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|Distance to city center||3.8 mi|
|Distance to airport||9.9 mi|
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Very friendly and helpful staff members. They made our stay very pleasent. Building and Equipment needs more maintainance the roomes were clean but just ok. The beds were good. Inside everything freshly painted. But the whole complex needs some substantial investment.
Not good enough maintained
I loved the service and the peacefulness of the place! Also the room was perfect with a great view
That my check in was alone because I came in late! So they left a note on the door let me know where my keys were which made me a little worried because many people could’ve seen this!
The staff is beyond exceptional! They were very friendly, accommodating and genuine. Loved the food choices, and the beach is just feet away. Enjoyed my experience here!
The rooms were not anything extraordinary. It rained a couple days we were here and the water leaked through the door, leaving hide puddles on our room. The size of the rooms are great but the amenities are mediocre.
Bar, Sushi and Location
Food poisoning, buffet food cold, waiters only asked me for my drink 4 out of 11 visits to the restaurants.Bed was hard made my back hurt. Four times had to call to get my AC fixed, not once did they offer to change my room or offer a discount, they never followed up. Also housekeeping comes by at 8 o'clock to try to clean your room.
Javier was great at Cielito restaurant... that's about it.
No towels available at check in, an "up graded" room with no walkway which means when it rained we had to walk through dirt and wet grass. The tiny room and bathroom, no clear tv channels. And the kicker at the end no one gave us an exit slip so when our ride showed up late to take us to the airport I had to run back to the lobby from the street to get the slip to be allowed off the property; we waited 4 hours in the lobby before leaving, someone could have mentioned that detail.
With a stay at Hotel Maya Caribe by Faranda in Cancun (Zona Hotelera), you'll be within a 5-minute drive of Tortuga Beach and Caracol Beach. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
based on 258 reviews
Things to Know
- Great view
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about Hotel Maya Caribe by Faranda
Most Popular Landmarks
- Playa Tortugas 301 yd
- Playa Langosta 0.7 mi
- Cancun Golf Club at Pok Ta Pok 0.8 mi
- Torre Escenica 1.1 mi
- Parroquia de Cristo Resucitado 1.3 mi
- Playa Caracol 1.6 mi
|Playa Del Carmen||41 mi|