Guest reviews
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All Reviews
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Couples
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Families
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Solo
Overall Rating
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9.1 "Terrific location."9.9 "99%
liked the proximity to shopping ." 9.2 "92%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." 9.7 "City centre within easy reach , said 97%." 9.0 "Easily accessible by car , said 90%." 10.0 "100% thoughtparking was inexpensive ." -
8.8 "Amenities are good."9.5 "95% found the
grounds to be nice ." 8.1 "81% thought thebuilding was wonderful ." 9.5 "95%loved the facilities for kids ." 10.0 "100%loved the outdoor sports facilities ." 10.0 "100% said thefacilities were very new ." 8.0 "Business facilities were excellent , according to 80%." -
8.5 "Great service."9.3 "93% found the
staff to be very friendly ." 9.8 "98% said therecreation staff was great ." 8.4 "84% thought theservice was very professional ." 9.2 "Excellent childcare , thought 92%." 7.5 "Lovely bar service , according to 75%." 10.0 "Lovely pool/beach service , according to 100%." -
7.4 "Good breakfast."7.1 "71% were
happy with the price of the breakfast ." -
6.5 "Rooms are ok."5.1 "For only 51%, the
bathroom was ok ." 5.2 "52% thought thekitchenette was ok ." 5.2 "Only 52% found thebalcony ok ." 5.6 "Cleanliness of the bathroom was average , said 56%." -
5.2 "Food is average."5.6 "56% thought the
dining experience was appropriate ." 5.9 "Desserts were ok , said 59%." 5.8 "58% thought thesnacks were adequate ." 5.7 "Dining area was clean enough , according to only 57%." -
4.2 "Internet is poor."2.4 "76% said the
wifi quality was bad ."
Overall Rating
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9.0 "Terrific location."9.9 "99%
liked the proximity to shopping ." 8.9 "89%appreciated the closeness to the beach ." -
8.5 "Great service."9.2 "92% found the
staff to be very friendly ." -
7.6 "High comfort."7.7 "77% said the
beds were comfortable ." 8.9 "89% thoughtrooms were spacious ." -
7.4 "Good breakfast."
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6.7 "Rooms are ok."5.2 "52% thought the
kitchenette was ok ." 5.5 "Only 55% found thebalcony ok ." 5.2 "Cleanliness of the bathroom was average , said 52%." -
5.4 "Food is average."5.1 "51% thought the
dining experience was appropriate ." -
5.3 "Bar is ok."
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3.9 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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9.1 "Terrific location."9.8 "98%
liked the proximity to shopping ." 9.3 "93%appreciated the closeness to the beach ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
8.9 "Amenities are good."9.4 "94% found the
grounds to be nice ." 8.2 "82% thought thebuilding was wonderful ." 9.6 "96%loved the facilities for kids ." 10.0 "100%loved the outdoor sports facilities ." -
8.2 "Great service."9.3 "93% found the
staff to be very friendly ." 7.4 "74% said thereception staff was great ." 8.7 "87% thought theservice was very professional ." 9.8 "98% said therecreation staff was great ." 9.1 "Excellent childcare , thought 91%." -
7.4 "Good breakfast."
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5.8 "Rooms are ok."6.9 "
Beds were acceptable for 69%." 5.0 "Only 50% found thebalcony ok ." 5.1 "Cleanliness of the bathroom was average , said 51%." -
5.2 "Food is average."6.3 "
Desserts were ok , said 63%." 6.1 "61% thought thedining experience was appropriate ." -
4.6 "Internet is poor."2.5 "75% said the
wifi quality was bad ."
Overall Rating
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8.9 "Location is great."
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8.8 "Amenities are good."9.4 "94% found the
grounds to be nice ." -
8.5 "Great service."9.4 "94% found the
staff to be very friendly ." -
7.2 "High comfort."7.3 "73% said the
beds were comfortable ." 8.6 "86% thoughtrooms were spacious ." -
6.8 "Rooms are ok."
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6.3 "Average value."
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5.1 "Food is average."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.3review from
Extremely poor customer service and aggressive manner of hotel staff and management
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5.3review from
The villa was large and almost everything we required The garden around the villa 21 ,inside the gate is relly bad, Needs work. the room didnt have a bottle opener and the tile floor needs a really good scrub. For the money it was expensive . we didnt get a buffet breakfast either . Website said we could get the room for 89 a night and that wasnt true
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6.0review from
Location The Spa was not working in the first room and staff kindly relocated us to another room. However, during the night there was a problem with the hotels hot water system, resulting in no hot showers to our room. The overnight rate was adjusted by $30 without request.
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6.7review from
I needed a convenient place to stay following day surgery at the near-by Caloundra Hospital. The motel was clean, quiet, comfortable and room service meant I could dine in the room for maximum comfort with minimum stress. In all, it was a very good experience.
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6.0review from
The position of the resort is good, the rooms are very nice and so were the staff. The fact that there is a surcharge when using a credit card. This may cause us not to come to this resort again. Not many people use cash any more and it is not made clear when booking.
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5.4review from
Good location, clean rooms..Pretty basic but comfortable..would stay again. They do not make your room up during your stay or clean the towels or sheets
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8.0review from
The peacefulness, quietness and privacy of the resort and the lovely grounds. Easy access to beach, shopping and everything we wanted to do. Heaven on earth! Pure magic!!!
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7.4review from
I like the location, spaciousness of the Villa and the facilities in the rooms. Our stay was unfortunately too short to take advantage of all the facilities.
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7.6review from
Very clean and staff were very friendly. Recommend hotel to anyone The ponds that are around the buildings need to be desparately maintained
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7.6review from
The layout was good and the pool/restaraunt area was very relaxing and pretty. Parking was plentiful. The staff were very friendly. A little more information about what's in the area, i.e. restaraunts etc., in the hotel rooms would be good.
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6.7review from
I needed a convenient place to stay following day surgery at the near-by Caloundra Hospital. The motel was clean, quiet, comfortable and room service meant I could dine in the room for maximum comfort with minimum stress. In all, it was a very good experience.
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7.4review from
I like the location, spaciousness of the Villa and the facilities in the rooms. Our stay was unfortunately too short to take advantage of all the facilities.
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7.6review from
Very clean and staff were very friendly. Recommend hotel to anyone The ponds that are around the buildings need to be desparately maintained
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7.6review from
The layout was good and the pool/restaraunt area was very relaxing and pretty. Parking was plentiful. The staff were very friendly. A little more information about what's in the area, i.e. restaraunts etc., in the hotel rooms would be good.
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4.3review from
Extremely poor customer service and aggressive manner of hotel staff and management
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5.3review from
The villa was large and almost everything we required The garden around the villa 21 ,inside the gate is relly bad, Needs work. the room didnt have a bottle opener and the tile floor needs a really good scrub. For the money it was expensive . we didnt get a buffet breakfast either . Website said we could get the room for 89 a night and that wasnt true
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6.0review from
Location The Spa was not working in the first room and staff kindly relocated us to another room. However, during the night there was a problem with the hotels hot water system, resulting in no hot showers to our room. The overnight rate was adjusted by $30 without request.
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6.0review from
The position of the resort is good, the rooms are very nice and so were the staff. The fact that there is a surcharge when using a credit card. This may cause us not to come to this resort again. Not many people use cash any more and it is not made clear when booking.
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5.4review from
Good location, clean rooms..Pretty basic but comfortable..would stay again. They do not make your room up during your stay or clean the towels or sheets
