisy."
      3.6 "64% criticized the small bathroom."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      1.2 "88% didn't like the architecture."
      3.2 "68% thought the facilities needed updating."
    • 1.8 "Awful rooms."
      1.0 "90% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.3 "77% didn't like the uncomfortable beds."
      0.8 "92% had problems with the shower."
      1.1 "89% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      0.6 "94% thought the tv was sub-standard."
      3.8 "For 62%, the rooms looked old."
      3.6 "64% criticized the small bathroom."
      3.0 "70% were unsatisfied with the kitchenette."
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    Overall Rating

    5.0 Okay
    Based on 310 reviews
    • 8.8 "Location is great."
      8.0 "Great parking, according to 80%."
      10.0 "City centre within easy reach, said 100%."
    • 6.3 "Breakfast is mediocre."
    • 5.3 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 3.4 "Vibe wasn't good."
      1.8 "82% didn't like the unstylish hotel."
      3.1 "69% criticized the unstylish hotel."
    • 3.2 "Quite uncomfortable."
      2.8 "72% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
    • 2.6 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.0 "Awful rooms."
      1.6 "84% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      2.8 "72% didn't like the uncomfortable beds."
      1.3 "87% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      0.6 "94% thought the tv was sub-standard."
    • 1.7 "Disappointing internet connection."
    View all review categories

    Overall Rating

    5.4 Okay
    Based on 1,326 reviews
    • 8.6 "Location is great."
      7.8 "Great parking, according to 78%."
      10.0 "100% thought parking was inexpensive."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Breakfast is mediocre."
    • 5.6 "Food is average."
    • 5.0 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
    • 4.4 "Bar is not good."
    • 3.8 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      2.0 "80% thought it was too noisy."
      2.6 "74% criticized the small bathroom."
    • 2.9 "Horrible vibe."
      2.8 "72% criticized the unstylish hotel."
      1.9 "81% didn't like the unstylish hotel."
      1.9 "Unfriendly atmosphere, according to 81%."
    • 2.4 "Awful rooms."
      2.5 "75% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
      4.1 "59% didn't like the uncomfortable beds."
      1.3 "87% had problems with the shower."
      0.8 "92% found problems with the furniture."
      2.5 "75% said the bathroom was dirty."
      0.7 "93% thought the tv was sub-standard."
      3.1 "For 69%, the rooms looked old."
      2.6 "74% were unsatisfied with the kitchenette."
      2.6 "74% criticized the small bathroom."
    • 2.2 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.0 "90% thought it was rather dirty."
      2.5 "75% said the bathroom was dirty."
    View all review categories
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