Health and safety
Services and conveniences
Accessibility and suitability
Parking and transportation
Media and entertainment
Cons:The bed was uncomfortable and the shower head was very bad, u cant turn urself inside the shower its so small very uncomfortable i wouldnt book again
Cons:Everybody considering booking here should be fully aware of the blatant disregard for health and safety and ignorance of guest's complaints that this abysmal excuse for a hotel has as standard. I will recount what happened on Saturday morning and the response of the hotel: My friend went to the bathroom to take a shower ahead of an event we were attending as a group. As he went to open the glass shower door (a sliding door) the door exploded. I can think of no other description. Glass showered the bathroom and caused, thankfully, superficial injuries to my friends feet and hands. I reported it to reception and they sent somebody to sweep up the glass! Not even an apology was forthcoming. They did change the room for us! Upon my return I emailed them pointing out my concerns that somebody could be killed - a child perhaps. They ignored my emails. So I called them and asked to speak to the manager. I made it absolutely clear to them that I would involve Birmingham City Council's Environmental Health people if they didn't get back to me. Three times I called, three times I was promised that the manager would call me back. No call was received. I have now submitted my concerns to BCC. No apology, no assurances, nothing. Absolutely unbelievable. Be careful!
Cons:Bed bugs everywhere
Cons:The bathroom had mold over the ceiling. The walls were dirty. The furniture was battered and scuffed. If you only want a bed its ok and cheap.
|Check in anytime after 2:00 PM, check out anytime before 11:00 AM|
|Cancellation/prepayment policies vary by room type and provider.|
The Norfolk Hotel is located at 267 Hagley Road in Edgbaston, 2 miles from the center of Birmingham. National Sea Life Centre is the closest landmark to The Norfolk Hotel.
Check-in time is 2:00 PM and check-out time is 11:00 AM at The Norfolk Hotel.
No, The Norfolk Hotel does not offer free Wi-Fi.
Yes, The Norfolk Hotel offers free parking.
No, The Norfolk Hotel does not offer free airport shuttle service.
The Norfolk Hotel is 8.5 miles from Birmingham. The Norfolk Hotel is 20.8 miles from Coventry Baginton.
No, The Norfolk Hotel does not have a pool onsite.