Would you like to save as your currency permanently or for this visit only?
Location. Drains in both the sink and tub were very very slow draining. No freezer in fridge - would have been good to re-freeze my ice packs.
Really nice friendly staff. The price for wed thurs then for fri the price doubled.
Flea and comfortable nice color scheme Breakfast only fair
like the natures trail and all the deer running aroung that was cool rooms are outdated, feel cold and old. missing pictures on the wall that were obviously there.
We enjoyed the spread out rural setting. We were greeted by 6 deer within 15 yards of the road as we entered the facility. The outdoor facilities like swimming pool, hot tub, miniature golf, and hiking trails are great if they are your cup of tea. T Bar M appears to focus on group events and has an atmosphere that is more casual than other 'resorts' that I have visited. The staff was very courteous and helpful. As we left, about 12 deer less than 10 yards from the road bid us farewell. The facility is 2 stories and does not have an elevator - not a problem unless you have some mobility challenges. Also, there is no on site dining.
Very friendly staffs. Nice and quiet get away. Very cleaned room. Close to nature. Extra nice touch was they were playing a movie at night in the park! Not a thing.
Rooms were clean, staff was nice.. The breakfast buffet charged my card 2 times. Once for the cost of breakfast totaling 49.95 and they also charged my card an additional 495.95 and failed to tell me they made a mistake. Now I am trying to get the money back from the hotel.
Clean rooms, decent facilities Room smelled like smoke
Within munutes of caling front desk to report clogged sink, maintenance was ar at our to.fix it. Bathroom counters had not been cleaned. Sink clogged
Breakfast omelette was good. Friendly staff Clean and well stocked bath Room was very nice Crab soup was not good. . Limited TV channels. Hotel was hard to see from I 35
It feels like home
I liked it was close to the main highway. 1) Although it was close to the highway, entering the facility or exiting the facility was difficult. The median was in the way of the entrance and you had to go down a ways in either direction to go into or out of the hotel. 2) The lady at the front counter was not very friendly. We arrived early (12:15 pm) for a wedding we were attending at 4:00 pm. We were not allowed to go into the room because it was not 3:00 pm. My wife had to get a local hairdresser to do my wife's hair. When we came back (still early 1:30 pm), we waited in the lobby with all our luggage. Another couple arrived at 2:15 pm and they were allowed to sign in. My wife approached the desk again and asked why they were allowed to sign in and we finally were let in after a gentleman said there was no problem. Our room was prepaid from March 2015. I would not recommend this place to anyone visiting New Braunfels, TX. In the morning, the same receptionist, was cleaning up the breakfast area and taking away food items 15 minutes before the end of breakfast. I did see the manager/owner replacing the scrambled eggs for those who arrived about ten minutes to 10:00 am. some families were still trying to feed their kids and some older couples were just getting a light fare.
Help with printing flight boarding document was about the only positive thing I can think of. Oh & The coffee in the morning was excellent. The night counter agent was just this side of downright rude. I was the only customer but I was not greeted or acknowledged until he DEMANDED ID & credit card. After dropping my bag in the room I went back downstairs to have a cigarette. I had a problem unlocking my room so went back downstairs for help. He was on his cell phone as we went back to my room. He opened the door & left without 1 word. Took the do not disturb sign off the door @ 9:15. Got back to the room that night & NOTHING WAS CLEANED NOR THE BED MADE!! Told that they don't go back to rooms to see if the sign came off the door. Spoke with Mr Personality and was told that if the sign was on the door when they went by the cleaners check a box for DND so...the agent I reported to said he would ensure that my room was cleaned. Yeah, half-*****. Dirty glasses left in rest room, 1 of 2 trashs cans emptied...a royal messs!! Requested a partial refund when checking out & was told that I had a great deal because I used the website so, basically, too bad-so sad. Never again will I frequent this hotel chain & if I have my way neither will any of my friends or family.
Excellent value, every clean and new, breakfast was plentiful (the waffles were a hit with my younger son), staff friendly and helpful, I would stay here again if in the area. The location was not inspiring, handy to the I35 but in a field near an industrial area.
The morning staff very friendly the stAff when I checked in madee feel like I should turn around and walk out
Beds were comfortable. Our view looked like a dumb site w/ donkey's that made noise throughout the night. Staff seemed not to care the first day, but once refreshed, the following day staff was very helpful.
Big rooms Dirty carpets, wall cracks, and strong smells in the halls
Gal at the front desk was friendly. Room was clean. Could hear several of the guest's dogs barking throughout the night. Made for a difficult nights rest. Will likely stay somewhere else next time.
Someone just opened our door at exactly checkout time and told us we needed to check out immediately
This hotel was very clean. And the staff was most attentive.
Staff was friendly. Room was clean and comfortable. Our room had a funny smell. I wondered if someone had smoked in there and it was something to hide that smell.
Had all the annuities for a reasonable price! No
Size of the rooms. Technology. AC worked great. A++ Parking lot floods in rain.
The rooms were very clean! The maids and host at the front desk went out of their way to make sure my stay was as pleasant as possible. Nope! Everything was great!
CLEAN ROOM, GREAT BED
Good location for accessing Schlitterbahn. We called ahead for a crib that they said they would have for us, but we didn't get it until the second night.
This guest did not leave comments about this hotel.
Clean, convenient, nice hotel. Various choices and fulfilling breakfast.. Polite and helpful staff.
The room was clean and well kept. We like the sofa bed so that our teenage son can have his own space. Our room was located by the stairs and the noise started very early in the morning. I also didn't like the highway noise. The breakfast wasn't replenished and I was there early, before 8 am.
I liked that the hotel was fairly close to where I was visiting. I found the interior of the hotel to be slightly depressing with the rooms, even with the lights on, being dark & glum. I parked my car on the side of the hotel (as was suggested by the desk clerk when I checked in) and it was broken into on night 2.
Staff is very nice. The rooms are clean and the beds are comfortable. A great place to stay after a day at Schlitterbahn!
Clean, decent breakfast, felt safe. Nothing really special. Had what I expected. Value nor really there for 130 a night but prices are up everywhere I guess.
When I think "Suites", I think a bedroom and living area separated by a wall. Had planned on having kids sleep in bedroom and I would sleep on fold out couch in living area. First, the fold out couch was filled with grass. They said they'd give us another room, but I ended up purchasing an entirely separate room so could have separation from the kids.
Everyone was so helpful and nice. The breakfast was yummy!!
Hotel clerk was very nice, room was clean, location and price perfect!
We didnt like anything We did not like that the staff did not clean our room during our stay. They kept giving us the run around about why they did not clean the room. There was no reason they didnt clean the room. We will never come back to this hotel and would not recommend to anyone else.
It was the most economical in the area The floor was not clean and it smelled very musty. The bathroom sink did not have a filter on the faucet, therefore the water sprayed all over the sink.
The location and the price. The breakfast was good. The bed mattress was worn out.
Friendly staff great location
It was very quiet & I felt secure in the environment. The ad said New but it felt as if the hotel was years old. I didn't feel it was very clean. Lamps wouldn't turn off I had to unplug it from the wall. And the sheets wasn't changed the bed was just re-made.
It was a very nice hotel and it was located in a good area to be able to enjoy all that the area has. no
Location Cleanliness, and how they walked in my room while my 15 year old daughter was in the bathroom and then left the room door open. But I guess u get what u pay for. We only were in the room to sleep that was all and to get changed and proceed with daily activities.
EVERYTHING WAS O.K. EXCEPT.......SOMEBODY TOOK THEIR DOG IN THEIR ROOM AND THAT DOG WAS BARKING ALL WEEKEND!!!!!!! I COMPLAINED ABOUT IT AND THE STAFF DID NOT DO ANYTHING ABOUT IT.!!!!!
I felt the staff could have been more attentive. The breakfast area was running low/out of several items while the staff watched the t.v. in the lobby. Several trash cans were overflowing and you got a sense that the staff just didn't want to be at work.
There wasnt a thing that we asked for that they couldn't provide. They sometimes even went out of their way to make sure you had what you needed to enjoy your stay. I was supposed to leave a day earlier but enjoyed this place so much I added an extra day. They are great at giving directions, recommending places, and making you feel Like a true guest! The rooms are very clean and have a mini fridge and microwave. Every time I come back to new braunfels I will be staying here
Room was nice. Quiet. Beds comfy Toilet not flushed when we arrived.
Nothing Did not have the room I reserved even though they said on sight they had two just before arrived Room was not clean carpet had long term dirt. Internet connection gave problems. Signs of drug use on property
We enjoyed sitting out back, looking at the river. Only thing that would have been better, would have been drink service. Nothing
Armand did a great job. And so did the staff.
Great hotel !!!
Great location. We were within 5 miles to several family friendly venues. Kids loved Alamo Drafthouse being right across the interstate from the Hotel. Staff was very friendly and hotel was very clean. The pool was great and you could kayak in the river right at the hotel. We will stay here again. Loved it.
Friendly staff Breakfast wasn't replenished by staff. - no yogurt - no sausage - few apples - few bagels I felt like there was a limit for the day and the softball team wiped it out and she just stood there or worked verrrrry slow. Comforter was heavy and slick. When you moved it slid off bed.
Everything about the motel was nice except for two things in the bathroom. It is a shame they ran out of money remodeling the bathroom. The plastic shower floor popped and snapped and felt cheap. It is a shame they could not just put down tile. The shower doors were not on their track and are about 15 -20 years out of date. A real safety hazard was the drain cover in the shower was loose and I had to move it back over the drain hole.
pet friendly everything in the room was broken. the light switches were broken, the table was broken, the appliances were broken, the toilet was broken. the owner should take more care of his investment if he truly care he would fix the problems of this deteriorating facilities.
Staff was very polite and attentive, room was very clean.
Large room Old refrigerator and stove should be removed if not useable.
the air conditioner worked well the room smelled bad. the tv had mainly local channels. the breakfast was a joke. the guy living in the room next to us kept coming outside in nothing but shorts drinking. the bed was not comfortable.
Strict pool rules closing at a specific time every day. Hotel had a lot of people partying a lot louder than expected. After that we all got a good rest Bathroom was missing tower holders, and lights were extremely dim. WiFi was slow, even with high reception
Bathroom was clean. Didn't smell like mildew Doors were hard to close and the microwave was broken
Room was clean, the staff was friendly, breakfast was ok. The heater in our room sounded like a squirrel on a wheel.
Breakfast bar was nice but needed more hot choices pool area looked nice too though I didn't get in. Location right along I 35 was good. No HDTV in room, TV was old style tube, shower head in room was falling apart, air conditioner kept room cool but not cold I could set it to 60 or 70 and notice no difference. Check out was never asked about my stay, bar staff was unprofessional and looked like Kr was the last place they wanted to be, never talked to any guests just themselves. Just your basic bed and a shower motel. Nothing that makes this place worth the over $100 they charge
The bar Everything else
Fast easy check in. Adequate breakfast. Located near freeway access and good chain restaurants. Quiet. Bathroom floor and corners were dirty.
Awesome staff, great breakfast, comfortable and clean rooms! We were happy with our last minute weekend get away.
The rooms were comfortable and clean. Kids loved the pool. Breakfast was tasty and offered plenty. Good value for the price. I wish there was something in the bathroom to hang wet clothes from the pool.
Check in was easy, the AC worked well. Employees were friendly. I could feel each spring in the bed and there were missing lampshades. You also had to sit sideways on the toilet as the toilet paper roll blocked normal sitting.
location was good, rooms inside good, breakfast was the minimum but O.K. the size and hygiene of the pool and some rooms, extra charges for moving from stinky room to a clean one and a fee for checking in before 3PM