Quality Inn Carbondale University area

The hotel offers complimentary breakfast, an indoor pool with pool towels, and a fitness center. Additionally, it provides a mini-market on site and shuttle service for an additional charge.

Some guests have mentioned concerns about the cleanliness, including old and stained amenities, dirty rooms, and a musty smell in the building. The hotel should address these concerns to ensure a pleasant stay for all guests.

Yes, the hotel offers free parking for guests, providing convenience and ease of access during their stay.

The high season at the hotel is in September, offering an ideal time to experience the hotel's amenities and nearby attractions. However, guests should be aware of potential high demand during this time.

The hotel has received positive feedback about the friendly and helpful staff, ensuring a welcoming and accommodating experience for guests. However, there have been concerns about unattended front desks and unresponsive staff, which the hotel should address for improved customer service.

Several guests reported issues with cleanliness, including stained and dirty linens, so it's advisable to thoroughly inspect the room before settling in.

Numerous guests mentioned strong odors of cigarettes and marijuana in the hallways and rooms, so if you are sensitive to smells, it's best to inquire about this before booking.

Some guests experienced issues with the pool, including it being too cold for swimming and not properly maintained, so it's recommended to check the pool conditions before planning a swim.

Several guests noted that the hotel can be noisy, with sounds from the hallways and neighboring rooms, so light sleepers may want to bring earplugs or request a quieter room.

Some guests reported that certain amenities, such as vending machines and the breakfast buffet, were not adequately stocked, so it's advisable to confirm the availability of these amenities upon check-in.

Multiple guests mentioned issues with hot water availability and cleanliness in the bathrooms, so it's recommended to check the bathroom facilities upon arrival and report any issues to the front desk promptly.

Several guests mentioned maintenance issues, including broken vending machines and outdated facilities, so it's advisable to inquire about the overall maintenance of the hotel before booking.

Some guests found the breakfast options to be limited and not promptly replenished, so it's worth exploring nearby dining alternatives for breakfast.

Guests reported safety and security issues, including the presence of bed bugs, so it's essential to thoroughly inspect the room for any signs of pests upon arrival.

As some guests experienced delays or confusion during check-in, it's advisable to confirm the check-in procedures and ensure that the front desk is adequately staffed.