Carlsbad Hotels

the location was very good

the rooms werent clean enough, our friend's room didnt have heating. the breakfast served was cold. No tea/ coffee in the room and towards the end the staff wasnt courteous

Wonderful hotel, centrally located, nice staff and good breakfast!

This is a lovely hotel in a beautiful location. You must take advantage of the spa facilities. The breakfast is very good and the hotel staff speak english and are very attentive. Thank you for looking after me!

The location was good. No arguing with that. It was right in the central pedestrian district.

A phone that was dead. A TV that got no channels. No parking. The "restaurant" for breakfast was at a different hotel located down the road. No reception at the hotel (as above, you had to go to another place down the road to check in and out). No lights at the entrance. Construction that started in front of the hotel at 7:15am every day. Other than that....

The location is perfect and not too far from the other hotel where the breakfast is served.

The breakfast room staff had to be kindly reminded to replace dishes and cutlery, but then everything was fine.

Very good value for money and clean hotel. Good and varied breakfast with very nice coffee. Friendly staff. Good location close to the transport links and to the city centre.

The check out time wasn't clear. It indicates 12.00 here and in the hotel brochure but 11.00 on the reception desk, so we had to leave in a hurry.

The staff were very nice. Large rooms.

quiet, good walking and cycling from the door, close to histroic spa town (5km), friendly staff, pleasant room with balcony, good breakfst, wi-fi included.

Too far out of town to walk, but there were compensations such as the lovely woodland walks.

Amazing place to stay and love the hills and the nature surrounding the hotel.

Just a little bit difficult to move around without own transport. Buses are limited to a x number of trips from hotel and to hotel. Taxis are expensive.

Convenient location and helpful staff.

After we have the booking problem we went to a room which was already full. It was not nice to open someones room in the middle of the evening.

Spa sluzby nejsou otevreno o vikendu! (koupelne, atd...)

I really appreciated the swimming pool with a perfect view on the surroundings

The staff is hardly english speaking, and very agressive in their language thinking that we do not understand. Check in and check out are awfull, more than 1 hour for each, only answer that we received when asking something is "sorry I have no time". Not acceptable for a 4 stars hotel. We asked for the breakfast in the room, was only for 1 person (we were 2) and no spoon, knife ...

Location.

Hotel entrance was locked and no sign as to where and how to get in. I tried calling the hotel, but the staff hung up on me three times. After 30 minutes of searching, finally walked into a random hotel, where I was told that I can check in there and was given a key for the locked hotel. Nightmare!

Great location, friendly staff, functional, comfortable room

Location and comfort of the stay.

Restarant, breakfast, Location, atmosphere

very little lobby.

Very romantic, good breakfest bufet, the manager was very nice

Breakfast is more, than promised continental. They have a buffet. Clean, cozy place. Personal speak good english, german, czech and russian. All information is also multilanguages. Sauna with small swimmingpool was ready in 30 minutes (extrapayment). For 3 stars is very very good. I can recomend it.

My vacation was very short.

it was great staying in this hotel. we had a corner room that had 3 huge windows and a nice view. good breakfast. great location. great value for money..

The room was clean, well decorated, large, comfortable, and had a beautiful view. Breakfast was good and it was nice to have parking.

Great location! Staff was very helpful.

Lack of shower curtain!

Nothing really to complain at all! Friendly helpful staff who speak English (considering the main languages here are Czech, German and Russian, this no small feat!), the location is perfect and the rooms have a lovely authentic charm without being twee or cramped. Lovely hotel, very romantic.

Not the most luxurious hotel, doesn't have its own spa facilities, but the other features more than make up for this, and is more authentic if that is what you want. Our bed had twin mattresses (which is quite normal in the Czech Republic) and the breakfast area is in an atrium area of the hotel so we could hear a bit of the morning activities from our room, but nothing to bother us.

Best location , only few minutes can access to main bus station and not far away form the center of Karlovy Vary . Best price and Yummy breakfast ^^ Very nice staff , it seem is a family run hotel !! Recommend for budget traveller

Reception not 24 hours! There have no lift inside the hotel , if having heavy luggage , diffcult access to the room !!

friendry staff

weneeded table in the room and elevator

Big specious room

Very poor breakfast, not for 4 star hotel. Staff at the reception in the evening was not very friendly. Pure 3 stars hotel, not 4.

Very friendly personnel, amazing room, very spacious and clean. Cool elevator. A great variety in breakfast. Location is perfect in middle of centre.

Drinks in mini bar were outdated.

Ok breakfast, minimum bed was clean

Hopeless hotel, no English speaking staff, really dirty bathroom, windows, curtains, apartments were comunism style, one of 3 worst hotels I ever been. In general diseaster.

It was a really pleasant stay. The best thing was definitely the location and the atmosphere attached to it.

nothing other than being with my wife

service, food, things you would expect as the norm ie, a kettle, tea and coffee, and no service whatsoever after 10pm, not to mention fighting for a table for breakfast