Daily cleaning, installation of cabin HEPA filters on flights to San Juan
JetBlue, Qatar Airways and Southwest have waived their change and cancellation fees on flights to San Juan Luis Munoz Marin Intl. Confirm policies on booking site.
Alitalia, LATAM Airlines and Etihad Airways do not allow booking a middle seat on flights to San Juan Luis Munoz Marin Intl.
The cheapest airline ticket to San Juan from the United States in the last 72 hours was $111 one-way, and $109 round-trip on the route from Philadelphia to San Juan. The most popular route is from New York to San Juan and the cheapest ticket found on this route in the last 72 hours was $113 round-trip.
In general from United States, Spirit Airlines, Air Canada and JetBlue fly the most to San Juan.
San Juan Airport is 7 miles from the center of San Juan. View on Map.
Considering the short distance between the San Juan city center and San Juan International Airport, travelers have various options to choose from for transportation to and from downtown San Juan, including taxis,located at Terminals A, B, and C,, buses which leave from Terminal A and D, and car rental services.
There is a hotel located in Terminal D of the San Juan International Airport. You’ll also find an array of hotels nearby. They include Courtyard by Marriott Hotel Beach Resort Isla Verde and Hampton Inn and Suites Isla Verde San Juan.
If you have a long layover, you might consider a spot of shopping. San Juan International Airport is located only 5 miles from The Mall of San Juan, one of the biggest malls on the island. You’ll also find duty free shops located within the airport.
Fernando Luis Ribas Dominicci Airport is very close to the Puerto Rico Convention Center, making it the ideal spot for business travelers wishing to attend a meeting or conference. Furthermore, the airport itself overlooks the sea: the Caño de San Antonio to the north and the San Antonio Approach Channel to the west.
Most visitors from United States need to provide a negative COVID-19 test result and/or quarantine to enter San Juan.
Read more about travel restrictions for San Juan
Visitors from United States are not required to quarantine after entering San Juan.
Visitors from United States must present a negative RT-PCR (NAAT) test taken 72 hours before departing to San Juan.
Passenger Disclosure and Attestation
Masks: Required in public spaces.
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Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to San Juan up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "I would like to have ore of a grace period to check baggage."
Pros: "Mal servicio; compre un tickets que no permitía escoger los asientos y nos seleccionó la última fila en cada vuelo. La diferencia entre ser priority y regula es bien marcada"
Cons: "Mejor trato a todo pasajero; se reconoce las ventajas de estar en primera clase pero el servicio debe ser excelente"
Pros: "The crew was not overly friendly"
Pros: "Crew, atmosphere, timeliness. I was satisfied overall"
Cons: "Gate number changed couple times before flight departure"
Cons: "Comfort. Jetblue offers betwee seats ne apacing betqeen rows"
Pros: "Crew was awesome. Very friendly."
Cons: "I’m 6 foot tall and I found my seat space feeling crowded. I found myself wishing for just 2 more inches of legroom. It feels that airplanes are being built for quantity of passengers, not quality of flight."
Pros: "Crew was very fast but not enough during boarding and people had brought oversized carry on luggage to the gate requiring stowing. We had checked a carry-on at check in and paid $30 while several people got theirs stowed for free which seemed unfair."
Cons: "The charging for checked luggage has created a situation that was unfair for all travellers and ultimately made the plane’s departure late. This policy drives people to bring too much luggage into the cabin, putting at risk the safety of others and delays."
Pros: "The friendliness of the passengers and most of the crew."
Cons: "One of the younger female flight attendants was rude . She was collecting trash and took my neighbor’s (aisle seat) trash but wouldn’t take mine. I tapped her elbow to show that I had trash, she looked at me but didn’t take it. She returned and still refused until I exclaimed. She rolled her eyes."
Pros: "Staff and flight were good"
Cons: "The chicken dinner was mediocre"
Pros: "The wait"
Cons: "The screen didn’t change in time"
Cons: "My friend and I was switched to an even worse seating when boarding. Very uncomfortable especially for my friend since he had crutches."
Pros: "very nice and willing stewardesses"
Cons: "tragic little place for legs, lack of space"
Pros: "The flight for getting us therw"
Cons: "No food and no entertainment"
Pros: "La puntualidad"
Cons: "Todo fue perfecto"
Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"
Pros: "Everything in 1 class"
Pros: "Everything escept the seat that was too small. I also had problems with the entertainment when trying to see movies."
Cons: "Seats too small ant could not watch Movies beacause the screen was defective."
Cons: "Flight was delayed over 1hr."
Pros: "Buen entretenimiento."
Cons: "Being delay"
Pros: "The food and the service"
Pros: "Giid free sandwixh. Very good entertainment system. Good seats."
Pros: "Well, the seats and the lavatories are smaller than ever. And I am quite petite."
Pros: "Entertainment is very good"
Cons: "Send my carry on bag, outside."
Cons: "Lack of legroom in economy"
Cons: "Terrible staff"
Cons: "Everything was on time, but we had to sit on tje runway for more that 30 mins which made us late all around. But aside from that everything feom Delta from dropping of bags to Landing in Miami was perfect."
Pros: "Efficient hop to Boston"
Cons: "Horrible wait if nearly 30 minutes after landing"
Pros: "The environment and efficiency."
Pros: "Pilot almost barrel-rolled us climbing out of JFK, so if started well enough.... Ground assistance (wheel chair) left me with a badly bruised left big toe and I didn't think we'd ever get through the TSA. The pat-down I received was more like a sexual assault and I didn't even get a happy ending. We made it to RDU, so the exercise was a success, but it was a huge hassle."
Cons: "After reading the good things, you need more bad?"
Pros: "Enjoy able"
Pros: "On my ticket it clearly indicate that I am entitled to 2 check in baggage. Delta completely refused to honor this. They said am only entitled 1 piece, and therefore I have to pay for the other luggage. I was forced to borough money from someone at the airport just so that I could board the flight."
Cons: "I am asking that my money be refunded. And next time delta should honor and respect agreements. And be more professional"
Pros: "Really liked the plan"
Pros: "No compensation"
Pros: "Delta Studio with closed caption"
Cons: "some series do not have closed caption"
Cons: "See above description"
Pros: "Movie selection"
Cons: "They were rude and notnhelpful lost my luggage"
Cons: "It was Delta not Virgin"
Pros: "Efficient, comfortable, on time"
Cons: "Strangely cold!"
Pros: "Una hora de retraso"
Cons: "Una hora de retraso"
Pros: "Food was OK. Crew was very friendly"
Cons: "No Entertainment for a 4 hour flight. Plane was very old."
Pros: "The service"
Cons: "The "cheese" plate was kinda sad especially for the price"
Cons: "They should have separate lanes on boarding like United. Then people can line up in the appropriate group."
Cons: "No comments"
Pros: "The space between the seats"
Cons: "Seats space"
Pros: "Movies, food, drinks"
Cons: "2 hour delay, middle seat"
Pros: "Despite getting no updates, our flight itinerary was changed from a 3.30pm flight to a 9.20pm flight. Unfortunately this was after landing from Milan at 1.30 with two small children so we had already had a very long day. We absolutely never would have booked this flight itinerary had we known of the change."
Cons: "I am beyond stunned that our flight itinerary was changed from 3.30pm to 9.20pm with no notification. This is absolutely unreasonable and inexcusable made even worse that we had already had a very long journey from Milan to JFK with two small children. Evidently the issue was that we booked via a 3rd party off the kayak site and not directly with British airways. When American airways changed the flight from 3.30 to 3.25, the 3rd party company failed to file for our updated itinerary so British air/American air bumped us to the next flight at 9.20pm. We have long been loyal to kayak feeling it provides the best breadth of options and good pricing. Now we may use kayak to see all the options but I can’t booking directly with kayak anymore after this complete disaster. We ended up renting a car and driving from jfk to Boston, getting home 23 hours after our journey had started, stressed, beyond exhausted and now have to return the rental car. Thanks kayak."
Cons: "Boarded the flight before the pilot had been brought over to JFK from LGA, we sat on the jetway waiting for him to arrive for 45 minutes without the air on."
Cons: "Poor service"
Pros: "The staff were very friendly and helpful"
Cons: "Bag checkin had already been done online but did it again in terminal, weigh in lady not helpful or friendly, quite abrupt. Onboard seating cramped and worse when front seats were reclined."
Cons: "the connection time between flights was NOT adequate especially considering I had to go through customs! AA did page me and had a representative (I think his name was Brian) waiting for me to help me get to my connection. He gave me a bright red/orange tag. I still hit some barriers. I was stopped in security and my carry on was put aside to be searched. It sat and sat . I explained to the man I had to go. He said he was working alone, so I had to wait. I was ready to leave it and just run to catch the flight, but the security man said I wasn't allowed to do that. He finally called someone else to search my bag (nothing found) I did make it...barely!"
Pros: "Smooth flight, got in early."
Cons: "Breakfast was average. Could do better"
Pros: "On time."
Cons: "Very little entertainment. Would love some Wi-Fi."
Pros: "We didn't crash"
Cons: "The crew met their requirements. I dont think you’ll survive they dont go beyond."
Cons: "American Airlines"
Pros: "Boarding process"
Cons: "Delay, no food,"
Pros: "Plane and staff were great. Very easy boarding process and we landed early in Dublin airport after an hour delayed take off. Food and staff service was very good, no complaints."
Cons: "No idea how they messed up the take off and landing times so greatly. left an hour late and arrived an hour early. No personal entertainment screen and plugs were not working."
Pros: "Nothing in particular"
Cons: "Flight attendants"
Pros: "Nice crew clean airplane"
Cons: "Initial flight was cancelled after 2 hours delay. My next flight was scheduled the earliest possible by AA which was 24 hours later. No transportation,hotel or miles compensation for this. I had work and responsabilities the next day. TThe scheduled trip was supposed to take off at 7:45. Boarding started late and was very slow. My bag fit the meassurements and still was forced to check it (which I did not want to do as I did not want to be waiting an hour for my bag at my arrival as I had work early the next day. In addition there was airplaine traffic as it was "rush hour" instead of flying at 7:45 we departed almost at 9pm!!!! Have to pay for food Quality of tv monitors very poor And in an uncomfortable position No movie options No wifi although stated the aircraft has Non functioning electrical plug"
Cons: "Never made it to San Juan to catch my cruise. To top things off I was a ship for two days without my luggage and underwears. Never again!!! Thank you JetBlue!!!"
Pros: "Excellent friendly crew, was able to get rest on an overnight flight with my wife, good selection of movies."
Pros: "Great staff. Decent food. Great entertainment selection"
Cons: "Boarding process was a bit messy"
Pros: "Less lay over need pleasent crew"
Pros: "I could not sleep comfortably at all. I have slept on airline beds that were extremely comfortable. This seat left me having to shift constantly to avoid discomfort. I also found the crew to be disorganized."
Pros: "The crew was great"
Cons: "Small plane, 6 seats per row, no individual entertainment. Not comfortable for a 7 hour trip."
Pros: "The flight was comfortable and kept to schedule."
Cons: "AA staff at JFK airport were rude and unhelpful. Staff onboard the flight were excellent."
Cons: "Always delaysd"
Pros: "Aircraft 777-200. I've seated in row 14, wich have great confort for legs."
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Cons: "flight delay"
Cons: "Served drink as they prepped for landing"
Pros: "My Unit did not work. The crew tried to fix it but couldn't"
Cons: "I was unable to use my entertainment unit, computer:tv"
Pros: "Everything went smooth"
Pros: "Every thing."
Cons: "All good"
Cons: "Systems were down so they were just taking boarding passes at the gate, no room for carryon bags seemed really unprofessional boarding"
Cons: "No have owned screen TV"
Pros: "Once we boarded, business class was very good."
Cons: "Food was pretty bad, dinner and breakfast. No taste at all."
Pros: "No delays, speedy boarding and off boarding."
Cons: "Nothing..it was great."
Pros: "Terrible porque no pude viajar ayer"
Pros: "Everything overall"
Pros: "No complaints. Love American!"
Cons: "It was a headache!"
Cons: "One hour delay sitting inside the plane with no pilot!! And to top it off, the air conditioner was off!! Will never fly American ever again."
Pros: "Crew, entertainment, on time"
Pros: "Everything was on time, no delays."
Pros: "The staff was attentive to my needs and seating was comfortable."
Pros: "Finally taking off"
Cons: "Will probably never fly out of JFK again-4 hour delay, poor communication from airport staff, 4 Gate changes you name it. Absolutely painful"
Pros: "The staff are very friendly and helpful."
Pros: "See above"
Cons: "See above"
Cons: "Everything. My booking confirmation was with United Airlines only to get to the airport to find that they had subcontracted the flight to a budget airline. Eurowings. The food very substandard. If you were on a basic ticket, you were only entitled to water and no food. So people are travelling on long haul flights without being offered anything as standard. Passengers on these tickets were not aware that they would not be served.any food which is probably unethical. They offer to sell you food if on a basic ticket"
Cons: "Not having so many delay and not seating on a plane for over an hour to take off."
Pros: "When it finally took off the flight itself was smooth."
Cons: "Plane was delayed coming in, then we were told we were waiting on catering. Then it became a weather issue. Then we boarded. Weather got worse so they took us off. The second time we boarded and were told we’re waiting on catering who wasn’t on site then had to go through airport security. After 3HOURS , we were asked to leave the plane. For rebounding the next morning with no explanation. The next morning the flight was delayed an additional 3HOURS. We were never given food in all this time of a wait. This became an 18+ hour delay. We definitely missed our connection and they rebooked it."
Cons: "Delay. I lost my first flight and almost the second as well"
Cons: "Again, left stranded in SC."
Pros: "The crew was helpful and nice."
Cons: "It was delayed a lot."
Pros: "Comfortable seats with a touch screen with plenty to choose from to entertain. Updates from the cockpit often. Good music as we boarded and exited the plane to set the mood. Very attentive staff. Would love to fly with United again, soon."
Pros: "EWR gate personnel tried to move things along. Seat was roomie and the flight attendants were pleasant. Flight was on time and landed early. No complaints."
Cons: "Long TSA lines at EWR, but they moved."
Cons: "Terrible service. Flight delayed (two hours)."
Pros: "Just what I needed, right when nothing was working out. I had many things going on in my mind, yet nothing had to do with my flight. Everything worked out perfectly after all."
Cons: "When we arrived in PR there wasn't a gate available because the one that was assigned had a broken jet bridge."
Pros: "All in the prices!!! Accesibility!!!"
Cons: "The prices changes too much!"
Cons: "I'm supposed to bring a carry on with me and they don't allowed me this time. They should be strict with other passengers who bring more than a carry on. I was SO MADDD"
Cons: "we took off over 1 hour late"
Pros: "All the way we had a great atencion from all the crew and airport facility thanks"
Cons: "See above."
Pros: "Great service, it had been a while since I flew with United. Impressed with the new plane."
Pros: "clean; good movies"
Cons: "no kosher food option"
Cons: "The flight was life threatning. The pilot hit a patch of air, and there was screaming and people were hysterical. Honesty, we thought the plane was going down into the water. I still have not recovered from the fright, and i dont know how i am going to get back on ghe plane to go home. Thr captain didnt even address the issue or appologize for the discomfort. Very unsatisfied...and scared. I left 7 small chikdren at bome, who all need a mother."
Pros: "Estaba supuesto ser un viaje barato y puntual"
Cons: "Pero no fue de esa manera yo soy un paciente esquizofrénico y padezco de vipolarida más tengo problema con el azúcar mas padezco de sleeping adnnea.y muchas otras condiciones.y mi vuelo no salió cuando. Tenía que salir.yo vivo en perth ambos y era muy difícil viajar para Mi en tren para luego tener que pasar todo lo que pase.deverian por lo menos recomendarme con algo desierta por todos mis inconvenientes."
Pros: "Nothing at all."
Cons: "This flight was the worst experience I ever had. 7 hours delay with no compensation at all. I loss one day of my job. I called united customer service and they couldn't help me. I won't flight on united never again."
Pros: "Smooth boarding"
Cons: "No entertainment of any sort available unless paying."
Pros: "That i had all four seat available to me and very helpful"
Pros: "Was fast and on time"
Cons: "Pushing back from gate took for ever due to mechanical problems and somebody got sick on the plane so their decision to wait until the person situation got better affected everyone else"
Cons: "Lots of delay, not so friendly flight attendants"
Cons: "Since united took over food court it is impossible to get breakfast. 30 minute wait at the kiosks, missing items at express, no coffee at Stromboli stand, another line to get coffee. 8:30 flight pulls out on time but doesn't leave for another 45 minutes, still posts as leaving on time."
Pros: "Rate was very good and the time of the flight was perfect! Non-stop and all."
Pros: "Fast and easy boarding"
Cons: "No tv, no , no magazines"
Cons: "I missed my second flight by 10 minutes due to a delay from my first flight and was only refunded a small portion luckily I found a good price with Jet Blue wich worked out better"
Pros: "On time, friendly crew and very reliable"
Cons: "Where's the food?? Gas prices have dropped significantly but all airlines still skimp on food, charge for bags and tickets are still pricey"
Pros: "El viaje de newark a san juan por united fue excelente. Por la linea aerea de American Airlines terriblemente FATAL. Habia un problema con el avion o la torre del vuelo miami hacia san juan PR. Nos ofrecieron estadia en un hotel supuestamente ellos corrian con los gastos ya q se atraso el vuelo y no fue culpa de ningun pasajero segun nos dijo una señorita del counter, resulta ser q el hotel fue el piso del aeropuerto de miami x 8 horas!!! Wow a la verdad q nos vieron la cara de bobos y nos cojieron de bobos tambien. Q trato mas injusto. No volveremos a viajar por AMERICAN AIRLINES asi mismo le dejaremos saber a todo el mundo el trato de esta linea con los pasajeros. Gracias a esto nos agravamos la espalda, costillas. Por culpa de ellos por tratarnos como basura. Eso no se hace!!!! Despues q estabamos sentados en el avion el piloto no llegaba y nos tuvieron q bajar del avion, esperar a que llegara otro piloto para volvernos a montar en el avion!!! Q mala coordinacion!! Esto es una falta de respeto!! Esta linea AMERICAN AIRLINES ES UNA PORQUERIA!!! No volvemos a viajar por esta linea JAMAS!!! Irresponsables!!"
Cons: "Nothing at all !!!! With AMERICAN AIRLINES THE WORST!!! We will NEVER travel by this linea aerea. Son una gran Porqueria!!"
Pros: "Everything was perfect, the crew was fantastic"
Cons: "Maybe a bit of food."
Cons: "It took to long to board the flight"
Cons: "The airline is horrible.. Poor customer service"
Cons: "Comfortable and affordable!"
Cons: "No leg room and also a short free movie wouldn't hurt."
Pros: "What I like the most was that it was on time, also the crew was amicable."
Pros: "One flight attendant saw what we were going through and asked if she could do anything but there waany really much she could do for us. So we asked for more cookies which she quickly obliged."
Cons: "We sat in the last row which was uncomfortable because we couldn't recline our seats. My boyfriend had ice spilled on his lap and the beverage cart was bumped into his shoulder and knee three times. There was a passenger that was annoying to us as well as to the crew. She kept getting up and standing in the aisle. She brought food on board that smelled like spoiled cabbage. This same passenger walked to the back where the food and beverages were to serve herself water. Once seen, the flight attendant told her to go back to her seat. My boyfriend's television controller didn't work and he had to use mines. He sat in his seat and had to watch a movie that was in front of my seat. Overall, it was a rough start to his birthday celebration."
Pros: "The flight it self was ok"
Cons: "The back and forth that I went thru between gate to gate and the last minute changes of the schedule"
Pros: "How could I not like it?"
Pros: "Missed a whole day with grandchildren"
Pros: "That despite leaving late we arrived on time."
Cons: "The delays due to unorganization."
Cons: "Last seat of the plane again"
Cons: "Smoother ride to location"
Pros: "En realidad nada porque desde los empleados hasta las azafatas del avión brindan muy pésimo servicio"
Cons: "Todo Check in Empleados Meriendas Entretenimiento"
Cons: "Frontier is usually good, not this flight. Dirty and packed full, not clean at all."
Pros: "Safety precautions are taken like temperature checks at the gate and no snack distribution"
Cons: "Crew members need to wear their masks correctly and I would like more social distancing. I was surprised that middle seats were booked in both my flights during a time of social distancing!"
Pros: "That was fun"
Cons: "The food in the airplane"
Pros: "The crew of the flight was good but the seat are no comfortable."
Cons: "Comfortable seats."
Pros: "Once again everyone was so wonderful and helpful"
Cons: "Lower luggage cost. I spent $110 additional on this trip since since I wasn't well informed (my fault)"
Cons: "Staff crabage"
Pros: "The crew was great, the chairs are uncomfortable."
Cons: "For the price it’s great."
Cons: "For the price, you cannot go wrong. Would recommend and travel again with this airline."
Cons: "People should be restrained from jamming entrance to aircraft BEFORE their zone is called."
Pros: "That it took me home!"
Cons: "Been on time"
Pros: "Great flught for the price."
Cons: "Can’t complain."
Pros: "On time, new comfortable plane."
Pros: "No issues"
Pros: "SEAT was comfortable"
Cons: "Las 2 horas de retraso del vuelo."
Pros: "Everything went well. No issues at all."
Cons: "Deplaning is slow. Should consider a rear deplaning procedure from back doors into tarmac and into terminal."
Pros: "Nice service. Exceptionally new plane about a year old to the month."
Cons: "Need to ask people to prepare to deplane. Perhaps use rear door to expedite process"
Pros: "Great service."
Cons: "Limited food"
Pros: "On time, attentive service"
Cons: "Food selection limited"
Pros: "price was right"
Cons: "maybe a little cramped"
Pros: "No setbacks. On time departures. Arrival ahead of time."
Cons: "Food is quite limited."
Pros: "Low prices, departures and arrivals with very specific schedules On Time."
Cons: "There's no food or drinking options, if you have any carry-on you'll have to pay $45."
Pros: "Found the flight attendants engaged and attentive to passenger needs. I thought they excelled. In my case they provided a box of tissues when they saw that I had a sneezing attack. It was so nice of them to come often to check. On time departure and arrival."
Cons: "Boarding all groups all of a sudden creates chaos outside of the gate and in the gang way a long line. Take it Despacito for the pleasure and enjoyment of all. After, all it does not delay departure times at all."
Pros: "On time service"
Cons: "Announcements. If I couldn't understand them how could others with isdues"
Pros: "Crew was friendly"
Cons: "minimal everything"
Pros: "Cleanliness of plane. Crew was very courteous."
Cons: "Lack of leg room"
Pros: "Flights were on time."
Cons: "Upon arrival to my destination, my golf travel bag came out of the oversized luggage area with the zipper wide open, my things rolling around, and my golf bag (within the travel bag) was completely broken. The interior bag is permanently filthy from rolling around uncovered, and the bag stand is broken beyond repair. When I left, the bag was securely strapped down with extra padding around the clubs. I received them dirty, broken, and unsecured. Upon my return home, the golf bag is now missing. The gentleman at the Frontier desk was doing his very best, but there were several travelers with missing bags and he was the only one trying to help anyone. Horrible service beyond the man that took my claim of lost baggage. I would never suggest someone traveling with golf clubs through Frontier. There is about $4,000 worth of equipment that I am now missing with no certainty of recovery. I'm going to hope for the best and follow-up meticulously."
Pros: "On time"
Cons: "The amount for a soda"
Pros: "The crew was very friendly."
Cons: "Check in at MCO was very long."
Pros: "Clean, newer plane. On time. Staff was knowledgeable. On time, even with a brief delay to fix a seat."
Cons: "No food, just water. No entertainment."
Cons: "They charge for everything, even carry-on! If you don't tell them you have a carry-on, they will charge an additional 20$ on top of the $40 for the regular charge. They charged me even to make a check-in online and assign a seat. Only water is served in the plane and if you want soda you gotta pay for it. Ridiculous! The counter crew are rude and seemed overworked. The airplane seats DO NOT lean back and they have no foam, only a hard piece of leather covering the metal seats. They put their price very low on the travel websites and get you that way. Later on the fine prints (which no one ever reads, btw), they state that there are extra charges for everything else. I am surprised that they didn't charge me to breath inside the plane! Im Chocked!"
Pros: "On time."
Pros: "It takes you from point A to point B."
Cons: "- Everything is charged. Check in - 35 Carry on -40 Seat selection- 16 Water on board- 3 (also tips) And that's one way. - Arrived 15 minutes late even after taking off on time - No reclining seats - Tray table super tiny - Unfriendly crew."
Pros: "Prompt service"
Cons: "Crew playing with someone's glasses that they found."
Pros: "There was one very nice woman at check-in but one very rude one."
Cons: "Almost all of the employees were at best disinterested. Maintenance was performed outside the plane while we listened to something that sounded like lug nuts being tightened or loosened from our seats. We sat for an hour waiting to disembark during which time we heard more of those sounds while we waited for an available gate. We were also delayed an hour coming back as we sat in our very uncomfortable seats observing maintenance trying to fix the attendants intercom/phone system. In addition, on the way down to Florida I could have one carry on bag AND my purse, but on the way back my purse had to be inside my carry on bag or I would be charged an additional sixty dollars!! Unpleasant, uncomfortable, and a bit perplexing with the maintenance performed after being boarded by genuinely rude workers. I will not fly this airline again."
Pros: "flights on time"
Cons: "luggage fees one suitcase was damaged couldnt find a frontier rep"
Pros: "They were on time."
Pros: "Price, on time departure."
Cons: "Seats. But for the price, it was expected."
Pros: "Crew was great."
Cons: "No frills all the way. You pay for everything!"
Pros: "It doesn't matter to y'all what i like. Due to a deep discount ticket, elected to fly one way back from the NBAA - National Business Aviation Association annual convention in Orlando. It was like coming from first class to third class but i knew that having flown Frontier once before rt SEA and denied the credit card i took up the offer. You people could write the reversal book a retort to Dale Carnegie, 'How to loose friends and influence people'."
Cons: "Really don't care much for your airline, never have. It starts with an attitude. Then you have the audacity to demand $25 for my standard airline roller bag. The so called food is lousy. Three crew members handled my request for more water with "did you want to recycle that"(?) sarcastic. One was a skinhead. Not only are your clothes black, it is the deepest textured black i've ever seen, right out of the Bible as defined as people of darkness, no taste either. The seat had no recline, not even the new two inches. That dinky tray table, have never seen before. What is this Spirit Airlines (never flown)? Put a handicaped person on last and have them get off the plane after everyone else has left, not the complete opposite. Actually it was all as expected. I know you people. But the pilots did a fine job. commercial pilot grs"
Pros: "Boarding on time.. excellent"
Pros: "On time! Crew was nice."
Cons: "The PA system on the plane was very loud."
Pros: "Friendly crew"
Cons: "No problems"
Pros: "The crew, as always, were very polite and helpful and trying hard to make up for errors that were not their fault."
Cons: "My flight was 4 hours late taking off, which was blamed on weather amass although I fond this questionable after reviewing weather in the areaspam involved, I'll give them that. My flight on the way back was over 4 hours delayed for no reason that I could glean from speaking with representatives. We got no advanced notice even though the plane had not yet left a destination around 4 hours away. We were told a plane was coming from another airport and would be there by 6. The plane did not arrive until 9. No explanation. No compensation. Nothing."
Pros: "Crew was excellent."
Cons: "Could not check in online."
Pros: "Direct flight"
Pros: "Nothing! I do it because I need the flight in that moment."
Pros: "Terrible! The worst experience in my life."
Cons: "Nothing, the airplane and the staff totally disaster."
Pros: "Flight was cheap"
Cons: "Flight news delayed and everything was chaotic and passengers were uninformed. Completely unorganized"
Pros: "Plane was clean."
Cons: "Muy bueno el crew"
Cons: "The space between the seats could be better"
Pros: "the flight was good very fast"
Cons: "the flight was good, but the space inside the plane is very small, they charge you to breathe, water, luggage. even the wallet is charged as a personal item, to travel with a baby Spirit is NOT an option. The uncomfortable seats in that must improve a lot. Cheap tickets but you pay for everything."
Cons: "The flight was overpaid.i was concern beacuse the next way has to perform a important laboratory. At last the situation was on controlled"
Pros: "Gate crew of Spirit in MCO Orlando bill me $65 to boarding flight to San Juan with my carry on bag. Nobody’s in San Juan or a Spirit Web site inform me of thie random charge. It’s a Scam!!!!!"
Cons: "I will NEVER flight again with this company and i demand a investigation of this event with Spirit Airlines!!!!!!!"
Cons: "The seats are uncomfortable"
Pros: "Excellent crew"
Pros: "Viaje puntual y tranquilo para lo que pague por viajar esta bien con el presio"
Cons: "No me gusto el cobro de la maleta pague 100 dolares adicionales"
Pros: "Military friendliness Crew humor"
Cons: "There doesn’t seem to be an incentive to going through the self check in. I still had to make the long line. The boarding announcements weren’t loud enough which caused people to clog up the line so that they could hear what was being said in hopes of hearing which group was being called to board the plane. I never got offered refreshments on the plane or anything for that matter. I was never approached by any crewmember on the plane whatsoever. No shoulder room when sitting in the middle seat."
Cons: "Very fast"
Pros: "Timely concienced"
Cons: "Awful seating Expensive food and old No complimentary beverages nor snacks 40 pounds for checkin bags ridicule Hidden costs First time traveling and prices shown on internet raised considerably after all extra charges"
Cons: "Carry on bag fee"
Pros: "Nobody was in my side"
Cons: "Super delayed"
Pros: "Flight left early and arrived early. No drama at the gate. Great staff and smooth landing."
Pros: "No delays, easy boarding process, attentive staff and such a smooth flight!"
Cons: "I suggest free snacks or a soft beverage"
Cons: "The space of the seat and that know we have to pay for our luggage"
Pros: "Fast flight"
Cons: "Hidden fees and no leg room in seats. Guy tried to trick us into giving up our seats at check in for worse seats??? Just watch your back"
Pros: "Flight was on time."
Cons: "The landing was a little brut."
Cons: "I had to pay $50 for luggage :("
Pros: "Nice attention from airline personnel"
Cons: "Checking in at San Juan airport took longer and e-systems didn't work ok"
Cons: "Double booking of seats"
Cons: "Flight was late, as always. No snacks or food, verything is to buy. They charge way too much for luggage. Poor service."
Pros: "The gentleman speaking on the microphone was funny."
Cons: "Seats were terrible and uncomfortable. Charge for everything, nickel and dime for everything. My luggage was over by 2lbs (42lbs) and was charged another $30.00 aside from the $40.00 I already paid for my luggage. They also try to get you to fill out for a credit card to earn points for a free flight. . I will NEVER fly Spirit again."
Pros: "Both flights were great, on time, not even a shake and the fñight attendance really nice."
Pros: "Departure and arrival right on time."
Cons: "No pude viajar con ellos por problemas personales y no pudieron ayudarme para no perder mi dinero y mi viaje. Era la primera vez con ellos, sabran que sera la ultima."
Pros: "It was the only flight without stop. That is the only thing I like."
Cons: "The price, seat, services in all aspect."
Cons: "You end up paying for everything separately, so at the end there is not necessarily too much savings vs other airlines with better service and entertainment. Even carry on luggage costs extra."
Pros: "Flight was on time but otherwise we felt totally ripped off at every step. They charge you even for water! I wonder when they would make the use of toilets paid too!"
Cons: "Crew food boarding check in employ not profesional"
Pros: "Colocar tv o dvd para ver peliculas o algun radio."
Pros: "Lo unico q me gusto es q atienden bn."
Cons: "Es demasiado de bien incomodo los asientos son incómodas deverian de dejar mas espacio y no cobrar por todo."
Pros: "Crew were nice. Good timing."
Cons: "It was my first time with Spirit. I was not aware that eveything has a cost. Bags, carry-on even snacks. No tv on planes. It was a "low price" ticket, but in the end I had to pay $90 for luggage. I did not like the noises of the plane. The crew im times were talking so loud I could not take a nap."
Pros: "Nice service. Nice prices. Excellent flight experience. I didn't buy food, so I can't rate that."
Cons: "The baggages fee it's expensive."
Pros: "Wheel chair service"
Cons: "Ridiculous prices. At the end even if the ticket you pay less you have to pay to much in extras, so is not cheapier!"
Cons: "Not enogh seats space, no free snacks like Jet Blue, small table...."
Pros: "Nothing, In this life you can never say "never". But God willing, I'll try my best never to fly with this airline again!!!"
Pros: "Nice counter employees. Fast counter service"
Cons: "We have to pay for everything including water and little space between seat"
Cons: "It seems like a company that like to fool people."
Cons: "Everything no food,no music,no movies,no enough room etc"
Cons: "Many hidden costs, seats unreasonably small, no drinks or snacks at all unless you buy them, disorganized. Airline appears reasonably priced, but they charge high prices for any amenity usually included in the price. They didnt have curbside at airport, adding to the long lines inside. Elderly passenger had to walk with heavy bags before getting wheelchair. Not acceptable. Website almost imposible to navigate-kept kicking me out and phone service is inefficient . Clearly, everything is set up to make traveler spend the most for any necessary convenience once they arrive at airport. Will not travel with Spirit agIn."
Pros: "flights were on time."
Cons: "they offer me a big space seat for a mistake they make, then change it to a regular seat."
Cons: "Baggege fees (even for carry-ons)....kayak should make note of that prior to having customers book... Not in small letters but large so we can read it.. wld have not purchased tickers if I knew this up front, no snacks or entertainment on a 3 hour flight, no leg rooms, very uncomfortable airline... People packed in like sardines"
Airlines flying to San Juan have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to San Juan
Masks required on board, masks provided on flights to San Juan
Social distancing seating
Middle seats unavailable to book on flights to San Juan
Testing for antibodies, testing for symptoms for flights to San Juan
Waiving of change fees. Search flexible flights to San Juan