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The Exchange Hotel
3 stars

The Exchange Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ, United Kingdom
Cardiff, United Kingdom
See location+44 292 199 1904
From
$82
Cheapest

rate per night

8.3
Great
based on 1955 reviews
1,955 reviews
Room type
Provider
Nightly total
Standard room
Double room
King room

Photos of The Exchange Hotel

About The Exchange Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Situated within walking distance of Cardiff Central Bus Station, The Exchange Hotel offers guests a convenient base when in Cardiff. It is also found just moments from Wales Millennium Centre.

This 3-star hotel provides luggage storage, a 24-hour reception and free Wi-Fi. In addition, the multilingual staff are on hand to provide assistance.

The Exchange Hotel features rooms equipped with a hair dryer.

The position of the hotel permits easy access to multiple tourist attractions on foot. Red Dragon Centre, Mermaid Quay and Senedd are all a short walk away.

Latest deals for The Exchange Hotel

Thu 9/19
Fri 9/20
Standard room
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Double room
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King room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Exchange Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Trash cans

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Elevator
  • Shower chair
  • No smoking
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Services and conveniences

  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

General

  • Family rooms
  • Seating area
  • Carpeted
  • Storage available

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • TV

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Casino
  • Board games/puzzles

Family friendly

  • Cribs available
  • Kids meals

Pool and spa

  • Hot tub

Laundry

  • Iron and ironing board

Bedroom

  • Wardrobe or closet

Reviews of The Exchange Hotel

8.3
Very good1,955 verified reviews
Pros +
Cons -

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6Okay
Carol, Nov 2022

The staff was very friendly and helpful. The location was fine. This place was once grand and has lots of character. But it felt tired and worn down. There were lots of places that looked a little “beaten up” like woodwork and carpeting, and the curtains. The bed was comfortable enough. WiFi was spotty and difficult. We could only get a signal when standing in one part of the room, and it was weak at that. The mirror over the bathroom sink was really pretty, but the bottom frame was set at about 5 1/2 feet up, so one needed a step stool to see into it. However there was a full wall of mirror over the rather large tub/shower (which worked just fine). Lighting was very dim so it was difficult to apply makeup. Quirkiness is fun in decor, but not when it usurps function.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the best features of the hotel?

Guests have praised the lovely setting, friendly staff, and beautiful rooms. The hotel is also located within walking distance of multiple tourist attractions.

Are there any concerns about the hotel's facilities?

Some guests have mentioned concerns about the lack of a hotel car park and ongoing building work in the area. Additionally, a few guests have experienced issues with room temperature and cleanliness.

What can guests expect from the hotel's breakfast?

Guests have described the breakfast as very good and have particularly enjoyed the excellent breakfast service and food quality.

What are the unique amenities offered by the hotel?

The hotel offers spa baths in some rooms, a casino, and a beautiful historical building with grand rooms. Additionally, the hotel provides a jacuzzi bath and a great location for exploring the bay and town.

When is the best time to visit the hotel?

The hotel is recommended for a visit in November during the low season and in June during the high season. Guests can expect a comfortable and cozy stay with the option for a later check-out time.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with Natural Light

Several guests mentioned that some rooms were quite dark, so consider requesting a room with ample natural light to enhance your stay.

Check for Ongoing Construction

Some guests noted ongoing construction work outside the hotel, so it's advisable to inquire about this before booking if you are sensitive to noise or disruptions.

Verify Parking Instructions

A few guests experienced issues with parking, so it's recommended to clarify parking instructions with the hotel staff to avoid any inconvenience.

Consider Room Heating

Several guests reported issues with room heating, so it's advisable to confirm the heating situation and request additional heating if needed, especially during colder months.

Confirm TV Functionality

Some guests encountered issues with TV functionality, so it's advisable to check the TV in your room upon arrival and seek assistance if needed.

Request Room Cleaning

A few guests mentioned issues with room cleanliness, so consider requesting thorough cleaning upon arrival to ensure a comfortable stay.

Inquire About Jacuzzi Maintenance

Some guests experienced issues with jacuzzi baths, so it's advisable to inquire about maintenance to ensure a pleasant experience if you plan to use this facility.

Check for Communication Regarding Hotel Status

A few guests were not informed about the hotel's liquidation, so it's recommended to inquire about the hotel's status and any potential impacts on your stay.

Verify Room Amenities

Some guests encountered issues with room amenities such as glasses and ice, so it's advisable to confirm the availability of these items in your room upon arrival.

Consider the Hotel's Historical Significance

The hotel holds historical importance, so appreciating its historical significance and ongoing restoration efforts can enhance your overall experience.

Location

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ

What's nearby

  • Techniquest307 yd
  • Mermaid Quay314 yd
  • Wales Millennium Centre396 yd
  • Senedd0.3 mi
  • Norwegian Church0.4 mi
  • Doctor Who Experience0.5 mi
  • St David's1 mi
  • Principality Stadium1.1 mi
  • Cardiff Cathedral1.1 mi
  • New Theatre1.3 mi
  • Cardiff Castle1.4 mi
  • National Museum Cardiff1.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Exchange Hotel

Low season

March

High season

August

Average price (weeknight)

$116

Average price (weekend night)

$194
Cheapest month to stay with an average 28% drop in price.
Most expensive month to stay with an average 69% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Exchange Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Exchange Hotel

  • If you’re after a cheap room at The Exchange Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in March and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Exchange Hotel, plan to stay on a Saturday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at The Exchange Hotel was booked for on KAYAK in the last 2 weeks was $106, while the most expensive was $106.
  • How long should you stay at The Exchange Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at The Exchange Hotel

  • What food options does the hotel have?

    At The Exchange Hotel, you can enjoy fantastic food at Culley's Kitchen & Bar. The restaurant is based at the hotel itself and offers a combination of modern and classic cuisine, ranging from light lunches to fine dining. The restaurant also offers a uniquely Welsh experience by using local produce in many of its dishes.

  • Why should I choose this hotel for a business event?

    The Exchange Hotel is a great choice for an important event or conference. The hotel boasts two fully equipped conference rooms, which can be adapted to your needs, whether for gala dinners or birthday celebrations; both rooms feature unique period features that add a touch of charm to the location.

  • Which events does The Exchange Hotel host?

    The fantastic facilities that can be found at The Exchange Hotel has turned it into a popular venue in Cardiff, regularly hosting sold out events to the public, as well as many private ones such as weddings and birthday parties. Tribute shows and themed parties regularly take place at the hotel, whilst it also hosts special events such as bottomless brunches and Sunday lunches for holidays (including Father's Day and Mothering Sunday).

  • How does the hotel provide for families?

    The Exchange Hotel in Cardiff offers much more than just rooms for solo travellers or couples. The Triple Room features one double bed and one single bed, perfect for parents travelling with just one child, while the Luxury Six Room holds three king-size beds, ideal for a group booking or parents with two or more children. The Quad Room is also a good choice for groups, featuring two king-size beds with all the amenities.

  • Which tea and coffee facilities are provided in the rooms?

    Within the rooms, you will find facilities to make tea or coffee whenever you would like, with a kettle and a selection of beverages to choose from. Alternatively, you can head down to Culley's Kitchen & Bar, where the team can serve up any drink you may like during the day or night.

  • What does the hotel have for accessible rooms?

    Guests with accessibility requirements can certainly still stay at The Exchange Hotel in Cardiff. Among the room options is a Luxury Triple Room that is fully accessible, including a room designed to offer more space and an adapted wet-room bathroom with a roll-in shower. This room can sleep up to three adults with one double bed and a single bed.

  • What is the best way of getting to the hotel from the airport?

    If you have access to your own vehicle, you can get to The Exchange Hotel from Cardiff Airport (CWL) in less than 30min on a good day, taking the A4226 and A4232 roads before navigating through the city itself. To get there by public transport, simply catch the 304 bus, which goes directly from the airport to within 5min walking distance of the hotel itself; although, the journey will take roughly 1h 15min in total.

  • Where is The Exchange Hotel located?

    The Exchange Hotel is located at 4-5 Mount Stuart Square 4-5 Mount Stuart Square, 1.2 miles from the center of Cardiff. Techniquest is the closest landmark to The Exchange Hotel.

  • When is check-in time and check-out time at The Exchange Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Exchange Hotel.

  • Does The Exchange Hotel offer free Wi-Fi?

    Yes, The Exchange Hotel offers free Wi-Fi.

  • How far is The Exchange Hotel from the airport?

    The Exchange Hotel is 8.8 miles from Cardiff Wales. The Exchange Hotel is 20 miles from Bristol.

  • How does KAYAK find such great The Exchange Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Exchange Hotel in Cardiff and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Exchange Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Exchange Hotel.

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5-star hotel
voco St. David's Cardiff8.6 Excellent (5,193 reviews)0.3 miIndoor pool, Spa and wellness center, Fitness center$132+
3-star hotel
13% cheaperTravelodge Cardiff Atlantic Wharf8.1 Excellent (2 reviews)0.26 miRestaurant, Bar/Lounge, Free Wi-Fi$80+
3-star hotel
Premier Inn Cardiff Bay0.28 mi$107+
5-star hotel
voco St. David's Cardiff8.6 Excellent (5,193 reviews)0.3 miIndoor pool, Spa and wellness center, Fitness center$132+
3-star hotel
Jolyon's Boutique Hotel0.15 miRoom service, Free Wi-Fi, Coffee machine$930+
5-star hotel
voco St. David's Cardiff8.6 Excellent (5,193 reviews)0.3 miIndoor pool, Spa and wellness center, Fitness center$132+
3-star hotel
13% cheaperTravelodge Cardiff Atlantic Wharf8.1 Excellent (2 reviews)0.26 miRestaurant, Bar/Lounge, Free Wi-Fi$80+
3-star hotel
Jolyon's Boutique Hotel0.15 miRoom service, Free Wi-Fi, Coffee machine$930+
3-star hotel
Premier Inn Cardiff Bay0.28 mi$107+

Good to know

Value for money

8.4

Distance to city center

1.2 mi

Nearest Airport

Cardiff Wales

Distance to airport

8.9 mi