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Pros: The flight was quite empty, so there were a lot of empty seats. As it were, I had a whole row to myself, so I was able to lie down and sleep for some of the flight.

Cons: Meals & drinks were not included, which I knew, but no one mentioned that there was water in the back of the plane for us to drink. I went 10 hours without drinking anything and was absolutely parched by the time I landed.

Pros: I liked the entertainment

Pros: $10 for all access movie pass (sucks that you have to pay, but reasonable). Quick and easy check in and boarding Pretty much on time.

Cons: They don't feed you on international flights and no drinks! Expensive to check bags.

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

Pros: The seats were very comfortable and afforded plenty of leg room. I would recommend Virgin Australia

Pros: For it to be a long flight i was happy with the services. the Crew was very nice and helpful. Happy with the services.

Pros: quick and easy boarding, friendly crew, decent leg room, in seat entertainment, clean facilities

Cons: seats are a bit hard, flight was very cold (can't control air flow), reading light was mixed up with another seat

Pros: They found the bags and delivered it the next day right on my doorstep.

Cons: No one manning the baggage claim counter at Sydney airport. Almost missed my next flight due to waiting to file a claim.

Pros: Cabin crew was ok.

Cons: Ground staff was terrible. Boarding took forever. Plane was dirty. Blanket had stains on them. Overall, just disgusting. I was afraid to touch anything on the plane. I took photos to document.

Pros: Nothing

Cons: I showed up 1 hour and 20 minutes before my flight. An American agent told me I had to go to the kiosk. The kiosk told me I had to go to the counter. An American agent said I had plenty of time to check a bag, beingnup until 45 minutes before and would not help me. When I got to the counter, it was 1 hour before and they said I was too late to check my bag and since I had a bag, they would not give me a boarding pass. They were awful to me and so unhelpful. I will never use this airline or a sister airline again.

Pros: Great exportable the staff was very helpful and friendly I will fly again

Pros: Sleeping did not disturb me and happy to miss meal. So polite was the crew I wish I could fly Qantas all the time.

Cons: MIssed out on my bloody mary!

Cons: Entertainment could be better. Food is ok, not great. Crew is very nice but limited English.

Pros: This flight was shorter but i felt flight attendants were still very attentive.

Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.

Pros: Nothing

Cons: Everything

Pros: While the business seats weren’t as comfortable as the pods, they did go flat for a decent sleep but they aren’t as wide,you need to be traveling as a couple if you have a window seat if you want to get out while the other person is asleep.

Pros: Quick flight

Cons: Hard seats

Pros: what's there ever to like in United? One things is worse than the other!

Cons: Flight was delayed 1 hour for crew not showing up. contacted customer service 2 times on phone and was promised to get travel voucher in 24-48 hours. Never got that. On 3rd time contact I was asked to email their support I did one week ago and nobody bothered to respond yet. Typical United!

Pros: Departed and arrived on time.

Cons: Legroom was minimal.

Pros: overall great flights

Cons: food could've been a bit better.

Pros: Excellent service, excellent food

Cons: Very limited leg room

Pros: Fiji Airways price

Cons: I don’t know what the use is of bashing this airlines on their horrible service because they don’t improve. They cancelled my flight and would not put me on a flight to NAD or provide accommodations UNTIL I argued about how the flight change was NOT my fault but theirs and disagreed to pay extra.

Pros: Had an extra seat to strech out.

Pros: Food was very tasty. In-flight movies were up to date and very good.

Cons: Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day.

Pros: The crew was friendly and efficient. The check-in was smooth and they explained how to get to the gate location. The flight left on-time and arrived early.

Cons: The plane was very warm and the AC was either turned off or set to a high temperature. There was no cold drinks and no ice on the plane and drink service on the four hour flight was only immediately before and after dinner in a small cup. Bring something to drink with you. Entertainment was a Chinese movie on a small overhead screen with English subtitles that were too small to read. Unlike other flights on the same airline, we were not offered a choice of meals.

Pros: The flight attendants were very nice.

Cons: The check in counter in Chengdu doesn't open until 1 1/2 hours before the flight departs.

Cons: Worst airlines I have ever traveled. Crew and airport staff hardly understand English and there is no communication between passengers and airport crew when flight gets cancelled. Please do not select this airlines even if it's $500 cheaper.

Pros: Crew is nice and always ready for helping.

Cons: Food was terrible and not fresh

Pros: Very efficient check in and boarding. Didn’t weigh carry on bags.

Cons: Don’t even offer free water.

Pros: Left in time and flight had no incident

Cons: I didn’t like the fact that my luggage was lost. This is a big issue after traveling so far to have no luggage. Especially as I’m staying 45 days! I’m praying it will be found.

Cons: No Service - passengers walk to the back and help themselves with water, the only thing that is marked free. Hostesses are either selling duty free items and other merchandises or chatting with each other in one of Chinese dilects.

Pros: The complimentary in flight entertainment was a welcome treat. Was it due to Thanksgiving?

Cons: They didn´t even provide free water for a 10 hour flight. The extra charge for entertainment brought nothing that everyone else got for free. Selection of entertainment poor.

Pros: The jet was new and nice,

Cons: Canceled two flights in a row. Terrible customer service on the phone!

Pros: The only thing i liked wad the quick boarding and the fact that the flight was direct.

Cons: I think it's ridiculous to have a 10 hour flight and not give anything complimentary no soft drink no snacks nothing. I have been on domestic flights of two hours and gotten more. I also think its crazy to charge people $10 for entertainment like every other flight ive ever been on its included. For quite a long fight i thought it was a shame.

Cons: Everything a-la-carte, even tea and coffee. Book the baggage, seat and food package when you make initial booking. Did not see flight attendants come around to offer water, if they did, I did not notice.

Pros: The complimentary in flight entertainment was a welcome treat. Was it due to Thanksgiving?

Pros: I liked the entertainment

Pros: Flight itself was OK. No free warm drinks a bit pissing off.

Cons: Our luggage was not properly transferred in Sydney and then the recovery action was very slow and as if nobody cared.

Pros: Flight was Ok

Cons: Flight attendants not very attendant. Very diffecult to even get a glass of water. Also would not pick up any trash. I cannot recommend this airline

Pros: People were friendly

Cons: It costs money for food and entertainment and drinks!! 10 hour flight and no snacks or drinks :((

Cons: Delays happened the entire trip. I had my bag weighed on the way to Australia and they said it was fine to carry on. Then, on my way back they tried to make me pay for it to be checked. The bag was lighter. They also moved me because they had double booked my seat to a middle seat. Overall, very terrible experience. My first flight was delayed to Sydney and I missed my flight to Brisbane. They got me a hotel in Sydney for the night but the didn't tell us where to go to get the voucher. So after 10 hours of flying after 4 hours of delays, I was wondering around helplessly to try to find their office. They told us to go to the Jetstar counter, but no one was there. I got help from another airline as to where to find the office. By the way, their office is marked with a very little sign that is incredibly hard to find. Crazy experience, and I travel quite often.

Pros: The staff was very nice and attentive

Cons: There was nothing edible on the plane. The only thing on the menu that looked good was sold out. Thought I had one check in and I paid for an additional 30 kg. Got charged a huge fee to check my bag. Was really disappointed.

Cons: They didn´t even provide free water for a 10 hour flight. The extra charge for entertainment brought nothing that everyone else got for free. Selection of entertainment poor.

Pros: Price wasn't bad to watch movies the entire flight

Cons: Even soft drinks cost money

Pros: Excellent entertainment system.

Cons: Paying for seat and Niger luggage

Cons: They didn´t even provide free water for a 10 hour flight. The extra charge for entertainment brought nothing that everyone else got for free. Selection of entertainment poor.

Pros: seats were comfortable, flight attendants were pleasant.

Cons: they even charged $4 for coffee, tea, orange juice, etc. everything has a price. By the time you get done paying high prices for all the free or low priced things from other airlines, there is not enough price difference to make it worth while.

Pros: Plane was really spacious. Lots of legroom. Service was great. Wifi was great. At one point it stopped working but I got on chat and they worked it out quickly.

Cons: Nothing

Pros: Crew very helpful, friendly, and profession,

Cons: I don't like the delay at Boarding and staying so long time at Aircraft before taking off

Pros: I loved my seat that I paid extra for, that is until they moved two big men next to me.

Cons: Leave the seating the way it was.

Pros: fast boarding

Cons: better movies

Pros: THE PRICE OF THE TICKET IS WHY YOU WOULD FLY JETSTAR. OTHERWISE, YOU WOULDN'T FLY JETSTAR.

Cons: The food menu is very limited to bready, carbohydrates - not a single salad or actual meal is available. Everything is tv dinner style. The entertainment only changes every few months so if you are frequent flyer with JetStar, you'll get bored of the movie and TV selection within three flights. The customer service varies wildly. I had one flight where a steward spilled a cup (literally) of water on me and handed me two napkins, and another flight where they moved me to a more comfortable seat upon request. Also, the JetStar membership is a JOKE! I paid for a year membership with the offer of deals and lower, membership prices. HA! I have yet to see an international offer, and they only reduce prices of say entertainment by $1. Also, they don't have an actual MILES program. If I was flying with ANY other company, I would have received some type of positive upgrade for all my flying with them. I must have flown 100,000 miles with them this year already.

Pros: The complimentary in flight entertainment was a welcome treat. Was it due to Thanksgiving?

Pros: It was cheap, you get what you pay for and you do pay for everything.

Pros: I got many emails from Jetstar before my flight but still somehow managed to miss the one which informed my that the meals had to be pre-order, very unfortunate. Staff could not help. But were friendly and professional in general. One of the more pleasant flights of our trip

Pros: The flight crew allows you to sleep the majority of the flight.

Cons: Plane was dated. No outlets at seats so I couldn’t plug in my CPAP machine. Seats crowded compared to other international airlines.

Pros: Great exportable the staff was very helpful and friendly I will fly again

Cons: It was just TOO COLD! I had the sniffles for four days after arriving. The reclining seat didn't have much lumbar support.

Pros: Their assistance with w/c , food & staff being so helpful! Thanks Qantas!

Pros: I wish I could give food 6 stars! Best airline food ever! They partner with delta for USA domestic flights, if outshine delta in every way!

Cons: I spilled water on myself, but that was my fault. Ha!

Cons: Delayed Food Chair

Pros: Plenty of empty seats on the plane

Cons: Luggage was lost and had yo be seny next day.

Pros: Good plane, seats are OK even though do not recline that much

Cons: Crew in the airport and in the plane not friendly, very long delay (3h) and not even a drink or something to eat whilst waiting, no excuse for 3h delay from crew when boarding/leaving ...

Pros: The seat for United First is really comfortable and the in-flight dinner for the route was pretty good.

Pros: Crew was nice.

Cons: Delayed flight and then undelayed it, and then delayed it again - so many almost missed the flight. The guy next to me smelled like a barn animal and cigarettes. United needs work.

Pros: The seats were super comfy, the flight was practically empty so I had an entire row of seats to myself! The complimentary movies & entertainment is awesome and kept me from getting fidgety during the long 8 hour direct flight. I honestly didn't even feel like I was on an airplane.

Cons: Nothing, this was a perfect flight!

Pros: Great hospitality

Cons: Food was mediocre

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

Cons: Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad.

Pros: They had vegetarian options at every in-flight meal. Heaven! Flight staff were all extremely attentive and polite.

Cons: Seats are cramped (as with most budget travel) and entertainment options were not very good. Movies were mainly very old and games not very interesting.