Grand Park Royal Cancún

Blvd. Kukulcan Km. 10.5, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 7800

Cheapest
rate per night

8.7

Excellent
based on 802 reviews
Grand Park Royal Cancún - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Agoda.com $113
SnapTravel $115
TripAdvisor $122
Agoda.com
SnapTravel
TripAdvisor

Good to know

Value for money

8.1

Distance to city center

5.3 mi

Location rating

9.1

Nearest Airport

Cancun

Distance to airport

9.9 mi

Rooms

Check-in
Check-out

Luxury Rooms

$317+

Bed type
Provider
Nightly
Unknown
$317 per night

Double Rooms

$148+

Bed type
Provider
Nightly
Unknown
$148 per night
Unknown
$201 per night
Double bed
$614 per night
Double bed
$781 per night

Standard Rooms

$125+

Bed type
Provider
Nightly
Unknown
$125 per night

Premier Rooms

$202+

Bed type
Provider
Nightly
Unknown
$202 per night
Unknown
$290 per night
Unknown
$301 per night
Unknown
$591 per night

Deluxe Rooms

$113+

Bed type
Provider
Nightly
Unknown
$113 per night
Unknown
$127 per night
Unknown
$132 per night
Unknown
$146 per night
Unknown
$160 per night
Unknown
$166 per night
Unknown
$167 per night
Unknown
$175 per night
Unknown
$176 per night
Unknown
$186 per night
Unknown
$190 per night
Unknown
$197 per night
Unknown
$199 per night
Unknown
$218 per night
Unknown
$223 per night
Unknown
$243 per night
Unknown
$246 per night
Unknown
$256 per night
Unknown
$261 per night
Unknown
$281 per night
Unknown
$288 per night
Unknown
$317 per night
Unknown
$317 per night
Unknown
$330 per night
Unknown
$344 per night
Unknown
$435 per night

Reviews

Pros

Cons

Traveler rating

221
68
23
15
2

Time of year

Traveler type

Show reviews that mention

+
amazing view in 74 reviews
beautiful beach in 91 reviews
dress code in 15 reviews
food was good in 218 reviews
great service in 64 reviews
great the rooms in 14 reviews
italian restaurant in 42 reviews
level low in 2 reviews
pool area in 95 reviews
room upgrade in 6 reviews
service was very good in 80 reviews
snack bar in 36 reviews
staff was very friendly in 183 reviews
trying to sell in 24 reviews
upgraded room in 116 reviews
  • Excellent
    May 2017
    8.5

    Great food, Great View of the ocean

    Everything was amazing! All the staff were amazing, except check in boy. Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.

    Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.

  • Excellent
    Jan 2017
    10.0

    Best service ever!

    Love entertainment staff Ubaldo manager of food and beverages was amazing! Super clean resort Multiple jetted showers the best!

  • Good
    Jan 2016
    6.8

    + Property: Nice landscaping, beautiful beach front, excellent "adult only" pool. Overall it was nicely maintained. Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean. + Staff: Bartenders & wait staff at the adult pool and rooftop bar were awesome. Waiters at all of the restaurants were good. Cleaning/maid staff were excellent and kept our room looking spectacular everyday. The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had. + Food: Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.

    - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.

  • Okay
    Sep 2014
    5.3

    Location and some services.

    Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.

  • Mediocre
    Nov 2010
    2.7

    Old, ugly hotel, food unatable especially (Oriental and Italian restaurant), lots of young, drunk noisy people. Rooms tidy but IBIS style, no shower cap (even on request), no shower gel only soap. Defenitely not a 5* hotel. After arrival they put a plastic bracelet on your wrist, and you can not take it off for the whole stay (including sleep, swimming, tanning, etc) Very annoying.

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About

Overview

The Grand Park Royal Cancun Caribe Resort offers all inclusive resort packages at family friendly, affordable rates. These packages include unlimited snacks and meals, including vegetarian, and other dietary options. Located on the hotel property are eight restaurants. Guest may also enjoy 24 hour room service to make each stay all the more enjoyable. All gratuities are included.

Scenic views from the floor to ceiling windows display the deep blue colors of the Caribbean Sea along the property on all sides. In between the waterfronts are the landscaped tropical gardens for all to enjoy the beauty. White sands line the beaches on the hotel property with umbrella covering and water gear available upon request. Non motorized sports equipment is also available for guests to add to their water fun and excitement.

Rooms are available with balcony views so guests can continue to enjoy the views of the Resort area and the sea from their rooms. Every room features two double beds and a sitting area designed for individual need and comfort. Each bathroom features a new marble bath area and is lined with a Mexican tile design. Other amenities include an in-room safe, a crib upon request, hairdryer, and one free room service request every 24 hours.

Each day the Hotel offers two daily activities including indoor and outdoor events. The activities schedule will be available upon arrival. The Grand Park Royal Cancun Caribe is a family friendly, elegant Hotel destination or an all inclusive resort at the choice of each guest.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.7 Excellent

based on 802 reviews

9.1

Cleanliness

8.9

Comfort

8.6

Staff

8.1

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Babysitting or child care
Car rental
Cribs available
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Beach access
Golf
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Non-smoking rooms available
Terrace/Patio
Linens
Towels
Elevator
Massage
Pool bar
Alarm clock
Balcony
Body soap
Bottle of water
Clothes rack
Coffee machine
Conditioner
Desk
Dining area
DVD player
Executive lounge access
Family rooms
Fan
Fire extinguisher
Flat-screen TV
Free toiletries
Fruits
Garden view
Heated pool
Interconnected room(s) available
iPhone dock
Key access
Key card access
Kids meals
Laptop safe
Mosquito net
Plunge pool
Pool towels
Pool with a view
Private bathroom
Private entrance
Private pool
Radio
Safety deposit box
Sea view
Seating area
Shampoo
Shower
Slippers
Smoke alarm
Snack bar
Socket near the bed
Sofa
Sofa bed
Spa bath
Telephone
Tile/marble floor
Toilet
Toilet paper
Towels/sheets (extra fee)
Trash cans
TV
VIP room facilities
Wardrobe or closet
Window
Ironing service
Shops (on site)
Wake-up service
Kids' club
Bathrobe
Garden
Spa and wellness center
Physical distancing in dining areas
Physical distancing rules
Bingo
Foot massage
Hand sanitizer in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitized
Food can be delivered to guest accommodation
Staff follow all safety protocols as directed by local authorities
Concierge service
Spa
Coffee shop
Pets not allowed
Free parking
Designated smoking area
Storage available
Free valet parking
Wedding services
Rooftop
Business center
Safe
Airport shuttle
Private beach

FAQs when booking at Grand Park Royal Cancún

Where is Grand Park Royal Cancún located?

When is check-in time and check-out time at Grand Park Royal Cancún?

Does Grand Park Royal Cancún offer free Wi-Fi?

Does Grand Park Royal Cancún offer free parking?

Does Grand Park Royal Cancún offer free airport shuttle service?

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Can you bring pets to Grand Park Royal Cancún?

Does Grand Park Royal Cancún have a pool?

Photos

All Photos (66)
Building (3)
Bedroom (17)
Pool (3)
Lobby (2)

Location

Most Popular Landmarks

  • Playa Chac Mool 0.5 mi
  • Forum Beach 0.9 mi
  • Cancun Golf Club at Pok Ta Pok 0.9 mi
  • Playa Caracol 1 mi
  • Acuario Interactivo 1.2 mi
  • Delphinus Punta Cancún 1.2 mi

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