New Braunfels Hotels

New Braunfels Hotels

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Low Season February
High Season November
  Average price (weeknight): $98
  Average price (weekend night): $129

cheapest month to stay

54%

expected price decrease

most expensive time to stay

85%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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How much is a cheap hotel in New Braunfels?
KAYAK users have found double rooms in New Braunfels for as cheap as $45 in the last 3 days. The average price is $284.
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In the last 72 hours, users have found New Braunfels hotels for tonight for as low as $80. Users have also found 3-star hotels from $120 and 4-star hotels from $339.
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In the last 72 hours, users have found New Braunfels hotels for this weekend for as low as $89 per night. Users have also found 3-star hotels from $178 and 4-star hotels from $452.
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Best New Braunfels hotels

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Gruene Homestead Inn - New Braunfels - Building
1
9.6 Excellent (79 reviews)
Overview
With a stay at Gruene Homestead Inn in New Braunfels, you'll be within a 5-minute drive of Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort. Event facilities at this bed & breakfast consist of conference space and a meeting room. Free self parking is available onsite.
Overview Reviews
Situated in the heart of the Texas Hill Country, you’ll find the Homewood Suites by Hilton New Braunfels hotel. This new, extended stay hotel provides all the amenities you want and the service you deserve, as your home away from home. Spacious suites, free hot breakfast, and complimentary evening social Monday - Thursday are just some of the perks offered for a comfortable stay. Our hotel puts you close to all the exciting activities offered in New Braunfels including Schlitterbahn, Canyon Lake, Natural Bridge Caverns and the Guadalupe and Comal Rivers. After a fun-filled day, relax with our complimentary evening social* offered Monday through Thursday. Sleep soundly in your spacious one or two bedroom suite and wake up to our free hot breakfast served seven days a week. Each suite features a full kitchen, sofa bed and separate living and sleeping areas. Keep up with your workout routine in our fitness center. Unwind by the outdoor pool under the cabana or beneath the warm Texas sun. *Local and state laws apply.
7.1 Good
Pros: Pillows and bed was very comfortable
Cons: Very disappointed in shower. Took a shower late night and no hot water. Assuming it had ran out, got up in am to find out again and no hot water.
The Lamb's Rest Inn - New Braunfels - Bedroom
3
9.5 Excellent (73 reviews)
Overview
With a stay at The Lamb's Rest Inn in New Braunfels (Gruene), you'll be a 3-minute drive from Gruene Hall and 7 minutes from Schlitterbahn New Braunfels Waterpark and Resort. Featured amenities include coffee/tea in a common area, microwave in a common area, and refrigerator in a common area. Free self parking is available onsite.
Overview
With a stay at Gruene Mansion Inn Bed and Breakfast in New Braunfels (Gruene), you'll be steps from Gruene Hall and a 5-minute drive from Museum Of Texas Handmade Furniture. Free self parking is available onsite.
Gruene River Inn - New Braunfels - Building
5
9.5 Excellent (59 reviews)
Overview
With a stay at Gruene River Inn in New Braunfels (Gruene), you'll be within a 5-minute drive of Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort. Free self parking is available onsite.
T Bar M Camps & Retreats - New Braunfels
6
9.1 Excellent (371 reviews)
10.0 Excellent
Pros: Very friendly staffs. Nice and quiet get away. Very cleaned room. Close to nature. Extra nice touch was they were playing a movie at night in the park!
Cons: Not a thing.
8.2 Excellent
Pros: We enjoyed the spread out rural setting. We were greeted by 6 deer within 15 yards of the road as we entered the facility. The outdoor facilities like swimming pool, hot tub, miniature golf, and hiking trails are great if they are your cup of tea. T Bar M appears to focus on group events and has an atmosphere that is more casual than other 'resorts' that I have visited. The staff was very courteous and helpful. As we left, about 12 deer less than 10 yards from the road bid us farewell.
Cons: The facility is 2 stories and does not have an elevator - not a problem unless you have some mobility challenges. Also, there is no on site dining.
10.0 Excellent
Pros: Awesome facilities for adults and kids, great staff, scheduled activities, best of all they value your business and it shows.
Cons: Only negative is we had several rooms and the daily activities were not shared with all the rooms so improvement can be made with guest communication/information. But when we asked staff questions we got an immediate answer.
7.0 Good
Pros: like the natures trail and all the deer running aroung that was cool
Cons: rooms are outdated, feel cold and old. missing pictures on the wall that were obviously there.
6.8 Good
Pros: Property and layout, kitschy ambiance with cute cabins available. Front desk staff was warm and welcoming.
Cons: Bathroom floors in my room appeared to have very dirty grout, one of the first things I look to for the level of cleanliness - tainted my view of the cleanliness of the rest of the room. Otherwise would have enjoyed the location and would think it a perfect family reunion spot.
Gruene Cottages - New Braunfels - Building
7
9.7 Excellent (25 reviews)
Overview
With a stay at Gruene Cottages in New Braunfels (Gruene), you'll be a 1-minute drive from Gruene Hall and 7 minutes from Schlitterbahn New Braunfels Waterpark and Resort. Free self parking is available onsite.
Overview Reviews
This is the Newest Hotel in town with Complimentary Hot Breakfast, High Speed Internet, High Definitional Cabel TV in All rooms along with new amenities such as Microwave, Fridge, Iron and Board. Work out in our Complimentary Fitness room and then Relax at outdoor Pool and Seating Area. You can get all your work completed in business center with Copy and Fax Machine. Complimentary Hot Breakfast and High Speed Internet.
10.0 Excellent
Pros: Super nice staff, very clean and new hotel. Comfortable beds, the suite we had was large and comfortable. Will definitely stay here again!
Overview
Located in New Braunfels, Kuebler Waldrip Haus Bed and Breakfast is in the entertainment district, within a 10-minute drive of Gruene Hall and Schlitterbahn New Braunfels Waterpark and Resort. Featured amenities include a computer station, multilingual staff, and a library. Free self parking is available onsite.
Overview Reviews
Nestled along the banks of Guadalupe River, Courtyard New Braunfels River Village is just seconds away from a plethora of adventurous attractions. Race down thrilling waterslides at Schlitterbahn® New Braunfels, explore the legendary landmarks of the Gruene Historic District or simply float down the Comal River. After an action-packed day in New Braunfels, seek the comfort of our spacious hotel rooms and suites featuring modern décor, complimentary high-speed Wi-Fi, Texas-sized ergonomic workstations and plush bedding topped with plump pillows and cozy duvets. As the sun sets, pull out your bottle of wine from the mini-refrigerator and wind down the evening on your room's private balcony. In the morning, stop by The Bistro for a made-to-order breakfast and an energizing cup of Starbucks® coffee or grab your favorite snack from The Market. Whether you're in town for business or leisure, thrill seekers and handshakers alike will delight in a refreshing stay at Courtyard New Braunfels River Village.
10.0 Excellent
Pros: Great hotel !!!
9.6 Excellent
Pros: We enjoyed sitting out back, looking at the river. Only thing that would have been better, would have been drink service.
Cons: Nothing
9.6 Excellent
Pros: Great location. We were within 5 miles to several family friendly venues. Kids loved Alamo Drafthouse being right across the interstate from the Hotel. Staff was very friendly and hotel was very clean. The pool was great and you could kayak in the river right at the hotel. We will stay here again. Loved it.
9.7 Excellent
Pros: Armand did a great job. And so did the staff.
Old Mill Resort - New Braunfels - Building
11
9.7 Excellent (20 reviews)
Overview
With a stay at Old Mill Resort in New Braunfels (Gruene), you'll be a 2-minute drive from Gruene Hall and 5 minutes from Schlitterbahn New Braunfels Waterpark and Resort. Featured amenities include complimentary newspapers in the lobby and laundry facilities. Free self parking is available onsite.
Overview Reviews
Welcome to the most modern hotel in New Braunfels, Texas. Conveniently located right off I-35, the hotel is easily accessible to HWY 46 and Loop 337. Perfectly positioned at 20 minutes from North of San Antonio's Loop 1604 and IH 35, the Holiday Inn Express & Suites New Braunfels is the perfect choice for business or leisure travel. Stay with us in the heart of the Texas Hill Country. You'll be greeted with its citizens warm charm and city's historic flair. Plentiful with attractions: the Guadalupe River, Stars and Stripes Drive Inn, Tanger Outlet Mall, The Bandit Golf Club, and Gruene Historical District, fine dining, and excellent night life. The Holiday Inn Express & Suites New Braunfels is minutes from the celebrated Schlitterbahn, the World’s Best Waterpark, with over 70 acres of family fun, thrilling adventures and relaxation. If your trip is business-oriented you'll appreciate our Holiday Inn Express & Suites New Braunfels hotel's proximity to major companies like Continental AG, Caterpillar, Tyson, Royal Dutch Shell, Caterpillar, Royal Philips Electronics, General Electric, Christus Santa Rosa Hospital New Braunfels and Resolute Hospital. Our hotel features an inspired design with distinctive guestrooms all with basic amenities, free Wi-Fi, free full hot breakfast, business center, guest laundry, fitness center, outdoor pool and a meeting room to accommodate up to 12 people. Make your reservations at the Holiday Inn Express & Suites New Braunfels today!
10.0 Excellent
Pros: New clean very clean comfortable beds.
10.0 Excellent
Pros: The room was large and the king size bed so comfortable. Outstanding breakfast. Many item to choose from.
10.0 Excellent
Pros: Modern. Clean and the room had all amenities. I didn't use the gym but checked it out - very spacious, and fully equipped.
Cons: No
10.0 Excellent
Pros: Beautiful clean, modern hotel with an incredible breakfast. Staff was great!
10.0 Excellent
Pros: New, modern, every amenity available in room. Great location.
Cons: NA
10.0 Excellent
Pros: Good location, great service.
3.0 Mediocre
Pros: Breakfast
Cons: The pool was closed, and apparently has been for some time. We specifically booked this hotel for the amenities. Customer service was not great either.
7.0 Good
Pros: The pool was nice and the breakfast was good.
Cons: 1 of 2 elevators were out making long wait times to go up and down from the room.
9.0 Excellent
Pros: Only issue was the AC, it only cooled to about 73-75 and we are use to 68 or lower at home so it was hot. They did offer to switch room for us so I will give credit for that.
Cons: THe staff was upbeat and fun. They cleaning service was prompt and hard working
8.0 Excellent
Pros: Like the nice outside pool area. Staff was friendly and accommodating.
Cons: Pancake machine not working for breakfast.
10.0 Excellent
Pros: Very nice place enjoy my stay I'm happy with that
Cons: The pool was too small and the pool was closed due too main
10.0 Excellent
Pros: Clean and beds slept great. All staff were friendly and helpful
Cons: No
Hilton Garden Inn New Braunfels - New Braunfels - Building
13
8.7 Excellent (581 reviews)
Overview Reviews
New Braunfels which translated from German, which means brown rock, is the ideal place to find the Hilton Garden Inn. Quietly nestled in the middle of the tranquil community of New Braunfels which replicates the spirit of the German culture in the heart of Texas. Located just off Interstate 35 between Austin and San Antonio just south of San Marcos and Texas State University, the hotel exhibits the latest in technology as well as a trendy relaxed environment. The Guadalupe and the Comal River run gently through the area offering a peaceful backdrop to both the business traveler as well as the fun seeker on vacation. Hilton Garden Inn embodies innovative business requirements as well as the doorway to over the top fun. World class Schlitterbahn Waterpark Resort is just a few minutes away with marathon shopping available at both Prime and Tanger Outlet Malls located a couple miles north on Interstate 35. High speed internet will keep you connected wherever you go, in the guestrooms as well as all public areas. Catch up on your laptop in the luxury of the lobby in front of the majestic fireplace. The Great American Grill and the Lobby Lounge both offer an array of food and drink to keep you satisfied. Menu items include traditional American favorites as well as some local recipes displaying both German and Texan flair. Abundant greenery with native rock and plants enfold the courtyard area which features a crystal clear blue pool. Flexible meeting space is available for groups ranging from ten people to one hundred and the Hilton Garden Inn on site staff is fully trained and certified to ensure your event is a hassle free success. The Hilton Garden Inn New Braunfels is in the right location with the right amenities at the right price.
7.7 Good
Pros: Rooms were clean, staff was nice..
Cons: The breakfast buffet charged my card 2 times. Once for the cost of breakfast totaling 49.95 and they also charged my card an additional 495.95 and failed to tell me they made a mistake. Now I am trying to get the money back from the hotel.
10.0 Excellent
Pros: The staff was deligtful.
5.7 Okay
Pros: Clean rooms, decent facilities
Cons: Room smelled like smoke
9.7 Excellent
Pros: Within munutes of caling front desk to report clogged sink, maintenance was ar at our to.fix it.
Cons: Bathroom counters had not been cleaned. Sink clogged
10.0 Excellent
Pros: It feels like home
8.8 Excellent
Pros: Breakfast omelette was good. Friendly staff Clean and well stocked bath Room was very nice
Cons: Crab soup was not good. . Limited TV channels. Hotel was hard to see from I 35
The Resort at Schlitterbahn - New Braunfels - Building
14
8.7 Excellent (431 reviews)
Overview
With a stay at The Resort at Schlitterbahn, you'll be centrally located in New Braunfels, a 1-minute drive from Schlitterbahn New Braunfels Waterpark and Resort and 6 minutes from Gruene Hall. Featured amenities include a computer station, a 24-hour front desk, and laundry facilities.
Candlewood Suites New Braunfels - New Braunfels - Building
15
8.6 Excellent (305 reviews)
Overview Reviews
Candlewood Suites New Braunfels is located off Interstate 35, within minutes of Schlitterbahn Water Park and New Diabetic Research Center.At Candlewood Suites New Braunfels, we put the amenities where they really count, in your room. Our guests can cook meals in their fully equipped kitchen and relax in the overstuffed recliner while watching movies from our free movie library. Business travelers will work more efficiently utilizing the executive desk with speaker phone and free high-speed Internet. Candlewood Suites New Braunfels is within walking distance of many local favorite restaurants. For those guests who prefer to dine in, a fully stocked Candlewood Cupboard provides breakfast, lunch, and dinner options, as well as sodas, snacks, and ice cream. New Braunfels Candlewood Suites provides our guests a free fitness center and a comfortable place to do laundry in our free guest laundry room.Much larger than the average hotel room and significantly more affordable than a corporate apartment, temporary housing, long term leases, the Candlewood Suites is the perfect home away from home for relocation, project, temporary assignment or training needs. Unlike a corporate apartment, the New Braunfels Candlewood Suites does not require a lease or minimum length of stay. Whether traveling for business or leisure, for one night or several months, New Braunfels Candlewood Suites is the solution to your temporary housing needs.
10.0 Excellent
Pros: It was a fast an easy check-in, the room was nice and dark, it was reasonably quiet considering it was a hotel, check-out was simple and they were kind and lenient. The hotel had a nicer-than-average gym and a lovely snack area.
Cons: The pool was more like a hot tub, but perhaps smaller. This site says check-out is noon, but it's actually 11am - however, they do offer late check-out and were very understanding of our confusion.
10.0 Excellent
Pros: Clean, clean, clean! Had everything I needed. Entire hotel is NON SMOKING a very BIG plus! Lots of towels, & very clean, comfotable room. Bed was terrific. I am used to Marriott Courtyards & my cleanliness standards are high. This is not posh but if you are looking for a clean, comfortable & quiet hotel this is a great stay. This hotel does not serve a breakfast but they have a little store that serves items you can fix in your room kitchen. I am not a fan of those hotel beakfasts with reconstittuted eggs etc so I did not miss that. There are pkenty of pkaces to find breakfasts & New Braunfels is a 10 minute drive where you can get TERRIFIC breakfasts.
Cons: I loved the nonsmoking policy throughout, the magnetic "do not disturb", "service the room" & "quiet please trying to catch zzzzs" door signs. I also loved the size, number, & fresh clean smell of the towels. The only suggestion I would give is to upgrade the shower heads to handhold models & provide a fuller shower stream.
9.4 Excellent
Pros: Everything is pretty good. Nice and clean. Helpful staff.
Cons: No breakfast is served in the morning. On checkout day, this becomes a problem due to the earlier checkout times. It doesn't even need to be complimentary.
Overview Reviews
Encounter a unique mix of Texas hospitality and a hearty German heritage in New Braunfels, a haven of recreational pleasures and a great connecting point between San Antonio and Austin. The Hampton Inn & Suites Hotel in New Braunfels is located off i-35 Exit 189, only a few miles from attractions and the historical district. Indulge in the natural offerings of the area with some river rafting on the Guadalupe River or the Comal River.Take a stroll through Ratema Park.or pay a visit to the Natural Bridge Caverns, the largest in Texas-it is all within minutes of our hotel in New Braunfels. Delve into history in the Guene Historic District as you browse the charming shops and cafes.Take a tour of the Hummel Museum.Or head into San Antonio to see the Alamo. Our hotel in New Braunfels also puts you within reach of numerous attractions like the Schlitterbahn Water Park, SeaWorld in San Antonio and Six Flags Fiesta Texas. Take a break with some shopping at the Factory Stores in San Marcos or the next-door New Braunfels Factory Outlet Stores. Get more tips on all the area's attractions from the team at our New Braunfels hotel. The hotel is 30 miles from the San Antonio Airport, free wired and wireless high-speed internet access. The property has a an outdoor pool and hot tub, suites available, a fitness center, meeting rooms, and public area HSIA Wireless available.
9.4 Excellent
Pros: Everything about the motel was nice except for two things in the bathroom.
Cons: It is a shame they ran out of money remodeling the bathroom. The plastic shower floor popped and snapped and felt cheap. It is a shame they could not just put down tile. The shower doors were not on their track and are about 15 -20 years out of date. A real safety hazard was the drain cover in the shower was loose and I had to move it back over the drain hole.
Sleep Inn & Suites - New Braunfels - Building
17
8.5 Excellent (469 reviews)
Overview Reviews
The Sleep Inn and Suites New Braunfels hotel in New Braunfels, TX will give you a simply stylish experience. This smoke-free hotel is near destinations like Schlitterbahn Waterpark, Tanger Outlet Center, San Marcos Outlet Mall, Greune Hall and The Comal and Guadalupe Rivers. Take advantage of amenities like free breakfast, free WiFi, guest laundry facilities, business center with access to copy and fax services. Additional amenities include valet cleaning services, a 23-guest meeting room and an outdoor pool and a hot tub. Guest rooms feature HDTV, refrigerator, microwave, desk, safe, coffee maker and hair dryer. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. The property is 100 percent smoke-free.
6.5 Good
Cons: When I think "Suites", I think a bedroom and living area separated by a wall. Had planned on having kids sleep in bedroom and I would sleep on fold out couch in living area. First, the fold out couch was filled with grass. They said they'd give us another room, but I ended up purchasing an entirely separate room so could have separation from the kids.
8.2 Excellent
Pros: Everyone was so helpful and nice. The breakfast was yummy!!
9.7 Excellent
Pros: Great free breakfast buffet in the morning. Perfect location for what we needed.
5.7 Okay
Pros: Clean, decent breakfast, felt safe.
Cons: Nothing really special. Had what I expected. Value nor really there for 130 a night but prices are up everywhere I guess.
Overview Reviews
Transform any corporate trip into a relaxing, Texas vacation at Fairfield Inn & Suites New Braunfels. Enjoy your downtime after a long day of business at one of the city's many nearby renowned attractions, including Schlitterbahn, Gruene Hall and the Guadalupe River. Afterwards, withdraw into the solace of our hotel's spacious accommodations. Featuring complimentary Wi-Fi, pillowtop mattresses, flat-panel TVs and mini-refrigerators, our rooms are specifically designed to create a stress-free experience that allows you to be at your absolute best. Whether you want to lift weights or go for a swim, our heated indoor pool and 24-hour fitness center ensure your workout doesn't have to go on vacation when you do. For your convenience, we offer room blocks for any wedding party, business trip or large outing. At Fairfield Inn & Suites New Braunfels, you’re our #1 priority. Ask us about The Fairfield 100% Guarantee™, where we promise you'll be satisfied or we'll make it right. That's our commitment to you.
10.0 Excellent
Pros: Awesome staff, great breakfast, comfortable and clean rooms! We were happy with our last minute weekend get away.
8.0 Excellent
Pros: The rooms were comfortable and clean. Kids loved the pool. Breakfast was tasty and offered plenty. Good value for the price.
Cons: I wish there was something in the bathroom to hang wet clothes from the pool.
Wingate by Wyndham New Braunfels - New Braunfels - Building
19
8.4 Excellent (718 reviews)
Overview Reviews
With a stay at Wingate by Wyndham New Braunfels in New Braunfels, you'll be a 3-minute drive from Gruene Hall and 8 minutes from Schlitterbahn New Braunfels Waterpark and Resort. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in New Braunfels? This hotel features 625 square feet (58 square meters) of event facilities. Free self parking is available onsite.
8.2 Excellent
Cons: Someone just opened our door at exactly checkout time and told us we needed to check out immediately
2.0 Mediocre
Pros: Help with printing flight boarding document was about the only positive thing I can think of. Oh & The coffee in the morning was excellent.
Cons: The night counter agent was just this side of downright rude. I was the only customer but I was not greeted or acknowledged until he DEMANDED ID & credit card. After dropping my bag in the room I went back downstairs to have a cigarette. I had a problem unlocking my room so went back downstairs for help. He was on his cell phone as we went back to my room. He opened the door & left without 1 word. Took the do not disturb sign off the door @ 9:15. Got back to the room that night & NOTHING WAS CLEANED NOR THE BED MADE!! Told that they don't go back to rooms to see if the sign came off the door. Spoke with Mr Personality and was told that if the sign was on the door when they went by the cleaners check a box for DND so...the agent I reported to said he would ensure that my room was cleaned. Yeah, half-*****. Dirty glasses left in rest room, 1 of 2 trashs cans emptied...a royal messs!! Requested a partial refund when checking out & was told that I had a great deal because I used the website so, basically, too bad-so sad. Never again will I frequent this hotel chain & if I have my way neither will any of my friends or family.
3.7 Mediocre
Pros: I liked it was close to the main highway.
Cons: 1) Although it was close to the highway, entering the facility or exiting the facility was difficult. The median was in the way of the entrance and you had to go down a ways in either direction to go into or out of the hotel. 2) The lady at the front counter was not very friendly. We arrived early (12:15 pm) for a wedding we were attending at 4:00 pm. We were not allowed to go into the room because it was not 3:00 pm. My wife had to get a local hairdresser to do my wife's hair. When we came back (still early 1:30 pm), we waited in the lobby with all our luggage. Another couple arrived at 2:15 pm and they were allowed to sign in. My wife approached the desk again and asked why they were allowed to sign in and we finally were let in after a gentleman said there was no problem. Our room was prepaid from March 2015. I would not recommend this place to anyone visiting New Braunfels, TX. In the morning, the same receptionist, was cleaning up the breakfast area and taking away food items 15 minutes before the end of breakfast. I did see the manager/owner replacing the scrambled eggs for those who arrived about ten minutes to 10:00 am. some families were still trying to feed their kids and some older couples were just getting a light fare.
6.0 Good
Pros: Gal at the front desk was friendly. Room was clean.
Cons: Could hear several of the guest's dogs barking throughout the night. Made for a difficult nights rest. Will likely stay somewhere else next time.
6.6 Good
Pros: Beds were comfortable.
Cons: Our view looked like a dumb site w/ donkey's that made noise throughout the night. Staff seemed not to care the first day, but once refreshed, the following day staff was very helpful.
7.4 Good
Pros: Big rooms
Cons: Dirty carpets, wall cracks, and strong smells in the halls
Comfort Suites - New Braunfels - Building
20
8.3 Excellent (503 reviews)
Overview Reviews
The Comfort Suites hotel in New Braunfels, TX will get you rested and ready to go for business or leisure. Our all-suites, smoke-free hotel is near Landa Park, The Sophienburg Museum and Archives and Natural Bridge Caverns. Our valued guests enjoy amenities that include free hot breakfast, free WiFi, free weekday newspaper, a fitness center, outdoor pool, guest laundry, business center with a computer with Internet, copy and fax and a meeting room with an overhead projector, wet bar and TV. Each spacious guest suite features a refrigerator, microwave, coffee maker, hair dryer, recharge device, iron and ironing board. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. This property does not have an elevator.
2.0 Mediocre
Pros: nothing
Cons: the entire place smelled of a strong mildew odor that was overwhelming. Staff would not cancel my reservation because I booked through hotels.com so I ended up paying for two days that I didn't stay. my room was unlocked when I arrived which creeped me out, and the desk clerk was unphased by the news and didn't seem concerned. by far the worst hotel experience I have ever had.