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Value for money
Distance to city center
Distance to airport
|"Beautiful and huge pool area!"||(in 19 reviews)|
|"Lovely hotel and nice staff"||(in 42 reviews)|
|"The renovated rooms were awesome."||(in 3 reviews)|
|"Parts of the hotel were under construction."||(in 6 reviews)|
Time of year
Show reviews that mention
|beach is beautiful||in 50 reviews|
|bed was very comfortable||in 21 reviews|
|construction noise||in 26 reviews|
|excellent food||in 33 reviews|
|excellent service||in 45 reviews|
|food and drinks||in 34 reviews|
|great view||in 40 reviews|
|hotel was very clean||in 77 reviews|
|huge room||in 12 reviews|
|italian restaurant||in 7 reviews|
|lobby bar||in 8 reviews|
|lounge chairs||in 4 reviews|
|pools||in 72 reviews|
|prices are comparable||in 13 reviews|
|property is beautiful||in 4 reviews|
|small annoyances||in 3 reviews|
|staff still very professional||in 130 reviews|
Everything was great. Awesome staff. Awesome food. Awesome service
Pool and Beach entrance smells like wet carpet.
I got descriminated
Service was really good
Best place to stay
I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never stayed in a place that catered to all our wants and needs in a very professional manner.
overall ambiance,friendly staff, great location.
JW Marriott Cancun Resort Spa provides guests with a range of upscale accommodations from which they can choose, along with amenities throughout the resort. The resort also features a convenient location for visiting many of the various sites and attractions in the Cancun area.
The hotel provides a host of different types of rooms for the guests. It has rooms with a single king bed, two doubles, along with several types of suites. Some of the amenities found within the rooms include pillowtop mattresses, comfortable linens, excellent views, high-speed Internet, a minibar, coffee and tea making facilities, LED TV, air conditioning, and more. It is possible to upgrade to a Club 91 room for complimentary food and beverages from the exclusive lounge.
Guests will also find a range of amenities on the property. Guests who are looking to stay fit can spend some time enjoying the on-site fitness center. It features cardiovascular equipment, along with free weights, free fitness classes, and separate saunas for men and women. The hotel also has pools for the guests to use. The on-site Mayan-inspired spa has a range of treatment packages, a steam room, and even a tennis court.
Guests can dine at the hotel, as well. It has a buffet breakfast, along with Sedona Grill, Gustino Italian Grill, the Lobby Bar, Beachwalk, 750 Pizzeria, Mikado Japanese Teppan Yaki, Sasi Thai, Champions Sports Bar, Kasai, and La Capilla Argentina Steakhouse. Visitors will find other locations to dine in the vicinity, as well as places they can explore and enjoy.
based on 269 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at JW Marriott Cancun Resort & Spa
Does JW Marriott Cancun Resort & Spa have special cancellation policies due to coronavirus (COVID-19)?
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When is check-in time and check-out time at JW Marriott Cancun Resort & Spa?
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Does JW Marriott Cancun Resort & Spa offer free airport shuttle service?
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Reviews about JW Marriott Cancun Resort & Spa
Most Popular Landmarks
- Kukulcan Plaza 1 mi
- Playa Marlin 1.2 mi
- Museo Maya de Cancun 1.2 mi
- Acuario Interactivo 1.6 mi
- Playa Delfines 2 mi
- El Rey Ruins 2 mi