Pros: great rooms for a great price
extremely clean building
very helpful staff
Situated in the business district, this luxury hotel is 1 mi (1.6 km) from Odyssey Fun World and within 6 mi (10 km) of Chicago Premium Outlets and Brunswick Zone. Centennial Beach and Chasers Laser Tag are also within 6 mi (10 km).
Pros: Staff was very polite, friendly and professional
Cons: Hotel was in excellent condition. Room was very clean and comfortable. - I will stay here again when in the area
I will stat again if in the area
Pros: Very, very clean and the front desk clerk, Oscar, was very polite and helpfull. Complimentary breakfast was a surprise as we stayed a lot in hotels lately and it is not included with the room anymore. Very pleased with the wireless internet.
Cons: We expected to have a pull out sofa in a king size suite but it wasn't the case, however, we handle it with that recliner and the ottoman for the kid. Bathroom space is divided between sink area and the rest and it is very tight.
Cons: Yes charged me twice for the room, basketball court next to my room kids playing all night and then the next day at 8am
It was above average. Staff very helpful and gracious. In good repair, in a safe area. It is by a lake with a walking trail around it.
Pros: The hotel is in a quiet location, but also hard to find.
Cons: .We did not like the room we were given. It was on the first floor, with a volleyball/basketball court right outside our window -- like four feet away! Not easy to rest with the sound of bouncing balls.
TownePlace Suites Chicago Naperville is an extended stay hotel in Naperville, IL located off of I-88 and Rt. 59. Just five miles from downtown Naperville and minutes from neighboring Warrenville, IL and Aurora, IL, our renovated Marriott hotel is located near many of the area attractions. Spend a day shopping at the Chicago Premium Outlets in Aurora or at IKEA Bolingbrook, IL. See the exhibits at the DuPage Children's Museum, explore downtown Naperville, or visit the campus of North Central College. Visiting on business? O'Hare Airport & Chicago Midway Airport are less than an hour away, and the METRA train station is just minutes from our hotel for easy access to and from Chicago. Nearby companies include Nalco Co; Ecolab, Tellabs and BP Amoco. Our spacious, pet-friendly suites come with a fully functional kitchen and free WiFi. While visiting, join us for a free daily breakfast, then take a dip in our indoor pool and hot tub. We also have a 24 hour fitness center to help you stay on top of your fitness.
Pros: Steps away from the river walk And Naperville Settlement. Naperville is always busy and parking can be a challenge. The hotel has spaces reserved on the second level next to the entrance and upon entering you are immediately at the desk. All staff were very kind! Great place to stay! Walking distance to everything!
At the center of Naperville's colorful downtown district Hotel Indigo® Naperville Riverwalk is a vibrant addition to this spirited neighborhood's rustic charm. Panoramic views from our rooftop bar overlook sweeping murals that reflect the diversity of a lively community deeply committed to the arts. Local art rustic wood tones and antique touches immerse our guests in the history of our neighborhood while contemporary treasures like boutique shopping cozy restaurants and unique bookshops are just minutes away. Spend a day exploring life in the nineteenth century at the Naper Settlement or discover the serenity of the Riverwalk Naperville's crown jewel. If you're feeling especially curious solve a mystery with hometown hero detective Dick Tracy who even when draped in bronze keeps a watchful eye on our picture-perfect neighborhood.
Pros: Very luxurious and clean. The bed was exceptionally comfortable as well. Would definitely stay there again
Cons: no major complaints at all. Service was great. They also had a really nice bar in the lobby.
Looking for the perfect combination of a revitalized hotel and a downtown experience in the near suburbs of Chicago? Look no further than the Chicago Marriott Naperville. With 25,000 square feet of versatile event space, this Naperville IL hotel creates a distinguished setting for lucrative business engagements and social gatherings. We offer unobstructed meeting and event space with oversize foyers, windows in many rooms and office / boardroom space. Both ballrooms feature spacious foyers and all meeting space is on the main level of the hotel. All space and guestrooms feature high speed internet access and wireless communication capabilities as well as built in, house sound systems. The hotel takes catering to a whole new level applying innovative concepts to everything from customized menus to presentation and service styles. Depart the ordinary and discover a near downtown hotel providing incomparable service and unprecedented style at the Chicago Marriott Naperville hotel.
Situated in Naperville, this bed & breakfast is within a 10-minute walk of DuPage Children's Museum, Saints Peter and Paul Catholic Church, and Centennial Beach. Naper Settlement Museum and Moser Tower and Millennium Carillon are also within 15 minutes.
Pros: Very clean and modern. Great for business travelers
Pros: This Fairfield in looks brand new and had very clean rooms. It is situated next to a Cracker Barrel Restaurant and you could easily walk to it, even in bad weather. The Hotel offered Free Breakfast, Free WiFi and Free Parking.
Cons: The location Seemed to be in an Office Park, but the area was very clean and I did not observe any suspicious people and I felt safe the entire stay.
Pros: location, clean, friendly staff, all were good. the pool and hot tub must've been fun because they were packed so much that I didn't get a chance to try them out.
Cons: They ran out of breakfast quickly, after missing 3 batches of scrambled eggs and finding no plain bagels left, I went backup to my room with coffee that I had to tell them to refill. I know it was a holiday, but they could've been prepared for a holiday.
Pros: Very clean
I recommend this hotel
Pros: Friendliness, and treated great. Did not treat me any diffrent because I booked through priceline
Our hotel in Naperville, IL offers all the modern amenities and a convenient location minutes from downtown Naperville. The hotel is located right off I-88, near Central DuPage Hospital and the popular shopping of Chicago Premium Outlets. The Fairfield Inn & Suites Chicago Naperville/Aurora is an easy commute to downtown Chicago. Our Naperville hotel sits in close proximity to major area businesses, including Fermilab, Wheaton College, North Central College, CarMax Naperville, BP, Nalco and AT&T. Also enjoy the local attractions by strolling through the Naperville Riverwalk, just 5 miles from the hotel. The hotel is minutes from the fun of Hollywood Casino Aurora. At our hotel, we offer free WiFi, free hot breakfast along with an indoor pool, fitness center and business center. At the Fairfield Inn & Suites Chicago Naperville/Aurora, you’re our #1 priority. We promise you’ll be satisfied, or we’ll make it right. That’s our commitment to you. Ask us about The Fairfield 100% Guarantee.
Feel at home with modern comforts and warm hospitality at the Embassy Suites Chicago-Naperville hotel. Our convenient all-suite hotel is perfect for extended vacations or short business trips in Naperville, Illinois. Settle into a spacious two-room suite and enjoy homelike comforts including a fully equipped kitchenette, HDTV and wireless internet access. Hold an informal business meeting in the separate living area or simply relax with a coffee and order a delicious meal from room service. Our Embassy Suites hotel is also the perfect fit for your corporate meeting needs. With over 13,000 sq. ft. of ballroom space, one executive board room and one small executive meeting room, we can accommodate groups from 10 to 1,000 people. Allow our dedicated staff to take care of every detail and ensure your event is a success. Start each day with a free cooked-to-order breakfast at this Naperville, IL hotel. Dine on tasty breakfast favorites then enjoy a hearty lunch and dinner at Brickstones, our laid back American grill. In the evening, enjoy a cold beer or refreshing cocktail from the bar. After a long day attending meetings or an exciting day discovering Naperville’s attractions, unwind at our sparkling indoor swimming pool. De-stress with an invigorating workout in the fitness center or simply retire to your suite and relax on the sumptuous bed. Whether you are here on business or just to get away from it all, Embassy Suites Chicago-Naperville offers all you need and more.
Cons: Hallways needed a bit more vacuuming, hard to keep up with the ice melt.
Pros: It was really easy to find right off the high way. Clean, spacious rooms, great for the money. Nice that there is food right close by and outlet mall not far either!
Cons: The shower pressure was really low. Had a hard time rinsing out my hair. And walls are thin, but nothing a little sound machine on my phone couldn't take care of. But would have been more annoying, had we been staying more then one quick night.
Reserve a quiet stay at Courtyard Chicago Naperville. Located right off I-88, our hotel offers easy access to downtown Chicago and North Illinois University's Conference Center. Upon arrival, unwind in our spacious lobby, ideal for catching up with colleagues and hold impromptu meetings. After a long day, retire to our rooms and use our complimentary Wi-Fi to connect with loved ones or colleagues back at home. In the morning, join us at The Bistro, serving tasty breakfast and dinner options with your choice of cocktails, beer or wine. If business brings you into town, reserve our venues to host your meetings or intimate gatherings. We offer custom catering services and AV equipment to enhance your event. When downtime arises, head to our 24-hour fitness center appointed with cardio machines and free weights for a brisk but meaningful workout. Then take a refreshing dip in our indoor pool. Let us treat all of your travel needs at Courtyard Chicago Naperville.
Pros: Overall the stay was fine except for the loud cleaning staff. When cleaning a room they would allow the door to slam close anytime they would walk in or out. This happened all afternoon by multiple staff in every room. I suggest investing in a doorstop for each person to use to prop open the door of the room they're cleaning so the doors won't need to be open/closed multiple times.
Pros: Staff was extremely friendly and helpful.
Cons: We were in a non smoking floor of the hotel, yet there were several smokers on the floor. We had to pass them every time we went to the elevator.
Pros: The hotel was an older Hampton Inn, but it was clean. The TV is on the smaller side, but acceptable.
My wife and I checked in and went to the room. It was nice and clean, we watched a little TV and enjoyed the room until it was time for bed.
The next morning, the breakfast was mediocre.
Cons: The bed in our room was horrible. The mattress was old, very thin and not comfortable at all. While my wife tried to sleep in the bed, I couldn't. I ended up sleeping sitting up on the sofa.
I have never experienced a bad night in a Hampton Inn like I did in this hotel.
Pros: When I checked in the staff was extremely nice and helpful. The rating for the hotel that I saw was 3 out of 5 stars so I wasn't expecting much but I was pleasantly surprised. The room was clean and beautiful. The complimentary breakfast was a nice bonus. I would definitely stay here again.
Cons: The bed was a bit hard for my taste but the pillows and blankets made up for it.
Pros: Front desk mgr was very friendly and fun. Room was clean, nice comfy bed.
Cons: All was good.
The Hampton Inn Chicago/Naperville hotel is located 30 miles west of Chicago, Illinois and 1 mile from Wheaton. O'Hare Airport, Joliet Speedway and United Center are 25 miles away while McCormick Place is 32 miles. Our hotel features hot breakfast and high-speed wireless internet. This Hampton Inn hotel is an excellent location for all Chicagoland visitors. Naperville is the Number 1 Family Town in the USA with our beautiful historic downtown. Enjoy dining options around Naperville, Illinois, all within 2 miles of the Hampton Inn Chicago/Naperville hotel, including Chevys Mexican, Macaroni Grill or TGI Friday's. There are over one hundred restaurant choices in the area. The Naperville Hampton Inn hotel features 128 rooms, outdoor heated pool, and mega fitness center with discount passes. Our guest rooms feature a hi-tech entertainment system, data port, and expanded vanities. Hotel amenities include complimentary continental breakfast, in-room coffeemaker and hair dryer and TV with cable. We also offer connecting rooms, cribs, and iron and ironing board. Laundry/valet services, meeting/banquet facilities and room service are available for a nominal fee at the Hampton Inn hotel in Naperville. We love having you here at the Hampton Inn Chicago/Naperville hotel in Illinois.
Cons: We have stayed at several Country Inn & Suites and this was the first time we have not had an enjoyable experience. The lobby was welcoming, with friendly staff and signature fresh cookies. However, the rooms are in major need of renovations. Our bathroom was horrible. There had been water damage, the door would not close no matter how hard we pushed it (I think because of the damage to the floor and door jamb) so no privacy when using the toilet or showering. The tub itself looked old and the enamel coating on the bottom was chipping. Upon trying to take a shower, I noticed a weird dark spot on the white shower curtain (fabric/cloth type, not plastic/vinyl. After looking closer and calling my husband in, we discovered our worst fear--feces. Beyond disgusted, we politely called the front desk and asked that they send someone up to swap it out with a new clean one. They were prompt and attentive, but did not ask if we wanted to switch rooms or offer any type of consolation for the situation. I wouldn't even expect this type of oversight for an economy/budget motel, let alone a $100+ hotel & suites establishment. My Country Inn experience has been tainted and unfortunately, I do not think we will take the chance spending our money on this chain again.
Pros: - Good value
- Good housekeeping
- Friendly staff
- Includes breakfast and wifi
- Adequate sized rooms and furnishings
Cons: - Dated materials and finishes
- Breakfast ingredient quality and coffee are subpar
- Maintenance of rooms a little lacking (non-working door deadbolt, caulking in bathroom moldy or missing, linens had holes in them, just feels worn and tired)
Pros: Nice place to stay. Gave kids a chance to swim. Large variety for breakfast.
Cons: Beware of the entrapment tactic in the rooms. Didn't realize water was not complimentary until husband already had a bottle. Wondering if the spare pillows cost as well. The bed was hard and pillows were too soft.
The Country Inn and Suites Chicago/Naperville is situated in the heart of Chicago's East-West High-Tech Corridor. Convenient to downtown Chicago and only 20 miles from both OHare International and Midway airports. Naperville is close to businesses, shopping, dining and the areas best attractions. 143 Attractive guest rooms including 39 suites. All rooms have free wireless high speed internet access, microwave and refrigerator. The hotel offers indoor heated pool and exercise rooms. Restaurant serves breakfast. The Fireside Lounge is open Mon-Sat starting at 5pm. We have over 1800 square feet of meeting space and can seat up to 130. 2017 TripAdvisor Certificate of Excellence winner
Pros: Very comfortable, great breakfast & wonderful staff!
Cons: Plumbing system from the 2nd floor was very noisy :-(.
Pros: The breakfast was very good. Lots of choices and a very nice eating area.
The front desk staff, with a couple of exceptions, was very helpful with giving us recommendations and driving directions.
The hotel was quite
Cons: Maid Service was marginal. Twice she/he failed to leave us coffee pods. When they were left it would have been nice to have at least 2 per person.
Pros: Large rooms - friendly staff
Cons: tub showers
Pros: The hotel was clean and nice for the money we paid to stay.
Cons: The breakfast. The waffles taste like they added something to the batter or spoiled. Took one bite and almost vomited. The sausage taste like frozen patties from a box. Eggs were terrible. Orange juice and apple juice taste like it had no flavor.
If you are going to this hotel, make sure it's not for the complimentary breakfast.
Pros: The location was great for a conference in Wheaton. The staff was very professional and friendly. Overall the facility was clean and quite.Take the time to visit Napperville Settlement while you are there!
Pros: Breakfast was good for this type Hotel.
Cons: Room did NOT match the pix on their website! It was like stepping back in to 1986, except they did have a granite countertop on the vanity. It is possible I got an old room. maybe some are updated, I'd ask when checking in!
Worst was the broken arm on the Walmart quality desk chair, the gas lift strut was broken too, so sitting at my computer I was like a kid at the table, way low! Also had about 1/2" of foam left in the seat. Miserable and inexcusable!
Cons: No elevator service for entire stay our room was on 3rd floor
Pros: Very clean. Professional and friendly staff. Easily accessible.
Pros: It was recently remodeled. It was very conveniently located to the conference we were attending. The staff was extremely accommodating and it was a great value for the money. The bed was very comfortable - not usual for most hotels in this price range.
Cons: The bathtub/shower was not remodeled but clean and adequate. The fridge was a little noisy but tolerable.
Pros: Price, location, staff
Cons: Breakfast (pathetic compared to other Best Westerns), room size, bed size
Pros: The size of the rooms were great. The staff was friendly and helpful. The rooms were kept fresh and made up quickly and inconspicuiosly
Cons: size of bathroom counter
For a small city, Naperville, Illinois has no shortage of things to do - and the Best Western Naperville Inn is the perfect starting point for exploring all that the area has to offer! While our convenient location along the I-88 business corridor appeals to corporate travelers visiting Alcatel-Lucent Technologies, Navistar®, Fermilab, Kraft Foods and other local corporations, we also offer easy access to Naperville's most popular attractions. Enjoy the thrill of collegiate sports at nearby North Central College, Wheaton College or Benedictine College, or score on designer duds at the Chicago Premium Outlet Mall. Indulge your inner culture buff with a performance at Wentz Concert Hall or spend hours strolling along picturesque paths and bridges through the Naperville Riverwalk, located just two miles away. This Naperville hotel is also a great spot to come home to after a day of finger-licking fun at the annual Ribfest, voted one of the country's best BBQ events. Our top-notch customer service and affordable rates are only part of the appeal of this pet-friendly Naperville hotel. Guests enjoy modern and spacious rooms with features that include high-speed wired and wireless Internet access, cable television with HBO®, a microwave, refrigerator and a complimentary continental breakfast each morning. Additional hotel amenities include an exercise facility, meeting room and free parking. The Best Western Naperville Inn is also only 25 miles away from downtown Chicago and O'Hare International Airport. We're just north of nearby Bolingbrook as well. Book today and save! We are a pet-friendly hotel, however pets are restricted to the 1st floor only. Please call hotel prior to arrival to confirm availability.
Pros: The staff was very friendly and the breakfast had a great variety.
Cons: There weren't refrigerators in the rooms, we later found out the day we were checking out you can request one but it was too late. It seemed weird there wasn't one already in each room. We had 3 rooms and one of them was really musty smelling.
Pros: Location & Staff were great and friendly!
Cons: The room was very musty smelling. I changed rooms and it was a little better but still musty. I would have changed hotels if I had to stay more than one day. There was also a full renovation being done on the outside of the hotel. they should change the HVAC units in the rooms.
The Fairfield Inn & Suites Chicago Naperville will help you start your day right in our 24-hour fitness center before fueling up with our free hot breakfast buffet, featuring healthy and indulgent options. Work efficiently with complimentary WiFi throughout the hotel or utilize our business center for printing and other office needs. Relax in our indoor pool or spread out in our spacious lobby. This Naperville, IL hotel is conveniently situated off of I-88, adjacent to the Freedom Commons, home to Maggiano's, Morton's Steakhouse, White Chocolate Grill and many other dining options. The Fairfield Inn & Suites Naperville is also easily accessible to the offices of BP, Tellabs, Exelon, Navistar, Alcatel-Lucent, Liberty Mutual, and many more located in Warrenville, Wheaton, Aurora & Lisle, IL. Stay just minutes away from downtown Naperville shopping, dining, and entertainment at a hotel that has everything to help keep you on track.
Cons: Courtesy breakfast hours. I wish they had an extra hour.
Pros: Overall was pleased with the visit. The only thing I did not care for that much was the breakfast. Not very good.
Cons: Breakfast was not that great.
Pros: It was quiet and you could not hear the other patrons.
Cons: We checked in about 5pm, our welcome host just rambled off the information and wasn't very friendly. When we returned later in the evening about 11:30, I simply asked what time check out was, and the gentlemen didn't even lift his head to speak to me.
Cons: The shower had black dirt/mold spots on the wall and soup dish was gouged. Housekeeping were a little too eager to clean the room at 9:00, when it was stated we would be a late evening arrival.If that was black mold I would like to be notified
There are no signs near the road, so it was hard to find. Staff was very unorganized...Polite, but unorganized. Breakfast was OK, but the area where it was served was extremely small.
Cons: I arrived after check-in time & given a key to an open room with the bedding on the floor & trash in the trashcan. Was sent to 2nd room - open & bedding on the floor. They had to run around & find a room ready. 3rd room was OK - not super clean though.
Pros: location, and it was calm
Cons: breakfast could be better ...
Cons: I did not like that when I checked in I was told check out was at noon but it turned out it was at 11.
Pros: Great value for the money-- excellent full breakfast.
Pros: This site was very close to the areas I needed to be. The Breakfast was tended to very professionally
Very nice for the money, just off the interstate but kind of hard to find
Pros: Perfect location off the interstate kind of hard to find at night but is easy access for travelers, very clean, and spacious
Cons: No refrigerator, hard to find at night behind office buildings could have sign by main road showing where to turn
Clean and well equiped room, helpful staff, and breakfast included. Impossible to beat at the price obtained.
Pros: Breakfast options were great along with everything else.
Overall good but still needs some work - worst was the smoke filled non-smoking room.
Pros: Good price, bedding clean, compact room
Cons: Non-smoking room had pungent/stagnant smoke smell (informed manager on exit and he said he would look into it.)y parents room had a hole in the ceiling on the 3rd floor with toilet paper sticking out of it and it was right above the bed.
The Sleep Inn and Suites hotel in Naperville, IL near Northern Illinois University will give you a simply stylish experience. With easy access to Interstate 88 and Route 59, this pet-friendly hotel is near destinations like Dupage Children's Museum, Wheaton College, Naper Settlement, Centennial Beach and Morton Arboretum. Enjoy amenities like free hot breakfast, free WiFi, fitness center, guest laundry facility and business center with copy and fax services. Guest rooms include a flat-screen TV, refrigerator, microwave, coffee maker and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Valid credit/debit card or cash deposit of 50.00 USD required upon check-in.
Pros: If you're only going to sleep here it's fine. There are very few amenities and, the bathroom was tiny.
Cons: The bathroom was tiny and, Route 59 was loud.
Pros: They let me check in very early. I arrived early and exhausted from traveling. They were very accommodating. The room was great as well and love the location.
Pros: Everthing you need with. Our frills.
Pros: Clean and quiet, well insulated rooms We were able to check in a little early after an overnight flight that left us exhausted. That alone was very much appreciated!
Cons: We wanted to stay additional nights, but I was told by the front desk that nothing was available. I later inquired with different clerk and was told yes, but at at a much higher rate. I checked online and was guaranteed the same rate I was paying for a room. Apparently they don't like third party bookings! I stayed elsewhere for the additional 5 nights
Pros: Rooms were clean and well appointed. Staff was freindly. Located right off the highway makibg everywhere close.
Cons: Other guests were quite noisy, but at no fault of the red roof inn.
Pros: Everything was amazing the rooms are gorgeous and extremely affordable will definitely be staying here on future trips
Pros: The room was nice and clean and the staff was friendly.
Cons: The room was a little small.
With newly renovated rooms, this 100 Percent Smoke Free Red Roof PLUS+ is nestled in Naperville - the 4th largest city in Illinois, and a suburb of Chicago! Convenient to so many suburban attractions - Fox Valley Mall, DePaul University Naperville Campus, North Central College, Naper Settlement, Riverboat Casino, Premium Outlets, Naperville Riverwalk, and Dupage County Fairgrounds are all within 2-10 miles of this hotel. Located at Diehl Road, 32 miles west of downtown Chicago, 1 mile from the Metra Train Station.
Cons: Too high Prices, No microwave, limited TV channels, small bath. NO BRIGHT LIGHT.
Cons: Slightly more expensive than I was looking for.
Pros: Needs updating. Caliber of people there not great. Staff was nice. Morning coffee little to desire.
Pros: Location, staff,comfort
Cons: More options for breakfast,
Pros: The breakfast was good (free!) and I liked the selection. The room was comfortable and had everything we needed, especially free WiFi. The staff was very nice and helpful! Great for those on a budget.
Cons: I was excited about the fitness center, but disappointed to find that it only consisted of a treadmill and exercise bike. The bike was broken and the treadmill's belt slipped so I couldn't run very fast because it was scary. Plus, I think the air conditioner was broken in that room so it was very uncomfortable to run. The air conditioner in our room worked great, but was very loud and woke us up a few times throughout the night. The location was tricky to find, and pretty far out from the city. Otherwise, it was a fine quick stay for business and I liked the price.
Pros: The staff was very friendly.
Motel 6 Naperville is conveniently located to Ogden Mall, several golf courses, and museums. Wrigley Field, United Center and all Chicago has to offer is about 25 miles away. We have a coin laundry facility and free Wi-Fi in all modern guest rooms.
Cons: Poor housekeeping. No pillow cases, towels or shampoo. Coffee service shut down too soon .
Pros: Good location. Room was clean. Very quiet. Breakfast was sparse but I brought my own so it was not an issue for me. Very comfortable room.
Cons: Room smelled like a smoking room
alarm radio did not work
when I checked out I had to wait for the worker to finish smoking his cigarette after he leaned in and asked, "Need something?".
Pros: INCLUDES KITCHENETTE
Cons: Kitchenette had no pots pans, coffee maker, ice etc.
After the fact, - - the front desk advised me it was available for the asking. Coffee in lobby available 6 AM to 10 AM Only
Worst!!! The toilet was clogged upon check-in and when I called for maintenance the front desk told me to come down and they would give ME a plunger. When I picked up the plunger, having no other choice, the staff at the front desk discussed with each other there should have been a plunger in every room. I asked where it would be and did every room have a plunger? They responded with YES, every room was equipped with a plunger. When I returned with a plunger given to me by front desk staff, I discovered another plunger hidden under the sink. I wonder how maintenance is handled for other problems?
Extended Stay America - Chicago - Naperville - East puts you within a 15-minute drive of Chicago Premium Outlets. Guests looking to stay active can check out the nearby hiking/biking trails, and free perks include continental breakfast, WiFi, and self parking. Rooms feature kitchens and flat-screen TVs.
Pros: The clerk at the desk was very polite and gave me a 20% discount on my room after we showed her pictures of our room. I felt it should have been more but that was her offer.
Cons: The room was rundown and outdated. It was filthy, the bedspread when we pulled it back was moldy and gross. We had hand towels only to dry off with. Just not a pleasant stay. We would have went elsewhere but it was late when we checked in so just slept with sheets on and left early. Would NOT recommend this place.
Pros: The free high-speed internet is actually free and high speed. All you have to do for access is call the front desk and they give you the password. From my room I could also see five routers, so every room has a good connection.
Cons: The guy who checked in before me came back in because he was given a room that was occupied. When you sign in at the front desk they take your name, photocopy your drivers license, and have you write down your car's licence plate so they know who you are, a fairly standard practice, but handwritten at the bottom they also have "No guests, No visitors" I'm in town to visit friends and hang out, and they want us to tell my friends "Hey you can't come over to my hotel before we do anything, you're not allowed to be here." So my friend parked across the street to avoid getting towed. The trip was planned earlier that day, and I didn't care where I stayed. Apparently I should have.
One of the first things we noticed when we got in our room was a sticker on the side of the television. It was a price sticker from Goodwill for $2.00. There was mouse poop in the side table where the bible is at. The bathroom was covered in hair and the drain for the shower was.... questionably functional, and missing a cover. The desk and TV stand are very old and half their handles have broken off. We're also not sure if there was a hidden camera on the front of the TV either, and spent about an hour trying to figure out if the little black bubble on the front of the TV was to receive the remote inputs for the cable box or if it was a tiny camera recording us.
The room has very oddly placed power outlets. There's one behind the bed, one on the floor by the AC//Heating unit, and two in the far corner by the sink. I tried to plug my computer into one of the corner outlets and it blew the fuse.
There weren't very many other people staying here, even for a Friday. Which is very fortunate considering how loud it is when someone else flushes their toilet. It doesn't seem to matter what room the other person is in, the sound just comes through and fills the whole room with overpowering noise. And despite how hard the water struggles to get through the pipes, the toilets still don't flush that well.
The only thing I brought up when I was checking out was the mouse poop in the side table. The guy at the counter wasn't shocked, didn't care and all he said was "Okay." Nothing about getting it taken care of, nothing about them being so sorry that our room had rodent faeces in it. Nothing.
The whole experience made me feel uneasy, especially the fact that our room may well have been bugged. I've been checking my account since I left just in case they try to charge me extra for something. I wouldn't be surprised if they try to claim that I damaged something so they can charge my card again. I would have checked my balance to make sure they didn't already charge me more while I was there, but based on how sleazy the whole place felt to me at that point I wasn't sure they weren't giving the free Wifi so they can monitor web traffic.
TL-DR: You're probably being watched, mouse poop, no friends allowed.over, bad utilities, broken furniture, might have roommates.
Cons: No shampoo or lotion, soap as the size of small Hershey chocolate piece, no power outlets at desk.
Regency Inn of Naperville puts you within a 15-minute drive of Chicago Premium Outlets. Free perks include WiFi and self parking.
Extended Stay America - Chicago - Naperville - West puts you within a 15-minute drive of Chicago Premium Outlets. Free perks include continental breakfast, WiFi, and self parking. Rooms feature kitchens and flat-screen TVs.