Viña del Cielo
Overview
Latest deals for Viña del Cielo
Amenities at Viña del Cielo
- Room service
- Free Wi-Fi
- Business center
- Meeting/Banquet facilities
- Parking
- Hairdryer
- 24hr front desk
- Hot tub
- Increased accessibility
- Pool
Services and conveniences
- Room service
- Business center
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Pool
- Hot tub
Parking and transportation
- Parking
Accessibility and suitability
- Increased accessibility
Bathroom
- Hairdryer
Basics
- Free Wi-Fi
Reviews of Viña del Cielo
Summary of reviews
Score by provider

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How is the quality of the beds at Viâ¿a Del Cielo?
Guests have described the rooms as having big and nice beds.
Is parking available at Viâ¿a Del Cielo?
Yes, the hotel offers parking for guests.
What can I expect from the food quality at Viâ¿a Del Cielo?
The breakfast in the restaurant is highly praised for being pretty good, and the restaurant staff are described as really nice.
How is the cleanliness of the hotel's pool at Viâ¿a Del Cielo?
The pool is noted to be nice and clean by guests.
When is the best time to visit Viâ¿a Del Cielo?
Consider visiting during a time when loud music late into the night is less likely to occur, as some guests have reported this as a concern.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check for Hot Water
Some guests experienced issues with hot water, especially late at night. It's advisable to check the hot water supply upon arrival to avoid inconvenience.
Noise Levels
Guests reported loud music continuing until 2 AM, with inadequate soundproofing. Light sleepers may want to consider this when booking and request a quieter room.
Communication about Payments
Some guests faced challenges with hotel communication regarding payment, leading to stress and inconvenience. It's recommended to clarify payment details during check-in to avoid last-minute issues.
Request Room Away from Noise
Due to the noise from the restaurant and lack of soundproofing, guests may want to request a room away from the restaurant area for a quieter stay.
Inconsistent Wi-Fi
Several guests mentioned intermittent and slow Wi-Fi. Those reliant on a stable internet connection may want to prepare accordingly or inquire about potential solutions at the front desk.
Appreciate the Restaurant
The hotel's restaurant received positive feedback for its breakfast and service. Guests may want to enjoy a meal there during their stay.
Address Payment Methods
Guests should confirm payment methods accepted by the hotel, especially if there have been previous issues with payment processing, to avoid any inconvenience during check-out.
Acknowledge Exceptional Staff
The staff, particularly Karina, received high praise for their exceptional service. Guests may benefit from seeking assistance from these accommodating and kind individuals during their stay.
Enjoy the Pool
The pool was highlighted as a clean and enjoyable amenity by several guests. Consider taking advantage of this feature during your stay.
Front Desk Availability
Guests arriving late should be aware that the front desk may not be staffed after 11:30 PM. It's advisable to plan check-in accordingly to avoid any inconvenience.
Location
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Viña del Cielo
FAQs when booking at Viña del Cielo
Nearby hotels and places to stay
Closest
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See most recommended stays in Cadereyta de MontesGood to know
Distance to city center | 1.1 mi |
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Nearest Airport | Santiago de Querétaro |
Distance to airport | 25.0 mi |