Good to know
|Distance to city center||5.3 mi|
|Distance to airport||9.9 mi|
|"Location, and service was excellent"||(in 26 reviews)|
|"Excellent beach and pools."||(in 17 reviews)|
|"Very clean, good food and friendly."||(in 44 reviews)|
Time of year
Show reviews that mention
|beautiful beach||in 77 reviews|
|dress code||in 5 reviews|
|food was good||in 162 reviews|
|friendly staff||in 135 reviews|
|good service||in 71 reviews|
|great service||in 10 reviews|
|great the rooms||in 39 reviews|
|level low||in 2 reviews|
|make reservations||in 24 reviews|
|oriental restaurant||in 37 reviews|
|pool area||in 72 reviews|
|room upgrade||in 5 reviews|
|snack bar||in 29 reviews|
|vacation club||in 4 reviews|
|view room||in 62 reviews|
Bartenders were nice
It’s definitely dated and needs some major renovations. They were hosting 450 high school graduates which made for a bad stay for me and my friends. We get it, we were 18 once too but they hotel should have told us or warned us during booking. We actually tried to check out but the hotel refused to refund us our money so we were stuck there. The food was probably the worst hotel food I’ve ever eaten. The pizza place was the best which is pretty sad to say. They advertise as “all inclusive” but we were charged for ordering wine to our room which is ridiculous given we had a swim up pool and wanted to enjoy it. All in all the management was rude, the hotel is old, and the food was not good. I felt like I got ripped off and taken advantage of. I love Cancun and every time we left the resort we had a great time. Coming back to the hotel was a buzz kill for sure.
Nice facility beautiful view nice rooms
Staff very rude They have stupid policies in place The phones were out in the rooms so we couldn’t order room service My safe broke with my passports in it they said the battery went out We had ants in the room for the first three days
Had a great time hotel was beautiful and food was amazing.
Wish there was more options for not using the stairs. Hurt my knee was having trouble climbing so many stairs.
The Hotel was fantastic. All the staff were friendly and helpful. The food was incredible. The buffet meals were really beautiful as well as restaurants. Activities arranged by hotel staff were so much fun. Tours were arranged by Expedia who have a desk at hotel. The snorkelling tour took us to 3 different Cenotes and we snorkelled through caves as well as cliff jumped and zip lined. Pools at the hotel were warm and the ocean was warm and crystal clear with a lifeguard. This hotel exceeded all expectations.
We loved everything about this hotel.
I loved the pools, the cleanliness, and the scenery.
How early some of the restaurants closed.
The Grand Park Royal Cancun Caribe Resort offers all inclusive resort packages at family friendly, affordable rates. These packages include unlimited snacks and meals, including vegetarian, and other dietary options. Located on the hotel property are eight restaurants. Guest may also enjoy 24 hour room service to make each stay all the more enjoyable. All gratuities are included. Scenic views from the floor to ceiling windows display the deep blue colors of the Caribbean Sea along the property on all sides. In between the waterfronts are the landscaped tropical gardens for all to enjoy the beauty. White sands line the beaches on the hotel property with umbrella covering and water gear available upon request. Non motorized sports equipment is also available for guests to add to their water fun and excitement. Rooms are available with balcony views so guests can continue to enjoy the views of the Resort area and the sea from their rooms. Every room features two double beds and a sitting area designed for individual need and comfort. Each bathroom features a new marble bath area and is lined with a Mexican tile design. Other amenities include an in-room safe, a crib upon request, hairdryer, and one free room service request every 24 hours. Each day the Hotel offers two daily activities including indoor and outdoor events. The activities schedule will be available upon arrival. The Grand Park Royal Cancun Caribe is a family friendly, elegant Hotel destination or an all inclusive resort at the choice of each guest.
based on 5,041 reviews
Things to Know
- Friendly atmosphere
- Nice building
- Friendly service
- Great view
Policies vary by room type and provider.
Reviews about Grand Park Royal Cancún Caribe
Most Popular Landmarks
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- Acuario Interactivo 1.2 mi
- Delphinus Punta Cancún 1.2 mi
|Playa Del Carmen||40.6 mi|