Helen Hotel

The hotel is in a great location very near the waterfront, close to the ferry and plenty of restaurants. It's also centrally located, making it convenient for exploring the city center and nearby attractions.

While some guests found the beds very hard and uncomfortable, others mentioned that the rooms were clean and the beds were comfortable. It's worth noting that some guests had a great sleep, while others found the beds too firm.

The hotel offers a buffet breakfast with a good selection, including delicious bread and a variety of options. However, some guests mentioned that the breakfast was the same every day.

The hotel has a convenient parking lot, which is a plus for guests. However, some guests found the parking tight, while others appreciated the free parking and the opportunity to park in their car park around the back.

While many guests praised the cleanliness of the rooms and the helpful workers, some had reservations about the cleanliness, mentioning issues with the toilet, air conditioning, and leaking ceiling in the bathroom.

Opt for a room with a balcony facing the fountain for a spectacular view, as recommended by several guests.

Some guests mentioned that street noise could be disruptive, so consider requesting a room away from the street to ensure a quieter stay.

Ensure that the room has functioning air conditioning and a clean bathroom, as a few guests expressed concerns about these aspects.

If you're traveling by car, note that the hotel offers free parking, but some guests found the parking slots narrow and the gate closed upon arrival, so it's advisable to inquire about parking details in advance.

The hotel's central location provides easy access to the harbor, ferry docks, and a variety of restaurants and shops, making it convenient for exploring the area.

Guests appreciated the buffet breakfast with a good selection, so be sure to enjoy this meal during your stay.

Some guests mentioned issues with specific rooms, such as lingering cigarette smells, noise disruptions, and malfunctioning amenities, so it's advisable to communicate any preferences or concerns with the hotel staff.

If planning a visit, consider the low season in September for potentially fewer crowds and a more relaxed experience.

Several guests noted that the beds were very firm, so if you prefer softer mattresses, it's worth considering this aspect when booking.

Some guests reported poor Wi-Fi, so if reliable internet access is important, it's advisable to inquire about the Wi-Fi quality before your stay.