Great location, huge rooms, close to the subway and lots of stores and restaurants!
5 stars
Lotte Hotel Busan
772, Gaya-Daero, Busanjin-gu, Busan 47285, South Korea
Busan, South Korea
See location+82 (0) 51 810 1000Photos of Lotte Hotel Busan
Overview
This modern hotel in Busan provides free Wi-Fi, as well as a private cinema and an indoor/outdoor connecting pool. It offers 5-star accommodation with air-conditioned rooms. Lotte Hotel Busan treats guests to a variety of leisure facilities, including a driving range, a sauna and a golf course called Indoor Driving Range. Offering an on-site casino and an elegant bar, the hotel aims to provide a variety of entertainment options. It also has its very own wellness centre, SAUNA. Guests staying at Lotte Hotel Busan can relax in their stylish rooms that feature slippers, a flat-screen TV and a refrigerator. They each offer bottled water, an in-room safe and heating. Lotte Hotel Busan boasts convenient dining options, including international and fusion cuisines at La Seine and Japanese food at Momoyama. Eateries at the hotel include Delica - Hans Bakery and Toh Lim. A choice of cafés and restaurants can also be found in close proximity to the property. The hotel is conveniently situated for sightseeing in Busan, with Lotte Department Store (Busan Branch) on the property's doorstep. Disabled parking and valet parking is available for guests with a vehicle, or an airport shuttle service can be arranged upon request.
Latest deals for Lotte Hotel Busan
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Lotte Hotel Busan
- Outdoor pool
- Indoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Coffee shop
Services and conveniences
- ATM on-site
- Business center
- Car rental
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Shoeshine
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Duty free shops
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Trash cans
- Conditioner
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Plunge pool
- Pool towels
- Pool with a view
- Spa and wellness center
- Massage
- Pool bar
- Sauna
Accessibility and suitability
- Entire unit located on ground floor
- Multi-lingual staff
- No smoking
- Pets not allowed
- Designated smoking area
- Private entrance
- Increased accessibility
- Elevator
- Accessible by elevator
- Accessible parking
- Toilet with grab rails
- Upper floors accessible by elevator
Bathroom
- Hairdryer
- Open-air bath
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Bidet
- Toilet
- Toilet paper
Dining
- Wine glasses
- Electric kettle
- Restaurant
- Bar/Lounge
- Coffee shop
- Minibar
- Breakfast in the room
- Kettle
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Cinema
- Radio
- TV
- DVD player
General
- Executive lounge access
- Family rooms
- Storage available
- Slippers
- Telephone
- Carpeted
- City view
Bedroom
- Extra-long beds (> 2 meters)
- Feather pillow
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Things to do
- Gift shop
- Shops (on site)
- Hot spring bath
- Casino
- Golf
- Shopping
Parking and transportation
- Parking
- Shuttle service
- Private parking
- Airport shuttle
- Valet parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Pants press
- Iron and ironing board
Health and safety
- Daily housekeeping
- 24-hour security
- Guest accommodation is disinfected between stays
- Safe
Family friendly
- Cribs available
- Child pool
- Kid-friendly buffet
- Pool cover
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness center
Reviews of Lotte Hotel Busan
9.0
Wonderful
4040 verified ratings
Wonderful
2710
Very good
687
Good
309
Okay
145
Fair
85
Mediocre
62
Poor
42
Summary of reviews
Guests say
Guests appreciated the friendly and helpful service provided by the staff, consistently highlighting the positive interactions during their stays. However, several reviews mentioned issues with cleanliness, particularly in the bathrooms and common areas, which left some guests disappointed. On a positive note, many guests felt that the room sizes were reasonable, providing adequate space for comfort during their visits.AI-Generated from customer reviews
Reviews(3)
Q&A(5)
Tips(10)
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Score by provider
9.3 out of 10
370 reviews
8.8 out of 10
615 reviews
8.8 out of 10
1 review
10 out of 10
1 review
8.9 out of 10
3 reviews
All reviews
Pros (+) Well appointed room. Comfortable bed. Location is probably the best part. Very convenient for getting around Busan.
Cons (-) Price! Terrible value. Having stayed at several other high-end hotels in Busan, I must say that this is the worst value. $40 for mediocre breakfast. $30 for mediocre cheeseburger. $9 for an 8oz can of cola. Absurd. The room was priced appropriately, but that was about it. There are better hotels at a better price point available throughout Busan.
Pros (+) Loved the service and treatment... Upgrade to executive club privilege and enjoy complimentary breakfast (with made to order omelettes) lunch snacks and light dinner... Bottled water and other drinks are also available... Very helpful and very convenient to get to the subway...
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's location?
The hotel is centrally located with easy access to shopping, dining, and public transportation. It is connected to a department store and subway, providing convenience for guests.
How are the hotel's rooms described by guests?
Guests have described the rooms as spacious, clean, and with excellent views. However, some have mentioned that the rooms are a bit dated and may need some updates.
What are the main highlights of the hotel's amenities?
The hotel offers a Korean style sauna, a variety of dining options, and a convenient location for shopping and sightseeing. Additionally, guests have praised the spaciousness and cleanliness of the rooms.
What are guests saying about the hotel's staff and service?
Guests have highlighted the helpfulness and professionalism of the staff, as well as the excellent service provided. However, some guests have mentioned language barriers and limited English-speaking staff.
What practical information should I know about the hotel's facilities?
The hotel features an outdoor pool, a fitness center, and a casino, providing guests with various entertainment options. However, some guests have mentioned additional charges for pool access and limited usage for swimming and sauna facilities.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests recommended choosing a room with a balcony facing the fountain for spectacular views.
Take Advantage of the Convenient Location
Guests appreciated the hotel's central location, connected to a shopping mall and subway station, making it easy to explore the city.
Consider Early Check-in
If you have an early arrival, it may be worth inquiring about early check-in options, as some guests were offered this for an additional fee.
Be Mindful of Additional Charges
Some guests were surprised by extra costs for using the pool, so it's advisable to clarify any additional charges for amenities.
Explore Nearby Dining Options
The hotel's vicinity offers a variety of local restaurants, providing an opportunity to experience authentic cuisine within walking distance.
Check Room Features
While the hotel offers spacious rooms, some guests found the lighting to be dim and the pillows too soft, so it's worth considering these aspects when booking.
Utilize the On-site Facilities
Guests enjoyed the Korean-style sauna and the hotel's gym, which offers a well-thought-out recovery experience after a workout.
Plan for Shopping Convenience
The hotel's connection to a shopping mall provides easy access to a range of retail options, making it convenient for guests who enjoy shopping.
Consider Language Barriers
Some guests noted that English-speaking staff were limited, so it may be helpful to have translation tools or basic Korean phrases handy.
Be Aware of Seasonal Pricing
If planning a visit, it's worth noting that April is considered high season, while December is considered low season, which may impact rates and crowd levels.
Location
772, Gaya-Daero, Busanjin-gu, Busan 47285
What's nearby
- United Nations Memorial Cemetery3 mi
- Gwangalli Beach3.5 mi
- Busan Tower4.1 mi
- Yongdusan Park4.1 mi
- Gwangan Bridge4.1 mi
- Gukje Market4.2 mi
- Shinsegae Centum City4.2 mi
- Biff Square4.3 mi
- Jagalchi Fish Market4.4 mi
- Busan Museum of Art4.6 mi
- Gamcheon Culture Village4.9 mi
- Geumjeong Fortress5.1 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Lotte Hotel Busan
Low season | September |
|---|---|
High season | December |
Average price (weeknight) | $192 |
Average price (weekend night) | $189 |
When to book a room at Lotte Hotel Busan
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Lotte Hotel Busan
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Value for money | 8.8 |
|---|---|
Distance to city center | 3.8 mi |
Nearest Airport | Busan Gimhae |
Distance to airport | 6.3 mi |