JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa - Cancun - Building

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JW Marriott Cancun Resort & Spa - Cancun - Bedroom

Provided by Leonardo

JW Marriott Cancun Resort & Spa - Cancun - Living room

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JW Marriott Cancun Resort & Spa - Cancun - Business center

Provided by Leonardo

Provided by Jetsetter

Provided by Leonardo

JW Marriott Cancun Resort & Spa - Cancun

Provided by Jetsetter

Amenities

24 hour front desk

Air-conditioned

ATM on-site

Car rental

Babysitting/child services (surcharge)

Bar/Lounge

Business center

Child pool

Concierge service

Cribs available

Currency exchange on-site

Express check out

Fitness center

Game room

Gift shop

Hot tub

Internet

Indoor pool

Laundry facilities

Laundry service

Meeting/Banquet facilities

Pets not allowed

No smoking

Outdoor pool

Free parking

Private beach

Wheelchair accessible

Restaurant

Room service

Safe

Beauty salon

Sauna

Designated smoking area

Spa

Steam room

Storage available

Tennis

Wedding services

WiFi (surcharge)

Location

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Overall Review Rating (Overall user rating out of 879 reviews)

7.2

Good

Location: 89% Location is great.

Wellness Area: 88% Very nice wellness & sports facilities.

Service: 83% Great service.

Food: 76% Tasty food.

Room: 74% Nice rooms.

Internet: 58% Internet is average.

Price: 47% Price is too high.

Good to Know

Good restaurants & bars in the area
Great pool
Nice balcony

Good fitness area
Guests recommend this as a luxury hotel.
Guests consider it an awesome beach hotel.

Recent Reviews

Newest to oldest

Good 8.0

Posted by Anonymous, Jan 28 2015

overall ambiance,friendly staff, great location.

None

overall ambiance,friendly staff, great location.

None

Good 6.8

Posted by Anonymous, Oct 22 2014

The view and size of the room was very nice.

The service. Also some policies were not shared with me that became an issue. Didn't feel the warm welcome and quality of service I felt at other places I have stayed in that area. Overall disappointed.

The view and size of the room was very nice.

"Family-friendly beachfront tower in the heart of Cancún's hotel zone, with an unprecedented level of service for a resort of its size. A swank beachside hotel, with glittering sea views from guest rooms. The 35,000-square-foot spa is the perfect antidote to Mayan-ruin outings. Room to Book: Odd-numbered rooms on the 12th floor, for the most idyllic Caribbean views. Insider Tip: Order Chef Richard Silverster's gamberoni e capellini (pasta with king prawns) at Gustino's restaurant." read more on Travel + Leisure

"At the AAA Five Diamond JW Marriott Cancún Resort and Spa, home comforts are plentiful. There’s an enormous adults-only spa specializing in Mayan treatments, four pools (one infinity) and a white sand beach to cool idle sunbathers, and three restaurants offering top-notch international fare. But aside from these amenities, the resort’s best perk is its turquoise and jade backdrop: the sparkling Caribbean Sea framed by the large private balcony off each room and suite.The 14-story JW Marriott Cancún Resort and Spa is all about the..." read more on Jetsetter

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