Services and conveniences
Things to do
Outdoor
Basics
Parking and transportation
General
Pool and spa
Accessibility and suitability
Bathroom
Laundry
Dining
Health and safety
Family friendly
Media and entertainment
Workspace
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The high season is in December, offering a great time to enjoy the breathtaking ocean view and well-maintained property.
How is the cleanliness of the hotel?
The property is clean and well-maintained, ensuring a pleasant stay for all guests.
Is parking available at the hotel?
Yes, the hotel offers parking and is conveniently close to boats going to Isla Mujeres.
What can I expect from the food quality at the hotel?
The buffet food and bar are rated 4 out of 10 and 5 out of 10 respectively, but there are little stores outside for additional dining options.
How is the customer service at the hotel?
Half of the employees are nice, and the reception service is good, ensuring a pleasant and helpful experience during your stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Request a Room Away from the Dock Entrance
Some guests mentioned that rooms near the dock entrance experienced a lot of foot traffic during the day, which could be disruptive.
Consider Visiting in December
The hotel's high season is in December, which could offer a livelier atmosphere and more activities.
Explore Nearby Attractions
The hotel is conveniently located near various attractions such as Parroquia de Cristo Resucitado, Torre Escenica, and Playa Langosta, providing plenty of options for exploration.
Be Mindful of Low Season in August
If you prefer a quieter experience, consider visiting during the low season in August.
Check Room Amenities
Some guests reported issues with the cleanliness of bed sheets and the presence of roaches, so it's advisable to check the room thoroughly upon arrival.
Be Aware of Additional Fees
Some guests mentioned extra fees for tourist environmental charges, so it's recommended to clarify any additional costs before booking.
Enjoy the Ocean View
Several guests praised the breathtaking ocean views, so consider requesting a room with an ocean view for a more enjoyable stay.
Language Consideration
English may not be widely spoken, so having a translation app or basic knowledge of Spanish could be helpful for communication.
Verify Dining Options
While the hotel has a restaurant and coffee shop, some guests found the food to be poor, so it's advisable to explore dining options in the nearby area.
Plan for Babysitting Services
If traveling with children, take advantage of the hotel's babysitting or child care services for some adult time.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | May |
|---|---|
High season | December |
Average price (weeknight) | $57 |
Average price (weekend night) | $55 |
Value for money | 7.1 |
|---|---|
Distance to city center | 1.9 mi |
Nearest Airport | Cancun |
Distance to airport | 9.6 mi |