Overview

Hard Rock Hotel Cancun

Blvd Kukulcan KM 14.5, Hotel Zone, 77500 Cancun, QR, Mexico
+52 998 881 3600

$419+

Overall guest ratings

9.0/10 Excellent
Based on 1,314 reviews

Review highlights

  • 9.2
  • 9.0
  • 9.0
  • 5.5

Good to know

  • Professional service
  • Friendly atmosphere
  • Recreation staff is nice
  • Friendly service

Nearby

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    About

    Nestled on the beach, this Avenida Kukulkan resort is within 3 mi (5 km) of Ballenas Beach, La Isla Shopping Mall, and Delfines Beach. El Rey Ruins is 2.2 mi (3.5 km) away.

    More hotel details about Hard Rock Hotel Cancun

    Hard Rock Hotel Cancun Prices:

    $419 - $730 (Based on average prices for a Standard Room)

    Hard Rock Hotel Cancun Rooms:

    601 rooms

    Other names used to reference this hotel:

    • Hard Rock Hotel Cancun CUN
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    Expedia

    Amenities

    • Parking
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Babysitting or child care
    • Business center
    • Car rental
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Kid-friendly
    • Concierge service
    • Child pool
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Free valet parking
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews of Hard Rock Hotel Cancun

    Overall Rating

    9.0 Excellent
    Based on 1,314 reviews
    • 9.2 "Terrific location."
      7.8 "78% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 9.0 "Excellent pool."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      8.5 "85% thought the service was very professional."
      9.0 "90% were happy with the room service."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.4 "Food is delicious."
      8.4 "84% loved the menu selection."
      7.5 "75% enjoyed the fish/seafood dishes."
    • 8.1 "Breakfast is good."
    • 5.5 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 4.9 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
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    Overall Rating

    8.9 Excellent
    Based on 538 reviews
    • 9.0 "Terrific location."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.7 "87% said the recreation staff was great."
    • 8.4 "Food is delicious."
    • 7.0 "Good amenities."
    • 6.9 "Average value."
    • 6.8 "Rooms are ok."
    • 6.6 "Bar is ok."
    • 4.8 "Not very comfortable."
    View all review categories

    Overall Rating

    8.6 Excellent
    Based on 775 reviews
    • 8.8 "Location is great."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.7 "87% said the recreation staff was great."
      8.6 "86% thought the service was very professional."
    • 8.2 "Food is delicious."
    • 8.0 "Vibe was good."
      8.6 "86% enjoyed the friendly atmosphere."
    • 6.8 "Rooms are ok."
    • 4.3 "Not very comfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Professional service"
    "Friendly atmosphere"
    "Recreation staff is nice"
    "Friendly service"
    data provided by TrustYou

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