Pros (+) Location is good easy to get there parking available
Cons (-) The bed was uncomfortable and the shower head was very bad, u cant turn urself inside the shower its so small very uncomfortable i wouldnt book again
3 stars
Norfolk
Provider
Provider for Norfolk
Provider for Norfolk
Provider for Norfolk
Overview
The hotel is located approximately 10 minutes from Birmingham city centre. Nearby, guests are able to enjoy the quiet gardens, and scores of shops, bars, nightclubs and restaurants are located within a few minutes' walk. The National Exhibition Centre is just a few minutes' drive away and Birmingham International Airport is approximately 16 km away. Ideal for leisure and business needs with plenty of parking and its own relaxing gardens, this hotel offers everything guests may need for anything from a short break to a successful conference. The hotel has 169 furnished and well-presented bedrooms, a wedding restaurant and bar facilities. Other facilities include a good range of small meeting and function rooms, and entertainment facilities, including TVs with cable and satellite channels. A safety deposit box and access to office services, including fax and copy machines with wireless Internet access are available. All rooms come with an en suite bathroom with either a shower/bath or both, tea and coffee making facilities, a hairdryer and a television. There are smoking and non-smoking rooms. A full English buffet breakfast is served every morning. By car from the M6: take the A38M into Birmingham city centre and stay on the A38 and take the exit left onto the A456 after passing the International Conference Centre (ICC). Go under 5 Ways junction and the hotel is situated 1.5 km on the right-hand side. From the M5: leave at junction 3 and take the A456 towards Birmingham city centre. The hotel is situated on the left-hand side about 3.2 km from the city centre.
Latest deals for Norfolk
Amenities at Norfolk
- Restaurant
- Room service
- Business center
- Meeting/Banquet facilities
- Wi-Fi
- Laundry service
- Laundry facilities
- Hairdryer
- Express check-out
- Babysitting or child care
Services and conveniences
- Room service
- Business center
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Accessibility and suitability
- Elevator
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
Bathroom
- Hairdryer
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Basics
- Wi-Fi
Reviews of Norfolk
4.9
Mediocre
1562 verified ratings
Wonderful
104
Very good
77
Good
216
Okay
132
Fair
239
Mediocre
186
Poor
608
Summary of reviews
Guests say
Guests overwhelmingly reported issues with cleanliness, citing dirty rooms, broken amenities, and safety concerns. However, many mentioned the friendly and helpful staff, and some found the location convenient and the prices reasonable for what they received.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Pros (+) That I left early
Cons (-) Everybody considering booking here should be fully aware of the blatant disregard for health and safety and ignorance of guest's complaints that this abysmal excuse for a hotel has as standard. I will recount what happened on Saturday morning and the response of the hotel: My friend went to the bathroom to take a shower ahead of an event we were attending as a group. As he went to open the glass s...
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Pros (+) Cheap
Cons (-) Bed bugs everywhere
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best nearby attractions to visit during my stay?
During your stay at The Norfolk Hotel, you can visit attractions like the National Sea Life Centre, Ikon Gallery, Symphony Hall, and Birmingham Town Hall, all within a short distance from the hotel.
How is the cleanliness of the rooms at The Norfolk Hotel?
While some guests have mentioned concerns about cleanliness, the hotel staff is committed to addressing these issues. The hotel is continuously working to improve the cleanliness of the rooms to ensure a comfortable stay for all guests.
What can I expect from the food quality at The Norfolk Hotel?
The hotel offers a restaurant, and while some guests have expressed concerns about the food quality, the hotel is dedicated to enhancing the dining experience for all guests. The hotel is working to ensure that guests can enjoy high-quality meals during their stay.
Are the beds comfortable at The Norfolk Hotel?
Guests have appreciated the soft beds at The Norfolk Hotel. The hotel is committed to providing a comfortable sleeping experience for all guests, ensuring a restful stay during your visit.
Is parking available at The Norfolk Hotel?
The hotel offers free parking, providing convenience for guests who are traveling by car. The parking availability adds to the overall positive experience of staying at The Norfolk Hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests recommended checking the room thoroughly before settling in, as some rooms were reported to be unclean and in disrepair.
Be Mindful of Noise
Several guests mentioned noise disturbances, so consider bringing earplugs if you are a light sleeper.
Check the Lift Availability
The hotel's lift was reported to be out of order by several guests, so if mobility is a concern, it's advisable to confirm its availability before booking.
Note the Hotel's Surroundings
While the hotel's location was praised by some, others reported feeling unsafe due to activities outside the hotel. It's advisable to be aware of the surroundings, especially if traveling alone.
Be Prepared for Basic Amenities
Some guests noted that the hotel lacked certain amenities, such as a bar or restaurant, so it's recommended to plan accordingly for meals and refreshments.
Consider Bringing Toiletries
A few guests mentioned issues with the provided toiletries, so it might be helpful to bring your own to ensure a comfortable stay.
Double-Check Room Facilities
Some guests reported issues with room facilities such as the TV, shower, and heating, so it's advisable to confirm the functionality of these amenities upon arrival.
Be Cautious of Hygiene
Multiple guests expressed concerns about cleanliness and hygiene, so it's important to be mindful of this aspect and manage expectations accordingly.
Utilize Free Parking
The hotel offers free parking, which was appreciated by several guests, making it a convenient option for those traveling by car.
Consider Alternative Accommodation
Based on the feedback, it might be worth exploring alternative accommodation options in the vicinity to ensure a comfortable and enjoyable stay.
Location
267 Hagley Road, Birmingham
What's nearby
- Utilita Arena Birmingham1.4 mi
- Brindleyplace1.4 mi
- Broad Street1.4 mi
- University of Birmingham1.6 mi
- The Cube1.6 mi
- The Mailbox1.7 mi
- Birmingham Central Library1.7 mi
- Edgbaston Cricket Ground2.1 mi
- Snowhill2.1 mi
- St. Chad's Cathedral2.2 mi
- Birmingham City Centre2.2 mi
- Bull Ring Birmingham2.2 mi
Policies
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Norfolk
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Norfolk
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Value for money | 4.6 |
|---|---|
Distance to city center | 2.0 mi |
Nearest Airport | Birmingham |
Distance to airport | 8.5 mi |
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