Overview

Gran Caribe Resort & Spa

Boulevard Kukulkan, Km. 11.5, 77500 Cancun, QR, Mexico
+52 998 881 7300

$196+

Overall guest ratings

8.6/10 Excellent
Based on 3,216 reviews

Review highlights

  • 9.3
  • 9.2
  • 8.8
  • 6.3

Good to know

  • Friendly atmosphere
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    The upscale and vibrant All-Inclusive Gran Caribe Resort stretches along a quarter mile of Cancun´s ecologically recognized white sandy beach. It is an awe-spiring resort, where style and service come together in "gran" fashion. Situated in the heart of Cancun´s famed hotel zone, this Mediterranean-style resort provides a first class vacation experience, combining renowned Mexican hospitality with it´s unique Brand of attentive service.

    Distinguished for its excellent location, stylish elegance and lively ambiance, this popular beachfront resort offers a variety of accomodations perfect for couples, singles or families including spacious Junior Suites, Family Junior Suites, Master Suites and Presidential. Gran Caribe Family Junior Suites, Junior Suites, Gran Master Suites and Gran Presindetial Suites comfortably accomodate up to 5 people (2 adults and 3 kids or 3 teenagers).

    More hotel details about Gran Caribe Resort & Spa

    Gran Caribe Resort & Spa Prices:

    $196 - $1454 (Based on average prices for a Standard Room)

    Gran Caribe Resort & Spa Rooms:

    470 rooms

    Other names used to reference this hotel:

    • Gran Caribe Resort & Spa Cancun
    • Gran Caribe Resort & Spa Cancun Quintana Roo
    • Gran Caribe Resort & Spa CUN
    • Gran Caribe Resort & Spa Hotel
    • Gran Caribe Resort & Spa Hotel Cancun
    • Gran Caribe Resort & Spa Hotel CUN
    • Gran Caribe Resort & Spa Hotel Cancun (CUN)
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    Gran Caribe Resort & Spa

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Car rental
    • Kid-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle rental
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Airport shuttle (surcharge)
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Steam room
    • Storage available
    • Wedding services
    • Beachfront
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall Rating

    8.6 Excellent
    Based on 3,216 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      9.1 "Near to public transport, according to 91%."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 9.2 "Excellent breakfast."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% said the recreation staff was great."
      8.7 "87% thought the service was very professional."
      9.3 "93% found the restaurant service to be one of the best."
      9.8 "Lovely bar service, according to 98%."
      8.5 "Housekeeping was great, according to 85%."
      7.1 "71% were happy with the room service."
      8.6 "Lovely pool/beach service, according to 86%."
      8.2 "82% said the concierge service was amazing."
      8.8 "Hotel security was great, thought 88%."
      8.6 "86% said the tour guides were very nice."
      10.0 "100% liked the wellness staff."
    • 7.5 "Tasty food."
      8.6 "86% enjoyed the snacks that were offered."
      8.4 "84% were happy with the price."
      9.0 "Yummy desserts, said 90%."
      7.5 "75% thought the dining area was clean."
    • 6.8 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 6.3 "Pool is mediocre."
    • 6.1 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.4 "Only 54% found the balcony ok."
      5.7 "Only 57% thought the shower was ok."
      6.2 "62% thought the minibar was ok."
    • 5.1 "Average comfort."
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    Overall Rating

    8.7 Excellent
    Based on 1,640 reviews
    • 9.3 "Excellent breakfast."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the recreation staff was great."
      8.9 "89% found the restaurant service to be one of the best."
      9.6 "Lovely bar service, according to 96%."
      8.3 "Housekeeping was great, according to 83%."
    • 8.9 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "High value."
    • 7.0 "Tasty food."
      8.5 "85% enjoyed the snacks that were offered."
    • 6.8 "Internet is average."
      6.5 "65% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.8 "Only 68% said rooms were clean enough."
      5.9 "Only 59% found the balcony ok."
      6.3 "63% thought the minibar was ok."
    • 5.2 "Pool is mediocre."
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    Overall Rating

    8.5 Excellent
    Based on 1,415 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.2 "Excellent breakfast."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% said the recreation staff was great."
      8.8 "88% thought the service was very professional."
      9.4 "94% found the restaurant service to be one of the best."
      8.3 "Housekeeping was great, according to 83%."
    • 6.7 "Food is average."
      6.0 "Only 60% were satisfied with the menu."
      5.7 "57% thought the dining experience was appropriate."
    • 6.5 "Pool is mediocre."
    • 6.5 "Internet is average."
      6.2 "62% thought the wifi quality was ok."
    • 5.1 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
    • 5.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.0 "Only 60% found the balcony ok."
    • 4.6 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      2.4 "Air conditioning was criticized by 76%."
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    Overall Rating

    8.4 Excellent
    Based on 160 reviews
    • 9.5 "Wonderful beach."
      8.9 "89% appreciated the clean beach."
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 7.4 "Tasty food."
    • 7.4 "Good amenities."
      8.7 "87% found the grounds to be nice."
    • 5.9 "Rooms are ok."
    • 5.9 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
    • 4.8 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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