The location was on the beach, near great food spots, and entertainment. Walled City was a 10-15 minutes away. Staff were very friendly and accommodating. Pool was very nice! Will definitely stay here again when I visit Colombia.
4 stars
Hilton Cartagena
Avenida Almirante Brion, Carrera 1, El Laguito, Cartagena 130015, Colombia
Cartagena, Colombia
See location+57 605 694 8000Photos of Hilton Cartagena
Overview
The Hilton Cartagena Hotel is located on El Laguito Peninsula, offering beachfront accommodations surrounded by the beautiful Caribbean Sea. This luxury hotel offers its own private beach and many rooms with ocean views and is just 10 minutes from the ancient city by car. Here, guests will find plenty of plazas, museums, and churches to explore. Rafael Nunez International Airport is about 15 minutes from the hotel, which offers free parking for all guests with 341 guest rooms and suites available. Complimentary WiFi is available in all areas of the building.
There is over 25,000 square feet of meeting and event space in the on-site Convention Center at the Hilton Cartagena Hotel. There is an exclusive Executive Tower that features an Executive Lounge overlooking the city. There is also a swimming pool complex with three pools and tennis courts are available. Inside the hotel, guests can find a game room and multiple restaurants and dining options. The hotel offers a beauty salon, gift shop and boutique, and a convenience store. There is also a tour desk and the front desk is open 24 hours a day.
The hotel offers laundry and dry cleaning service. Room service is also available for guests and there are accessible facilities and guest rooms available at this oceanfront hotel. All of the guest rooms include flat-screen TVs with premium channels, a work desk, panoramic floor-to-ceiling windows, a private bathroom with deluxe amenities, and plenty of accessible outlets and charging ports. Upgraded rooms and suites offer premium views and amenities, and each room includes a signature Hilton Serenity Dream Bed.
Latest deals for Hilton Cartagena
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees
Amenities at Hilton Cartagena
- Private beach
- Outdoor pool
- Spa and wellness center
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Free parking
Dining
- Minibar
- Packed lunches
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Services and conveniences
- ATM on-site
- Business center
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Express check-out
- 24hr front desk
General
- Family rooms
- Sea view
- Seating area
- Slippers
- Interconnected room(s) available
- Solarium
- Telephone
- Privacy curtain
- Storage available
Pool and spa
- Spa and wellness center
- Massage
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Steam room
- Water slide
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
Things to do
- Gift shop
- Eco tourism
- Beach access
- Board games/puzzles
- Beauty salon
- Table tennis
Family friendly
- Babysitting or child care
- Cribs available
- Child pool
- Kids meals
- Swimming pool toys
- Kids' club
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bathroom
- Shower
- Bathtub
- Hairdryer
- Public bath
- Bathrobe
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Outdoor
- Terrace/Patio
- Beach towels
- Private beach
- Garden
Parking and transportation
- Free parking
- Shuttle service (additional charge)
Bedroom
- Feather pillow
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness center
- Tennis
Reviews of Hilton Cartagena
8.4
Very good
2521 verified ratings
Wonderful
1407
Very good
424
Good
309
Okay
142
Fair
123
Mediocre
49
Poor
67
Summary of reviews
Guests say
Guests appreciated the fantastic location and helpful staff, with many praising the service quality. However, there were significant concerns regarding cleanliness, with multiple reviews mentioning issues like polluted water and poor maintenance. Overall, while the location and service were highlights, the hotel needs to address cleanliness and maintenance issues to improve guest satisfaction.AI-Generated from customer reviews
Reviews(4)
Q&A(5)
Tips(10)
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8.4 out of 10
6 reviews
All reviews
Pros (+) The location was very beautiful
Cons (-) We were offered a discount off breakfast if we paid in advance. However when we checked out the itemized bill clearly stated "breakfast upsell" on it. We were also charged $50 USD for pool towel cards that we never received at check-in
Pros (+) I liked the fact they had a travel agency to book my trips day before. The pool is huge lots of space. The pool bar is great. Great drinks. Check in was fast and they even signed me up with a hilton account for free. I asked to leave my luggage for my flight so i could do some extra stuff and they helped me with that. So i was very happy. Me and my fiancé were treated like royal. I would come back...
Cons (-) Didnt like that fact i got a lil hot at night. So i had to get up at night and reset the air conditioner. I asked for a late check out but they didnt have the space. The hotel was booked 100%. All around i dont have not really bad to say.
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Pros (+) The location was fantastic very helpful staff I would definitely would come back again.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's amenities?
The hotel offers a variety of amenities, including a private beach, multiple pools, a game room, tennis courts, a beauty salon, gift shop, boutique, convenience store, and a tour desk. Additionally, there is a swimming pool complex with three pools and an exclusive Executive Tower with an Executive Lounge overlooking the city.
How is the food quality at the hotel?
While many guests enjoyed the breakfast and the staff's service, some mentioned that the food quality at the restaurants, other than breakfast, could be improved. However, the hotel offers multiple dining options and room service for guests.
What are the best times to visit the hotel?
The high season is in December, and the low season is in June. Visitors can expect a pleasant stay with beachfront accommodations and ocean views, but it's important to consider the seasonal variations in tourist activity and weather.
How is the cleanliness of the hotel?
Guests have generally praised the spacious and clean rooms, but there have been isolated reports of cleanliness issues, such as mold in the bathroom. The hotel also offers laundry and dry cleaning services for added convenience.
Is parking available at the hotel?
Yes, the hotel offers free parking for all guests, providing added convenience for those traveling by car. Additionally, there are shuttle services available for an additional charge.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Consider Low Season Travel
If you prefer fewer crowds, consider visiting in June, which is the low season. You may find better deals and a more relaxed atmosphere.
Explore Nearby Attractions
The hotel is conveniently located near several attractions, including Playa de Bocagrande, Iglesia de San Pedro Claver, and Museo de la Esmeralda, offering guests plenty of options for nearby exploration.
Check for Executive Tower Access
Guests highlighted the exclusive Executive Tower with an Executive Lounge overlooking the city. Consider this option for added luxury and comfort during your stay.
Be Mindful of Beach Conditions
Some guests mentioned that the beach had issues with cleanliness. It's advisable to check the current state of the beach and consider this when planning beach activities.
Take Advantage of the Meeting and Event Space
If you're planning an event or meeting, the hotel offers over 25,000 square feet of meeting and event space in the on-site Convention Center, providing ample facilities for various functions.
Inquire About Accessible Facilities
The hotel offers accessible facilities and guest rooms. If you have specific accessibility needs, it's recommended to inquire about the available amenities and services.
Consider Transportation Options
While the hotel offers free parking, guests suggested considering a shuttle service for convenient transportation to nearby attractions, especially if you prefer not to drive.
Try the Made-to-Order Breakfast
Guests praised the made-to-order breakfast options and the juice station. Consider starting your day with a customized breakfast for a delightful dining experience.
Be Mindful of Noise Levels
Some guests mentioned noise issues in certain areas of the hotel. If you are sensitive to noise, it's advisable to inquire about quieter room options or areas within the hotel.
Location
Avenida Almirante Brion, Carrera 1, El Laguito, Cartagena 130015
What's nearby
- Playa de Bocagrande0.7 mi
- Club de Pesca de Cartagena1.8 mi
- Museo Naval del Caribe2 mi
- Iglesia de San Pedro Claver2 mi
- Centro de Convenciones Cartagena de Indias2 mi
- Museo de la Esmeralda2 mi
- Palacio de la Inquisición2.1 mi
- Plaza de los Coches2.1 mi
- Cartagena Cathedral2.1 mi
- Torre del Reloj2.1 mi
- Plaza de Santo Domingo2.2 mi
- Walled City2.2 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 263
Essential information about Hilton Cartagena
Low season | April |
|---|---|
High season | February |
Average price (weeknight) | $128 |
Average price (weekend night) | $149 |
When to book a room at Hilton Cartagena
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to city center | 5.3 mi |
Nearest Airport | Cartagena Rafael Nunez |
Distance to airport | 4.6 mi |