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The very friendly service and attentive staff. The well presented and well cooked food, the comfortable accommodation and pleasant surroundings
We asked and were given a room upgrade as the pool was being demolished and rebuilt We had chosen this holel as it advertised the indoor heated swiming pool. Very disapointed not to have an indoor pool as this was advertised and we chose this hotel for this reason.The pool room (Cedar cabin) was in fact located in the grounds aprox 30mts walk from the main building (would have been a bit cold in Jan),the dining room was cold and lacked any atmosphere. We decided to eat out in the evening. A lot of money for B&B.
The food, particularly the breakfast. My room was too cold
Location. Very comfortable bed.
Very clean and comfortable excellant service from staff Room a little noisy over reception Food a little expensive
Comfortable The lack of a view. Couldn't get wireless Internet in my room.
It is very peacefull and friendly hotel Nothing
The location is secluded and in a lovely position. There are numerous walks in and around the hotel and they provide an OS map and guided literature.The food was very good ,well cooked nicely presented but a litte over priced for some main meals A tennis court is advertised, but the surface is crumbling tarmac with out markings and there did not appear to be a net. It could not have been used anyway during our stay because of the heavy rains.
The room was excellent and we thorughly enjoyed our stay Although the breakfast was excellent we would have preferred a buffet in order to expand the selection of options
Attitude of all staff No outside window or natural ventilation to the room
The staff at the walnut tree were very friendly and helpfull at all times. Over all a very enjoyable stay .
Room was clean, quiet and adequately appointed. A 24 hour front desk in such a small town was nice. Breakfast was cooked to order and well prepared. The hallways to my room were narrow.
Comfortable, quiet, large bedroom, good bar menu, excellent breakfast, helpful staff
Very warm welcome from staf. The heating was off (only put on when we took key to room) and the room smelled damp and dank as a result.
The staff were very helpful to my elderly mother. It was an excellent half way location for our trip to Cornwall. Would have preferred walk in shower.
We arrived after 11pm and the night porter was there to check us in (unlike the Old Vicarage where they cancel your reservation if you don't check-in before 10.30pm!!). The staff were friendly and cheerful. Breakfast was fantastic. The rooms (an Executive Double) were huge with a wonderfully powerful shower.
Good room size, restaurant and bar
Very peaceful; attentive, friendly staff; good food; comfortable furnishings
Friendliness of staff
Nice location, good room, lovely breakfast The Spa was not working which was one of the main reasons I booked here. Off season but could have made mention. Also tried to swim at 5pm but no one around to open up pool area.
Hotel was out of date, milk was off at breakfast, dinner menu was not available at 5.15pm, resturant opened at 7pm, which indicated that the meals were frozen - therefore we eat somewhere else
Good rooms, good service, good beer, good breakfast. Will recommend to others. I will return. I lived in the area for many years but did not know of its existence. Locals didn't either. This is because it is off the beaten track. Their marketing strategy must be good.
Courteous civil staff, clean room No
value for money food how clean the hotel was
Quite and peaceful
The rooms are very quiet and private. The evening meal I had was basic but excellently prepared and presented. If you are travelling with family or on a tight budget and want somewhere reasonable priced to stop off then its good value. The breakfast was a bit budget. Swimming pool out of order and all the gaming machines are ancient. I won some money on the quiz machine, but it wouldn't pay out.
no changing rooms
excellent food and very polite and helpful staff
Excellent service from the staff.
Very friendly and helpful staff who were prepared to go out of their way for us, pleasant accomodation, very nice location
Very friendly relaxed atmosphere, food was lovely, good service nothing was to much trouble
Very very friendly, lovely Breakfast, the room was very comfortable and clean. Will stay there again if we are ever that way again.
All adequate facillities Noise from room above until 0130 in the morning. Central heating noise and creaking pipes from 0545. Went home early did not stay for breakfast as too tired and feeling Ill. Did complain.
The Hotel owners and staff were friendly and hospitable, public areas were clean and well presented, breakfast was of a good standard and sufficient. On entering the Hotel there was an unpleasant odure, on entering the guest facilities the presentation of the Hotel dropped, decor being tired and worn, on entering our room 5 there was a pungent smell like raw sewage, The room was small cramped furnishings were of a low standard, cupboards had strong smell of tobacco, cieling was water stained, bedroom over looked a weed infested bank which had nettles touching the window, the smell was over whelming, value for money was very poor, points out of 10 I'm affraid 3, The owners act has to be cleaned up considerably, low class guest house, evening menue was very limited.
Friendliness of owners and staff (all local people). Very good meals and service. Well appointed bedrooms. A lot of the guests were repeat visitors, which gave the lounge area a social atmosphere. We would stay again !!
This hotel was a magic find,outstanding value, outstanding staff, outstanding food perfect