Creekside Villa

We felt comfortable the minute we walked in,and the fresh cookies just made it better. The breakfast was delicious. We did you use the family/ game room. Our teenage boys said the sofa sleeper was not very comfortable. We asked one of the young staff a couple of questions about how far it was to Lake Louse and about exchanging money and she tried to be helpful, but she was a bit off the mark in both cases.

Never had such wonderful staff

The rooms were a little unique with a sitting area downstairs and then a small upstairs area with the bed and some nightstands. That and the decorations (including a small electric fireplace) gave the room a very homey feel. The bed had a nice warm homemade quilt on it. The staff was nice. I was there late at night, after their office had closed. The staff called to ask, and when I said I would be late, they taped an envelope to the door with my stuff in it so that I could still get in just fine even though there was no one at the desk. The pillows weren't the most comfortabel. The breakfast was very ordinary continental fair, not even any eggs, just toast jam, fruit, and cereal. Normally I wouldn't complain because I can deal with those things. However, the hotel costs $150 per night before tax. If this were in an area that was not close to Banff, then you would expect better for $150/night. However I guess you're paying for the nice location. These are just minor things, the hotel was fine in general. I would stay there again.

The Delicious Breakfast, Friendliness of the Staff and the beautiful mountain scenery.