Good to know
|Distance to city center||5.4 mi|
|Distance to airport||8.8 mi|
Time of year
Show reviews that mention
|beautiful resort||in 4 reviews|
|causing long||in 7 reviews|
|food was amazing||in 97 reviews|
|friendly hotel||in 34 reviews|
|great beach||in 24 reviews|
|great service||in 24 reviews|
|hotel facilities||in 37 reviews|
|included in the cost||in 8 reviews|
|lesser extent||in 2 reviews|
|long time||in 20 reviews|
|mb||in 9 reviews|
|needs to be updated||in 11 reviews|
|nice and room||in 30 reviews|
|noisy night||in 11 reviews|
|numerous emails||in 3 reviews|
|pool area||in 31 reviews|
|restaurants||in 25 reviews|
|spa was amazing||in 17 reviews|
|staff was great||in 96 reviews|
Everything was beyond amazing. The atmosphere wows you the minute you step into the lobby to check-in. Jazmin & Donny made me feel truly special & cared for with drinks & accommodations right away! The location was amazing (rights across from a mall so convenient) & the resort itself has something for everyone ! The food/ drinks & top notch service could not be beat ! Never without a drink or activity at hand. We will absolutely be returning :)
Only complaint - the vacation rewards presentation (it’s optional) . Took up a good chunk of our last morning even though we were repeatedly told it would only be 30 minutes. Don’t agree to one if you’re not looking to invest money - beware .
Amazing trip. This resort goes the extra mile. The little things that make it exceptional. My only recommendation is that they have more than 1 restaurant choice for breakfast than the buffet. There are many restaurants to choose from for lunch and dinner, adding breakfast would be the one addition to make this resort the very BEST. Otherwise, facility was clean, convenient, impeccable service, cabanas are very worth the price. Comes with 20 min foot massage, omg!!! Also bathroom products are better than any other resorts. Molton Brown!! They just go the extra mile-live AQUA!!!
Only 1 breakfast restaurant choice
-*** Staff are kind, except the ones who are trying to sell you extra vacation packages -*** Pool was nice and relaxing
-*** They try to sell you vacation packages. Several times we went to the lobby to ask general questions about tours, restaurants, etc, but they told us we have to participate in a 45 minutes Sales event during our stay. This is awful for a 5 star hotel that every time guests are asking concierge related questions, they force us to sit in 45 minute presentation regarding some sort of vacation property Sales event. This has to change!!!!! (we were even scared to go to lobby to ask more questions because if they find you, they will not let you go at all. -*** Not much variation in food, restaurants on site are mostly closed due to their schedule or repair. -*** Restaurant schedule they gave us was different than actual schedule. -*** Rooms are so noisy and walls are thin. You can hear conversations of the next door room. -*** Shower would be very low pressure, sometimes you have to wait a few minutes for the water to come back up.
Super well located, clean and the food was great!
The sushi station was delish, but it could be faster in the service.
Beautiful hotel and grounds. Great food and employees.
No complaint at all.
Nestled on the beach, this Zona Hotelera hotel is just steps from Tequila Museum and Cancun Interactive Aquarium. La Isla Shopping Mall and Aquaworld are also within 2 mi (3 km).
based on 2,976 reviews
Things to Know
- Nice building
- Friendly service
- Great view
- Great shopping
Policies vary by room type and provider.
Reviews about Live Aqua Beach Resort Cancun
Most Popular Landmarks
- Acuario Interactivo 364 yd
- Playa Marlin 0.3 mi
- Kukulcan Plaza 0.4 mi
- Playa Chac Mool 1.7 mi
- Cancun Golf Club at Pok Ta Pok 1.9 mi
- Forum Beach 2.1 mi
|Playa Del Carmen||39.3 mi|