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Lovely location, basic but clean apartment - very peaceful and quiet. We had an apartment but able to use the hotel facilities that was a very short walk away. Good tennis courts and easy to book. Very close to beach whilst also having a very nice swimming pool available. Air con not working. No information pack (as suggested by reception. No kettle. Apartment very basic (but adequate for our needs on this occasion). If had the children with us or staying longer, may have required a little more from room.
All the staff spoke good English and were very helpful and friendly.
The close proximity to the beach It took 45 mins and 2 trips to get the correct set of keys to my room; uncordinated staff; Can't handle too many people at once
I stayed at Canyamel Park for three nights.The staff at the hotel couldn't do enough for you. It is perfectly positioned for the beach(about a two minute walk!) It had a really nice swimming pool, with a nice seperate section for the children. The girls who were on the dining room staff were lovely and helpful. The surrounding area was quiiet, and not very commercialised, but we felt very comfortable. If I had the chance of returning to Canyamel Park, I would definately go back.
The bar staff and receptionists were very helpful and the room was always clean and tidy.
Nice family-run hotel with small number of nicely decorated rooms. Confortable terrace to have breakfast.
Staff extremely kind, helpful and efficient. Not overcrowded; an extremely pleasant stay. Would definitely return. double rooms available, but no double beds/double mattresses
Staff friendliness especially reception. They went the extra mile for us.Hotel food was good as was bar service. Mini bar did not work. No English tv station.
Excellent rapport qualité-prix. Situation idéale, proche de la plage. Personnel très aimable et sympathique. Service excellent.
The bathroom, although there was only a nasty smelling soap. No shampoo etc was provided. room decor was good too the staff were not very helpful, bar one, who was more than. The room was supposed to have minibar. There was no light working on balcony and there was no working radio, only a tv with just german and spanish channels. The one helpful saff member gave me a fridge for £1.50/day, a radio cassette player and a candle.. kind of solved problems..but these things should have worked in the 4* room
Excellent customer service
really accommodating, amazing staff