Situated within walking distance of Cardiff Central Bus Station, The Exchange Hotel offers guests a convenient base when in Cardiff. It is also found just moments from Wales Millennium Centre.
This 3-star hotel provides luggage storage, a 24-hour reception and free Wi-Fi. In addition, the multilingual staff are on hand to provide assistance.
The Exchange Hotel features rooms equipped with a hair dryer.
The position of the hotel permits easy access to multiple tourist attractions on foot. Red Dragon Centre, Mermaid Quay and Senedd are all a short walk away.
Basics
Accessibility and suitability
Bathroom
Dining
Services and conveniences
General
Media and entertainment
Workspace
Things to do
Family friendly
Pool and spa
Laundry
Bedroom
Show reviews that mention
Filters
The staff was very friendly and helpful. The location was fine. This place was once grand and has lots of character. But it felt tired and worn down. There were lots of places that looked a little “beaten up” like woodwork and carpeting, and the curtains. The bed was comfortable enough. WiFi was spotty and difficult. We could only get a signal when standing in one part of the room, and it was weak at that. The mirror over the bathroom sink was really pretty, but the bottom frame was set at about 5 1/2 feet up, so one needed a step stool to see into it. However there was a full wall of mirror over the rather large tub/shower (which worked just fine). Lighting was very dim so it was difficult to apply makeup. Quirkiness is fun in decor, but not when it usurps function.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the hotel?
Guests have praised the lovely setting, friendly staff, and beautiful rooms. The hotel is also located within walking distance of multiple tourist attractions.
Are there any concerns about the hotel's facilities?
Some guests have mentioned concerns about the lack of a hotel car park and ongoing building work in the area. Additionally, a few guests have experienced issues with room temperature and cleanliness.
What can guests expect from the hotel's breakfast?
Guests have described the breakfast as very good and have particularly enjoyed the excellent breakfast service and food quality.
What are the unique amenities offered by the hotel?
The hotel offers spa baths in some rooms, a casino, and a beautiful historical building with grand rooms. Additionally, the hotel provides a jacuzzi bath and a great location for exploring the bay and town.
When is the best time to visit the hotel?
The hotel is recommended for a visit in November during the low season and in June during the high season. Guests can expect a comfortable and cozy stay with the option for a later check-out time.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Natural Light
Several guests mentioned that some rooms were quite dark, so consider requesting a room with ample natural light to enhance your stay.
Check for Ongoing Construction
Some guests noted ongoing construction work outside the hotel, so it's advisable to inquire about this before booking if you are sensitive to noise or disruptions.
Verify Parking Instructions
A few guests experienced issues with parking, so it's recommended to clarify parking instructions with the hotel staff to avoid any inconvenience.
Consider Room Heating
Several guests reported issues with room heating, so it's advisable to confirm the heating situation and request additional heating if needed, especially during colder months.
Confirm TV Functionality
Some guests encountered issues with TV functionality, so it's advisable to check the TV in your room upon arrival and seek assistance if needed.
Request Room Cleaning
A few guests mentioned issues with room cleanliness, so consider requesting thorough cleaning upon arrival to ensure a comfortable stay.
Inquire About Jacuzzi Maintenance
Some guests experienced issues with jacuzzi baths, so it's advisable to inquire about maintenance to ensure a pleasant experience if you plan to use this facility.
Check for Communication Regarding Hotel Status
A few guests were not informed about the hotel's liquidation, so it's recommended to inquire about the hotel's status and any potential impacts on your stay.
Verify Room Amenities
Some guests encountered issues with room amenities such as glasses and ice, so it's advisable to confirm the availability of these items in your room upon arrival.
Consider the Hotel's Historical Significance
The hotel holds historical importance, so appreciating its historical significance and ongoing restoration efforts can enhance your overall experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | March |
---|---|
High season | August |
Average price (weeknight) | $116 |
Average price (weekend night) | $194 |
At The Exchange Hotel, you can enjoy fantastic food at Culley's Kitchen & Bar. The restaurant is based at the hotel itself and offers a combination of modern and classic cuisine, ranging from light lunches to fine dining. The restaurant also offers a uniquely Welsh experience by using local produce in many of its dishes.
The Exchange Hotel is a great choice for an important event or conference. The hotel boasts two fully equipped conference rooms, which can be adapted to your needs, whether for gala dinners or birthday celebrations; both rooms feature unique period features that add a touch of charm to the location.
The fantastic facilities that can be found at The Exchange Hotel has turned it into a popular venue in Cardiff, regularly hosting sold out events to the public, as well as many private ones such as weddings and birthday parties. Tribute shows and themed parties regularly take place at the hotel, whilst it also hosts special events such as bottomless brunches and Sunday lunches for holidays (including Father's Day and Mothering Sunday).
The Exchange Hotel in Cardiff offers much more than just rooms for solo travellers or couples. The Triple Room features one double bed and one single bed, perfect for parents travelling with just one child, while the Luxury Six Room holds three king-size beds, ideal for a group booking or parents with two or more children. The Quad Room is also a good choice for groups, featuring two king-size beds with all the amenities.
Within the rooms, you will find facilities to make tea or coffee whenever you would like, with a kettle and a selection of beverages to choose from. Alternatively, you can head down to Culley's Kitchen & Bar, where the team can serve up any drink you may like during the day or night.
Guests with accessibility requirements can certainly still stay at The Exchange Hotel in Cardiff. Among the room options is a Luxury Triple Room that is fully accessible, including a room designed to offer more space and an adapted wet-room bathroom with a roll-in shower. This room can sleep up to three adults with one double bed and a single bed.
If you have access to your own vehicle, you can get to The Exchange Hotel from Cardiff Airport (CWL) in less than 30min on a good day, taking the A4226 and A4232 roads before navigating through the city itself. To get there by public transport, simply catch the 304 bus, which goes directly from the airport to within 5min walking distance of the hotel itself; although, the journey will take roughly 1h 15min in total.
The Exchange Hotel is located at 4-5 Mount Stuart Square 4-5 Mount Stuart Square, 1.2 miles from the center of Cardiff. Techniquest is the closest landmark to The Exchange Hotel.
Check-in time is 3:00 PM and check-out time is 11:00 AM at The Exchange Hotel.
Yes, The Exchange Hotel offers free Wi-Fi.
The Exchange Hotel is 8.8 miles from Cardiff Wales. The Exchange Hotel is 20 miles from Bristol.
KAYAK scours the web for all room deals available at The Exchange Hotel in Cardiff and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Exchange Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Exchange Hotel.
Value for money | 8.4 |
---|---|
Distance to city center | 1.2 mi |
Nearest Airport | Cardiff Wales |
Distance to airport | 8.9 mi |