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The Coal Exchange Hotel
3 stars

The Coal Exchange Hotel

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ, United Kingdom
Cardiff, United Kingdom
See location+44 292 199 1904
From
$73
Cheapest

rate per night

8.2
Very good
based on 2317 reviews
2,317 reviews
Room type
Provider
Nightly total
Standard room
Double room
King room

Photos of The Coal Exchange Hotel

Overview

Rating

Situated within walking distance of Cardiff Central Bus Station, The Exchange Hotel offers guests a convenient base when in Cardiff. It is also found just moments from Wales Millennium Centre.

This 3-star hotel provides luggage storage, a 24-hour reception and free Wi-Fi. In addition, the multilingual staff are on hand to provide assistance.

The Exchange Hotel features rooms equipped with a hair dryer.

The position of the hotel permits easy access to multiple tourist attractions on foot. Red Dragon Centre, Mermaid Quay and Senedd are all a short walk away.

Rating
8.2
Very good
Based on 2,317 verified guest reviews

Latest deals for The Coal Exchange Hotel

Tue 4/8
Wed 4/9
King room
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Standard room
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Double room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Coal Exchange Hotel

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • No smoking
  • Lowered sink
  • Toilet with grab rails
  • Upper floors accessible by elevator
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom
  • Walk-in shower

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Media and entertainment

  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

General

  • Family rooms
  • Carpeted
  • Storage available

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Pool and spa

  • Hot tub

Laundry

  • Iron and ironing board

Things to do

  • Board games/puzzles

Reviews of The Coal Exchange Hotel

8.2
Very good
2317 verified ratings
Wonderful
1247
Very good
389
Good
300
Okay
125
Fair
109
Mediocre
63
Poor
84

Summary of reviews

Guests say
Overall, guests appreciated the hotel's location and atmosphere, describing it as charming and historical. The attentive and friendly service received high praise. Many guests enjoyed the breakfast offered. However, there were concerns regarding the cleanliness of rooms and the need for updates and renovations. Despite some issues, many guests expressed a desire to return or recommended the hotel.
AI-Generated from customer reviews
Service9 out of 10
Location9 out of 10
Atmosphere8.5 out of 10
Room Size8 out of 10
Breakfast8 out of 10
Value for Price5 out of 10
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All reviews

6.0
Okay
Carol, Nov 2022
The staff was very friendly and helpful. The location was fine. This place was once grand and has lots of character. But it felt tired and worn down. There were lots of places that looked a little “beaten up” like woodwork and carpeting, and the curtains. The bed was comfortable enough. WiFi was spotty and difficult. We could only get a signal when standing in one part of the room, and it was weak...
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Location

4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ

What's nearby

  • Techniquest307 yd
  • Mermaid Quay314 yd
  • Wales Millennium Centre396 yd
  • Senedd0.3 mi
  • Norwegian Church0.4 mi
  • Doctor Who Experience0.5 mi
  • Principality Stadium1.1 mi
  • St David's1.1 mi
  • Cardiff Cathedral1.1 mi
  • New Theatre1.3 mi
  • Cardiff Castle1.4 mi
  • National Museum Cardiff1.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Coal Exchange Hotel

Low season

January

High season

December

Average price (weeknight)

$127

Average price (weekend night)

$149
Cheapest month to stay with an average 42% drop in price.
Most expensive month to stay with an average 72% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Coal Exchange Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Coal Exchange Hotel

  • If you’re after a cheap room at The Coal Exchange Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in January and March.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Coal Exchange Hotel, plan to stay on a Wednesday or Sunday. The most expensive day is usually Monday.
  • The cheapest price a room at The Coal Exchange Hotel was booked for on KAYAK in the last 2 weeks was $111, while the most expensive was $111.
  • How long should you stay at The Coal Exchange Hotel? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at The Coal Exchange Hotel

  • What food options does the hotel have?

    At The Exchange Hotel, you can enjoy fantastic food at Culley's Kitchen & Bar. The restaurant is based at the hotel itself and offers a combination of modern and classic cuisine, ranging from light lunches to fine dining. The restaurant also offers a uniquely Welsh experience by using local produce in many of its dishes.

  • Why should I choose this hotel for a business event?

    The Exchange Hotel is a great choice for an important event or conference. The hotel boasts two fully equipped conference rooms, which can be adapted to your needs, whether for gala dinners or birthday celebrations; both rooms feature unique period features that add a touch of charm to the location.

  • Which events does The Exchange Hotel host?

    The fantastic facilities that can be found at The Exchange Hotel has turned it into a popular venue in Cardiff, regularly hosting sold out events to the public, as well as many private ones such as weddings and birthday parties. Tribute shows and themed parties regularly take place at the hotel, whilst it also hosts special events such as bottomless brunches and Sunday lunches for holidays (including Father's Day and Mothering Sunday).

  • How does the hotel provide for families?

    The Exchange Hotel in Cardiff offers much more than just rooms for solo travellers or couples. The Triple Room features one double bed and one single bed, perfect for parents travelling with just one child, while the Luxury Six Room holds three king-size beds, ideal for a group booking or parents with two or more children. The Quad Room is also a good choice for groups, featuring two king-size beds with all the amenities.

  • Which tea and coffee facilities are provided in the rooms?

    Within the rooms, you will find facilities to make tea or coffee whenever you would like, with a kettle and a selection of beverages to choose from. Alternatively, you can head down to Culley's Kitchen & Bar, where the team can serve up any drink you may like during the day or night.

  • What does the hotel have for accessible rooms?

    Guests with accessibility requirements can certainly still stay at The Exchange Hotel in Cardiff. Among the room options is a Luxury Triple Room that is fully accessible, including a room designed to offer more space and an adapted wet-room bathroom with a roll-in shower. This room can sleep up to three adults with one double bed and a single bed.

  • What is the best way of getting to the hotel from the airport?

    If you have access to your own vehicle, you can get to The Exchange Hotel from Cardiff Airport (CWL) in less than 30min on a good day, taking the A4226 and A4232 roads before navigating through the city itself. To get there by public transport, simply catch the 304 bus, which goes directly from the airport to within 5min walking distance of the hotel itself; although, the journey will take roughly 1h 15min in total.

  • Where is The Coal Exchange Hotel located?

    The Coal Exchange Hotel is located at 4-5 Mount Stuart Square 4-5 Mount Stuart Square, 1.2 miles from the center of Cardiff. Techniquest is the closest landmark to The Coal Exchange Hotel.

  • When is check-in time and check-out time at The Coal Exchange Hotel?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at The Coal Exchange Hotel.

  • Does The Coal Exchange Hotel offer free Wi-Fi?

    Yes, The Coal Exchange Hotel offers free Wi-Fi.

  • How far is The Coal Exchange Hotel from the airport?

    The Coal Exchange Hotel is 8.8 miles from Cardiff Wales. The Coal Exchange Hotel is 20 miles from Bristol.

  • How does KAYAK find such great The Coal Exchange Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Coal Exchange Hotel in Cardiff and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Coal Exchange Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Coal Exchange Hotel.

See more FAQs

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Good to know

Value for money

8.5

Distance to city center

1.2 mi

Nearest Airport

Cardiff Wales

Distance to airport

8.9 mi