JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, 77500 Cancún, Quintana Roo, Mexico
+52 998 848 9600

Cheapest
rate per night

8.9

Excellent
based on 269 reviews
JW Marriott Cancun Resort & Spa - Cancún, Quintana Roo, Mexico
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
KAYAK $143
SnapTravel $146
KAYAK $155
KAYAK
SnapTravel
KAYAK

Good to know

Value for money

8.2

Distance to city center

6.0 mi

Location rating

9.1

Nearest Airport

Cancun

Distance to airport

7.7 mi

Rooms

Check-in
Check-out

Resort Rooms

$200+

Bed type
Provider
Nightly
King bed
$200 per night

Standard Rooms

$179+

Bed type
Provider
Nightly
Unknown
$179 per night
Unknown
$200 per night

Deluxe Rooms

$219+

Bed type
Provider
Nightly
Unknown
$219 per night

King Rooms

$155+

Bed type
Provider
Nightly
Unknown
$155 per night
Unknown
$160 per night
Unknown
$163 per night
Unknown
$173 per night
King bed
$175 per night
King bed
$176 per night
Unknown
$178 per night
King bed
$178 per night
Unknown
$178 per night
King bed
$179 per night
King bed
$179 per night
King bed
$179 per night
King bed
$179 per night
King bed
$179 per night
King bed
$179 per night
Unknown
$181 per night
King bed
$188 per night
Unknown
$190 per night
King bed
$191 per night
Unknown
$192 per night
King bed
$192 per night
King bed
$220 per night
Unknown
$232 per night
King bed
$266 per night
King bed
$273 per night

Double Rooms

$183+

Bed type
Provider
Nightly
King bed
$183 per night
Double bed
$188 per night
Double bed
$191 per night
Unknown
$191 per night
King bed
$194 per night
Unknown
$198 per night
Double bed
$199 per night
Unknown
$211 per night
Unknown
$225 per night
Unknown
$236 per night
Unknown
$241 per night
Double bed
$272 per night
King bed
$280 per night
Double bed
$310 per night

Reviews

Pros

Cons

Traveler rating

150
33
16
5
1

Time of year

Traveler type

Show reviews that mention

+
beach is beautiful in 50 reviews
bed was very comfortable in 21 reviews
construction noise in 26 reviews
excellent food in 33 reviews
excellent service in 45 reviews
food and drinks in 34 reviews
great view in 40 reviews
hotel was very clean in 77 reviews
huge room in 12 reviews
italian restaurant in 7 reviews
lobby bar in 8 reviews
lounge chairs in 4 reviews
pools in 72 reviews
prices are comparable in 13 reviews
property is beautiful in 4 reviews
small annoyances in 3 reviews
staff still very professional in 130 reviews
  • Excellent
    Dec 2017
    10.0

    Excellent

    Everything was great. Awesome staff. Awesome food. Awesome service

    Pool and Beach entrance smells like wet carpet.

  • Mediocre
    Apr 2016
    2.8

    I got descriminated

  • Excellent
    Jan 2016
    10.0

    Service was really good

  • Excellent
    Aug 2015
    10.0

    Best place to stay

    I loved staying here. All the staff that worked there were so friendly and nice. They knew our name by the second night. We felt important. The rooms were always clean & housekeeping was always keeping the room looking good and even came back at night to make sure we needed anymore towels or glasses. The waitstaff & bell boys were amazing. Anything we needed they got us it was amazing. I've never stayed in a place that catered to all our wants and needs in a very professional manner.

  • Good
    Jan 2015
    8.0

    overall ambiance,friendly staff, great location.

    None

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

JW Marriott Cancun Resort Spa provides guests with a range of upscale accommodations from which they can choose, along with amenities throughout the resort. The resort also features a convenient location for visiting many of the various sites and attractions in the Cancun area.

The hotel provides a host of different types of rooms for the guests. It has rooms with a single king bed, two doubles, along with several types of suites. Some of the amenities found within the rooms include pillowtop mattresses, comfortable linens, excellent views, high-speed Internet, a minibar, coffee and tea making facilities, LED TV, air conditioning, and more. It is possible to upgrade to a Club 91 room for complimentary food and beverages from the exclusive lounge.

Guests will also find a range of amenities on the property. Guests who are looking to stay fit can spend some time enjoying the on-site fitness center. It features cardiovascular equipment, along with free weights, free fitness classes, and separate saunas for men and women. The hotel also has pools for the guests to use. The on-site Mayan-inspired spa has a range of treatment packages, a steam room, and even a tennis court.

Guests can dine at the hotel, as well. It has a buffet breakfast, along with Sedona Grill, Gustino Italian Grill, the Lobby Bar, Beachwalk, 750 Pizzeria, Mikado Japanese Teppan Yaki, Sasi Thai, Champions Sports Bar, Kasai, and La Capilla Argentina Steakhouse. Visitors will find other locations to dine in the vicinity, as well as places they can explore and enjoy.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 269 reviews

9.3

Cleanliness

9.1

Comfort

8.9

Staff

8.2

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness center
Free Wi-Fi
Increased accessibility
ATM on-site
Business center
Car rental
Concierge service
Currency exchange on-site
Gift shop
Laundry facilities
Laundry service
Meeting/Banquet facilities
Room service
Smoke alarms
Beach access
Game room
Hot tub
Indoor pool
Outdoor pool
Snorkeling
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24hr front desk
Sauna
Airport shuttle (surcharge)
Free parking
Private beach
Storage available
Terrace/Patio
Towels
Elevator
Massage
Additional toilet
Alarm clock
Balcony
Bathtub
Body soap
Breakfast in the room
Carpeted
CD player
Chapel/shrine
Clothes rack
Conditioner
Desk
Dining area
Dining table
Dressing room
Executive lounge access
Flat-screen TV
Free toiletries
Hypoallergenic
Newspapers
Private bathroom
Private check-in/check-out
Private parking
Radio
Safety deposit box
Sea view
Seating area
Secured parking
Shampoo
Shower
Slippers
Sofa
Sofa bed
Soundproofing
Spa bath
Tea/coffee maker
Telephone
Tile/marble floor
Toilet
Toilet paper
Trash cans
Tumble dryer
TV
Upper floors accessible by elevator
Valet parking
VIP room facilities
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Hammam (Turkish bath)
Ironing service
Mini-market on site
Packed lunches
Shoeshine
Shops (on site)
Special diet menus (on request)
Tour desk
Wake-up service
Diving
Kids' club
Pay-per-view channels
Water sport facilities (on site)
Bathrobe
Garden
Shuttle service (additional charge)
Spa and wellness center
Physical distancing in dining areas
Physical distancing rules
Fitness classes
Hand sanitizer in guest accommodation and key areas
Kids' pool
Use of cleaning chemicals that are effective against coronavirus
Guest accommodation is disinfected between stays
Staff follow all safety protocols as directed by local authorities
Spa
Child pool
Coffee shop
Safe
Babysitting/child services (surcharge)
Free Internet
Pets not allowed
Steam room
Free valet parking
Wedding services
Outdoor tennis
Rooftop
Cribs available
Scuba diving
Designated smoking area

FAQs when booking at JW Marriott Cancun Resort & Spa

Does JW Marriott Cancun Resort & Spa have special cancellation policies due to coronavirus (COVID-19)?

Where is JW Marriott Cancun Resort & Spa located?

When is check-in time and check-out time at JW Marriott Cancun Resort & Spa?

Does JW Marriott Cancun Resort & Spa offer free Wi-Fi?

Does JW Marriott Cancun Resort & Spa offer free parking?

Does JW Marriott Cancun Resort & Spa offer free airport shuttle service?

How far is JW Marriott Cancun Resort & Spa from the airport?

Can you bring pets to JW Marriott Cancun Resort & Spa?

Does JW Marriott Cancun Resort & Spa have a pool?

Photos

All Photos (28)
Bedroom (3)
Bar (1)
Pool (3)
Lobby (2)

Location

Most Popular Landmarks

  • Kukulcan Plaza 1 mi
  • Playa Marlin 1.2 mi
  • Museo Maya de Cancun 1.2 mi
  • Acuario Interactivo 1.6 mi
  • Playa Delfines 2 mi
  • El Rey Ruins 2 mi

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Hotels North America Mexico Quintana Roo Cancún JW Marriott Cancun Resort & Spa