Hotel Zi One Luxury

The hotel offers a rooftop pool with a fantastic view and a hammam (Turkish bath) for guests to enjoy.

Yes, the hotel provides free parking for guests.

Guests can enjoy a good breakfast with different options each day, and the hotel also offers a restaurant and bar/lounge with affordable and great-tasting foods.

The hotel is known for its clean and spacious rooms, and the staff follows all safety protocols as directed by local authorities to ensure a clean environment.

The staff at the hotel are friendly, helpful, and responsive, providing quick assistance and ensuring a welcoming atmosphere for guests.

Some guests mentioned that their rooms had windows only in the bathroom, resulting in a lack of natural light in the main room. Consider requesting a room with windows for a brighter and more comfortable stay.

Several guests noted that the rooms were smaller than expected based on the pictures. It may be helpful to manage expectations regarding room size and layout before arrival.

Some guests found the breakfast limited and mentioned that there were restrictions on the amount of warm food available. It might be beneficial to explore nearby dining options for breakfast.

A few guests experienced issues with hot water in their rooms. It is advisable to confirm the availability of consistent hot water for showers before booking.

Some guests reported noise issues, including loud staff and service traffic. Consider packing earplugs to ensure a peaceful night's sleep.

Several guests encountered issues with the elevators, including long wait times and malfunctions. It may be helpful to inquire about the current status of the elevators upon booking.

The hotel is located close to Playa de Bocagrande and various historical sites such as Iglesia de San Pedro Claver and Castillo San Felipe de Barajas, offering convenient opportunities for exploration.

As the hotel is situated away from the city center, guests may want to consider transportation options for easy access to downtown Cartagena and other attractions.

Some guests expressed concerns about the room entry keypad code being easily guessable. It may be beneficial to inquire about the security measures for room entry codes.

While some guests enjoyed the rooftop pool and lounge, others found the music too loud and the hot tub temperature similar to the pool. It may be helpful to set realistic expectations for these amenities.