|Car types||Compact, Economy, Full-size, Intermediate, Intermediate SUV, Luxury, Pickup truck, Premium, Standard, Standard SUV, Supplier choice|
|Popular agencies||Driving Force, Hertz, Enterprise Rent-A-Car, Budget|
3 locations in Burnaby
Pros:Staff helped me find a pen I lost in car
Cons:Nothing- It was all good
Pros:Hertz is always a good experience. Fast, efficient service and really fair prices. Customer service is always exemplary.
Pros:What can I say, every time I rent from this Hertz location, I get excellent service from start to finish. I just extended the rental for another week, I am that pleased with it.
Cons:Excellent price and a lovely vehicle. Superb gas mileage during these high prices and a very comfortable car for an overweight old guy to drive.
2 locations in Burnaby
Pros:30$ for tank of gas at end of rental! Perfect
Pros:Great service and go a fab deal via kayak
Pros:The guys are freindly.
Cons:But they are tricky too. I iniatially booked a small car on line and promoted to a mid-size. But when I actually arrived at the reception, they firstly charged me with some higher rates untill I pointed out the otherwise, then they told me there's no the car in deal, only what's there left.
Pros:Overall the service is very good and friendly.
Cons:Pickup delayed more than one hour and desk office is busy Saturday in processing many customers' orders, we have to cancel a short trail trip on our first day schedule.
Pros:Fast,easy convenient location. No fuss. Car was clean, nice and comfy. I originally booked for a late pick up but my schedule changed and needrd the car first thing in the morning. They had a car ready for me.
Cons:Prices are high but I guess that's the going rate. $84 for one day rental basic car with no extras.
8.0 Very good
Pros:Easy pick up and drop off on my schedule; professional; nice vehicles.
Cons:Car was not washed, no upgrade offered.
Pros:Great car, very friendly staff, reasonable price
Cons:I’d like to share my experience here to help save other renters some potential hassles. At the time of pick up, a staff member did a walk around with me to look for damages on the car. Instead of marking any damages down on a paper form, she took pictures and video of the car. Which I was somewhat impressed with how they were so thoroughl. However, the problem occurred during the drop off. They again took pictures of the car and noticed some scratches on the dumper. I mentioned to them that those were already on the car At pick up. They said they would need to compare to the old pictures, moments later, they came back and said those pictures didn’t get uploaded. Fortunately, the lady that took the initial pictures was there, and she verified my claims. Next time, I would for sure take my own pictures as backup.
Pros:Everything was good! I've reserved a truck F-150 or similar and got a F-250 Super Duty - that was a great experience to me. Also, their employee Nic (or Nicky) was super nice. I do recomment!
Pros:Exceptional service and great team of customer service and management! - They are very understanding as well - I only used other rental companies before but I will be definately coming back for Driving Force!!
Pros:The lady at the counter was one of the most pleasant persons I have ever had the pleasure of dealing with could not have made things go more smoothly
Pros:The staff were friendly, informative, and very helpful. Picking-up and dropping-off my rental went smoothly and the car itself was flawless. They were also open for drop off on a holiday which was nice!
8.0 Very good