Pros (+) Loved the Element, so nice-great view, friendly staff, clean, and relaxing! Perfect.
Cons (-) The location was not my favorite but it was not a bad area, I just prefer further North or West, but for Metro Vancouver it was very nice.
3 stars
Element Vancouver Metrotown
Photos of Element Vancouver Metrotown
Overview
Element Vancouver Metrotown features several amenities that can enhance visitor satisfaction. For instance, this hotel offers each guest exclusive access to multiple swimming pools, a hot tub, a breakfast buffet, and a fitness center that has a gym, which enables visitors to exercise and stay in shape during their vacation. Other amenities include free WiFi, laundry service, dry cleaning, and a 24-hour front desk that has staff members who are ready to provide assistance upon request. Guests staying in this hotel also have access to an on-site bar, a lounge, a restaurant, BBQ facilities, and on-site parking that allows them to keep their vehicles on secure, private property. There are meeting rooms, conference facilities, a business center are available for use, too. This is a non-smoking, pet-friendly hotel that's suitable for people with wheelchairs.
This hotel ensures that every room has at least one plush bed with soft pillows and linens. Additionally, each room includes a sitting area and flat-screen TV so that guests can indulge in their favorite movies and TV shows in the comfort of their room. Every room has a private restroom that contains a shower and free toiletries as well.
Thanks to its location, the Element Vancouver Metrotown is close to numerous popular destinations like Vancouver Olympic Center, Capilano Suspension Bridge, Jericho Beach, Spanish Banks, and Lonsdale Quay. Likewise, restaurants like Trattoria Burnaby, Cactus Club Cafe, Saffron Indian Cuisine, and Sushi Garden are within walking distance of the building. Finally, the closest airports are Vancouver International Airport and Abbotsford Airport, while train stations like Metrotown and Patterson are just minutes away.
Amenities at Element Vancouver Metrotown
- Indoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business center
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Kitchen
- Wine glasses
- Dishwasher
- Microwave
- Kitchenware
- Stovetop
- Tea/coffee maker
- Toaster
- Refrigerator
- Coffee machine
- Kitchen
- Kitchenette
Services and conveniences
- Conference rooms
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Pool and spa
- Saltwater pool
- Heated pool
- Hot tub
- Indoor pool
- Sauna
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Allergy-free room
- No smoking
Outdoor
- Terrace/Patio
- Grill
- Balcony
- Outdoor furniture
- Garden
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Continental breakfast
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Family rooms
- Sofa
- Telephone
- Storage available
Parking and transportation
- EV charging station
- Parking
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Things to do
- Gift shop
Health and safety
- Safe
Fitness
- Fitness center
Reviews of Element Vancouver Metrotown
8.7
Very good
351 verified ratings
Wonderful
188
Very good
84
Good
37
Okay
14
Fair
14
Mediocre
7
Poor
7
Summary of reviews
Guests say
Guests appreciated the cleanliness and friendly service at the hotel, with many highlighting the pleasant staff and well-maintained facilities. However, there were concerns regarding the value for price, with some guests feeling they were overcharged or not getting what they expected for their money. The breakfast options and room accommodations also received mixed reviews.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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Score by provider
8.7 out of 10
3 reviews
All reviews
Pros (+) Excellent customer service...very clean rooms with great amenities. The continental breakfast are great. Pancakes are delicious. They even put out a water dish for dogs by the entrance. The white sangria from the bar was the best I've every had.
Cons (-) Everything was great.
Pros (+) Stayed for one night and no complaints. Note that it is about 25mins from the airport by taxi. About $35 each way
Pros (+) i don't have to stay here again?
Cons (-) The Address we were given was wrong, as a result spent a good 30 min driving around the block looking for it. it isn't a dedicated hotel instead it shares a building with residence. lack of parking was a major issue the bathroom shower curtain was too short by about 2 feet as a result we had water into the room.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What amenities does the hotel offer?
The hotel offers exclusive access to multiple swimming pools, a hot tub, a breakfast buffet, a fitness center with a gym, free WiFi, laundry service, dry cleaning, a 24-hour front desk, an on-site bar, a lounge, a restaurant, BBQ facilities, and on-site parking.
What can guests expect in their rooms?
Every room has at least one plush bed with soft pillows and linens, a sitting area, a flat-screen TV, and a private restroom with a shower and free toiletries.
How is the hotel's cleanliness?
Guests have praised the hotel for being very clean and accessible to everything. However, some guests have mentioned concerns about the cleanliness of the shower and breakfast area.
What are the best times to visit the hotel?
The high season is in September, and the low season is in December. Visitors can expect a convenient location close to popular destinations and restaurants, with easy access to Vancouver's city center via nearby train stations.
How is the quality of the beds in the hotel?
Guests have reported that the beds are very comfortable, providing a good night's rest. However, a few guests have mentioned concerns about the lack of armrests and cleanliness of the shower.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the great views from the rooms, especially those facing the fountain or offering city views.
Consider Upgrading to a Suite
Booking a suite was recommended by guests for a more spacious and comfortable stay, especially for special occasions.
Take Advantage of the Breakfast Buffet
Guests appreciated the complimentary breakfast, which was described as fresh and good, offering a decent variety of choices.
Explore Nearby Attractions
The hotel's proximity to the Metrotown shopping mall and Skytrain stations makes it convenient for accessing amenities and exploring the area.
Be Mindful of Parking
Some guests found the parking situation a bit cramped at times, so it's advisable to plan for potential parking challenges.
Check EV Charging Availability
If you have an electric vehicle, be aware that there were comments about limited EV chargers compared to the number of parking stalls designated for EVs.
Consider Room Temperature
Some guests mentioned that the room temperature seemed fixed and a bit chilly, so it may be helpful to inquire about temperature control options.
Be Informed About Housekeeping Policies
Guests noted that 24-hour notice was required for housekeeping services, which may be important to consider for those expecting daily service.
Utilize the Pool and Fitness Center
The hotel's pool, hot tub, sauna, and fitness center were highlighted as great facilities for relaxation and exercise.
Communicate Any Special Requests
If you have specific room preferences or needs, it's advisable to communicate them clearly with the hotel staff to ensure a comfortable stay.
Location
5988 Willingdon Avenue, Burnaby, BC V5H 2A7
What's nearby
- Burnaby Public Library Bob Prittie Metrotown Branch299 yd
- Metrotown Railway Station0.3 mi
- Forglen Park0.6 mi
- Lobley Park0.7 mi
- Central Park0.9 mi
- EA Canada1.2 mi
- Michael J Fox Theatre1.3 mi
- Avondale Park1.7 mi
- Harwood Park1.7 mi
- Burnaby Village Museum1.9 mi
- Nikkei National Museum & Cultural Centre2 mi
- Buckingham Park2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Element Vancouver Metrotown
Low season | February |
|---|---|
High season | July |
Average price (weeknight) | $358 |
Average price (weekend night) | $256 |
When to book a room at Element Vancouver Metrotown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Element Vancouver Metrotown
FAQs when booking at Element Vancouver Metrotown
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Value for money | 8.4 |
|---|---|
Distance to city center | 3.4 mi |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 6.5 mi |
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