Services and conveniences
Parking and transportation
Accessibility and suitability
Dining
Things to do
General
Health and safety
Family friendly
Basics
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a snack bar, bar/lounge, and breakfast in the room. Additionally, they provide grocery deliveries, packed lunches, and special diet menus upon request.
Are there any nearby attractions or points of interest?
The hotel is close to Be Live Hamaca, Club Náutico de Santo Domingo, Los Pinos, La Sirena Cave, and Arrecifes de Coral La Caleta, offering a variety of nearby attractions for guests to explore.
What are the common concerns about the hotel's cleanliness and facilities?
Guests have mentioned concerns about the cleanliness, electricity, and water supply. Some also noted issues with the rooms and bathrooms not being as described, with mold in the bathroom.
How is the hotel's customer service and staff?
Guests have praised the staff for their polite and attentive service. However, some have expressed concerns about the rooms not meeting their expectations.
What are the best times to visit the hotel?
The high season is in April, offering a great time to experience the hotel's location and amenities. However, it's important to consider potential concerns about cleanliness and facilities during the visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or garden comes highly recommended.
Consider Low Season Travel
If you prefer quieter surroundings and lower prices, consider visiting in March, which is the low season for the hotel.
Nearby Attractions
The hotel is conveniently close to various attractions, including Be Live Hamaca, Club Náutico de Santo Domingo, Los Pinos, La Sirena Cave, and Arrecifes de Coral La Caleta. Plan your itinerary to explore these nearby places.
Check Room Facilities
Some guests noted that the rooms were not as described, with issues such as old furnishings, cleanliness, and lack of natural daylight. It's advisable to carefully review room details before booking.
Inquire About Special Dietary Needs
If you have specific dietary requirements, the hotel offers special diet menus upon request. It's recommended to communicate your needs in advance to ensure a comfortable dining experience.
Be Mindful of High Season
April is highlighted as the high season, so if you prefer livelier atmospheres and are willing to experience higher rates, this might be the ideal time for your visit.
Consider Transportation Options
The hotel provides car rental services and an airport shuttle for an additional charge. If you plan to explore the area extensively, consider utilizing these services for convenience.
Addressing Cleanliness Concerns
Some guests mentioned issues with cleanliness and maintenance. It's advisable to communicate any concerns promptly to the hotel staff for resolution.
Pet-Friendly Accommodation
The hotel allows pets upon request, although charges may apply. If you're traveling with a pet, it's recommended to inquire about the pet policy and associated fees in advance.
Enjoy the Pool Area
Guests appreciated the quiet pool area and great coffee. Consider taking some time to relax and unwind by the pool during your stay.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Value for money | 7.0 |
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Distance to city center | 0.4 mi |
Nearest Airport | Santo Domingo Las Americas |
Distance to airport | 4.4 mi |