Overview

Gran Caribe Real Resort and Spa

Boulevard Kukulkan, Km. 11.5, 77500 Cancun, QR, Mexico
+52 998 881 7300

$180+

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Rates

Overall guest ratings

8.4/10 Excellent
Based on 3,130 reviews
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Review highlights

  • 9.1
  • 8.9
  • 8.9
  • 5.9

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    The upscale and vibrant All-Inclusive Gran Caribe Resort stretches along a quarter mile of Cancun´s ecologically recognized white sandy beach. It is an awe-spiring resort, where style and service come together in "gran" fashion. Situated in the heart of Cancun´s famed hotel zone, this Mediterranean-style resort provides a first class vacation experience, combining renowned Mexican hospitality with it´s unique Brand of attentive service.

    Distinguished for its excellent location, stylish elegance and lively ambiance, this popular beachfront resort offers a variety of accomodations perfect for couples, singles or families including spacious Junior Suites, Family Junior Suites, Master Suites and Presidential. Gran Caribe Family Junior Suites, Junior Suites, Gran Master Suites and Gran Presindetial Suites comfortably accomodate up to 5 people (2 adults and 3 kids or 3 teenagers).

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Childrens programs
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
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    Map

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    Reviews

    Guest reviews

    Overall Rating

    8.4 Excellent
    Based on 3,130 reviews
    • 9.1 "Terrific location."
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
    • 7.0 "Tasty food."
    • 6.2 "Internet is average."
    • 5.9 "Rooms are ok."
    • 4.8 "Not very comfortable."
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    Overall Rating

    8.8 Excellent
    Based on 1,846 reviews
    • 9.0 "Excellent breakfast."
    • 8.6 "Location is great."
      9.4 "94% liked the proximity to shopping."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
    • 6.5 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
      6.7 "Dining area was clean enough, according to only 67%."
    • 6.4 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      6.0 "Only 60% thought the shower was ok."
      5.1 "Only 51% found the balcony ok."
    • 6.4 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.7 "Pool is below average."
      2.6 "Dirty pool, said 74%."
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    Overall Rating

    8.3 Excellent
    Based on 1,158 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      8.5 "85% liked the proximity to sightseeing."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 9.0 "World class service."
      9.2 "92% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 6.8 "Food is average."
      5.7 "Only 57% were satisfied with the menu."
      5.5 "55% thought the dining experience was appropriate."
    • 6.4 "Pool is mediocre."
    • 6.3 "Internet is average."
      5.7 "57% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.0 "Not very comfortable."
      2.5 "75% thought it was too noisy."
      4.7 "53% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
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    Overall Rating

    8.5 Excellent
    Based on 125 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 7.4 "Tasty food."
    • 7.2 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 6.1 "Rooms are ok."
    • 4.4 "Not very comfortable."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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