With a stay at Gran Caribe Resort & Spa All Inclusive in Cancun (Hotel Zone), you'll be convenient to Playa Chac Mool and La Isla Shopping Mall. This 4-star resort is within close proximity of Cancun Golf Club at Pok Ta Pok and Acuario Interactivo.
Make yourself at home in one of the 470 air-conditioned rooms featuring free minibar items and DVD players. Rooms have private balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers.
Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a complimentary water park, and a waterslide. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at one of the resort's 7 restaurants, or stay in and take advantage of room service (during limited hours). Meet other guests and eat at a complimentary reception. Relax with your favorite drink at a bar/lounge or a beach bar.
Business, Other Amenities
Featured amenities include a 24-hour business center, a computer station, and dry cleaning/laundry services. This resort has 3 meeting rooms available for events. Free self parking is available onsite.
We enjoyed being on the ocean and the staff were friendly.
We requested and booked an oceanfront king-size room & we were provided with an oceanfront that's view was blocked by palm trees and the room had two double beds. When I told them of what we requested they were willing to give us the room that we had requested but not until the next day. The back glass door to our room was also broken and someone could easily access our room. We had to call someone to come fix the door late at night. The food was also not good.
Food Some part of the hotel a bit worn out
The hotel was clean, the food was good, and everyone was friendly and engaged. Excursions were easy to schedule and we had a great time every day. Plan to return with kids in tow next year. Definitely recommend.
Losing my GoPro to the beautiful ocean waters.... :( Like all of Cancun, be prepared to hear many soft sell pitches.
I liked the proximity to shops. The variety of restaurants and services.
No AC for 3 days!!! Mo called numerous times! I had a beautiful parking lot view, terrible customer service with refund after upgrade failed. Leak in room, musty smell in room. Essentially a motel room.
Beach was great, but that is more a credit to Cancun than this particular hotel. Staff was pleasant and attentive
The room offered was worse than a low-end roadside motel. They had "helpful" front desk that offered the room expected for an additional $50(lagoon view)-150 (ocean)/night. The lowest end room shown on the website was nothing like the room adjacent to the parking lot that we were given. It was so bad that they actually gave us the "upgrade" to the room we paid for free of charge rather than attempting to get the extra $50. To be clear this is a three star hotel at best and I walked in expecting that. The motel room I was given wasn't even offered at the 2-star properties that I viewed on the travel sites (kayak/expedia/priceline) prior to booking
Location! Service - extremely attentive staff Beach - gorgeous. NIce sand, lifeguards on duty Pool - lovely Beautiful Hotel. True to the photos. You can also visit the sister resort in Playa del carmen - beautiful. Just don't take the bus there! I would rent a car.
Food - not impressive. Cafeteria quality with the exception of a great breakfast and the Italian restaurant. Deserts were not good Spa service good value, but lacked luxury. Staff was nice.
All you can drink and eat.
The tours offered in the hotel were about 20% more expensive then booking online
The food, the facilities, the comfort, the staff.
too cold water in the bahtroom
Nice place, beach and pool. Good variety of food and restaurants. Clean and snug. Totally recommend.
Could be better variety of international drinks.
Great buffet selection
Constantly pushing timeshare
Serviço all incluse, incluindo bebidas
Great beach, great staff. The food is very good.
Drinks inluded in the All Inclusive Plan are not so good. If you want a good bottle of wine you have to pay it extra.