Hard Rock Hotel Cancun

Hard Rock Hotel Cancun

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo, Mexico
+52 998 881 3600
$324
Cheapest

rate per night

8.2
Great

based on 51 reviews

Hard Rock Hotel Cancun
Fri 1/21
Sat 1/22
ProviderNightly total
travelup$324
Snaptravel$327
123Milhas$332

About Hard Rock Hotel Cancun

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi and Breakfast for free

This cosy resort is located in Hotel Zone, and offers a Jacuzzi, an all-inclusive meal plan and an outdoor pool. Its premium facilities include a sauna and a gym.

Hard Rock Hotel Cancun All Inclusive has been recently refurbished and features body treatments, a beauty centre and facial treatments. Younger members of the family will enjoy their stay as there is an in-house games room and a kids club available. Those staying at the property can also enjoy kayaking, miniature golf and snorkeling.

The rooms are air conditioned and offer a mini bar.

Hard Rock Hotel Cancun All Inclusive's restaurants, Zen and Ciao, serve guests dinner each night. After sightseeing in the local area, guests can return for a refreshing drink at the in-house bar, then enjoy dinner at Ipanema or The Market.

The resort is within walking distance of Spa at The Royal Sands. Hard Rock Cafe Cancun, Petempich Bay and Iberostar Cancun Golf Course are a 10-minute drive away.

Photos of Hard Rock Hotel Cancun

Rooms available at Hard Rock Hotel Cancun

Fri 1/21
Sat 1/22
Show deals with
Luxury Rooms($494 - $826)
Luxury room
bed type unknown
bed type unknown
FINDHOTEL

$494/night

$494 totalFINDHOTEL
bed type unknown
bed type unknown
KAYAK

$518/night

$518 totalKAYAK
bed type unknown
bed type unknown
Stayforlong

$600/night

$600 totalStayforlong
King Rooms($359 - $967)
King room
bed type unknown
bed type unknown
Pricetravel

$359/night

$359 totalPricetravel
bed type unknown
bed type unknown
123Milhas

$482/night

$482 total123Milhas
bed type unknown
bed type unknown
KAYAK

$580/night

$580 totalKAYAK
Standard Rooms($398 - $736)
Standard room
bed type unknown
bed type unknown
KAYAK

$398/night

$398 totalKAYAK
bed type unknown
bed type unknown
Snaptravel

$411/night

$411 totalSnaptravel
bed type unknown
bed type unknown
Priceline

$436/night

$436 totalPriceline
Deluxe Rooms($324 - $668)
Deluxe room
bed type unknown
bed type unknown
travelup

$324/night

$324 totaltravelup
bed type unknown
bed type unknown
Snaptravel

$327/night

$327 totalSnaptravel
bed type unknown
bed type unknown
123Milhas

$332/night

$332 total123Milhas

Amenities at Hard Rock Hotel Cancun

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Business center
  • TV
  • Cable or satellite TV
  • Child pool

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Wedding services
  • Ticket service
  • Business center
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24hr front desk

Things to do

  • Basketball court
  • Gift shop
  • Shops (on site)
  • Game room
  • Golf
  • Evening entertainment
  • Pool table

Accessibility and suitability

  • Increased accessibility
  • Elevator
  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Designated smoking area

Dining

  • Minibar
  • Breakfast included
  • Restaurant
  • Refrigerator
  • Coffee machine
  • Dining area

Health and safety

  • Daily housekeeping
  • Housekeeping
  • Enhanced cleaning
  • Safe
  • Disinfection of high-touch surfaces

Family friendly

  • Kid-friendly
  • Child pool
  • Kids' club
  • Babysitting/child services (surcharge)
  • Complimentary breakfast

Basics

  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Air-conditioned

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Garden

Fitness

  • Fitness room
  • Aerobics
  • Fitness center
  • Tennis

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)

Media and entertainment

  • Cable or satellite TV
  • TV

Bathroom

  • Hairdryer
  • Bathrobe

Laundry

  • Laundry service

Workspace

  • Computer use available

General

  • Telephone

Reviews of Hard Rock Hotel Cancun

8.2
GreatBased on 51 verified guest reviews
6.1Solo
8.6Families
9.3Couples
9.1Friends

Pros +
Cons -

Time of Year:
Show reviews that mention
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Newest first
A
4.8 Mediocre
Pros:I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Cons:I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.
G
9.1 Excellent
Pros:Wonderful service! many restaurant options within the hotel, entertainment at the pool, drinks at all times, nightclubs inside the hotel ... many entertainment options.
Cons:The main negative point is the smell of the bathroom drain. I stayed in a room on the 10th floor and decided to stay another day so they stay me on the 5th floor the smell is very unpleasant ... you have to take a shower and something by plugging the drain so that the odor does not go to the room. My friends were staying on the 3rd floor the odor was even worse!
A
8.0 Great
Pros:Friendly stay all inclusive w 24 hour room service
Cons:The fact that we were told ocean view but not guaranteed ... the extra 30% charged for services with resort points
R
10.0 Excellent
Pros:This all inclusive hotel offers everything. From your type of pillow you want to sleep on, if you want aromatherapy in the room, 4 types of liquor and mixers in room, to several dining options available on site. You literally never have to leave the resort unless you want to explore. I thought that with unlimited alcohol included that it would be crawling with drunk people, but everyone was the right type of pleasantly buzzed or totally sober. No puking anywhere that I saw. The staff had exceptional service that I have not found anywhere else. While you don't have to leave the hotel if you don't want to, there are lots of tours and excursions that you probably should look into if you have never visited the area before, and I definitely recommend a night out to It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.
Cons:It can be loud, and if you like your sleep, I recommend a room with the lagoon view for a quieter atmosphere.
A
10.0 Excellent
Pros:Food, spa and pool
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Location

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancún, Quintana Roo

What's nearby

  • Kukulcan Plaza0.9 mi
  • Playa Marlin1.1 mi
  • Museo Maya de Cancun1.3 mi
  • Acuario Interactivo1.4 mi
  • Playa Delfines2.1 mi
  • El Rey Ruins2.1 mi
  • Playa Chac Mool3 mi
  • Cancun Golf Club at Pok Ta Pok3.2 mi
  • Forum Beach3.4 mi
  • Playa Tortugas3.5 mi
  • Playa Caracol3.6 mi
  • Delphinus Punta Cancún3.7 mi
Take a Luxury Family-Friendly Vacation in CancunErica Shaw

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

FAQs when booking at Hard Rock Hotel Cancun

  • In addition to basketball and volleyball courts, the Hard Rock Hotel Cancun has billiards and ping pong tables that are located throughout the hotel’s property. Guests can also partake in fitness classes for free, with some examples including yoga, Pilates, spinning, and muscle strengthening courses that focus on abs and glutes. Additionally, there are several trails that are ideal to go for a walk, jog, or bike ride.

  • The Hard Rock Hotel Cancun has the Hard Rock Roxity Kids Club, a fun play area where children can make friends, partake in activities and games, do arts and crafts, and play music. The club often hosts themed days, with an example being the Battle of the Bands, where kids can play games such as Guitar Hero, and participate in both karaoke competitions and a talent show. Guests can also purchase playtime packages that average at around 5,480 MXN (288 USD) per child, with amenities including babysitting, a toy kit, and complimentary gifts, such as a waterproof camera.

  • For those that enjoy music, make sure to rent one of the 20 Fender guitars that are offered at the Hard Rock Hotel Cancun. The guitar of your choice will be directly delivered to your hotel room along with a pair of headphones, and you can watch video lessons on your room’s television to learn how to play some new songs. There are also a series of playlists that you can listen to and play along with from the sound system in your room, and a variety of genres and artists are offered.

  • If you will be flying into Cancun International Airport, the easiest way to travel to the Hard Rock Hotel Cancun will be by renting a car, taking a taxi from the airport, or booking a private transportation service. Depending on which route you will be taking, the drive should only be 15 to 20m. If you plan on taking a taxi from outside of the airport’s Arrivals terminal, the fare will be around 575 MXN (approximately 30 USD), while a private transportation service will be closer to 765 MXN (approximately 40 USD) each way.

  • Planning on celebrating your honeymoon at the Hard Rock Hotel Cancun? If you request the complimentary honeymoon package within 48h before arriving at the hotel, you will be provided with several free amenities, including a small cake, a bottle of sparkling wine, a private and romantic honeymoon dinner, and in-room breakfast during your stay. There are also several other honeymoon packages that are offered for an additional fee, and they provide extra perks like chocolate-covered strawberries, matching honeymoon t-shirts, bathrobes, slippers, a complimentary excursion for two, and a couple’s massage at the Rock Spa. (Prices checked 09/05/19).

  • Hard Rock Hotel Cancun is located at Blvd Kukulcan KM 14.5, Hotel Zone in Hotel Zone, 5.9 miles from the center of Cancún. Kukulcan Plaza is the closest landmark to Hard Rock Hotel Cancun.

  • Check-in time is 4:00 PM and check-out time is 11:00 AM at Hard Rock Hotel Cancun.

  • Yes, Hard Rock Hotel Cancun offers free Wi-Fi.

  • No, Hard Rock Hotel Cancun does not offer free parking.

  • No, Hard Rock Hotel Cancun does not offer free airport shuttle service.

  • Hard Rock Hotel Cancun is 7.8 miles from Cancún. Hard Rock Hotel Cancun is 40.9 miles from Cozumel.

  • No, pets are not allowed at Hard Rock Hotel Cancun.

  • Yes, Hard Rock Hotel Cancun has a pool onsite.

Nearby hotels and places to stay

Good to know

Value for money

8.3

Distance to city center

5.9 mi

Location rating

9.3

Nearest Airport

Cancún

Distance to airport

7.8 mi