Good to know
Distance to city center
Distance to airport
|"Very nice staff and great breakfast"||(in 41 reviews)|
|"Great staff, always welcoming and helpful!"||(in 42 reviews)|
|"Great room and room service."||(in 12 reviews)|
|"Shuttle service was complicated to use."||(in 2 reviews)|
|"We also didn't like the location."||(in 8 reviews)|
|"Very loud music all day and until 12am like it was a nightclub."||(in 3 reviews)|
Time of year
Show reviews that mention
|beach||in 20 reviews|
|breakfast buffet||in 94 reviews|
|close to the bus station||in 25 reviews|
|ferry to isla||in 3 reviews|
|good location||in 45 reviews|
|great pool||in 73 reviews|
|great rooms||in 36 reviews|
|great value||in 25 reviews|
|hotel staff||in 115 reviews|
|isla mujeres||in 5 reviews|
|loud music||in 7 reviews|
|nice hotel||in 89 reviews|
|nice rooms||in 20 reviews|
|night before flight||in 10 reviews|
|pool area||in 86 reviews|
|public transport||in 10 reviews|
|room service||in 31 reviews|
|shuttle service||in 5 reviews|
|zone||in 14 reviews|
Beach, room, restaurants and service
Nice and clean. Great breakfast
Breakfast was OK, the cleanliness and safety as well. Most of the staff was friendly
The loud music around the pool area. The unbearable noise started at 10am until 22 hours and that non stop. Demands putting the horrible music down, were ignored. It was impossible to relax. Even in the room which was facing the pool , nor on the balcony you could find any peace. It is already bad enough having to listen to music all day long, but being forced to listen to music all day louder than in a disco , is not only unbearable, but bad for ones ears. Unless they change their policy, neither we nor our friends will ever come back to this hotel, which could be lovely. They think guests will consume more at the bar with playing noisy music, but people like us who would have cocktails etc. ran a mile....to get away.
Very friendly and helpful staff, fluent in English, helped us with any information we needed. The double room with two double beds was really spacious, very clean, modern furnishings and very nice decorated, even the bathroom. Not to forget the two free bottles of water daily. Breakfast was great in quality, choice and quantity. There was also a grill area for ordering omelets, etc. The all-day pool bar was very nice also. The area was very good and peaceful, a 5 min. walk to Tulum Av. and R1 bus stop. Some really good restaurants in 10. min walk (Uxmal Av). Need for a taxi or bus to get to downtown center. Overall, an excellent choice concerning area, staff, comfort, cleanliness, rooms, breakfast, pool bar.
Location was good as it was close to the bus routes, you could travel everywhere. They have a shuttle to the beach at 11 am. Room was cleaned very good.
breakfast was ok . They said they serve waffles but the machine was broken. Had the same fruit day after day....melons , watermelon and papaya. There was no bananas, oranges , apples or mangoes.
You'll be centrally located in Cancun with a stay at Adhara Hacienda Cancun, within a 15-minute walk of Mercado 23 and Benito Juarez Municipal Building. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 2,362 reviews
Things to Know
- Friendly service
- Spacious rooms
- Clean rooms
- Nice building
Policies vary by room type and provider.
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Reviews about Adhara Hacienda Cancun
Most Popular Landmarks
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- Playa Tortugas 4 mi