Located at one of the most popular tourist destinations in all of Mexico and just outside of Cancun, The Hotel Riu Palace Peninsula is situated on a stretch of beach and framed by lush, tropical plants and Clearwater. It has a number of options when it comes to accommodations and services as well as dining, thus making it a spot that can easily attend to the needs of a variety of tourists and travelers.
In terms of the general area, there is much to do and see. One can easily set up private charters, play a number of rounds of golf at any of the many country clubs of the area, visit historical landmarks, check out several museums, or simply enjoy local restaurants and shopping. The resort is accessible from the airport via complimentary shuttle or private transportation.
Hotel Riu Palace Peninsula has many different options when it comes to rooms and suites, as well as deluxe villas with exclusive services. Amenities throughout include things such as free Wi-Fi, access to the hotel's private beach, Maine restaurant and theme restaurant access, four separate swimming pools, a swim-up bar, a first-class spa, coffeemakers, deluxe bathtubs, and more.
Guests at Hotel Riu Palace Peninsula can also enjoy special rates at Puerto Cancun for golf, and this also includes green fee, shared golf carts, practice balls, and two bottles of water. The wellness spa has a massage room, beauty salon, gym, Jacuzzi, and sauna.
Basics
Things to do
Services and conveniences
Bathroom
Pool and spa
General
Dining
Outdoor
Media and entertainment
Accessibility and suitability
Family friendly
Laundry
Bedroom
Parking and transportation
Health and safety
Fitness
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
The hotel offers a wide variety of dining options, with a large buffet and several themed restaurants. However, some guests found the quality of the restaurants to be average and nothing extraordinary.
How are the hotel's cleanliness and hygiene standards?
The property is well-maintained and constantly cleaned throughout the day. However, some guests experienced issues with room cleanliness, such as uncleaned rooms and dirty sheets.
Are there any concerns about the hotel's food quality?
While the hotel offers a vast selection of food options, some guests found the food to be mediocre at times, with limited vegetarian options and watered-down drinks.
What are the highlights of the hotel's amenities?
The hotel boasts a beautiful beach, pool, and a first-class spa. Additionally, guests can enjoy free activities like kayaking and snorkeling on the beach.
When is the best time to visit the hotel?
The hotel is ideal for families and offers great activities for both kids and adults. However, it's important to note that the hotel tends to have noisy party events every couple of days.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Upgrading to a Villa
Guests spoke highly of the deluxe villas with exclusive services. If you're looking for a more luxurious experience, consider upgrading to one of these villas.
Take Advantage of Special Golf Rates
Guests can enjoy special rates at Puerto Cancun for golf, which includes green fees, shared golf carts, and practice balls. Golf enthusiasts should take advantage of this offer.
Download the Hotel App
Some guests missed out on restaurant/buffet times due to inaccurate leaflets. It's recommended to download the hotel app for the most up-to-date information on services and facilities.
Be Mindful of Noise Levels
Some guests mentioned encountering noisy environments, especially during parties. If you prefer a quieter atmosphere, it's advisable to check for any scheduled events during your stay.
Check Room Service Orders
A few guests reported issues with room service, including food quality and getting sick after consuming it. It's advisable to thoroughly check your room service orders before consuming them.
Consider Exploring Beyond the Hotel
While the hotel offers various activities, consider taking tours to diversify your vacation. This can provide a break from any noisy hotel events and offer a different experience.
Verify Inclusions at Check-in
Some guests experienced discrepancies with their bookings, such as unexpected additional charges. It's recommended to verify all inclusions and charges at the time of check-in to avoid any surprises.
Utilize the Hotel's Private Beach
The hotel offers access to a private beach, which was praised by many guests. Take advantage of this serene setting for a relaxing beach experience.
Plan Dining Reservations Strategically
As reservations for dinner time are on a first-come, first-serve basis, it's advisable to plan your dining times strategically to secure a table at the restaurants.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | March |
Average price (weeknight) | $395 |
Average price (weekend night) | $379 |
Value for money | 8.3 |
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Distance to city center | 3.6 mi |
Nearest Airport | Cancun |
Distance to airport | 9.8 mi |