A first class, full service hotel, the Radisson Blu brings true European flair to the heart of Birmingham as the city s dramatic renaissance continues. Offering Chic, Fresh and Fashion room concepts and a unique 100 per cent satisfaction guarantee, the Radisson Blu is a deluxe hotel housed in Birmingham s breathtaking new landmark. Hotel offers wifi to all residents and conference delegates guests.
The bed was very comfortable and I enjoyed the view from the 9th floor.
The cleaning staff did not knock before coming into the room. The room was poorly decorated.
Location and the views from the room (stayed on the 15th floor). Cleanliness of the rooms (althought there was quite alot of dust under the luggage rack in the room) and the hotel in general, it is obviously well looked after. However no newspaper was delivered to my room as requested.
Staff are not particularly efficient. At check in, we checked into 2 rooms, one at 1pm and the other at 10pm. Having told the receptionist that we had already checked into a room earlier on in the day she still proceeded to spend the next 5 minutes telling us about breakfast, spa facilities, the gym etc. which we had already heard when we checked into the first room. When we checked into the first room, the receptionsist could not find the booking, even though we tried on numerous occasions to give him our booking conformation with the booking number on it. At breakfast, had eated the rest of our breakfast and were still waiting for 2 fried eggs.
We enjoyed the view from our 6th floor room, it was above the traffic so it was very quiet, hotel quiet too even though it was busy, staff were very pleasant and polite.
Chair in our room was very wobbley, asked for aioli (on the menu) with our chips but got tartare sauce (in the bar), would have appreciated more pillows.
Nice Windows and views to the city
Room was spacious and bed comfortable
Very modern hotel, stylish and very comfortable beds, superb views of the city from the room, and central to all attractions, perfect location for theatre goers
staff very helpful and friendly,hotel clean and nicely decorated,rooms very nice,good sizeed bathroom
apart from the below mentioned the hotel was amazing and we would recomend it without hesitation to anyone. the front of house staff were very good and helpful. I work in customer service myself and it was nice for someone to 'go the extra mile' for me.
we ordered a double room. when we got to the room it was a twin. i approached the recption and the helpful lady told me there were no other double rooms but house keeping would go up and push beds together and re make. when we got back after the night out it had not been done.i asked the same girl in the morning who apologised and compensated me which was a very nice gesture.
central and staff very friendly , and rooms very good in every way.
i liked at how friendly the staff was