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The late checkout Proximity to restaurants/cafes Size of room The view out the window The cost of the buffet and a la carte menu at the restaurant
Great location for a stop over, lovely beach, excellent pool very convenient for airport.
The proximity of the hotel to the Sydney airport. The $250 price tag per night was very excessive. Will stay at cheaper hotel in future. Hotel interior needs upgrading especially the carpets. No access to the fitness area or indoor pool unless we paid extra money. This was not specified when I made the booking.
The Restaurants & Cafes in the Area are great, the people in them understand customer service & great food. The room looked run down & is need of a refurbishment, the bed was saggy, the TVs too small, the carpet was worn in sections & the overall cleanliss of the Hotel needs to be addressed post haste. For the price we paid, we were not impressed at all. The Bar staff, especially the Duty Manager on Saturday afternoon, were not friendly & appeared to be disinterested in the customers. We paid for a Bay View Suite, but all we saw without going onto the Balcony, was the Unit blocks accross the road. Very disappointed overall!
bay view (you need to pay extra for that), you can walk on the long beach terrible cleaning, very old hotel needs a major renovation, common corridors and the room is smelling.
Very nice Yes,no pick up the dinner platte,the dirty dishers stay in the all way all night,not so good
the hotel staff as usual were excellent, the rooms are great I have stayed in this hotel before and always found it to be of the highest quaility, this time ther was was ono mini bar I found this strange and disappointing for a hotel of this stature
View of the Airport and Botany Bay, nice restaurants nearby. Good breakfast buffet. Having to pay for extra for parking after paying for the room. Most hotels provide this as an inclusion. Need a display of the accomodation which demonstrates which room you are actually going to get, (similar to when booking seating at a venue, or for rooms on ship cruises) allows for more informed choice. The following two questions should not be multiple choice, it is more complicated than that. Let me just say that the hotel ranked among the more expensive for really no better facilities, it relies on location rather than service. I have stayed at better hotels, for example in Noosa Heads, where the location and rooms are far superior yet the price is far more reasonable.I would suggest that unless it is the 13th or 14th flor, $250 max
the staff were excellent!! the gaming room/bar staff made our stay extremely pleasant and the front desk staff were very helpfull and always carrying a beautiful welcoming smile :) these members of your team are a credit to you. thank you no hash browns at brecki!!! just kidding the food, staff, rooms, view were great!! would definately come back!!
The room I was assigned had old, broken furniture; there were candy wrappers behind the armoire; a cup of candy treats left in there from the previous guests; a dead cockroach in the corner; broken toilet paper holder; beds were overused and way too soft; the entire room was run down ad disgusting.
The Ibis Budget Hotel is close to the airport and there are a lot of fast food restaurants nearby. You can park in front of the hotel for 15$ per night. If you're taking a shower the whole floor of the bathroom gets wet, very inconvenient. There were a lot of ants in our room, but we got a new room with the same problem. I recommend to stay only one night if you really have to.
Convenience to SYD airport Walls too thin. Able to hear everyone else using their toilets all through the night.
no coffee/tea facilities, no toiletries, very poor standard, very basic, not what was expected. Only good side was convenience to airport.
Cheap tariff. Very comfortable bed. Easy to drive to from Canberra. Very handy to airport. Relatively easy access to bus service to City. Flexible about check-out time (11am was fine with them).
Checking out! Room was small like a prison cell. Beds are metal framed. Bathroom is tiny. tv is very old and chained to the wall! There is no hair dryer, no iron (except in laundry room on ground floor), no toiletries, no kettle. Wifi is very expensive. Only rubbishy fast food outlets nearby. They charge a ridiculous $6 aud one way for shuttle bus - you can walk to the domestic terminal, it takes 5 minutes.
Quite close to the airport Small room the fire alarm ringed at 5am
My room smelled, was tiny, and there was no privacy out my window which faced across the parking lot to a busy Krispy creme.
At least it is clean Too many Staff was rude and incompetent - gave me the wrong room number n key card A silly design in shower causes false fire alarm easily Bed is not fixed but on wheels Make sure you have the right rate as one for day and one for overnight
The new block of rooms is clean. Flat screen TV. Staff cordial. The wireless internet service was expensive and not at all reliable.
Close to airport The room and bathroom needed a good cleaning. Room was minuscule , bed and pillow disappointing and hallway dark dingy and dirty. Glad I couldn't sleep and went to eat at mcdonalds.
It's very convenient to the Sydney airport; otherwise nothing too special. If you just want somewhere to stay before an early flight, it fits the bill, though staying near Central Station or Redfern would be almost as convenient. They really nickel-and-dime you: charging for wifi, for breakfast ($12 is way too much for what they provide, even in Sydney) and charging for a shuttle for the airport. I hate it when hotels do that.
Very convenient to Airport we only stayed one night more than happy to stay again, compact room, helpful staff.
The reservation of priceline was not in the system in the hotel. Only after the good staff at the hotel we could get our room
good service and very friendly staff no
Mainly the location and the fact that there was parking eventhough it was a bit tight for medium size sedans and anythig bigger The meals were budget and reflected as much in the flavor
Very nice hotel, rooms were very nice. Friendly staff and very helpfull. I would certainly recommend this hotel. The second and third level have a pool area, this can be quite loud.
Quiet. Had a lanai. comfortable. Narrow halls and not a user friendly lift
The proximity to all sydney has to offer. The staff were very helpful.
Location was great, hotel was clean, very nice room, better than I thought, I booked a twin but got 2 queen beds, was a beautiful room was next to the staff laundry or tea room or something which was very loud on sat morning
It has the perfect location, close to everything, we can even view a part of the Sydbey Opera house from our balcony. Everything you need is just a few minutes walk away. All in all it was great.
Clean, quiet and safe (close to police station). Staff weren't very friendly. Do not refill soaps every day. Location is not good (about 15 minutes from the central station). Although it was our honeymoon we did not get even a congratulation card (and was suggested to purchase an upgrade in full price). Breakfast was very poor.
Easy to access with covered drive-in entry and valet parking. Friendly efficient staff. There was a discrepancy at checkout but this was rectified. The room booked sleeps 3 with the booking clearly stating the price is for 3. I was originally charged extra. They claimed that the on line site was misleading. While the 3rd bed was made up there was no extra towel,blanket or cutlery for the third person. Low level lighting with no makeup lighting. Would still stay there again.
the location was great - such a short walkf from Central Station. The place was nice and tidy and cosy and the staff at the bar were very friendly. one of the towels were soiled that was fiven to us as a new one.. and the surrounding pool area wasnt very clean. Also the treadmill at the gym wasnt working and there wasnt enough ventilation in the room.
Staff were friendly and knowledgable. Nothing.... Everything was to the standard we were expecting.
staff were friendly, helpful. room was clean and tidy. close to central station so easy to get around. the pillows were abit on the hard side.. other than that was good.
the design of the rooms we booked online for 3 people for $239 and when we went to the counter she charged us $274est and didnt have a reason why.I feel like we were trying to be ripped off
Handy to railway station, markets, china town The floor was wet because people came in dripping from the rain outside, ramp was very slippery almost slid over.
central location, free internet (3 hrs/day), clean modern rooms would have preferred wifi in rooms, only ethernet broadband available
The lovely big bed and the movies Sauna was not accessible
very convinient location front desk was under staffed during our stay. waited for 15 minutes to check-out
The fact it was close to the city. The staff were great and the breakfast was great too.
convienience to everything restaurant & bar not open sun nights , little difficult with kids to find a place to eat & have a drink, other than chinese / macdonalds
The proximity to transport was great.
Good location near central station and transport facilities, shops and bars.
Being able to get around the city without to much hussle. Having coffee and something to eat without going to far away from the hotle. The one day of rain but it did not slow us down that much.
New room was great Price for new year stay, on going renovation
Proximity from NSWU none
cost and location parking
Quiet, relaxing, easy to deal with, comfortable
The hotel receptionist I believe was called George went out of his way to help u's with a late check out and kept our bags safe as we were not flying until late that evening. He was exceptionally friendly and helpful and is a credit to the hotel.
Close proximity to shops, transport and Coogee Beach. Room size was small, no parking facilities and well over priced.
It was our honeymoon and it was close to our reception and it was in a classic style.
Location close to public transport to Bondi Junction shopping and a short ride, distance and time, to the airport.
Lovely old heritage building and period furniture added to the charm. Rooms were very clean with the added touch of small kitchen facilities.
Staff were very friendly and accomodating of late check out Taxi took 1 hour to arrive at hotel and found a stray hair in the bed
Ambience and location
super comfortable for price and next to both international and domestic sydney airports with very easy nominal price shuttle service.
The vicinity to the airport, 24 hour service, friendly staff N/A
The room was quiet and the hotel was close to the Domestic Airport. It was convenient having a restaurant which provided both dinner and breakfast.
I was not impressed with the way tables were left uncleaned in the meal area for extended periods of time. I had to move dirty dishes to get table space to have my meal. This applied to both evening and breakfast.
We stayed at the hotel because of its convenience in being located close to Sydney International airport Nothing - all AOK
Staff were helpful & assisted in everyway possible.
Great location walking distance from train station
Rostered Concierge gentleman very pleasant before 5.30pm, Room very comfortable, Young lady serving drinks at around 4pm Saturday evening told us quote: you'll have to wait while the keg of beer is switched over?.....(we felt not apporpriate timing or words used ). Unclean mattress protector...
Location next to corporate office
location to airport and Mascot Railway Station Bathrooms are tiny and there are no exhaust fans in them
Efficient check in and check out procedures. Air conditioning a bit too loud in the room but fine.
The close proximity to city centre and transport systems. Easy access to restaurants. Security system employed by the hotel especially after 10pm. Being near the city centre noise was inevitable but was very intrusive at times. Shouting and screaming by young people leaving clubs in the early hours was a problem most nights. Work on a tower block across George Street was also a problem after the Easter break had finished.
The hotel is perfectly situated, close to the railway station an city bus stop. Room (deluxe) was realy nice and clean, but too small. There is also a loundry and a lounge area, where you can prepare your own food. The hotel entrance is not nice.
not much tv shower view (another wall) no draws or chairs small bathroom sink but nowhere to put your toiletries.excessive outside noise.
The staff was EXCELLENT! Every person I interacted with at the desk was professional, friendly, and helpful. I think the lounge is over another restaurant and the aromas from that restaurant were a bit strong. But that was MINOR compared to the location, staff, cleanliness and interesting architecture of the bldg.
Reasonable location - good bus connections Extremely basic accommodation for a "boutique" hotel. Room was single size with double bed
There is one lady who is extreamly mean at the reception. I was very upset to her since she didn't want to tell me how to get to the airport by bus and train. I saw her smoking in front of locker place during her work time. It was my last day in Sydney and she made me feel real terrible.
Handy for transport very close to Central station, monorail, bus routes. Walking distance to Darling Harbour - good shopping nearby. A little noisy, especially from the cafe/bar area but this did not detract from our stay.
The location of the hotel and the staff
It's location in the city was what I liked best
washroom is quite clean and look nice..the hotel is in town, easy to travel around. Its very small hotel and hardly notice from the road.
very cute boutique type hotel, modern rooms, great position for market shopping the unique combination of older style building with modern style
I think the was excellent. Staff were obliging and helpful. Loved the outlook in the dinning room. The carpet in the room we were given was filthy, it turned me off stating there gain. The rest of the room was ok for th money we paid.
Simple , easy
Location is excellent. Restaurants are so close. Breakfast was good.
Excellent location, Perfect coming from airport by train to Central station. Short distance to walk to hotel from Central down to Campbell St or catch the light rail down to Hay St and walk through arcade to hotel entrance. Next door to Capital Theatre. close to George St bus stop to travel into main part of city. Have a meal in China town visit Darling Harbour.
It was very convienant for the purpose of our stay which was to see a show
Location All facilities are old, and room is quite small I even cannot put the chair in front of table. Will never stay there in future.
Liked location - close to work and China Town. A convenient and good value hotel The room had a residual stale cigarette smell and was quite small. Have stayed here previously in larger rooms
Had a great night.
Love the location, but needs a little update, no maintenance has been done for a long time. TV old didn't work properlyStaff not that friendly Fittings old
Close to shops, bars, food. Friendly staff as well Small rooms, but you pay what you get for so I am satisfied.
excellent location & reasonable price & good service. Very clean & comfortable
Staff very friendly and helpful. Sizeable and quiet Rooms. Interior of the rooms look tired. Only continental breakfast starting from 07.30. No Lunch, Dinner, or Room Service available. 1 Channel reception on TV.
easy access transport, self help continental breakfast in very pleasant courtyard setting
The day staff is friendly that opposite to evening staff. Noise, tired old bathroom, crack on toilet seat, unsafe in terms of poor security lock.
Clean and spacious room, free Wi-fi. Definetely going back! The parrots outside woke us up at 6 am.
located on a major road, close to trains. like the open courtyard with kitchen facility. Could do with an iron and hair dryer.
Staff were courteous and friendly. Location was convenient for sight seeing and value for money.
Although it is situated near a big road , it still was quiet which is positive The basin was all marked but the worst was what happened in the middle of the night. Our toilet systern shattered on the floor during the night without reason . We called the night concierge and told him that it was dangerous to leave the debris on the floor as we needed to use the toilet during the night .He told us where the public toilet was in the hotel . When we said we would still need to use the bathroom to have a wash in the morning and we could get hurt, he went away and came back with a broom that he handed to us. We had to sweep the bathroom floor ourselves. It's inadmissable. He should at least have cleaned the floor and perhaps try to get us a discount to keep a customer happy.
We arrived late at night and left early so we really cannot comment on this. Late staff was not very helpful when we asked where we could get meal.
Free Parking and internet The hotel was undergoing renovations which were not told about at time of booking. The room was not clean to many standards, on the one day we did request our room to be made up the sheets were simply thrown over the bed. Staff where incompetent and dismissive. Was not what we expected from the photos and description, there were cracks in bath and sink not an overall possitive experience. Could have gotten better accomodation for alot cheaper.
The atrium in the middle of the building was lovely and gave a great atmosphere to the place. It was surprisingly quiet, given its location on a main road.
The venue was clean and easy to find, being within easy distance of cafe and bus routes.
The room was spacious and clean, the en-suite was reasonable to good standard, the ambience of the hotel was like a high quality backpacker. The internet room description stated that a microwave oven was included. In fact the microwave was in a small kitchen type room up two flights of stairs!! In my view, this is a trade description abuse.
They were very friendly staff. no
Very clean and tidy... and it wasn't haunted.....
Convenient location, nice suburb, easy parking. Hot water not quite hot enough
It was quiet, most of the time (except for Sunday night, after league final and with public holiday Monday) and we enjoyed the location with the gardens, trees and variety of birds. The smell of the cigarette smoke came in through the open windows form the courtyard so you could smell it as soon as you came in the front door. Also, would have liked hooks or rails to hang damp towels on.
Quiet central location in Randwick.Close to beach,shops, restaurants.Good size room and lovely court yard.
Nice, green neighborhood, fairly clean and spacey rooms. Helpful staff. Good value for money. Huge room and very tiny 10" or so TV, so if somebody is into TV would be an issue ;)
Very close to university, very kind people. I booked a wrong room which was changed without extra fees. Uncomfotable bed. Very limited facilities.
Location to the Sydney Children's Hospital and local eating places, very friendly and helpful staff member. Lack of parking - advertised there was parking - when there was only 2 spaces - Luckily we got one! The rooms weren't cleaned whilst there.
It was very convienient to what we had planned for the w/e. close to public transport, shops and the wonderful beaches. thank you room a bit small, but that was ok, we only needed it to sleep.
friendliness of manager and cleanliness of room would be nice to have disability ramp at front of building without having to enter by rear access- but also realize there may be some heritage restrictions in place to prevent this-otherwise great place.
easy access to the city centre.
Location was good, a quick 15-20 minute bus ride into central Sydney I found Sydney rather expensive for accomodation, that is if you don't head for the hostels etc. At £62 per night in the shoulder season I wouldn't say this was value for money but in fact it is one of the cheaper hotels i came across in my searches.
proximity to UNSW for meeting, relatively cheap, relatively quiet, helpful staff, comfortable bed, heritage value of building TV too small
It is close to the Googee Beach and UNSW. The room is little bit small, but very comfortable and clean. The reception is very kind and helpful.
Lodge is located close to shopping centre and cafes, so finding a place to eat at was no problem. Within walking distance of beach and easy to source local transport. Rooms on lower level was a bit small.
Great hotel for a night or two, had fridge, kettle, toaster and sink in room. Fairly good value for money.
Room well equipt. Comfortable bed. Good shower. Close to local eateries and not too far to the beach. Public transport easily accessible. Lack of full length mirror in room