Ghl Hotel Armería Real

Beautiful room, pool/bar area was very nice with a lovely view of the bay. Bed was extremely comfortable and the air conditioning in the room was very effective which was a welcome relief from the heat outside. Hotel was a comfortable 10 minute walk from the old town in a quiet, safe neighbourhood.

Restaurant was lovely for the buffet breakfast but service was very poor at dinner. We went into an otherwise completely empty restaurant with a party of 8 and some people took so long to get their food that others had been finished eating for over 20 minutes. Food was only ok, much better options in restaurants a short walk from the hotel. Likewise service at the bar was less than speedy, often the barman would dissappear for half an hour at a time while the bar was busy leaving no staff members to help us at all. Minor complaints, beautiful hotel.

Beautiful building, helpful staff in general. Although on a busy road they have double windows which block out sound. Excellent location, super clean. Great atmospheric colonial building. Generous size rooms. Enjoyed the stay.

Staff for terrace bar not usually there, inattentive and play music for themselves

I complained about our telephone not working for 3 days and nothing was done. It is a safety issue!

Not enough lighting to read in bed . Should be some overhead lighting