Daily cleaning, installation of cabin HEPA filters on flights to San Juan
JetBlue, Delta and Southwest have waived their change and cancellation fees on flights to San Juan Luis Munoz Marin Intl. Confirm policies on booking site.
Alitalia, LATAM Airlines and Delta do not allow booking a middle seat on flights to San Juan Luis Munoz Marin Intl.
The cheapest airline ticket to San Juan from the United States in the last 72 hours was $44 one-way, and $100 round-trip on the route from Orlando to San Juan. The most popular route is from New York to San Juan and the cheapest ticket found on this route in the last 72 hours was $95 round-trip.
In general from United States, Spirit Airlines, Air Canada and JetBlue fly the most to San Juan.
San Juan Airport is 7 miles from the center of San Juan. View on Map.
Considering the short distance between the San Juan city center and San Juan International Airport, travelers have various options to choose from for transportation to and from downtown San Juan, including taxis,located at Terminals A, B, and C,, buses which leave from Terminal A and D, and car rental services.
There is a hotel located in Terminal D of the San Juan International Airport. You’ll also find an array of hotels nearby. They include Courtyard by Marriott Hotel Beach Resort Isla Verde and Hampton Inn and Suites Isla Verde San Juan.
If you have a long layover, you might consider a spot of shopping. San Juan International Airport is located only 5 miles from The Mall of San Juan, one of the biggest malls on the island. You’ll also find duty free shops located within the airport.
Fernando Luis Ribas Dominicci Airport is very close to the Puerto Rico Convention Center, making it the ideal spot for business travelers wishing to attend a meeting or conference. Furthermore, the airport itself overlooks the sea: the Caño de San Antonio to the north and the San Antonio Approach Channel to the west.
Travelers are permitted to enter the Island if they comply with all necessary requirements.
All travelers must have a completed travel declaration form and a negative PCR COVID-19 test result issued within the last 72 hours. Rapid test will not be accepted. Children under age 12 are exempt from presenting a COVID-19 PCR-RT test result.
They must pass a health screening and temperature check on arrival and obtain an airport exit confirmation number and QR code. Face masks are obligatory.
Travelers who arrive without the necessary documentation or a negative molecular COVID-19 test result issued within the last 72 hours are subject to a 14-day quarantine at their own expense.
All other info
Starting April 9, the island curfew will be in effect from 10:00 p.m. to 5:00 a.m.
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
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Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to San Juan with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Juan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I would like to have ore of a grace period to check baggage."
Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"
Pros: "The crew was not overly friendly"
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."
Pros: "Timely, clean"
Cons: "A little chaotic at boarding time"
Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Cons: "Flight was delayed over 1hr."
Pros: "The food and the service"
Pros: "Giid free sandwixh. Very good entertainment system. Good seats."
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "Food and movies were good."
Cons: "Didn't leave on time."
Cons: "Price to get a little more space"
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Cons: "Lack of legroom in economy"
Pros: "Great upgrade program"
Cons: "Slow unloading of luggage"
Pros: "Excellent job"
Pros: "So many movies to watch. Keep it up!"
Cons: "The food was too sweet and salty."
Cons: "Small plane"
Pros: "Friendly and cleanliness."
Cons: "Cold drinks were warm."
Pros: "Efficient hop to Boston"
Pros: "The boarding was efficient"
Cons: "Three hour departure delay. No explanation given. No apology."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Really liked the plan"
Pros: "Didn't know you could get complimentary meals anymore! The movie selection was awesome too!"
Cons: "Why is the complimentary Wi-Fi and messaging only for T-Mobile subscribers?"
Pros: "Movie selection"
Cons: "Strangely cold!"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Movies- pro staff"
Pros: "Plane was comfortable"
Cons: "In order to leave airport on time (plane came in late) they claimed overhead space was full and that remainder boarding passengers had to check their bags. (Bags to be picked up in baggage claim) When walked into plane saw plenty of overhead space for carryons!"
Cons: "Too old aircrafts"
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "Every thing went well thx"
Pros: "The only airline that I'm aware of that still offers: • free snacks • free checked bags • free meal and drinks on international flights"
Pros: "Although I am a vegetarian, It was nice Delta was serving sandwiches."
Pros: "Excellent choices for entertainment in the 737-900ER. 110V AC and USB ports at each seat, lots of choices for movies and games on seatback screen. Free sandwiches handed out on board."
Cons: "Intercom didn't work super well. JFK is a terrible airport for connections."
Pros: "The plane,plane, plane! Very new and clean , good entertainment. Love it"
Cons: "People taking their time to put their luggage in the bin... Very annoying."
Cons: "I flew a dog in baggage on the JFK to SJU flight. It took almost a hour to receive her in San Juan and then the crate was cracked. I am wondering what happened to my dog if it was jarred so much to crack the plastic crate. Five days and still nothing from Delta on the clsim."
Pros: "The two ladies who were initially boarding passengers were excellent. They had wonderful people skills, were smiling, and extremely personable. I loved the interaction."
Pros: "It's nice to be theoretically in zone 2"
Cons: "Boarding is inconsistant. At JFK it was like boarding a plane in China. Everyone congested at the front. One Delta person taking tickets. Two Delta people not helping her. We boarded slowly, partially because people STILL refuse to check bags that are not carry on bags. We left late. Why have zones at all? Why have carrying rules that you don't enforce? Why did we pay $25 a bag if you don't enforce this? Food choices are funny, especially the "tapas". Whoever thinks THOSE are tapas should Google the word tapas. Delta reportedly earned 746 million in the first quarter and you charge for everything and still can't come up with decent food for us to BUY?"
Pros: "Value in general, from price to service. You can't beat that"
Cons: "Headphone connection didn't work so I couldn't hear the movie playing."
Cons: "Still waiting to take connection"
Pros: "Crew and pilot were great."
Cons: "The plane was absolutely PACKED during the peak of a global pandemic. Completely irresponsible to not have people spaced out by at least one seat."
Pros: "Crew was amazing"
Cons: "The WiFi would not connect for two of my flights. I wanted to watch movies"
Cons: "No comments"
Pros: "Great service and comfortable; well sanitized."
Cons: "TV screens for movies and shows."
Pros: "Nothing. Will never fly American again"
Cons: "Better customer service at the gate."
Pros: "Yes the crow was good"
Cons: "The wifi should be free to use without paying for it"
Pros: "One member of the crew who focused on the back of the plane was pleasant and kind during a one hour delay on the tarmac."
Cons: "One member of the crew who focused on first class passengers complained about having to pick up trash, having to stay in Birmingham, and was just unpleasant. The AA system was down in Charlotte which effected everything. The attendant at the gate was very, very short with several passengers. There was not enough AA ground crew at our destination to allow us to embark. They couldn’t move the jetway and unload bags at the same time so we just had to sit there for 30 minutes. At 12:30am."
Pros: "Smooth ride"
Cons: "Feeling of being cramped"
Pros: "Crew was excellent"
Pros: "Great first class cabin crew."
Cons: "My flight time was changed because the crew was not on time. Then it was changed back after everyone had already made accommodations for their connections, me included."
Cons: "Todo bien"
Pros: "More space in these seats than in other flights I’ve taken"
Pros: "Checking in with my Mum who needs assistance was excellent."
Cons: "Lack of Entertainment."
Cons: "Crampt space, cold cabin"
Cons: "Waited on the tarmac for over an hour before departure with very little explanation."
Cons: "Service was excellent"
Cons: "Long delay"
Pros: "Movie options were good."
Cons: "The a/c was not working well and t"
Pros: "I like that I made it home alive."
Cons: "Everything about Departing and arriving was a Poor experience. I might not be using this particular airline again. 4 Airlines now on my list of do not use."
Pros: "Fast and easy service"
Cons: "Seats and space"
Pros: "Entertainment streaming was decent."
Cons: "Poor service"
Pros: "Rude staff at the check in counter both flights. Very disappointed in American"
Cons: "Rude agent at first check in and again at second check in"
Pros: "On time"
Cons: "Cold cabin"
Pros: "Not much"
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "That all the passengers were rechecked at the Gate by TSA without offering any explanation as to why, if it was a domestic flight, why were they requiring ID again. And checking bags."
Pros: "On time smooth"
Pros: "Great attendants. Easy ride. Easy take off, easy landing."
Cons: "We departed late due to something going on in the runway. No free wifi option."
Pros: "The flight arrived early which was nice. But that's the only good thing about this flight."
Cons: "From checking my bag to leaving the plane in Dallas, I felt like AA employees thought passengers were just in the way. It was almost as if the flight attendants were traveling to Dallas and they happened to have to take care of passengers along the way. There were very few smiles, hellos, or how can I help you. It was almost always and grunt and what do you want? The personal device entertainment was very buggy. the movie I tried to watch kept skipping, like on old scratched CD."
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Pros: "3 hrs delay Small plaine No entertainment"
Pros: "Priority boarding provided by my credit card"
Pros: "On time departure and early arrival."
Cons: "No meal. Only a bag of pretzels and one drink. Even half a sandwich would have been acceptable."
Cons: "Everything was ok"
Cons: "No have owned screen TV"
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Pros: "On time"
Pros: "every thing is okay other than the delay."
Cons: "delay in departure for 2 hrs"
Pros: "Overall good flight"
Cons: "I did not like the time needed for boarding/ settling in. But that is a factor of people not following instructions. Not the crew."
Cons: "Terrible airport assistance, many unnecessary customs checks, uncomfortable seats, on flight bad service and late flight times."
Pros: "On time"
Pros: "I was going home"
Cons: "Late flight no pilots andt broke my luggage."
Pros: "See above"
Cons: "See above"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"
Cons: "Not having so many delay and not seating on a plane for over an hour to take off."
Pros: "When it finally took off the flight itself was smooth."
Cons: "Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it."
Cons: "Delay. I lost my first flight and almost the second as well"
Cons: "Again, left stranded in SC."
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "Comfortable seats with a touch screen with plenty to choose from to entertain. Updates from the cockpit often. Good music as we boarded and exited the plane to set the mood. Very attentive staff. Would love to fly with United again, soon."
Pros: "EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints."
Cons: "Long TSA lines at EWR, but they moved."
Cons: "Terrible service. Flight delayed (two hours)."
Pros: "Just what I needed, right when nothing was working out. I had many things going on in my mind, yet nothing had to do with my flight. Everything worked out perfectly after all."
Cons: "When we arrived in PR there wasn't a gate available because the one that was assigned had a broken jet bridge."
Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"
Cons: "I'm supposed to bring a carry on with me and they don't allowed me this time. They should be strict with other passengers who bring more than a carry on. I was SO MADDD"
Cons: "we took off over 1 hour late"
Pros: "All the way we had a great atencion from all the crew and airport facility thanks"
Cons: "See above."
Pros: "Great service, it had been a while since I flew with United. Impressed with the new plane."
Pros: "clean; good movies"
Cons: "no kosher food option"
Cons: "The flight was life threatning. The pilot hit a patch of air, and there was screaming and people were hysterical. Honesty, we thought the plane was going down into the water. I still have not recovered from the fright, and i dont know how i am going to get back on ghe plane to go home. Thr captain didnt even address the issue or appologize for the discomfort. Very unsatisfied...and scared. I left 7 small chikdren at bome, who all need a mother."
Pros: "Estaba supuesto ser un viaje barato y puntual"
Cons: "Pero no fue de esa manera yo soy un paciente esquizofrénico y padezco de vipolarida más tengo problema con el azúcar mas padezco de sleeping adnnea.y muchas otras condiciones.y mi vuelo no salió cuando. Tenía que salir.yo vivo en perth ambos y era muy difícil viajar para Mi en tren para luego tener que pasar todo lo que pase.deverian por lo menos recomendarme con algo desierta por todos mis inconvenientes."
Pros: "Nothing at all."
Cons: "This flight was the worst experience I ever had. 7 hours delay with no compensation at all. I loss one day of my job. I called united customer service and they couldn't help me. I won't flight on united never again."
Pros: "Smooth boarding"
Cons: "No entertainment of any sort available unless paying."
Pros: "That i had all four seat available to me and very helpful"
Pros: "Was fast and on time"
Cons: "Pushing back from gate took for ever due to mechanical problems and somebody got sick on the plane so their decision to wait until the person situation got better affected everyone else"
Cons: "Lots of delay, not so friendly flight attendants"
Cons: "Since united took over food court it is impossible to get breakfast. 30 minute wait at the kiosks, missing items at express, no coffee at Stromboli stand, another line to get coffee. 8:30 flight pulls out on time but doesn't leave for another 45 minutes, still posts as leaving on time."
Pros: "Rate was very good and the time of the flight was perfect! Non-stop and all."
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Cons: "I missed my second flight by 10 minutes due to a delay from my first flight and was only refunded a small portion luckily I found a good price with Jet Blue wich worked out better"
Pros: "On time, friendly crew and very reliable"
Cons: "Where's the food?? Gas prices have dropped significantly but all airlines still skimp on food, charge for bags and tickets are still pricey"
Pros: "El viaje de newark a san juan por united fue excelente. Por la linea aerea de American Airlines terriblemente FATAL. Habia un problema con el avion o la torre del vuelo miami hacia san juan PR. Nos ofrecieron estadia en un hotel supuestamente ellos corrian con los gastos ya q se atraso el vuelo y no fue culpa de ningun pasajero segun nos dijo una señorita del counter, resulta ser q el hotel fue el piso del aeropuerto de miami x 8 horas!!! Wow a la verdad q nos vieron la cara de bobos y nos cojieron de bobos tambien. Q trato mas injusto. No volveremos a viajar por AMERICAN AIRLINES asi mismo le dejaremos saber a todo el mundo el trato de esta linea con los pasajeros. Gracias a esto nos agravamos la espalda, costillas. Por culpa de ellos por tratarnos como basura. Eso no se hace!!!! Despues q estabamos sentados en el avion el piloto no llegaba y nos tuvieron q bajar del avion, esperar a que llegara otro piloto para volvernos a montar en el avion!!! Q mala coordinacion!! Esto es una falta de respeto!! Esta linea AMERICAN AIRLINES ES UNA PORQUERIA!!! No volvemos a viajar por esta linea JAMAS!!! Irresponsables!!"
Cons: "Nothing at all !!!! With AMERICAN AIRLINES THE WORST!!! We will NEVER travel by this linea aerea. Son una gran Porqueria!!"
Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."
Cons: "It took to long to board the flight"
Cons: "The airline is horrible.. Poor customer service"
Cons: "Was good"
Cons: "Comfortable and affordable!"
Pros: "Quick easy boarding"
Cons: "A bit of delay not to bad though"
Cons: "No leg room and also a short free movie wouldn't hurt."
Cons: "The boarding process is an absurdly disorganized, terrible process. Don't encourage people to line up if there is no room in the terminal for them to do so. Food was also pathetic, especially compared to European competitors on the same route."
Pros: "Efficient service"
Pros: "What I like the most was that it was on time, also the crew was amicable."
Pros: "Made us comfortable with pillow and blanket. TV screens to watch"
Cons: "The plane was too late"
Pros: "One flight attendant saw what we were going through and asked if she could do anything but there waany really much she could do for us. So we asked for more cookies which she quickly obliged."
Cons: "We sat in the last row which was uncomfortable because we couldn't recline our seats. My boyfriend had ice spilled on his lap and the beverage cart was bumped into his shoulder and knee three times. There was a passenger that was annoying to us as well as to the crew. She kept getting up and standing in the aisle. She brought food on board that smelled like spoiled cabbage. This same passenger walked to the back where the food and beverages were to serve herself water. Once seen, the flight attendant told her to go back to her seat. My boyfriend's television controller didn't work and he had to use mines. He sat in his seat and had to watch a movie that was in front of my seat. Overall, it was a rough start to his birthday celebration."
Cons: "LATE changed gates at last minute"
Cons: "It was a new plane but it was extremely uncomfortable. The chairs were so stiff."
Cons: "More Comfortable seats"
Pros: "It was ok, one gets what one pays and I understand that."
Cons: "Some padding on the chairs would have been welcome."
Pros: "The crew was amazing"
Pros: "On time reliable."
Pros: "Check in was"
Cons: "Smoother ride to location"
Cons: "Nothing because everything is good."
Pros: "En realidad nada porque desde los empleados hasta las azafatas del avión brindan muy pésimo servicio"
Cons: "Todo Check in Empleados Meriendas Entretenimiento"
Cons: "Frontier is usually good, not this flight. Dirty and packed full, not clean at all."
Cons: "Covid prevention methods need to be fixed ASAP, I don't trust Frontier with my health safety. Everyone was cramped in the plane and there was not any space betweem seats like other airlines. The app did not work to pay for carryon and I had to pay $60 in the front desk."
Cons: "First time on Frontier, not a bad experience even though some of the comforts are not there. But the price is good if you need no frills"
Pros: "That was fun"
Cons: "The food in the airplane"
Pros: "Prompt, professional, and smooth landing. Very friendly staff"
Cons: "Great flight, boarding in Newark on Saturday, a nightmare getting through long security line."
Pros: "The crew of the flight was good but the seat are no comfortable."
Cons: "Comfortable seats."
Pros: "Everything was perfect flight on time the baggage very fast and the flight was just 3:30 minutes smoother than u can ask!"
Pros: "Nothing. Maybe the leg room."
Cons: "Everything. Delayed due to frontier poor logistics. Bad updates by staff (ie none), rude gate attendants and rude flight attendants throughout. We did make it an hour late and bags arrived but this felt like a banana republic airline."
Pros: "Once again everyone was so wonderful and helpful"
Cons: "Lower luggage cost. I spent $110 additional on this trip since since I wasn't well informed (my fault)"
Cons: "No entertainment or food, the worst plan ride ever"
Cons: "Staff crabage"
Pros: "Fast easy boarding, friendly helpful staff"
Cons: "There was more kids sitting on their parents lap than I’ve ever seen before and it made a very chaotic noisy flight"
Pros: "The crew was great, the chairs are uncomfortable."
Cons: "For the price it’s great."
Cons: "For the price, you cannot go wrong. Would recommend and travel again with this airline."
Cons: "People should be restrained from jamming entrance to aircraft BEFORE their zone is called."
Cons: "Never happened, the flight was cancelled and never rebooked."
Cons: "The flight was delayed, it was a mess."
Pros: "Great flught for the price."
Cons: "Can’t complain."
Cons: "Tremenda porquería horrendo"
Pros: "Crew was amazing, I love that they had tablets to take the order instead of driving the cart up and down the aisle."
Cons: "Paid fifty dollars for more leg room and it basically felt like basic seats that I’ve flown with such as spirit and American Airlines"
Cons: "Everything was good. It’s was a nice travel... safety and puntual. I like that... the only things I think they may could be better is the airplane seat. And they don’t have television."
Pros: "Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido"
Cons: "Como comenté anterior Me cobraron por bulto de mano lo que lo encuentro inlógico porque con ese bulto viaje a Philadelphia y al volver me vienen a cobrar $60 no tiene sentido deben mejorar y no cojer a la gente de boba eso no se hace primera y última vez que viajo por Frontier"
Pros: "On time, new comfortable plane."
Pros: "No issues"
Pros: "SEAT was comfortable"
Pros: "Price on the flight to ket"
Cons: "Sits are really uncomfortable, staff wasn't courteous and boarding process was a mess"
Pros: "Estaba todo bien."
Cons: "Pero no me gusto q havia mucha turbulencia. Y mis photos queria esplotar."
Cons: "The crew were not welcoming or friendly. One of them (blond, curly hair) was mean and disrespectful to everyone. She had an attitude all the time. Just the opposite of my flight from SJU to ATL. Other than that, the flight was on time, etc."
Pros: "We had an uneventful flight"
Cons: "Didn’t depart until 1055 pm. One hour later than scheduled"
Cons: "Las 2 horas de retraso del vuelo."
Cons: "The seats are very uncomfortable"
Pros: "Everything went well. No issues at all."
Cons: "Deplaning is slow. Should consider a rear deplaning procedure from back doors into tarmac and into terminal."
Pros: "Nice service. Exceptionally new plane about a year old to the month."
Cons: "Need to ask people to prepare to deplane. Perhaps use rear door to expedite process"
Pros: "Great service."
Cons: "Limited food"
Pros: "The flight was Very puntual, clean and nice personal in the round trip. I will recomend to my friends and I will flight again soon."
Pros: "Nothing! I do it because I need the flight in that moment."
Pros: "321/5000 Absolutely nothing, it was my last time using this airline. They charged me for the suitcase and other people did not; from wanting to ingest something until water is charged, the area of the seat dirty, tray where you have to put the food dirty (I have photos). Completely disappointed, she believed in the reputation of the company."
Cons: "Equality ... we are all going through a bad economic state. Hygiene in this situation has to be stricter. The Covid 19 is not a joke, many people die in these situations, we make many trips for work that we expose ourselves."
Pros: "Terrible! The worst experience in my life."
Cons: "Nothing, the airplane and the staff totally disaster."
Pros: "Flight was cheap"
Cons: "Flight news delayed and everything was chaotic and passengers were uninformed. Completely unorganized"
Pros: "Plane was clean."
Cons: "Muy bueno el crew"
Cons: "The space between the seats could be better"
Pros: "the flight was good very fast"
Cons: "the flight was good, but the space inside the plane is very small, they charge you to breathe, water, luggage. even the wallet is charged as a personal item, to travel with a baby Spirit is NOT an option. The uncomfortable seats in that must improve a lot. Cheap tickets but you pay for everything."
Cons: "The flight was overpaid.i was concern beacuse the next way has to perform a important laboratory. At last the situation was on controlled"
Cons: "Super incómodo"
Cons: "Horrible females flight attendants"
Pros: "Gate crew of Spirit in MCO Orlando bill me $65 to boarding flight to San Juan with my carry on bag. Nobody’s in San Juan or a Spirit Web site inform me of thie random charge. It’s a Scam!!!!!"
Cons: "I will NEVER flight again with this company and i demand a investigation of this event with Spirit Airlines!!!!!!!"
Cons: "The seats are uncomfortable"
Pros: "Excellent crew"
Cons: "Very fast"
Pros: "Timely concienced"
Cons: "Awful seating Expensive food and old No complimentary beverages nor snacks 40 pounds for checkin bags ridicule Hidden costs First time traveling and prices shown on internet raised considerably after all extra charges"
Pros: "Nobody was in my side"
Cons: "Super delayed"
Pros: "Flight left early and arrived early. No drama at the gate. Great staff and smooth landing."
Pros: "Great fly"
Cons: "No entertainment and paying for coffee and beverage in the airplane."
Cons: "Sits are too tight"
Pros: "No delays, easy boarding process, attentive staff and such a smooth flight!"
Cons: "I suggest free snacks or a soft beverage"
Cons: "The space of the seat and that know we have to pay for our luggage"
Pros: "Flight was on time."
Cons: "The landing was a little brut."
Cons: "I had to pay $50 for luggage :("
Cons: "Getting dinging for bags at the gate, $50 a bag each way?!? Wasn't explicit ok Kayaks website and very financially cumbersome. Not cool."
Cons: "Had to pay a lot for my carion around 60"
Pros: "Nice attention from airline personnel"
Cons: "Checking in at San Juan airport took longer and e-systems didn't work ok"
Cons: "Double booking of seats"
Pros: "The gentleman speaking on the microphone was funny."
Cons: "Seats were terrible and uncomfortable. Charge for everything, nickel and dime for everything. My luggage was over by 2lbs (42lbs) and was charged another $30.00 aside from the $40.00 I already paid for my luggage. They also try to get you to fill out for a credit card to earn points for a free flight. . I will NEVER fly Spirit again."
Pros: "Both flights were great, on time, not even a shake and the fñight attendance really nice."
Pros: "Departure and arrival right on time."
Pros: "It was the only flight without stop. That is the only thing I like."
Cons: "The price, seat, services in all aspect."
Cons: "I'm not going to use Spirit again. First, the boarding was too slow comparing with other lines. I pay too much from baggage when with other lines are free. And they don't give any food. All is for purchase. I pay too much for the ticket."
Pros: "Flight was on time but otherwise we felt totally ripped off at every step. They charge you even for water! I wonder when they would make the use of toilets paid too!"
Pros: "Just low fare"
Cons: "Pay for select seat, my son the traveler is military dependend and pay $55 for carrion bag, they didn't waived for be a military dependent"
Cons: "Crew food boarding check in employ not profesional"
Pros: "Colocar tv o dvd para ver peliculas o algun radio."
Pros: "Crew were nice. Good timing."
Cons: "It was my first time with Spirit. I was not aware that eveything has a cost. Bags, carry-on even snacks. No tv on planes. It was a "low price" ticket, but in the end I had to pay $90 for luggage. I did not like the noises of the plane. The crew im times were talking so loud I could not take a nap."
Cons: "Not enogh seats space, no free snacks like Jet Blue, small table...."
Pros: "Nothing, In this life you can never say "never". But God willing, I'll try my best never to fly with this airline again!!!"
Pros: "Nice counter employees. Fast counter service"
Cons: "We have to pay for everything including water and little space between seat"
Cons: "It seems like a company that like to fool people."
Cons: "Everything no food,no music,no movies,no enough room etc"
Cons: "Many hidden costs, seats unreasonably small, no drinks or snacks at all unless you buy them, disorganized. Airline appears reasonably priced, but they charge high prices for any amenity usually included in the price. They didnt have curbside at airport, adding to the long lines inside. Elderly passenger had to walk with heavy bags before getting wheelchair. Not acceptable. Website almost imposible to navigate-kept kicking me out and phone service is inefficient . Clearly, everything is set up to make traveler spend the most for any necessary convenience once they arrive at airport. Will not travel with Spirit agIn."
Pros: "flights were on time."
Cons: "they offer me a big space seat for a mistake they make, then change it to a regular seat."
Cons: "Baggege fees (even for carry-ons)....kayak should make note of that prior to having customers book... Not in small letters but large so we can read it.. wld have not purchased tickers if I knew this up front, no snacks or entertainment on a 3 hour flight, no leg rooms, very uncomfortable airline... People packed in like sardines"
Airlines flying to San Juan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to San Juan
Masks required on board, masks provided on flights to San Juan
Social distancing seating
Middle seats unavailable to book on flights to San Juan
Testing for antibodies, testing for symptoms for flights to San Juan
Waiving of change fees. Search flexible flights to San Juan