Guest reviews
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Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." 10.0 "100% thoughtit was clean ." -
9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "Management was excellent , said 100%." 9.2 "92% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.6 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." 10.0 "City centre within easy reach , said 100%." -
9.4 "Excellent amenities."8.9 "89% thought the
building was wonderful ." 9.7 "97% found thegrounds to be nice ." 10.0 "100% thought thearchitecture was beautiful ." -
9.3 "Excellent pool."
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5.8 "Internet is average."5.0 "50% thought the
wifi quality was ok ."
Overall Rating
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10.0 "Perfectly clean."10.0 "100% said
rooms were clean ." -
9.8 "World class service."10.0 "100% found the
staff to be very friendly ." 10.0 "Management was excellent , said 100%." 9.2 "92% said thereception staff was great ." 10.0 "100% thought theservice was very professional ." -
9.7 "Terrific location."10.0 "100%
liked the proximity to sightseeing ." -
9.2 "Excellent pool."
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9.2 "Excellent amenities."9.7 "97% found the
grounds to be nice ." 8.6 "86% thought thebuilding was wonderful ." 10.0 "100% thought thearchitecture was beautiful ."
Overall Rating
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9.7 "World class service."10.0 "100% found the
staff to be very friendly ." 9.4 "94% said thereception staff was great ." 10.0 "Management was excellent , said 100%." -
9.6 "Terrific location."
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9.5 "Excellent amenities."9.0 "90% thought the
building was wonderful ." 9.8 "98% found thegrounds to be nice ." -
9.1 "Awesome vibe."
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9.0 "Very comfortable."9.1 "91% thought it was
pleasantly quiet ." 9.7 "97% said thebeds were comfortable ." 7.8 "78% thoughtrooms were spacious ."
Recent reviews
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6.7review from
Very clean rooms and nice decor - old and new mixed. The passion of the couple who own the Chateau is lovely to see, they are very helpful and speak perfect English. The location is fantastic, very peaceful and well maintained. Very close to the castle. Good continental breakfast offered. Owners very kindly greeted us despsite the late check in - after 9pm. Two beds put together to make a double - very uncomfortable to sleep on. We only had a shower in the room, a bath would have been much appreciated after a 10-hour drive. The toilet and shower room - appear to have been made inside a cupboard - this offers little privacy as the walls are stud walls. You can hear people through the bedroom walls in th next rooms. We had hoped for an upgrade, as it was our honeymoon and the hotel was full, but it was not offered. Car parking is not next to the hotel, it is in a separate wooded area out of your sight - we were allowed to park our car outside the main hotel after discussions with the owner, as we were wanting to keep an eye on our car (it is a top sports car).
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8.0review from
What a delightful experience! Ideal location 10 min from Carcassone, beautiful grounds and facilities, nicely renovated. The owner was incredibly friendly and solicitous. The "family suite" was large with two rooms and a spacious bathroom. The buffet breakfast was perfect - fresh fruit, yogurts, prosciutto, breads and pastries, cereals, etc. The pool was gorgeous - unheated but otherwise ideal. Being outside of Carcassone allowed us to escape the tourists and enjoy the small villages and country roads. There is even a small public playground in the village of Palaja (2 min drive from the hotel) which my kids loved.
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7.7review from
A very warm welcome from the owner who has lots of good advice on the area (restaurants, sightseeing...). Delicious breakfast, very clean rooms. I liked everything ! I can only highly recommend the Château de Palaja.
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6.3review from
We had a very warm and friendly reception at the Chateau. The proprietors really could not do enough to help us and were very engaging and helpful in booking restaurants, etc. The rooms were large and very comfortable, the atmosphere relaxed and calm. There is a lovely balance here between comfort and laid back charm provided with an attitude of genuine caring. I felt for the price that breakfast could have been included in the room rate. Other than that - hard to improve. In the first year of trading, Mme and M Proprietor are setting themselves a very high standard to continue.
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7.3review from
Fantastic place to stay, very friendly couple most hospitable. Definately would return if only for a short break.
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6.7review from
Very clean rooms and nice decor - old and new mixed. The passion of the couple who own the Chateau is lovely to see, they are very helpful and speak perfect English. The location is fantastic, very peaceful and well maintained. Very close to the castle. Good continental breakfast offered. Owners very kindly greeted us despsite the late check in - after 9pm. Two beds put together to make a double - very uncomfortable to sleep on. We only had a shower in the room, a bath would have been much appreciated after a 10-hour drive. The toilet and shower room - appear to have been made inside a cupboard - this offers little privacy as the walls are stud walls. You can hear people through the bedroom walls in th next rooms. We had hoped for an upgrade, as it was our honeymoon and the hotel was full, but it was not offered. Car parking is not next to the hotel, it is in a separate wooded area out of your sight - we were allowed to park our car outside the main hotel after discussions with the owner, as we were wanting to keep an eye on our car (it is a top sports car).
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7.7review from
A very warm welcome from the owner who has lots of good advice on the area (restaurants, sightseeing...). Delicious breakfast, very clean rooms. I liked everything ! I can only highly recommend the Château de Palaja.
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7.3review from
Fantastic place to stay, very friendly couple most hospitable. Definately would return if only for a short break.
