Guest reviews
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All Reviews
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Overall Rating
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8.6 "Generally very clean."9.6 "96% said
rooms were clean ." -
8.6 "Vibe was good."
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8.5 "Location is great."
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8.3 "Rooms are great."9.6 "96% said
rooms were clean ." 7.3 "73% said thebeds were comfortable ." 7.0 "70% werehappy with the bathroom ." 7.5 "Well-maintained , according to 75%." -
8.1 "Great service."7.3 "73% found the
staff to be very friendly ." 8.6 "86% said thereception staff was great ." -
6.5 "Breakfast is mediocre."
Overall Rating
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8.1 "Great service."
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8.0 "Rooms are great."
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6.7 "Breakfast is mediocre."
Recent reviews
- All reviews
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- Neutral
- Negative
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6.0review from
Staff was great, temperatures in room no average/ medium. Cold when adjusting temp to warm room became instantly stuffy. Bed linens stained.. Pool jacuzzi never warmed.
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8.0review from
Nice hotel clean and quite Overpriced, location and they ask you not to use the whirlpool after 11
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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5.0review from
This guest did not leave comments about this hotel.
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8.0review from
very clean, friendly staff we stayed on a tuesday night. breakfest wed morning was stale, more than likely left over from the night before.
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9.0review from
Clean room & hotel overall. Breakfast was great and much better than similar hotels I've stayed at. Pool was cold and whirlpool seemed dirty. No mini fridge in room. A bit high priced for the size of the room but then again the hotel selection for the area was limited.
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10.0review from
The Hotel was very nice and quite.The pool was great the Jacuzzi was not working.The staff was very pleasant and the room was very clean.The breakfast was excellent had a great variety to suit anybody's appetite. NO!!!!!!!!!!!!!!!
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5.0review from
The reception's staff was really nice and tried to answer all our questions clearly. The pictures that we saw in the Web were really different when we received our room. It is really tricky and we were upset about that. Also, the woman who prepares the breakfast was rude. She didn't make eggs for my kids without bacon b/z we don't eat it.
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10.0review from
Great room - clean and good size! Amazing Breakfast!!! Very professional staff. All GOOD!!! Everything was GREAT!
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9.0review from
Being greeted by the staff - friendly and kind. Rooms were large and roomy - very clean. Not a lot of noise
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10.0review from
After a long day on theSouther Illinois wine tour, our stay at the Hampton Inn was just what we needed. It was clean, friendly, comfy and quiet.
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6.0review from
This hotel is newer and nice, but it is considerably overpriced for what it is and where it is, and the pool is tiny, about the size of an overgrown bathtub - I won't stay here again - for the money you can get a clean room with a better pool in the area
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10.0review from
My daughters and I stayed here for 4 nights and loved this hotel. The beds, comforters and pillows were so comfy! They were the best - and I've stayed at a lot of hotels. We thought that the staff was super friendly, and the girls loved the fresh, hot cookies everyday around 5pm. The indoor pool and fitness room were nice and clean. There is breakfast served every morning, and coffee, tea and hot chocolate are available around the clock in the lobby. We really enjoyed staying here and will definitely be back when we return to Carbondale. We had previously stayed at an older motel in Carbondale, and this experience was SO much better!
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10.0review from
The staff here is very friendly. We didn't get the room we asked for, but we easily got money back for our trouble, and the beds are very comfortable and everything is nice and clean. I would recommend this hotel to anyone.
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8.0review from
Nice hotel clean and quite Overpriced, location and they ask you not to use the whirlpool after 11
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9.0review from
This guest did not leave comments about this hotel.
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
very clean, friendly staff we stayed on a tuesday night. breakfest wed morning was stale, more than likely left over from the night before.
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9.0review from
Clean room & hotel overall. Breakfast was great and much better than similar hotels I've stayed at. Pool was cold and whirlpool seemed dirty. No mini fridge in room. A bit high priced for the size of the room but then again the hotel selection for the area was limited.
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10.0review from
The Hotel was very nice and quite.The pool was great the Jacuzzi was not working.The staff was very pleasant and the room was very clean.The breakfast was excellent had a great variety to suit anybody's appetite. NO!!!!!!!!!!!!!!!
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10.0review from
Great room - clean and good size! Amazing Breakfast!!! Very professional staff. All GOOD!!! Everything was GREAT!
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9.0review from
Being greeted by the staff - friendly and kind. Rooms were large and roomy - very clean. Not a lot of noise
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10.0review from
After a long day on theSouther Illinois wine tour, our stay at the Hampton Inn was just what we needed. It was clean, friendly, comfy and quiet.
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10.0review from
My daughters and I stayed here for 4 nights and loved this hotel. The beds, comforters and pillows were so comfy! They were the best - and I've stayed at a lot of hotels. We thought that the staff was super friendly, and the girls loved the fresh, hot cookies everyday around 5pm. The indoor pool and fitness room were nice and clean. There is breakfast served every morning, and coffee, tea and hot chocolate are available around the clock in the lobby. We really enjoyed staying here and will definitely be back when we return to Carbondale. We had previously stayed at an older motel in Carbondale, and this experience was SO much better!
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10.0review from
The staff here is very friendly. We didn't get the room we asked for, but we easily got money back for our trouble, and the beds are very comfortable and everything is nice and clean. I would recommend this hotel to anyone.
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6.0review from
Staff was great, temperatures in room no average/ medium. Cold when adjusting temp to warm room became instantly stuffy. Bed linens stained.. Pool jacuzzi never warmed.
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5.0review from
This guest did not leave comments about this hotel.
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5.0review from
The reception's staff was really nice and tried to answer all our questions clearly. The pictures that we saw in the Web were really different when we received our room. It is really tricky and we were upset about that. Also, the woman who prepares the breakfast was rude. She didn't make eggs for my kids without bacon b/z we don't eat it.
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6.0review from
This hotel is newer and nice, but it is considerably overpriced for what it is and where it is, and the pool is tiny, about the size of an overgrown bathtub - I won't stay here again - for the money you can get a clean room with a better pool in the area
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