Gran Meliá Caracas

The accommodation and the room was first class. everything worked. When I arrived they did not have a room for me, although my reservation through booking.com was weeks back. I had to wait nearly two hours until they finally came up with an upgrade into a suite room. When you are tired and weary you just want your room and not sitting in the lobby and waiting and waiting, not knowing if they will come up with something.

Pool & Restaurats

Just the room which is very cosy.But I have to say that the checkin/checkout service was too slow. Besides, there was a line in the lobby for that, which is not acceptable for a hotel as Melia.

Good value for money compared to the other international hotels. Reception staff extremely slow. Prepare for a queue when you check out.