Venus

The hotel offers a spa and wellness center, sauna, indoor pool, and massage services. Additionally, guests can enjoy a rooftop pool with a view and a library on the premises.

Unfortunately, parking is not available at the hotel. However, guests can make use of the nearby parking facilities for their convenience.

While some guests have mentioned that the breakfast and coffee quality could be improved, others have praised the delicious and rich breakfast offerings. The hotel also provides special diet menus upon request.

Guests have reported mixed experiences with cleanliness. While some found the hotel to be clean and well-maintained, others mentioned issues such as an unpleasant smell in the bathroom and limited cleanliness in certain areas.

The hotel's staff has been described as friendly, helpful, and kind by many guests. However, there have been some concerns raised about communication barriers and the level of service provided, particularly in relation to language proficiency and check-in processes.

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

August is considered the low season, which could be a good time to visit for those looking to avoid crowds and high prices.

The hotel is conveniently located near several attractions, including Mill Colonnade, Vridelni Kolonada, and the Karlovy Vary City Centre, making it easy for guests to explore the area on foot.

Some guests reported poorly equipped rooms, such as lacking cups or a kettle. It may be wise to confirm the availability of essential amenities before arrival.

Some guests mentioned noise from neighboring rooms as a concern. Light sleepers may want to consider this when choosing their room or bring earplugs as a precaution.

As the spa was closed for disinfection on the first day for some guests, it's advisable to check the spa's operating schedule to avoid disappointment.

Some guests found the double beds to be two twin beds pushed together, which may not be suitable for couples seeking a true double bed. It's recommended to clarify bed configurations when booking.

Some guests were surprised by extra charges for facilities such as slippers and the jacuzzi. It's advisable to inquire about any additional fees for amenities not explicitly mentioned as included.

English-speaking guests may encounter challenges, as some staff primarily speak Russian. It could be helpful to have a translation app or basic Russian phrases on hand.

Several guests expressed disappointment with the breakfast quality and selection. Guests may want to set realistic expectations for the morning meal.