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The hotel was better than expected and better than the guest reviews. Would certainly stay there again. The only thing i would suggest for improvement is the shower, the shower head could do with replacing, but only a very minor detail. The TV could also do with upgrading to something a bit more modern, but again only a very minor detail. Overall, a very clean, comfortable, friendly hotel, in a good location for both Hannover and Burgdorf.
room, breakfast, price/quality Reception was open til 18.00 and the next day after 11.00. neighbourhood was poor.
The staff were very welcoming, we managed to change our room on arrival.
Only the situation The rooms size are so small, the bed too and prices very expensive
Great location. Fantastic breakfast
Great location right in the city centre
very good location the room was to small, the ma trace of the bed was to soft and uncorfotable.
Receptionist extremely accomodating & helpful Breakfast was very average
The hotel is a short walk from the main train station. The hotel is clean and well run by friendly staff. The breakfast buffet is good and although I didn't eat in the restaurant, friends that did were very complimentary about it. As a business base in Hannover this hotel is ideal.
That it is lying near center of town and near sub way. Good breakfast. The prices that is pushed up during exhibitions. That means that next year we need to look for something else.
Ideal position Restaurant was closed which was inconvenient
We have stayed at this hotel 3 times now when visiting the Christmas markets. It is clean, warm, comfortable and convenient. Although adequate, each time we have been here our room has been smaller than the last. We thought it odd giving visitors from the UK a London themed room.
Functional. Clean and exceptiopnally well positioned for railway station and main shopping areas
Ease of access to local transport, proximity to sights and shopping (Christmas Markets). Also the inclusion of a transport voucher for the duration of the stay. The only thing I would have liked for this stay was a bath in the room, in addition to a shower. The outside temperature was very cold and soaking in a hot bath on return from visiting the markets would have been just the job!
location and the front desk staffs very helpful.
toliet clean and have heater room is a little small
The room was an amazing comfort for the price. It had a bar fridge and maybe the best shower I have ever been in. The hotel tries to squeeze money out of their tenants everywhere other than the room. Wireless internet is available at 17 cents per minute. That is by far the most ridiculous rate I have ever heard.
Very friendly and helpful staff & good internet facilitation. No access to individual ironing facilities, minibar selection was poor.
Great value for money in a prime location. The staff spoke better English than I do.
Offer to check-out later, 3 hours later without any extra charge.
Its cleaniness, and good location. A swiming pool, or gym was missing to make the stay perfect. I had a lot of available time, and I would have liked to have the possibility to work out.
Location No kettle in the room but was supplied with one on request
Beautifull located in the centre ofthe city High price internet (EUR 12,50 per day) not included to the expensive room
Good location, good value for your money
Staff and location.
Great value for money. Very comfortable hotel. High standard service Rooms could be redecorated.
Dinner Rooms are veryup-to-date, but public areas are "old"
Just great. No complains, just perfect stay.
The location of the hotel was perfect, within walking distance of the main train station, shopping centre, Christmas Markets and all bars and restaurants.
it was excellent services I dont' feel any thing , it was comfort
room comfort, English speaking staff, tasty food, location nothing
I liked its city centre location, the resturant and bar all spoke english and were very helpful.
Very clean & tidy room. Great breakfast. Too warm in the room.
Confortable hotel and good breakfast. The internet connection worked just at the reception although the staff said it was not possible. The breakfast area was a little bit smoked in the morning because of the fried options.
not a lot not 4 star over rated and over priced
The hotel stuff was very helpful, room very clean, very nice breakfast buffet, easy reach to down town and shopping area The free wireless Internet in the room was bad and very low speed , i had to wait till late at night to download my mail of even browse the internet
This was amazing value for money. The breakfast was excellent and the room was clean, modern and comfortable. Really a four star hotel for the price of a three. Definitely recommended.
beakfeast was excellent
no restaurants open at night.... no mention of this on any of the information I recieved!
Great staff and level of service. Nice bar/lounge and restaurant. Excellent breakfast. Room ventilation was terrible. Stuffy and humid. When windows were opened to allow fresh air in the outside noise would not allow for good sleep. Mattress was uncomfortable and blanket with liner too heavy. Needed just light sheets.
Lady on reception desk she was very kind & nice The price was to high according to Q. standard. This is never 4 star hotel in west or north europe.
Roomcard (key) was not working twice!
When operate heater it was noisy. Better to be improved.
Near to Airport, good freindly staff, pick and drop to railaway station as when you want.
I've stayed here a few times. Normally it is very pleasant. I asked for a non-smoking room and didn't get one. This annoyed me.
We stayed only one night while waiting for our flight and everything was perfect. Ideal location to the Airport. Your website should give clear instructions on how to find the phone to call the shuttle to the hotel.Finding the phone at the very end of Terminal C would be impossible whithout help from a gentleman working there.
Room well furniture and clean noise air condition device
Location near the air port. Good value for money. Nice bed. Cleaning in bathroom could have been better. Cleaning in bathroom could have been better.
Room Air Conditioning, very nice! Room was clean upon arrival. Early check in was helpful. It was great to have a small refrigerator in the guest room. The pool and sauna facilities were wounderful ! The staff were pleasant and very knowelegable. The staff also exhibited excellent language skills.
Very nice and friendly staff.The hotel is very good located for business trips (near airport) No noisy .Just to recommand
Nice business-like hotel, very close to the Zoo and in the green part of the city. The city center is about 2 km away. Seems to be very expensive breakfast.
Clean, friendly staff Breakfast was limited, small room
Friendly helpful staff Food in the Kelde poor
Location The room was wxtreemly small
Good location, satisfactory comfort for the price, amiable and accommodating personnel make the stay in this hotel enjoyable
Nice view over Hannover, near the Zoo and the Eilenriede - a well tended forest/park. In summer, with open window you hear the nearby railroad, the streetcar, the traffic.
great breakfast evening meal in restaurant was nothing to write home about
To reach the hotel I has to pass through weirds and suspicious streets.
Pool & sauna open until 20.00 hrs No obvious directions on how to get to hotel from bus stop Breakfast was excellent but I would prefer a less expensive offer
Very close to the tram, very helpful personnel, reasonable Internet price I had a very small room - nevertheless I also had the lowest price category
Breakfast was exellent it needs too much time to wait for an elevator
I enjoyed the buffet restaurant and was pleased with the standard of the room. Rather expensive at €155 per night, at a lower rate I would stay again rather than use my regular hotel in the city which is normally around €90.
It's near to the airport. No.
Everything. What a beautiful hotel with every service or amenity that could be required for a business or leisure traveler. Nice restaurants, an user friendly business center and an excellent staff. I can see myself staying here on my next trip to Hannover whether for business or pleasure.
My stay was very brief, but I did find the room spacious and the bed very comfortable. I did not like the fact as a recently reformed smoker that smoking was allowed in the bar of the hotel.
just near the airport; very elegant hotel; great breakfast internet did not work in my room, and they didn't fix it during my 3 nights stay; price a bit to high during CeBit
Extremely clean, and very close to the airport and train not used to not having hotel gift shop
Very convenient location, helpful staff, clean, comfortable
Absolutely brilliant - Dubai / South East Asia 4 star standard...Great value for evening buffet for €39,- incl all drinks and very good food.
I arrived late so had room service, although the food was lovely, more choice would have been appreciated.
The whole hotel The price of drinks
overall design of the hotel, high tech and design of the hotel room
the design of the hotel the price of the hotel room
central location, good rate for one night, staff friendly and helpful, room very clean, TV and Internet very comfortable and latest technology Hotel very modern, a bit too modern for my personal taste, corridors to the rooms reminded me rather of a hospital than a hotel, a bit of more "homliness" might not harm, but this my own subjective view.
the design of the hotel the price of the hotel room
liked the free minibar and internet access. also liked the location, easy to get to the main station. the room was very clean, comfy and nicely designed.
everything :) I like all
Ease of "Check In" and access to Restaurant.
Luxury overnight stay - lovely treat!
Location near the small towncentre. The room was a little smelly, the pool was without warning not available from 17-18h due to a local women club having an aqaurobics lesson and the price/quality of the food was a little bit disappointing. There was a whole group of UK army spouses in the hotel. The michelin star restaurant looked like a kindergarten.
The staff greeted me by name every day after the first day, they were discreet but always there and extremely friendly. The first room we stayed in was small but the second room was perfect and worth the money.
All of it, the hotell, the location, the breakfast, the swimmingpool No
Welcoming staff. Good rooms well equiped and maintained. Very good breakfast selection. Ideal location nearby city center. Internet connexion cost not customer friendly (choice is 1 hour or 1 month).
Excellent service by all staff, nearly all are fluent in English. Rooms very comfortable, lovely restuarants. The most fantastic breakfast ever outside in the garden.
vary good hotel, good location, good facilities
There was no Gym.
no free wifi in room.
Breakfast good selection to choose from No coffee or tea making facilities in the room
the service of the people working there!!!
it was good it was god
The room was very quiet with not much traffic or noise from other rooms, warm and comfortable
Easy to locate near the U Bahn and to travel throughout the city. The welliness center was a excellent place to relax. The dining area had excellent service and the meals was excellent. The other front desk employees were quite helpful in providing city directions. One front desk employee was confused about the booking.com reservation.
Staff very helpful and courteous. Room clean and spacious. All was in order
Clean,fresh,contemporay and friendly environment.
good location for subway use in the city More useful internet service is required.
clean ,comfortable and convenient.efficient and helpfull staff.
Friendly atmosphere, helpful staff The pillows, the jusy were too soft, no support.
The hotel was very conveniently situated as I needed to visit someone in the nearby hospital. The hotel is not too far from the city centre of Hannover. It is right by the Tierpark and so ideal for those wishing to walk or cycle.
Nice comfortable room, friendly reception staff, excellent food The view from my room was grey service buildings - being on the edge of the zoo I guess in Fawlty Tower terms I was expecting to see herds of wildebeast majestically..............etc......
Having the Tiergarten next to the hotel was a bonus
close to A7 (motorway/highway) - for families: we could use a connection door between two rooms one arriving reception mentioned garage is for free, on the next morning I had to pay € 6,- - it's not about the money, it's about the communication
It was very nice to stay at Queens, unfortunately I stayed there only one day/night. Staff at the restaurant is excellent! I would like to say them my thanks again. No
The bed, the cleanliness of the room and the roomservice Impression was given that is was on a quiet spot, but you had to pay extra if you wanted a room in the back. No information about the use of the sporting facilities in the room
Friendly staff, comfortable rooms but a bit on the small side and dated decor. Nice location outside of city but right next to the tram station and deer park so you get best of both worlds.
Atmosphàre Pillows are absolutely unsufficient, even with 2 pillows.
We had a view over the lake
Nice location, with view on the lake. The breakfast was also fine.
The lake view; the friendliness of the staff; the ease of car parking 8 spiders in the room which we had to remove
The hotel is very comfortable and is a great location on the lake. Restaurant food was also good. No reservation when we arrived and the desk clerk told us the hotel was completely full which turned out not to be true.
Everything, rooms excellent, staff very friendly, views and location excellent. No
lake view rooms are for romantic holiday the hotel is next to hannover football stadium which is very noise when there is a match
Lovelly an quite area. Internet very expensive
Everything, typical Marriott. The Weather.....it was cold.
The view on the lake was fantastic. We arrived at the time of a football match and could not part the car anywhere nearby. Naturally this was not the fault of the hotel, but still.
Room not as expected, but ok Too close to football stadium, traffic to the hotel was awful. Had to endure jams for almost an hour - which made it hard to select the correct lane to be in. Hotel should have warned us a home game was to be played.
Great view from lakeside room
nothing to complain about, nice staff and good service, except for the restaurant waiter, who was in very low spirits see above
The room was not heated...
Friendly and helpful front desk staff; nice interior design of rooms; good value for money
it was too good for its price the reception was too dark
The hotel is situated in a park, not so closed to the city center, but if you note the S Bahn schedule you can be there in 20 min (1 stop + 12 min walk or another bus stop).My double room was clean and quiete, not very spacious. The breakfast price is a bit high, still the options are diverse.
Our stay at ghotel in Hannover, Lathusenstrasse was an excellent value for the money. Convenient online booking, simple but very comfortable room, everything tidy and well cared for, nice hotel staff and free internet access! Overall, very good impressions: we'd gladly go there again! The building is indeed like a labyrinth but it's worth finding your way to the room: an excellent service for the bucks!.. ;)
It was very easy to reach the hotel, within 10 minutes of walking from the S-Bahn station. The room was clean and comfortable, with a bed which was enough to sleep 6 hours daily in it. The TV was a very small one and there is only an almost always full internet room at the lobby level, but there is no free wlan in the hotel.
Free Cyber-café with internet
access, it was raining and I had to run several times for all the baggagese through the park...
The hotel is located in absolutely quiet and clean environment, even with respect to the light pollution, yet close to public transport. Though I believe firefighting regulations require the individual parts of the hotel being isolated by fire doors it is really annoying to pass through that many doors on the way to ones room.
Proximty to the trade fair.
Room comfort Service in the buffet restaurant not professional.
big, clean room, friendly staff, free parking extremlly high prices for breakfast and minibar
The staff were very nice and helpful..... The front desk told me that they didn't have a dry cleaning service, however, there were dry cleaning bags in my room. The internet was spotty, and difficult to log into...
Staff where very friendly and spoke fluent English. They know about near by restaurants and services to provide proper advice. The only thing I considered extremely expensive was the Internet services and the hotel's restaurant.
a large and comfortable room, excelent location for the visitors of exhibitions or conferences, direct metro to the . Noisy air conditioning during nights, no space in the minibar for your own food, only a limited menu in the restaurant.
The best part about this hotel is it's proximity to transport and the city centre with the aircon not operating below 24 degrees, it was too warm in the rooms, so with the window open it then became too noisy from the street below, and toilet too small, and the high cost at exhibition time time
The space and comfort of the suite.
Very clean, and extremely well situated in relation to the main station, as it stated in its claims
Modern and functional design, comfortable room, excellent facilities.
I would have appreciated the parking to be included in the price of the room.
maids coming in rooms even though do not disturb signs on doors
The location is near the central station. The staffs are not so professional and the room is not well organized.
Bathroom; e-box with TV, internet and movies The breakfast was a bit poor
The price was very good, the location extremely good nice stuff
It is ideally located for the visiting the exhibition center
the highlights were the Nespresso machine in room and free wi-fi, excellent breakfast.
efficiency of the staff, modern, quiet rooms. difficult to find without proper directions, no signs. additional costs for parking garage.
Hotel was good, however very expensive because of a captive audience for the expo
Good hotel, far away from everything. Was built for a purpose and now there is nothing nearby except if you go for an event in the expo center
Good choice of drink and food There was a limited TV program in English language.
verry good location , close ir and clean room . Hotel staff is bood and fast and restaurant is good
helpful reception staff
Is located in the heart of Hannover, easy to get there from the Train Station
next to train station, good breakfast
Knowledgeable staff. Cleaning staff respected the "do not replace towels" routine. The breakfast was a bit boring to be at at German hotel. The room I stayed in was a bit worn down (bed was broken - fixed it myself with my Leatherman tool). The staff forgot to replace the hotel shampoo when it was empty.
Modern style, good room with french windows overlooking a flowery courtyard, window boxes. Good buffet breakfast with plenty of fresh fruit. Helpful & friendly reception staff. Central position, easy access station and Old Town. No, all good.
clean and enough scale room the pipe of bathroom is clogged.
Situated not far from the railway station, a pleasant hotel. A very quiet hotel with no noise at night. The reception desk closed at 22.00 hours. My flight did not arrive until that time, but i rang the bell and was admitted so it was not a problem
Location, Cleanliness and Availability Pillows - They need to have the option of soft or firm pillows.
daily newspaper old sausages(wurst)
The room was spacious and the staff was very friendly. Amazing German breakfast, worth a try!
Location in the center of thecity Room was clean but similar to a dorm room. Bed was the very basics. Shower was tight.
1)Comfort 2)Friendliness 3) Closeness to central station and yet in a very good neighborhood 4) Dining room is absolutely charming Not a thing
Convenient and quiet location, very near city centre. Friendly staff
Very pleasant place to stay; hospitable, friendly overnight stop - perhaps not the thing for a long stay, but I don't think it pretends to be. It is a great deal more than 400 metres from the station, and a fit young person might get there in five minutes, but I, as a knee-troubled wrinklie, took considerably longer than that, dragging heavy cases, too.