The Norfolk Hotel

267 Hagley Road, Birmingham, United Kingdom
+44 121 454 8071

rate per night


based on 1,288 reviews

The Norfolk Hotel
Thu 9/23
Fri 9/24
ProviderNightly total

About The Norfolk Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Clean and Tidy
    This stay has listed several different cleanliness practices.
  • Freebies
    This stay includes Parking for free

Rooms available at The Norfolk Hotel

Thu 9/23
Fri 9/24
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Double Rooms($52 - $90)
Double room
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$52 totalOpodo
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$90 totalKAYAK

Amenities at The Norfolk Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Free parking
  • Business center
  • Flat-screen TV
  • TV
  • Free toiletries
  • Meeting/Banquet facilities

Health and safety

  • Physical distancing rules
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitizer in guest accommodation and key areas
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Use of cleaning chemicals that are effective against coronavirus
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe
  • Guests can opt-out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities

Services and conveniences

  • Business center
  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk


  • Wi-Fi (surcharge)
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Accessible by elevator
  • No smoking
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs
  • Designated smoking area


  • Electric kettle
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker


  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom


  • Ironing service
  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Pants press


  • Family rooms
  • Telephone
  • Carpeted
  • Storage available

Parking and transportation

  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • TV


  • Alarm clock
  • Wardrobe or closet


  • Desk

Family friendly

  • Babysitting or child care

Reviews of The Norfolk Hotel

PassableBased on 1288 verified guest reviews

Pros +
Cons -

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6.0 Okay
Pros:Location is good easy to get there parking available

Cons:The bed was uncomfortable and the shower head was very bad, u cant turn urself inside the shower its so small very uncomfortable i wouldnt book again

2.2 Bad
Pros:That I left early

Cons:Everybody considering booking here should be fully aware of the blatant disregard for health and safety and ignorance of guest's complaints that this abysmal excuse for a hotel has as standard. I will recount what happened on Saturday morning and the response of the hotel: My friend went to the bathroom to take a shower ahead of an event we were attending as a group. As he went to open the glass shower door (a sliding door) the door exploded. I can think of no other description. Glass showered the bathroom and caused, thankfully, superficial injuries to my friends feet and hands. I reported it to reception and they sent somebody to sweep up the glass! Not even an apology was forthcoming. They did change the room for us! Upon my return I emailed them pointing out my concerns that somebody could be killed - a child perhaps. They ignored my emails. So I called them and asked to speak to the manager. I made it absolutely clear to them that I would involve Birmingham City Council's Environmental Health people if they didn't get back to me. Three times I called, three times I was promised that the manager would call me back. No call was received. I have now submitted my concerns to BCC. No apology, no assurances, nothing. Absolutely unbelievable. Be careful!

2.0 Bad

Cons:Bed bugs everywhere

2.5 Bad

Cons:The bathroom had mold over the ceiling. The walls were dirty. The furniture was battered and scuffed. If you only want a bed its ok and cheap.

1 out of 1


267 Hagley Road, Birmingham

What's nearby

  • National Sea Life Centre1.4 mi
  • Ikon Gallery1.4 mi
  • Symphony Hall1.5 mi
  • Birmingham Repertory Theatre1.6 mi
  • Winterbourne Botanic Garden1.6 mi
  • Library of Birmingham1.6 mi
  • The Barber Institute of Fine Arts1.6 mi
  • Birmingham Town Hall1.8 mi
  • Birmingham Museum & Art Gallery1.8 mi
  • Victoria Square1.9 mi
  • Museum of the Jewellery Quarter1.9 mi
  • Birmingham Hippodrome2 mi



Check in anytime after 2:00 PM, check out anytime before 11:00 AM


Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at The Norfolk Hotel

  • The Norfolk Hotel is located at 267 Hagley Road in Edgbaston, 2 miles from the center of Birmingham. National Sea Life Centre is the closest landmark to The Norfolk Hotel.

  • Check-in time is 2:00 PM and check-out time is 11:00 AM at The Norfolk Hotel.

  • No, The Norfolk Hotel does not offer free Wi-Fi.

  • Yes, The Norfolk Hotel offers free parking.

  • No, The Norfolk Hotel does not offer free airport shuttle service.

  • The Norfolk Hotel is 8.5 miles from Birmingham. The Norfolk Hotel is 20.8 miles from Coventry Baginton.

  • No, The Norfolk Hotel does not have a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money


Distance to city center

2.0 mi

Location rating


Nearest Airport


Distance to airport

8.5 mi