Vista Encantada

The pool at Vista Encantada is spectacular, offering breathtaking views. However, it's important to note that there is no service at the pools.

The food at the hotel's restaurant is described as mediocre at best, with margaritas that some guests found to be disappointing. However, the staff are friendly and helpful, and the food is said to be amazing.

Some guests experienced confusion and lack of communication during the check-in process, as their reservation was lost or not received by the hotel. This led to a long check-in time and a feeling of being a burden upon arrival.

Some guests mentioned encountering hidden fees upon arrival that were not disclosed when booking the property. It's advisable to inquire about any potential additional charges when making a reservation.

Vista Encantada is located away from the hotel zone, providing a quiet and beautiful setting. The staff are described as very helpful and friendly, and the hotel offers a serene environment compared to other properties in the area.

Consider requesting a room away from the hotel zone for a quieter experience, as some guests appreciated the peaceful atmosphere of these accommodations.

Take advantage of the hotel's proximity to various attractions, such as Cabo del Sol Golf Club, Monuments Beach, and Playa Santa Maria, for convenient and enjoyable outings.

Be cautious about potential encounters with time-share salespeople, as some guests reported being approached under the guise of a hotel tour. Politely declining seemed to deter further solicitations.

Manage your expectations regarding dining, as a few guests found the restaurant's food to be mediocre and the margaritas disappointing.

Be prepared for potential check-in issues, as some guests experienced confusion and delays due to reservation complications. It may be helpful to confirm reservations directly with the hotel.

Be aware that some guests reported encountering undisclosed hidden fees upon arrival, so it's advisable to inquire about additional charges when booking.

Note that some guests mentioned a lack of service at the pools, so it's advisable to set expectations accordingly and plan for any necessary provisions in advance.

If planning a visit, take into account that March is considered the high season, which may impact availability and pricing. Conversely, April is noted as the low season.

Appreciate the hotel's commitment to health and safety, as guests noted the presence of various measures such as face masks, physical distancing, and enhanced cleaning protocols.

Opt for a room with a balcony facing the pool or the sea to enjoy breathtaking views, as highlighted by several guests.