The Royal Islander

The hotel offers a wide range of amenities including airport transfers, a private beach area with services, gardens and terraces, tennis courts, free bike rentals, water sports, a games room, a swimming pool area, spa services, a fitness center, a concierge desk, currency exchange, baggage hold, laundry services, a gift shop, and two trendy restaurants offering three meals daily.

The suites vary from one to two bathroom options, and all are furnished with a large and fully equipped kitchen, a dining area with room for up to six (or more), a living room with entertainment system, private balcony, free Wi-Fi, and large opulently appointed baths with luxury linens and toiletries. All rooms also have direct-dial phones, climate controls, and in-room safes.

The hotel is conveniently located near attractions such as the Mayan Museum, El Rey Mayan ruins, Luxury Avenue, La Isla Mall, Andres Quintana Roo Stadium, the Cancun Government Palace, and the Parque Las Palapas. Additionally, the San Miguelito Beach and Playa Delfines are steps away.

While the breakfast is highly praised, some guests have mentioned that the restaurant food was average, and they would prefer to dine elsewhere for dinner. Additionally, there have been comments about the high prices of lunch and dinner menu items.

The high season is in June, and the low season is in July. It's important to note that the hotel is closing in July, so visitors should plan their trips accordingly.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the lagoon comes highly recommended.

The hotel's proximity to attractions like the Mayan Museum, El Rey Mayan ruins, Luxury Avenue, and La Isla Mall makes it convenient for guests to explore the area. Consider planning visits to these nearby attractions during your stay.

Some guests noted that the rooms vary in terms of updates and maintenance. It may be beneficial to request a recently renovated room to ensure a more modern and comfortable stay.

The hotel offers a wide range of amenities, including a private beach area, tennis courts, water sports, a games room, and spa services. Guests are encouraged to make the most of these facilities during their stay.

Several guests mentioned encountering aggressive timeshare staff in the lobby. Visitors should be cautious and politely decline any offers if they are not interested.

Some guests mentioned that the hotel offers free bike rentals and a market inside the resort. Inquire about any special offers or complimentary services available during your stay.

While the hotel offers two restaurants, feedback on the food varied. Guests may want to explore dining options outside the hotel for a wider variety of choices.

A few guests reported issues with room fixtures and appliances. It may be helpful to check the functionality of amenities in the room upon arrival and promptly report any issues to the staff.

Guests noted that the hotel is somewhat isolated, requiring taxi rides to reach other areas. Planning for transportation and exploring nearby bus stands can help guests navigate the area more efficiently.

Some guests experienced poor internet connection during their stay. If reliable internet access is important, consider alternative arrangements for connectivity.