The location was on the beach, near great food spots, and entertainment. Walled City was a 10-15 minutes away. Staff were very friendly and accommodating. Pool was very nice! Will definitely stay here again when I visit Colombia.
Latest deals for Hilton Cartagena
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Deals from
$131
•Cheapest rate per nightCompare prices for Double room, Queen room and 42 more Hilton Cartagena deals.
King room, 1 king bed
$138
nightly with fees
Queen room, 2 queen beds
$154
nightly with fees
Double room, 1 king bed
$157
nightly with fees
Queen room, 2 queen beds
$161
nightly with fees
Standard room, bed type unknown
$166
nightly with fees
Standard room, bed type unknown
$188
nightly with fees
King room, 1 king bed
$194
nightly with fees
Standard room, 1 king bed
$196
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Amenities at Hilton Cartagena
- Private beach
- Snorkeling
- Outdoor pool
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
Reviews of Hilton Cartagena
8.5
Very good
2835 verified ratings
Wonderful
1614
Very good
483
Good
325
Okay
157
Fair
119
Mediocre
54
Poor
83
Summary of reviews
Guests say
Guests consistently praise the hotel's friendly and attentive service, convenient location, and satisfying breakfast offerings. However, there are frequent complaints about the pool areas, including maintenance issues, cleanliness, and safety concerns. While many appreciate the amenities and comfortable rooms, some feel the hotel does not meet the expected standards for its price, and there are recurring issues with the beach area and some facilities. Overall, the positives center on staff, location, and breakfast, but improvements are needed for pools and some amenities.AI-Generated from customer reviews
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8.5 out of 10
494 reviews
9 out of 10
23 reviews
8.7 out of 10
4 reviews
8.5 out of 10
2 reviews
All reviews
Pros (+) The location was very beautiful
Cons (-) We were offered a discount off breakfast if we paid in advance. However when we checked out the itemized bill clearly stated "breakfast upsell" on it. We were also charged $50 USD for pool towel cards that we never received at check-in
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities, including a private beach, multiple pools, a game room, tennis courts, a beauty salon, gift shop, boutique, convenience store, and a tour desk. Additionally, there is a swimming pool complex with three pools and an exclusive Executive Tower with an Executive Lounge overlooking the city.
How is the food quality at the hotel?
While many guests enjoyed the breakfast and the staff's service, some mentioned that the food quality at the restaurants, other than breakfast, could be improved. However, the hotel offers multiple dining options and room service for guests.
What are the best times to visit the hotel?
The high season is in December, and the low season is in June. Visitors can expect a pleasant stay with beachfront accommodations and ocean views, but it's important to consider the seasonal variations in tourist activity and weather.
How is the cleanliness of the hotel?
Guests have generally praised the spacious and clean rooms, but there have been isolated reports of cleanliness issues, such as mold in the bathroom. The hotel also offers laundry and dry cleaning services for added convenience.
Is parking available at the hotel?
Yes, the hotel offers free parking for all guests, providing added convenience for those traveling by car. Additionally, there are shuttle services available for an additional charge.
AI-powered summary based on hotel reviews by KAYAK users. AI can make mistakes.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in June, which is the low season. You may find better deals and a more relaxed atmosphere.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Playa de Bocagrande, Iglesia de San Pedro Claver, and Museo de la Esmeralda, offering guests plenty of options for nearby exploration.
Check for Executive Tower Access
Guests highlighted the exclusive Executive Tower with an Executive Lounge overlooking the city. Consider this option for added luxury and comfort during your stay.
Be Mindful of Beach Conditions
Some guests mentioned that the beach had issues with cleanliness. It's advisable to check the current state of the beach and consider this when planning beach activities.
Take Advantage of the Meeting and Event Space
If you're planning an event or meeting, the hotel offers over 25,000 square feet of meeting and event space in the on-site Convention Center, providing ample facilities for various functions.
Inquire About Accessible Facilities
The hotel offers accessible facilities and guest rooms. If you have specific accessibility needs, it's recommended to inquire about the available amenities and services.
Consider Transportation Options
While the hotel offers free parking, guests suggested considering a shuttle service for convenient transportation to nearby attractions, especially if you prefer not to drive.
Try the Made-to-Order Breakfast
Guests praised the made-to-order breakfast options and the juice station. Consider starting your day with a customized breakfast for a delightful dining experience.
Be Mindful of Noise Levels
Some guests mentioned noise issues in certain areas of the hotel. If you are sensitive to noise, it's advisable to inquire about quieter room options or areas within the hotel.
Location
Avenida Almirante Brion, Carrera 1, El Laguito, Cartagena 130015
What's nearby
- Playa de Bocagrande0.7 mi
- Club de Pesca de Cartagena1.8 mi
- Museo Naval del Caribe2 mi
- Iglesia de San Pedro Claver2 mi
- Centro de Convenciones Cartagena de Indias2 mi
- Museo de la Esmeralda2 mi
- Palacio de la Inquisición2.1 mi
- Plaza de los Coches2.1 mi
- Cartagena Cathedral2.1 mi
- Torre del Reloj2.1 mi
- Plaza de Santo Domingo2.2 mi
- Walled City2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 263
Essential information about Hilton Cartagena
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
December | August | $238 | $241 |
Cheapest month to stay with an average 13% drop in price. | Most expensive month to stay with an average 33% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
Hilton Cartagena
Which month has the cheapest rates at Hilton Cartagena?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Hilton Cartagena is November, with an average nightly rate of $179. The most expensive month is August at $221 per night.
What is the cheapest day to book Hilton Cartagena?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Hilton Cartagena is Wednesday, with an average nightly rate of $191. The most expensive day is Sunday at $392 per night.
How far in advance should you book Hilton Cartagena?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Hilton Cartagena, book around 10 weeks in advance. This could save you approximately 18% compared to booking last minute.
KAYAK's top tips for your stay at Hilton Cartagena
FAQs when booking at Hilton Cartagena
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Distance to city center | Nearest Airport | Distance to airport |
|---|---|---|
5.3 mi | Cartagena Rafael Nunez | 4.6 mi |