Basics
Services and conveniences
Bathroom
Dining
General
Accessibility and suitability
Parking and transportation
Media and entertainment
Family friendly
Laundry
Bedroom
Outdoor
Workspace
Health and safety
Fitness
Pool
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a variety of amenities, including a fitness center, outdoor pool, and a business center for added convenience.
Is there free parking available at the hotel?
Yes, the hotel offers free parking on site, making it convenient for guests with their own vehicles.
What can guests expect from the hotel's restaurant?
The hotel's restaurant offers delicious food and a variety of dining options, including room service, a snack bar, and a bar/lounge.
How is the cleanliness of the hotel maintained?
The hotel ensures cleanliness by providing daily housekeeping, sanitizing guest accommodations between stays, and using effective cleaning chemicals against coronavirus.
When is the best time to visit the hotel?
The high season is in October, offering an excellent time to experience the hotel's modern amenities and convenient location near the airport.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Booking a Junior Suite
Guests found the junior suites to be very spacious and comfortable, providing a luxurious stay experience.
Take Advantage of the Free Airport Shuttle
The hotel offers a free airport shuttle, which is convenient for guests arriving or departing from the airport. However, it's advisable to confirm the shuttle service in advance to avoid any inconvenience.
Explore the Nearby Mall
The hotel's proximity to a large mall with a food court was highlighted as a plus point by guests, providing additional dining and shopping options.
Be Mindful of Room Cleanliness
While many guests praised the cleanliness of the rooms, some mentioned issues such as dirty sheets and mold in the bathroom. It's advisable to check the room thoroughly upon arrival and report any cleanliness concerns to the staff.
Consider Room Service
Guests appreciated the quality of the room service food, making it a convenient option for dining within the hotel.
Check for Room Amenities
Some guests mentioned that certain amenities, such as a baby bed or washer and dryer, were not available as expected. It's advisable to confirm the availability of specific amenities before arrival, especially if traveling with children or with specific needs.
Plan for Breakfast
While some guests enjoyed the breakfast, others found it to be crowded with limited food and slow replenishment. Planning for breakfast at off-peak times may enhance the dining experience.
Utilize the Fitness Center
The hotel offers a fitness center, providing an opportunity for guests to maintain their workout routines during their stay.
Consider the High Season
If planning a visit, it's worth noting that October is considered the high season, which may impact factors such as room availability and pricing.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
|---|---|
High season | February |
Average price (weeknight) | $96 |
Average price (weekend night) | $89 |
Value for money | 8.3 |
|---|---|
Distance to city center | 11.8 mi |
Nearest Airport | Cancun |
Distance to airport | 3.4 mi |