About
This fully air-conditioned hotel comprises a total of 100 rooms of which six are disability-friendly rooms spread across six floors. Facilities include a lobby area with a reception desk manned around the clock a sitting area a lobby bar a hotel safe a currency exchange facility a luggage storeroom W-LAN Internet access and lifts. Also on offer is an air-conditioned breakfast restaurant with room for up to 120 guests and offering daily newspapers a business centre with fax print and copy facilities a PC a W-LAN high speed Internet connection (charges apply) and two conference rooms. Guests may book city tours or restaurants within the hotel receive information about theatre performances or hire cars. It is also possible to make use of the taxi luggage services alarm call shoe clean and laundry services there is both parking space and a garage (charges apply) for those arriving by car.
Map
Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
7.6 Good
Based on 2,309 reviews
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9.3 "Terrific location."
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7.5 "Good service."
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5.9 "Internet is average."
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5.7 "Average value."
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5.4 "Rooms are ok."
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4.0 "Bad amenities."
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4.0 "Breakfast is below average."
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2.0 "Horrible vibe."
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Overall Rating
7.7 Good
Based on 1,177 reviews
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9.2 "Terrific location."9.4 "
City centre within easy reach , said 94%." 10.0 "Near to public transport , according to 100%." 9.5 "95%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.7 "Good service."8.7 "87% found the
staff to be very friendly ." -
6.3 "Internet is average."
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5.7 "Average value."
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5.5 "Rooms are ok."
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5.2 "Food is average."
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3.8 "Bad amenities."3.9 "61% thought the
building wasn't nice ." 1.4 "86% thought thefacilities needed updating ." 2.6 "74%didn't like the architecture ." -
3.4 "Breakfast is below average."0.5 "95% said the
breakfast was too expensive ." -
1.9 "Horrible vibe."1.0 "90%
criticized the unstylish hotel ." 3.6 "Unfriendly atmosphere , according to 64%." 3.0 "70%didn't like the unstylish hotel ."
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Overall Rating
7.7 Good
Based on 138 reviews
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9.2 "Terrific location."
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7.2 "Good service."8.3 "83% found the
staff to be very friendly ." -
6.9 "Average comfort."5.9 "For only 59%, the
noise level was all right ." -
5.6 "Rooms are ok."
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5.2 "Average value."
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4.2 "Breakfast is below average."
Overall Rating
6.2 Good
Based on 69 reviews
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9.4 "Terrific location."
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7.5 "Good service."8.6 "86% found the
staff to be very friendly ." -
6.6 "Average cleanliness."6.7 "Only 67% said
rooms were clean enough ." -
5.6 "Average value."
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4.9 "Rooms are not good."
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4.2 "Breakfast is below average."
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1.7 "Horrible vibe."
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Overall Rating
7.7 Good
Based on 923 reviews
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9.5 "Terrific location."9.5 "
City centre within easy reach , said 95%." 10.0 "Near to public transport , according to 100%." 9.4 "94%liked the proximity to sightseeing ." 9.2 "92% thought it waseasy to get to the train station ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
6.7 "Service is ok."5.1 "51% said the
reception staff was ok ." 6.1 "Only 61% thought theservice was professional ." -
5.9 "Average value."
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5.4 "Internet is average."
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5.1 "Food is average."
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5.0 "Rooms are ok."2.6 "74%
complained about the bathroom ." 1.9 "81% thought they werepoorly maintained ." 2.2 "78% hadproblems with the shower ." 0.9 "For 91%, therooms looked old ." 2.4 "Air conditioning was criticized by 76%." 2.8 "72% said thebathroom was dirty ." 2.2 "78% foundproblems with the furniture ." 4.7 "53% thought thetv was sub-standard ." -
4.2 "Bad amenities."4.2 "58% thought the
building wasn't nice ." 3.5 "For 65%, thelobby entrance was sub-standard ." -
4.0 "Breakfast is below average."0.6 "94% said the
breakfast was too expensive ." -
2.1 "Horrible vibe."1.1 "89%
criticized the unstylish hotel ." 3.5 "For 65%, thelobby entrance was sub-standard ." 3.6 "Unfriendly atmosphere , according to 64%."
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Hotel type
City Hotel
Guests say it is the perfect hotel for a city trip .
Recent Reviews
- All reviews
- Positive
- Neutral
- Negative
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6.0review from
Breakfast was value for money No English language television programmes
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4.0review from
Sadly my view is marred by the next part of the review. The hotel itself is fine, the staff, awful. The reception staff were incredibly rude and unhelpful, the checking in process, ie having to pay in advance/ different amounts for different rooms etc, it was very poor. To top it off on check out we had to wait for around 30 mins whilst the hotel staff attempted to cancel the paperwork from the check in, in one case, the payment is still pending on one of my friend's accounts. All in all, and I have travelled all over the world, this was the most ridulous check in/out process I have ever been through, terrible, longwinded and without justification.
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6.7review from
first i got a very noisy room but after asking I got one with sound proofed windows
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6.0review from
The room size was good and the heating functioned very efficiently. The reception staff was not very welcoming. There was not a single tv channel in English. The city tax was charged on top of the room price.
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5.3review from
good location. Decent size room and bathroom. The beds, pillows and comforts were of very low quality. Even most hostels i have been too, had better matresses.
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5.6review from
It was clean and we could have a good nights sleep (even to the middle of the day). And I like the 24H front desk. No
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3.2review from
location. 10 minutes to centre by foot Stairs really hard to manage. rooms really poor. noises. Staff a bit unkind
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6.8review from
center of brussels and shopiping area
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6.0review from
Location of hotel
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6.8review from
Location - cleanlines - staff friendliness is very good - staff very efficient.
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6.0review from
Breakfast was value for money No English language television programmes
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4.0review from
Sadly my view is marred by the next part of the review. The hotel itself is fine, the staff, awful. The reception staff were incredibly rude and unhelpful, the checking in process, ie having to pay in advance/ different amounts for different rooms etc, it was very poor. To top it off on check out we had to wait for around 30 mins whilst the hotel staff attempted to cancel the paperwork from the check in, in one case, the payment is still pending on one of my friend's accounts. All in all, and I have travelled all over the world, this was the most ridulous check in/out process I have ever been through, terrible, longwinded and without justification.
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6.0review from
The room size was good and the heating functioned very efficiently. The reception staff was not very welcoming. There was not a single tv channel in English. The city tax was charged on top of the room price.
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5.3review from
good location. Decent size room and bathroom. The beds, pillows and comforts were of very low quality. Even most hostels i have been too, had better matresses.
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5.6review from
It was clean and we could have a good nights sleep (even to the middle of the day). And I like the 24H front desk. No
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3.2review from
location. 10 minutes to centre by foot Stairs really hard to manage. rooms really poor. noises. Staff a bit unkind
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6.0review from
Location of hotel