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Pros: THE PRICE OF THE TICKET IS WHY YOU WOULD FLY JETSTAR. OTHERWISE, YOU WOULDN'T FLY JETSTAR.

Cons: The food menu is very limited to bready, carbohydrates - not a single salad or actual meal is available. Everything is tv dinner style. The entertainment only changes every few months so if you are frequent flyer with JetStar, you'll get bored of the movie and TV selection within three flights. The customer service varies wildly. I had one flight where a steward spilled a cup (literally) of water on me and handed me two napkins, and another flight where they moved me to a more comfortable seat upon request. Also, the JetStar membership is a JOKE! I paid for a year membership with the offer of deals and lower, membership prices. HA! I have yet to see an international offer, and they only reduce prices of say entertainment by $1. Also, they don't have an actual MILES program. If I was flying with ANY other company, I would have received some type of positive upgrade for all my flying with them. I must have flown 100,000 miles with them this year already.

Pros: I liked the atmosphere and safety

Cons: The food isn't that good

Pros: It was cheap, you get what you pay for and you do pay for everything.

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!

Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight

Pros: I traveled with my 4 children and my husband. Out of Honolulu the flight is scheduled very late so i had extemely exhausted children. The gate agents were so very helpful and so compassionate, especially because my 4 month old baby was crying. They stepped up and helped me with my other kids as my husband was out looking for water to make a bottle for him. Awesome awesome service! The crew was very nice and helpful when we were all sleeping. Did not bother us once and they let us sleep. Unfortunately I did not try their food service but my husband said it was delicious. The only thing was that they only offered a couple of movies via some small screen at the ceiling of plane making it hard for my 5 yo daughter to watch anything ultimately relying on their tablets which dies early. Overall, from check in to touch down, it was a very pleasant flight! Oh! And the blankets were so soft!!

Pros: Crew great. Seat was a major let down, too small.

Cons: Just the seats really.

Pros: Good service and friendly flight attendants. Check-in crew was lenient and accommodating with weight restrictions on luggage. Bula!

Cons: The flight was delayed 2 hours. Several people in my group missed their connecting flights

Pros: Return trip meal was significantly better than on the outbound leg.

Cons: Substantial condensation poured on me while taking off. The flight attendant wiped the surfaces, but seemed less concerned about me.

Pros: For the price, expectations were exceeded. Food was adequate, entertainment was adequate (bring your own ear buds or headphones; older 2-prong connection so took a bit of wiggling to get sound from both ears), seats were adequate with a bit of legroom (I'm 6'-1" and fit okay, but with shorter legs)

Cons: It is a Chinese airline, so rules are very rigid (no handheld or earphones 30 minutes before landing, seatbacks up 30 minutes, etc.). Boarding was mass boarding for an A330.

Cons: More leg room and better cushioned seats

Cons: The food box had two bread-like items (a pastry and a cake bread item). I wish the food provided was more diverse in nutrition.

Pros: Have a pinched nerve that is causing loss of fine motor skills in my left hand a great pain. I am 6'5" and can't make myself any smaller. Despite informing a crew member of my medical condition, they made no effort to be careful when they came through the cabin. I thought sitting in the bulkhead right behind first class it would limit the traffic but the aisle was used heavily and with the first class aisle being more inline with my seat than the aisle for the rest of the plane, the attendants literally ran into me constantly causing me much pain.

Pros: Flight canceled after luggage gone spent bight hotel arrive later than they said next day and missed connecting

Cons: In Sydney spent another night in hotel missed fathers 87th birthday. Promised no fees to change return ticket told it was in file and to just call the was no record of that promise when I called overall horrible experience

Cons: On time.

Pros: Economy X was definitely worth the minimal cost to upgrade. I loved more leg room (which used to be a "normal" economy size), upgraded noise-cancelling headphones, and having my food earlier so it was piping hot (although still not-so-great airline food).

Cons: The touch screen of my monitor barely worked. Aside from that, the jack for my audio was not working properly. Once I could finally watch a movie, the sound would cut off for a while. I'd have to do my darndest to rewind the movie, while trying to get the audio jack to work. It took a lot of work to get the movie to rewind, and then after it started, I couldn't get the touch screen to work for it to stop & play again. Sometimes it would rewind the movie 20-30 minutes before I could get it to play again. All very frustrating.

Pros: yes amazing crew! thank you so much!

Cons: perfect already!

Pros: Quick and easy

Pros: crew was nice, seating was fine.

Cons: food was not great

Pros: Checking in, bag drop, and boarding were all super fast and easy. Flight was on time.

Cons: Nothing!

Pros: I liked the atmosphere and safety

Cons: The food isn't that good

Pros: The jet was new and nice,

Cons: Canceled two flights in a row. Terrible customer service on the phone!

Pros: The flight was quite empty, so there were a lot of empty seats. As it were, I had a whole row to myself, so I was able to lie down and sleep for some of the flight.

Cons: Meals & drinks were not included, which I knew, but no one mentioned that there was water in the back of the plane for us to drink. I went 10 hours without drinking anything and was absolutely parched by the time I landed.

Pros: seats were comfortable, flight attendants were pleasant.

Cons: they even charged $4 for coffee, tea, orange juice, etc. everything has a price. By the time you get done paying high prices for all the free or low priced things from other airlines, there is not enough price difference to make it worth while.

Cons: Spent almost 200 dollars for baggage and seating. They lost my luggage and it took 3 days to get it back, finally. On my flight back they messed up my seat. I booked an aisle seat and got something right in the middle. When I told them I payed for seating they told me that you can pay for it but they still don't guarantee that you get the seat. Why exactly do I spent money on seating then? I'll never fly jetstar again.

Pros: The cost of the flight couldn't be beat. And aside from the last minute change in flights due to a cancelled flight the actual flights and flight crew on both flight were excellent.

Cons: Having my original direct flight cancelled and being rebooked with a stop before Sydney. Caused issues with having to go through customs then to recheck bags and transfer from an international terminal to a domestic terminal with a very minimal amount of time afforded between connections especially since the 1st leg landed late. The only compensation was a $50 discount on another flight which in all honesty is no compensation at all since I don't fly to Australia on a regular basis so not likely to be flying with Jetstar over the next 3 months. A comp meal would have been more appreciated for the disruption in my flight plans that caused me to get into my destination later then planned.

Pros: Price

Cons: Not much

Pros: Great price comfortable flight and great staff from the beginning until landing. Accommodated our baby extremely well allowing us a row to ourselves

Pros: Nice flight crew.

Cons: Extremely long queues for checking in.

Pros: The flight was quite empty, so there were a lot of empty seats. As it were, I had a whole row to myself, so I was able to lie down and sleep for some of the flight.

Cons: Meals & drinks were not included, which I knew, but no one mentioned that there was water in the back of the plane for us to drink. I went 10 hours without drinking anything and was absolutely parched by the time I landed.

Cons: They cancelled our flight 2x and customer service was awful. Ended up getting a refund and flying with Hawaiian. Never again will I fly with Jetstar

Pros: Flight itself was OK. No free warm drinks a bit pissing off.

Cons: Our luggage was not properly transferred in Sydney and then the recovery action was very slow and as if nobody cared.

Pros: The only thing i liked wad the quick boarding and the fact that the flight was direct.

Cons: I think it's ridiculous to have a 10 hour flight and not give anything complimentary no soft drink no snacks nothing. I have been on domestic flights of two hours and gotten more. I also think its crazy to charge people $10 for entertainment like every other flight ive ever been on its included. For quite a long fight i thought it was a shame.

Pros: That they re-booked me to Quantas

Cons: That it arrived too late to make my connecting flight and it seemed Jetstart wasn't aware of the passengers that were re-booked or that we wouldn't make the next flight

Pros: Great price comfortable flight and great staff from the beginning until landing. Accommodated our baby extremely well allowing us a row to ourselves

Pros: Comfortable flight. Good crew. Easy checkin.

Cons: $4 for a cup of coffee?!!!! No thank you. And not a single pretzel without charge. Geez.

Pros: The staff was all very nice and I always felt like they were doing their best to help. the situation seemed out of their control. It was nice of the airline to provide hotel and meal vouchers. (The meal vouchers didn't go very far at the Sheraton where all the food is very over priced.)

Cons: My flight was delayed 16 hours so I missed my entire trip to Fiji. This is devastating to me and I feel I should be compensated. Fiji Airways didn't notify me of the delay until I was already at the airport checking in so it wasted even more time and money. I bought this ticket because the flight time was convenient. Then it left at 3:55am which is the worst time to leave because I couldn't sleep beforehand and felt awful the whole evening and during the flight and after. To top it off the airline wouldn't check my bag through to my final destination. I was very unhappy with how this occurred.

Pros: It was a pleasant and short trip from Nadi to Suva.

Cons: No complaints.

Pros: The crew were very friendly and professional. Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good.

Cons: Boarding was hectic and unorganized, but functional. Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

Pros: Service is nice. Very friendly. Food is good.

Pros: Friendly and helpful agent at check-in. Price was good, but...

Cons: Didn't know it was cheaper to pay for luggage when buying the ticket so I had to call up and was still charged more than what was listed. Plane was crowded and leg space was very tight. They charge for EVERYTHING and don't even offer a cup of water.

Pros: I liked the atmosphere and safety

Cons: The food isn't that good

Pros: Flight itself was OK. No free warm drinks a bit pissing off.

Cons: Our luggage was not properly transferred in Sydney and then the recovery action was very slow and as if nobody cared.

Pros: It was cheap, you get what you pay for and you do pay for everything.

Pros: The flight attendants were awesome. Super friendly. Was also a surprise that we received full meals. Would definitely fly again.

Cons: Planes seemed dated. Video equipment was in overhead bin.

Pros: Very friendly crew...

Cons: Seats uncomfortable....oh well!

Pros: Very nice crew and stylish pillows

Cons: Food was bland

Pros: Had an extra seat to strech out.

Pros: Nice flight crew.

Cons: Extremely long queues for checking in.

Pros: The complimentary in flight entertainment was a welcome treat. Was it due to Thanksgiving?

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

Cons: The service was terrible and the charging of luggage by weight is ridiculous. I really don’t look forward to flying home on this airline and will not be flying with them any more.

Pros: Our stewardess was very helpful for our tight connection. She helped with instructions on finding our next gate and gave specific information on making the airport easier to maneuver.

Cons: On time fights would have made our day better and less stressful.

Cons: Is it possible to build in a way to tilt the seat bottom up at the front a bit so that when the back is reclined you don'get as sore a bum, and you don't slide forward as much. The seatback recline and headrest were very good.

Pros: The plane was very comfortable, food was excellent and everything in worked well. Crew was very helpful and got you anything you needed.

Pros: Great food and crew

Cons: Seat comfort , WiFi

Pros: NA

Cons: NA

Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.

Pros: Ok

Cons: Customer service and organization could improve.

Pros: Straightforward, get-what-you-pay-for experience. Fairly standard seats, personal entertainment options on the trans-pacific flight, but not within asia. Food served on all flights. Check-in at the airport was also straightforward.

Cons: Would not recommend connecting in Nanjing, as the airport handles international transfers a bit oddly. Expect to wait in a group in a handful of different lines, while being herded quite closely by a customs agent from point to point, passports collected when you get off the plane.

Pros: Staffs were very rude. They are not professional. Slow service.bad impression

Pros: Great flight, punctual, great movie options, great food, friendly and helpful flight attendants. After the chaos of boarding and disembarking that marks domestic US flights, Virgin's quick and painless boarding and disembarking of a much larger aircraft was a breath of fresh air. Great job VA!

Cons: Nothing, it was all good.

Pros: I loved wverything the check in lines, service was great, the seats were that i chose was given to me all and all, i will be a returning customer, hopefully the flight home will be just as smooth

Cons: I tried to check in online it didnt let me butt it might of just been my fault

Pros: Flight attendants made the trip very nice.

Cons: A little more legroom on a long international flight would be helpful.

Pros: Nothing was real impressive but nothing really bad for a budget airline.

Cons: the food, entertainment options (movies) the service including drinks, the plane itself and the overall airline could all be much better.

Pros: Efficient crew and boarding.

Cons: Hard to see movies overhead due to brightness of cabin.

Cons: Older planes are very outdated.

Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!

Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight

Pros: They were super nice and did not charge me for boiling water and tap water as I made my own meal on the plane. They gave me an extra-large cup which made it easy for me to make my freeze-dried meal!

Cons: Reading the reviews - I also got the impression from Kayak that there would be 1 free checked bag. It took 2 hours for me to get my bags upon arrival, so I was almost unable to re-check my bags when the layover was almost 3 hours. I had to take a cab from the international airport to the domestic one, rushing to make the bag check-in deadline, and then get there to see the flight delayed 30 mins. The delay is not the problem, stuff happens, it was the lack of communication, from start to finish that was frustrating. Other airlines have texting and email services, and offer to check bags right outside of customs. I was glad to have brought my own food - $10 for 5 tablespoons of rice? $7.50 for instant noodles? at least the portion size looked OK. The flight staff were very nice, but I felt like the girl at the bar only drinking water.

Cons: They cancelled our flight 2x and customer service was awful. Ended up getting a refund and flying with Hawaiian. Never again will I fly with Jetstar

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

Pros: The jet was new and nice,

Cons: Canceled two flights in a row. Terrible customer service on the phone!